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pop-up window with ads

I just started getting an annoying ding/small pop-up window that appears to be a link to various ads . . . I would like to get rid of it. I assume it is FIrefox, as it … (read more)

I just started getting an annoying ding/small pop-up window that appears to be a link to various ads . . . I would like to get rid of it.

I assume it is FIrefox, as it started happening after my most recent update. I also assume there is a setting I can use, but I don't see a settings icon in Firefox. <Sigh>

Possibly it only pops up when I'm using Duck Duck Go, but I'm not sure about that.

Sure need some help here . . . much appreciated.

Asked by mikeyandmere 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Is there any Firefox addon or feature within addons management icon (from toolbar) to Disable Extensions and Apps in one-click like Chrome has via this addon?

Is there any addon or feature within addons management icon (from toolbar) to Disable Extensions and Apps in one-click like Chrome has via this addon? https://chromewebst… (read more)

Is there any addon or feature within addons management icon (from toolbar) to Disable Extensions and Apps in one-click like Chrome has via this addon?

https://chromewebstore.google.com/detail/disable-extensions-and-ap/abmoaeegegigmhgfmdmlhkoghibgkpkj

https://browsernative.com/disable-chrome-extensions-apps/

Asked by SuMo Bot 1 year ago

Last reply by markwarner22 1 year ago

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why cant i addon grok to the sidebar

bold text simple question - i want to add Grok to the AI sidebar options... why doesnt the Grok addon work any longer Im using the latest firefox as my default browser … (read more)

bold text simple question - i want to add Grok to the AI sidebar options... why doesnt the Grok addon work any longer Im using the latest firefox as my default browser

Asked by phoenixx2012 5 months ago

Last reply by AliceWyman 1 week ago

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Missing extension

I have just got a new laptop and installed everything in relation to Firefox onto it. I have used the Nordpass extension for a couple of years and on the old laptop this… (read more)

I have just got a new laptop and installed everything in relation to Firefox onto it. I have used the Nordpass extension for a couple of years and on the old laptop this is version 5.23.13 updated 16/10/24. On visiting the add-on and extension site today there is only a legacy version 4.33 updated 2y ago which clearly no longer works. Where has it gone. Clearly I am going to ask the same question of Nord, but I hope you can help.

Asked by David Large 1 year ago

Answered by James 1 year ago

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my favorite addon is apparently violating tos - is it safe to reenable?

One of if not my most favorite addon "context search" has recently been flagged as violating mozillas tos. I'm talking about this one: https://addons.mozilla.org/de/firef… (read more)

One of if not my most favorite addon "context search" has recently been flagged as violating mozillas tos. I'm talking about this one: https://addons.mozilla.org/de/firefox/addon/contextsearch

I am unable to find further explanation or the exact reason for this decision, but I am able to activate it again at my own risk. Seeing as I don't know what the problem is, I am hesitant to do so. Could someone explain what the issue is and if it's safe to continue using that addon? Am I or is my personal information at risk, since I have been using the addon regularly?

Asked by Beuteschema 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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Facebook Container

Hello, I have Facebook Container installed (Windows 11) on my desktop. However, if I click a link to a FB page, say in an email or on a webpage, Facebook opens onto the … (read more)

Hello, I have Facebook Container installed (Windows 11) on my desktop. However, if I click a link to a FB page, say in an email or on a webpage, Facebook opens onto the current tab and makes it a container tab. Since I can not go back once FB is opened in the container tab, I have to open a new tab and go back to the original (pre FB) webpage. This is the only time this happens.

What settings can I change so that the Facebook Container opens Facebook into a new tab, not on top of an existing open tab?

Many thanks for the millions of us that are computer challenged.

Asked by JN 4 months ago

Answered by JN 4 months ago

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Can't pin extensions.

Unable to pin extensions since i do not see the option to, clicking on the puzzle piece creates no drop down menu, when i go into the extensions menu the ... only allow m… (read more)

Unable to pin extensions since i do not see the option to, clicking on the puzzle piece creates no drop down menu, when i go into the extensions menu the ... only allow me to remove or report, the manage extension shortcuts menu shows nothing.

Asked by Bill Stuffson 5 months ago

Answered by Bill Stuffson 5 months ago

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Add-on not available (NO OVERFLOW MENU???)

So I am running 31 add-ons. 30 of them ARE ACTIVE. (I've ALREADY ACTIVATED THEM.) Only 8 are showing up on the tool bar. I would like to select ONE that is not showin… (read more)

So I am running 31 add-ons. 30 of them ARE ACTIVE. (I've ALREADY ACTIVATED THEM.) Only 8 are showing up on the tool bar. I would like to select ONE that is not showing up for use. I have double, triple and quadruple checked, it is active...but it does not show up on that toolbar. I WOULD say that it is because there is not enough room, but there IS enough room for at least 3 others to be showing up. I can remember a day when there was 12 of them showing, and I had an arrow to select to see the "hidden" add-ons. That is not present. I cannot find a way to "show all"... unless it is just going to the install center to see that they are BOTH installed AND active. (Well, one is not active, but that is for a reason, and it's not the one that I want to use at this time.) While typing this, I tried something, I right clicked on the toolbar and selected customize, and I SEE the old familiar >> but it is grayed out. Once I click on "done" it disappears again. It is that ">>" that is missing. Yes, it's called "The overflow menu"... THAT is what is missing! How do I get that back?

Asked by Twidget0831 11 months ago

Answered by Twidget0831 11 months ago

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Easy Screenshot stopped working properly

I have been using Easy Screenshot for years. Today I tried taking a screenshot and it opened a huge copy of the rectangular image I wanted to save in a new tab. Then th… (read more)

I have been using Easy Screenshot for years. Today I tried taking a screenshot and it opened a huge copy of the rectangular image I wanted to save in a new tab. Then there was no visible way to save the image. I used to get the option to save the image file in the same tab as the image I wanted to save. Took a screenshot and saved in Paint to show the contents of the Firefox window that image is huge and should have been 4 inches wide at most. Also the lack of how to save the image.

I'm wondering if this a because of the latest update. Firefox 147.0.1 X64 desktop WIN10 22h2 with ESU

When I tried reporting the problem on the add-on page the website it tried to connect to was not working so asking here for help.

https://mozilla.com.cn/addon/325-easyscreenshot/

Asked by SueWitch 1 month ago

Answered by jonzn4SUSE 1 month ago

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how to drag addon from Toolbar INTO the puzzle piece?

How do I move an addon from the TOOLBAR into the PUZZLE PIECE list? I can get them OUT onto the Toolbar. Also, the Customize Toolbar / overflow menu won't accept anything… (read more)

How do I move an addon from the TOOLBAR into the PUZZLE PIECE list? I can get them OUT onto the Toolbar.

Also, the Customize Toolbar / overflow menu won't accept anything, the addon just pops back out when dragged from the Toolbar.

Asked by FireFoxSucks 8 months ago

Answered by FireFoxSucks 8 months ago

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youtube video downloader doesn't work always

I have two accounts n Youtube and the same video downloader app installed. in the first account I cannot download any video and i get the message "no links ere found". if… (read more)

I have two accounts n Youtube and the same video downloader app installed. in the first account I cannot download any video and i get the message "no links ere found". if I switch to the second account in the same video, I have no problem and I do download the video. what can be the solution to the problem?

I installed the extension with the first account which I use as the primary one. at the beginning and for a few months it worked fine and suddenly it stopped working. I didn't do anything. I changed to the second account for other reasons, and I noticed that the downloader works without any problem.

Asked by cyberdustz 1 year ago

Last reply by Saad 7 months ago

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ad blocking

currently using FF; I do NOT have any ad blocking software installed ( that I know of) I searched my computer for the word block, and it did not show it anywhere. I also … (read more)

currently using FF; I do NOT have any ad blocking software installed ( that I know of) I searched my computer for the word block, and it did not show it anywhere. I also have Mozilla Seamonkey installed, but not using it. Each time I visit a news website I get a popup that claims Im using an ad blocker. I have searched all those adbocker pgms on my computer and none exist. Why am I getting these pop ups. I think I also checked the AVG pgm, but didnt see an adblocker there. How do I fix this situation from continuing

Asked by Rj Kulman 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Firefox Root Certificate Expiration related issue w/ legacy add-ons & single website access

I'm on WinXP and Win7; FF is there respectively on ESR 52.6.0, and 56.0.2. Pls refrain from lecturing me on updating etc. I need it to be this way for umpteen reasons. … (read more)

I'm on WinXP and Win7; FF is there respectively on ESR 52.6.0, and 56.0.2.

    • Pls refrain from lecturing me on updating etc. I need it to be this way for umpteen reasons. Thanks for understanding.**

First, all of a sudden all my legacy add-ons were disabled. Most of them ensure FF looks like it did ages ago, which is what I'm used to, and need, to function properly myself. They overall are no longer maintained or downloadable, hence the need to stay on lower browser versions as well.

Managed to fix that.

Then, last Fri, my webmail provider missed updating their security certificate. They seemingly later do, but I am left unable to access their website from FF on both machines, and Chrome on the XP. Disaster.

The error messages I get are, in FF:

[www.netaddress.com] uses an invalid security certificate.

The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported.

Error code: <a id="errorCode" title="SEC\\\\\\\\\\\\\\\_ERROR\\\\\\\\\\\\\\\_UNKNOWN\\\\\\\\\\\\\\\_ISSUER">SEC\_ERROR\_UNKNOWN\_ISSUER</a>

and in Chrome:

classic.netaddress.com normally uses encryption to protect your information. When Google Chrome tried to connect to classic.netaddress.com this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be classic.netaddress.com, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Google Chrome stopped the connection before any data was exchanged.

You cannot visit [classic.netaddress.com] right now because the website uses HSTS. Network errors and attacks are usually temporary, so this page will probably work later.

When running a SSL server test on their certificate it turned back: Chain issues Incorrect order, Contains anchor

No idea if that's relevant.

I tried just abt everything I was handed, could think of, or googled. Adding an exception included. Nothing works. Logically, the error should be on their end (w/ their old certificate, it all worked fine, now it doesn't), but somehow I keep being directed to that your root certificate having expired is the culprit.

Earlier today, I took the plunge and updated FF to 72.0.2 on the Win7 machine. (My webmail doesn't have full functionality on Chrome, so I was still very hampered in that regard there.) Now I can access the webmail -- but all my add-ons AGAIN are disabled. And what I did before to make the work does now NOT work anymore.

Can someone pls take me out of my misery? My whole existence is falling apart. I am already on 75 % (invisible) disability. Nothing works, least of all I. I am days behind on an already massively overburdened schedule. Not everyone can handle constant updates and their user interface being changed all the time. Some ppl are dependent on things looking and acting the exact same.

I'd like my add-ons back functional on the Win7 machine, and my webmail back -- INCLUDING the add-ons remaining functional, on the WinXP. Thank you.

Asked by agataloca 11 months ago

Answered by agataloca 11 months ago

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Give Freely App

A non-profit I support suggested the "Give Freely" app. The extensions search in Firefox did not find the app. Is it known and trusted by Mozilla? It's privacy policy s… (read more)

A non-profit I support suggested the "Give Freely" app. The extensions search in Firefox did not find the app. Is it known and trusted by Mozilla? It's privacy policy suggests it functions like most other apps: it collects all the data it can, and allows the third parties that support their functions to collect all the data they can. The third parties can do whatever they like with my data.

Thank you,

David Guth

Asked by davidguth 1 year ago

Answered by James 1 year ago

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firefox video downloadhelper stopped working wih youtube videos link

locking as duplicate of /questions/148784 thread I was using Video Download Helper to download some YouTube videos. Suddenly, it stopped this evening. The button would re… (read more)

locking as duplicate of /questions/148784 thread

I was using Video Download Helper to download some YouTube videos. Suddenly, it stopped this evening. The button would remain grey. I tried using another LinkedIn video, and it worked, but it did not work with any YouTube video links. I gained access after I got a license 2-3 weeks ago Any suggestion on what is happening with YouTube links

Asked by arvindvirmani 1 year ago

Last reply by markwarner22 1 year ago