Showing questions tagged:

Couldn't see password page

I couldn't see password management page. To be specific, I click the "password" option in the top right corner lists. Normally it will show all the website that firefox s… (read more)

I couldn't see password management page. To be specific, I click the "password" option in the top right corner lists. Normally it will show all the website that firefox saved, but now I couldn't see anything except frame. I will upload the interfance that I see. this problem happend since an update. And problem contines after several patches. The firefox version that I use is "153.0.3(64-bit)" please help!

Open 16

Firefox 152.0.6 on Fedora 43 xfce vm crashes when one window loads

Hello all, I have FF 152.0.6 in use on Fedora 43 xfce Qubes OS VMs. The only issue I have encountered is when I try to load the web UI for Proxmox Datacenter Manager. As … (read more)

Hello all, I have FF 152.0.6 in use on Fedora 43 xfce Qubes OS VMs. The only issue I have encountered is when I try to load the web UI for Proxmox Datacenter Manager. As soon as I log in to the web UI Firefox vanishes. I have tried this in troubleshooting mode with the same results. I can open the same web UI in a Debian 13 Qube and it works perfectly. The FF version there is v.140.13.0esr. These are simply the default versions that come with Qubes 4.3 templates. I can also access the web UI in the original Fedora Qube with Chromium browser with no crash. I have also tried a different Fedora qube with the same failure result as the original.

I can use Chromium but would prefer a streamlined experience with just one browser. I thank all of you in advance any thoughts or suggestions. I am a long time Firefox and Mozilla user.

Have a great day. SS

Open 16 20

Web pages with infinite scroll get incredibly laggy

So I know these websites are kind of crap anyway, but I have issues with scrolling bsky.social (and other clients for it like witchsky) and twitter. The further into the … (read more)

So I know these websites are kind of crap anyway, but I have issues with scrolling bsky.social (and other clients for it like witchsky) and twitter. The further into the timeline I get, the more frequently these webpages lag.

They begin freezing every few seconds for a few seconds, during which they queue left or right clicks, page up/page down, and various other commands, only processing them once it unfreezes. Firefox itself still works during this freeze, e.g. opening the main menu. Also, I can still scroll up or down to a limited degree, though this just exposes empty, unrendered webpage until it unfreezes.

bsky.social has had this problem for a long time, but twitter only recently developed this issue after I had to do a cache clear, cookie clear, etc. trying to log in a few weeks ago. Prior to that it didn't have this issue.

Task manager hasn't really helped elucidate what's wrong, so it might be an about:config that I set or even an unruly extension, but I really don't know what to try.

Open 12

Firefox version 153.0.1 causing hangup when "Clear Recent History" is selected.

Immediately after I downloaded the latest update 153.0.1 for Firefox on the Mac, I noticed an issue with the Clear Recent History request. Whenever I select Clear Recent … (read more)

Immediately after I downloaded the latest update 153.0.1 for Firefox on the Mac, I noticed an issue with the Clear Recent History request. Whenever I select Clear Recent History (under History in the top bar menu), the popup box that opens always shows it is "calculating" the data, even if I only visited one website and closed it (or left it open). If the Clear button is active, I will click it and the box closes, but I never know if the history was cleared.

However, many times, the Clear button is grayed out while the "calculating" is in progress, and it freezes up the popup box. I cannot close it or click on any other part of the screen. It appears to freeze (crash) Firefox. My only option then is to quit Firefox and reopen it. When I do, the popup box is gone. But I still have no confirmation that the history has been deleted. But after visiting one or more websites that I want cleared of history (news sites, etc) the issue reappears again as soon as I select Clear Recent History.

I have a whitelist of many sites that I allow to store cookies and site data. But for all other sites, I routinely clear my history when I am done viewing them. This issue has never happened before, so I'm wondering if it is a bug in the latest 153.0.1 update. Before I downloaded the latest Firefox update, I checked to make sure it was compatible with my current version of Ventura 13.7.8 on a MBP 2022. And the clear history issue never appeared when I was on Firefox 152.0.6.

Attached is a screenshot of what the Clear Recent History popup looks like when "calculating"...

Open 11 20

Chronic Tab Crashes and Video Seizures Almost Out of Control

Dozens of reboots every day due to video seizures only with Firefox. Tab crashes causes those I am ordered to support to LOSE WORK. After a tab crash and restore the FF… (read more)

Dozens of reboots every day due to video seizures only with Firefox. Tab crashes causes those I am ordered to support to LOSE WORK. After a tab crash and restore the FF interface is frozen -- no type of input from peripherals possible. This is all supposed to be solved by Monday. If I am out of luck with FF -- just tell me. That's very simple. New machines, new OS and it's worse than under the legacy systems we support after moving up from Win 7 Pro.

Open 10

cannot write & edit/highlight/change text colours etc before sendinge email using firefox browser

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sen… (read more)

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sending. tried deleteing & re-installing Firefox . please help. Driving me crazy rsvp

Open 10 30

Cannot submit forms on a particular website

Good Day. I have encountered a problem recently with on particular forum site. When I attempt to login I receive an error after pressing the submit button. The form d… (read more)

Good Day.

I have encountered a problem recently with on particular forum site.

When I attempt to login I receive an error after pressing the submit button. 

The form displays this error "The submitted form was invalid. Try submitting again."

I have been using the site regulary for several years and have never had this problem

The following is what I am using:

    Firefox ver 153.0.1 64 bit
    Windows 10 and/or Windows 10 (yes this is happening on all 3 of my PCs)

The forum site is using phpBB Forum Software. I do not know the version. As stated above they have been using this software for several years.

In trouble shooting this issue I have discovered that if I do the following in the specified order I can login and create and respond to posts and Private Messages. But as soon as I log out I receive the invalid form message until I do the following steps again.

            1) Clear all cookies, temporary cache, site settings, browsing and download history, site settings
               and saved form info.
            2) Shutdown Firefox 
            3) Navigate to my profile with Windows Explorer 
            4) Delete the file cookies.sqlite

I must do this each and every time I access the site.

I am at a loss as to what to do about this. Does Firefox have any error logs or console logs? If so how can I enable them to see if I can get a better idea of what is happening?

Thanks in advance for any help with this.

Open 9

Firefox sync bookmarks not working after latest update

My Firefox sync stopped working after the latest update. Bookmarks are not syncing between my desktop and laptop. I have tried signing out and back in but it still does n… (read more)

My Firefox sync stopped working after the latest update. Bookmarks are not syncing between my desktop and laptop. I have tried signing out and back in but it still does not work. Any suggestions?

Open 6

Camera permissions not working for websites in Firefox Android

Hello, I am trying to access the camera on a website (Unstop Quizverse) using Firefox on my Android device, but the camera is not turning on / detected properly. I have c… (read more)

Hello, I am trying to access the camera on a website (Unstop Quizverse) using Firefox on my Android device, but the camera is not turning on / detected properly. I have checked the site permissions, but the camera prompt is still not working. Could you please guide me on how to enable/fix camera access permissions for websites in Firefox Mobile? Thank you!

Open 6

URL bar not highlighting text after a recent update

After an update for Firefox Developer Edition on Arch Linux (I don't know which), my URL bar doesn't show the selected text when typing or pressing Ctrl+A. In the uploade… (read more)

After an update for Firefox Developer Edition on Arch Linux (I don't know which), my URL bar doesn't show the selected text when typing or pressing Ctrl+A.

In the uploaded image, you can see i typed "e", but it doesn't highlight the entire en.wikipedia.org url. the second result still shows the e's in the URL bolded though.

I've tried disabling hardware acceleration, changing my GTK theme, and also changed my Firefox Theme, yet none work.

Open 5 3 50

Firefox bookmark sync not working after update

After updating Firefox to the latest version, my bookmarks are no longer syncing across devices. I have Firefox installed on Windows 11 and Linux, and the sync was workin… (read more)

After updating Firefox to the latest version, my bookmarks are no longer syncing across devices. I have Firefox installed on Windows 11 and Linux, and the sync was working fine before the update. I have tried signing out and back in to my Mozilla account but the issue persists. Any help would be appreciated.

Open 4

"Restore session" restored tabs from 6 months ago and deleted all recent history since that point, assuming it to be an update issue

Firefox prompted me to update, I hit download, my entire PC froze, I restarted the computer, when I opened firefox again and hit "restore session" it restored a session t… (read more)

Firefox prompted me to update, I hit download, my entire PC froze, I restarted the computer, when I opened firefox again and hit "restore session" it restored a session that I had opened months ago. When I checked my history, everything after that older session had been deleted. All of my history from the past few months has been deleted. I tried a few different solutions from trying to research the problem, nothing so far has worked. The only thing I have found is a session restore error saying "could not decompress file", but I could not find the file it was attempting to decompress. This is the error message I found.

1785894397652 SessionStore ERROR NotReadableError when reading session file: recovery: NotReadableError: Could not read `C:\Users\ansen\AppData\Roaming\Mozilla\Firefox\Profiles\xpnhovd6.default-release\sessionstore-backups\recovery.jsonlz4': could not decompress file: invalid LZ4 header: wrong magic number: `00 00 00 00 00 00 00 00 00 00 00 00' (NS_ERROR_FILE_CORRUPTED) No traceback available 1785894397756 SessionStore ERROR NotReadableError when reading session file: recoveryBackup: NotReadableError: Could not read `C:\Users\ansen\AppData\Roaming\Mozilla\Firefox\Profiles\xpnhovd6.default-release\sessionstore-backups\recovery.baklz4': could not decompress file: invalid LZ4 header: wrong magic number: `00 00 00 00 00 00 00 00 00 00 00 00' (NS_ERROR_FILE_CORRUPTED) No traceback available

Any help is greatly appreciated. I'm one of those people that tends to have way too many tabs open at once due to poor memory, and losing months of tabs and progress is a huge setback. I'm very desperate to get the history and tabs back.

Open 4

firefox tabs loosing internet connection until I can't open any new pages

currently running 153.0.1, in Windows 10 I started having trouble with web pages not working (I have auto-tab discard, so after a while the pages go dormant and when I go… (read more)

currently running 153.0.1, in Windows 10 I started having trouble with web pages not working (I have auto-tab discard, so after a while the pages go dormant and when I go pack in they have to refresh) only they wouldn't refresh

I'd hit refresh and it would stay blank but if I opened it in a new tab it opened fine (noted this first in tumblr and youtube - probably since previous to last update) also opening links from an 'affected' (youtube video page that stops working) will also have those new tabs blank and eternally trying to load

then yesterday the problems ramped up; other pages start not working, not when I refresh, not when I open a new page. youtube videos will just stop loading, yahoo's inbox displays "no internet connection" warning (even when I can scroll tumblr, but the links still break) I can access those same pages and others normally in other browsers

also if I just keep working in the still half broken pages it gets to a point firefox simply stops allowing me to do anything on new tabs, it gets slower and slower, taking up to a minute to open one page (internet fine in other browsers). eternally frozen in loading pages do not allow me to access settings or react to pressing Alt, or pressing "stop loading"

I tried deactivating all extensions, I tried (and am currently writing this in troubleshoot mode) it still happens

if I restart firefox it works for a bit, and then starts breaking, timing seems rather random, (once it happened with one youtube video and one mail tab open, other time's i've opened several youtube videos a couple tumblr pages and one mail tabs (easiest to notice the "no internet connection in the mail tab)

hope this info helps

Open 4

Problem with logging into the browser after frequently turning on the computer.

When I frequently turn off my computer using the system unit's power button, meaning a quick shutdown, after several such shutdowns, when I launch the browser, I'm prompt… (read more)

When I frequently turn off my computer using the system unit's power button, meaning a quick shutdown, after several such shutdowns, when I launch the browser, I'm prompted to log in again. Bookmarks that weren't synced disappear. And I'm also logged out of all the websites I was logged into, forcing me to log in again. Cachyos Linux.

Open 4 10

Last Update Disables the Captcha in Meetup.com

When I go into Meetup.com to logon to my account the captcha function doesn't work and the LOG IN button does not enable. Before the last update it worked fine (My curren… (read more)

When I go into Meetup.com to logon to my account the captcha function doesn't work and the LOG IN button does not enable. Before the last update it worked fine (My current version is 153.0.1). I contacted Meetup and they tell me the problem is in the browser. I am running an old version of Firefox on my Windows 7 laptop and the captcha works fine, I am able to Log on using Firefox on my laptop. Something is wrong with the last Firefox update.

Open 4 1 10

Some websites dont work with DNS over HTTPS set to Cloudflare

Please see attached images that show my settings for DNS over HTTPS set to cloudflare (default) i have to add exceptions to this for multiple sites that do not open. thes… (read more)

Please see attached images that show my settings for DNS over HTTPS set to cloudflare (default) i have to add exceptions to this for multiple sites that do not open. these websites either show me SSL errors or they completely stop opening entirely. what could be the issue here? the websites open completely fine once i turn off this feature or use another browser.

Open 4

Failed to run Firefox in headless mode under Ubuntu

Anyone succeed with running Firefox in headless mode under Ubuntu? I tried: firefox --headless --safe-mode -P headless https://quan.hoabinh.vn but got this error: [1254… (read more)

Anyone succeed with running Firefox in headless mode under Ubuntu?

I tried:

firefox --headless --safe-mode -P headless https://quan.hoabinh.vn

but got this error:

[12545] Sandbox: CanCreateUserNamespace() unshare(CLONE_NEWPID): EPERM

      • You are running in headless mode.

[GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt

I installed Firefox as from "https://packages.mozilla.org/apt" repo.

Open 3

Take screenshot > Save full page cuts off certain parts

Hi, Check out the attached screenshot. This is the image FF saves when a user does the following action on any page: Take screenshot > Save full page I have almost 20 … (read more)

Hi, Check out the attached screenshot. This is the image FF saves when a user does the following action on any page: Take screenshot > Save full page

I have almost 20 such screenshots where the Google AI answers are overlapping and certain areas of the screenshot are overlapping and cut off (in the attached screenshot, the Step-by-Step points number 2 and 3 for Fluffy Breakfast Pancakes is cut off). Really annoying. I would appreciate the concerned team taking a look and a fix for this.

To recreate: Ask Google AI anything (this is the Google AI that you get to from the google.com homepage by clicking the AI Mode button) and make sure the answer require some scrolling. Then right-click and Take Screenshot > Save full page. Overlapping/cut off screenshot is saved. Thanks

Open 3

Text in the address field cannot be edited

For the past few days, the text in the address bar can no longer be selected or edited using the mouse or keyboard. The “Customize Toolbar” option does not allow you to r… (read more)

For the past few days, the text in the address bar can no longer be selected or edited using the mouse or keyboard. The “Customize Toolbar” option does not allow you to remove the address bar from the toolbar.

Unfortunately, compatibility mode doesn't help here either. The problem isn't caused by a plugin.

Is there any way to fix this without losing all my Firefox settings and add-ons? I'm hesitant to try repairing Firefox.

Windows 11 Pro 25H2 64-Bit/Firefox 154.0b5 (64-Bit)

Open 3 2