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Setting Firefox up properly

I have been using firefox for years but I am always encountering problems, possibly because I have not set it up properly. I am thinking of deleting my account and starti… (read more)

I have been using firefox for years but I am always encountering problems, possibly because I have not set it up properly. I am thinking of deleting my account and starting over or trying another browser all together. I was not brought up with computers so not computer literate, I like Mozilla's ethos and donate a small amount when I can, I just need advise about setting things up, I think

Asked by shirleytower 1 week ago

Last reply by FredMcD 1 week ago

Problems with setting a new Firefox account

The Original email address I used to create my Firefox account is lost. When I look in the support site the advice is to create a new Firefox Account under a valid email… (read more)

The Original email address I used to create my Firefox account is lost.

When I look in the support site the advice is to create a new Firefox Account under a valid email address and then I will be able to sync my data.

I created a new mail address, but if I try to create that new Firefox account with that I get the notification that the primary email address of the account is needed to sign in. But that account does not exist anymore. So I don't see the form I have to fill in to create my new account. Can you help me?

Asked by Ch50 1 week ago

Last reply by cor-el 1 week ago

Firefox Browser Freezes

A Firefox (all versions since one year) freezes problem. It started freezing, other browsers do not do that. The freezing stops when hardware acceleration is disabled. No… (read more)

A Firefox (all versions since one year) freezes problem. It started freezing, other browsers do not do that. The freezing stops when hardware acceleration is disabled. No hardware changes in the PC, other programs work normally. Changing video drivers does not help.

I would like to keep the hardware acceleration going, otherwise the browser is slower. If the problem can not be fixed i will look for another browser.

Asked by AEI_BG 1 week ago

Last reply by FredMcD 1 week ago

Firefox Sync just updated my bookmarks to how they were in 2016

I've had a smooth ride with firefox sync for a few years now and I have admired how quick and safe it has been. I was a long time xmarks user. However today it went off t… (read more)

I've had a smooth ride with firefox sync for a few years now and I have admired how quick and safe it has been. I was a long time xmarks user. However today it went off the rails. I booted a virtual machine for the first time in years and while on that vm I used firefox. That copy of firefox had never had sync enabled and the bookmarks were very old. I uncautiously turned sync on, thinking that it'd favor the current bookmarks over years old bookmarks. Nope. Now I find all of my active instances of firefox (all windows flavors) have bookmarks from 2016. Two things.

  1. 1 What's the best way to restore my current bookmarks? I have backups from last night and maybe even more recent. I know how to restore bookmarks...but I'm concerned that sync will just repeat the same error and adjust to the 2016 set.
  2. 2 How did this happen? I have gotten to trust sync so much that I just enabled on the old firefox without taking any precautions. That was probably a mistake plain and simple - sync is complex and that sort of gap in dates could be unanticipated. But still it seems odd that sync would favor an ancient set over the current set.

Firefox is a great browser and sync is part of that greatness. Thank you mozilla.

Asked by sparrowtwo 1 week ago

Last reply by FredMcD 1 week ago

Constant unresponsive pages/scripts etc

I am constantly frustrated by unresponsive pages / script warnings etc using Firefox. This never used to happen on previous builds -- I am using the latest 86.0 -- but … (read more)

I am constantly frustrated by unresponsive pages / script warnings etc using Firefox. This never used to happen on previous builds -- I am using the latest 86.0 -- but these occur so often that I am about to say goodbye to Firefox. This does not happen when I am using Chrome and other browsers.

I have been through all of the suggested steps to deal with these unresponsive script/page issues, and none has worked.

Would appreciate any help on this, but as I say I am about to leave Firefox at this point for Chrome and other browsers.

Thanks in advance...

Asked by darobin 5 months ago

Last reply by FredMcD 1 week ago

Account sync says invalid password, but I never changed it

My laptop died last night so I opted to use the backup. Wanted to login and sync so I could access my bookmarks, but I was told my password wasn't correct. I haven't chan… (read more)

My laptop died last night so I opted to use the backup. Wanted to login and sync so I could access my bookmarks, but I was told my password wasn't correct. I haven't changed my password.

Asked by starryberryparfait 1 week ago

Last reply by cor-el 1 week ago

firefox using high cpu and memory as of the day of posting.

Just today, firefox began slowing down and soft crashing for minutes at a time. During this time, I can interact with websites, but it doesn't change the visuals or show … (read more)

Just today, firefox began slowing down and soft crashing for minutes at a time. During this time, I can interact with websites, but it doesn't change the visuals or show that anything has changed. new tabs open but don't show up, youtube video audio plays but the screen remains fixed. Firefox usage for just 7 tabs is well over 5 gigatybes of ram and 10-20% cpu at all times.

I attempted everything on the help page, including: killing and restarting firefox, updating firefox, updating windows, restarting my computer, killing firefox and rebooting again, disabling extensions, and updating graphics drivers.

after rebooting with the new windows update, firefox ran smoothly for a brief minute and showed normal cpu/ram usage, but quickly climbed back up to pre reboot numbers.

Asked by ametueraspirant 1 week ago

Last reply by FredMcD 1 week ago

Logins & Passwords Empty until Firefox account login and sync

Windows 10. Within the last week lock-wise behavior has changed. When starting Firefox, Logins & Passwords is empty. To get it filled I'm required to login to my Fi… (read more)

Windows 10. Within the last week lock-wise behavior has changed. When starting Firefox, Logins & Passwords is empty. To get it filled I'm required to login to my Firefox account and sync. When Firefox is closed I am auto disconnected from the account and Logins & Passwords is cleared. Previously I did not have to login to Firefox to access the saved passwords. I've tried various combinations of History settings and login out of Firefox but lock-wise is always empty when Firefox is restarted. I do not have this issues on IOS platforms (phone or tablet).

How do I prevent auto disconnect or lockwise emptying when Firefox is closed? Thanks

Asked by HZman145 1 week ago

Last reply by FredMcD 1 week ago

Still having browser issues

Hi I've posted about this issue before. I've done everything recommended, starting with clearing cache and cookies, disabling add ons and extensions, refreshing firefox … (read more)

Hi

I've posted about this issue before. I've done everything recommended, starting with clearing cache and cookies, disabling add ons and extensions, refreshing firefox and now have done a clean install. The issue persists and I'm stuck!

I have a wordpress business website. On it is a blog page, which links to all my blog posts - see attached image when viewing on Edge. But on Firefox none of the links are visible. They ARE there - if you hover, the cursor changes and I can click on the link and go to the page but I can't actually SEE any of the links.

When I did the clean install, the very first time I visited the blog page everything looked normal. However, after visiting a post and returning to the blog page the links had disappeared again! Firefox seems to be putting some kind of cookie or something on that particular page (it's the only page I'm having issues with) and after the cookie has been installed it blocks all the links.

Please help. This is my business website and if I can't get it working I'll have to stop using Firefox.

Asked by BAMimages 2 weeks ago

Last reply by FredMcD 1 week ago

Rendering Glitches in Firefox/Firefox Developer Edition

The First Image is of the URL bar. If you look closely, some of the parts are chipped. The Second Image is of a Button. It's chipped in all sides. The Third Image is a… (read more)

  1. The First Image is of the URL bar. If you look closely, some of the parts are chipped.
  2. The Second Image is of a Button. It's chipped in all sides.
  3. The Third Image is a string of dots and hyphens that I've selected with my cursor. It's weirdly torn in the middle.

The Issue is on both Firefox Developer Edition and the normal Firefox. Both are the latest versions. Both are installed on my OS.

I'm on Parrot OS 4.11. I've tried changing the window compositor which is Metacity(Marco) but that doesn't solve the issue. Kernel is 5.10.0-6parrot1-amd64. I'm running on integrated graphics. No third-party graphics driver.

I have Ubuntu installed too and the problem isn't there in Ubuntu. So It's in Parrot. I heavily use Firefox for Web Surfing and Development.

All of them are fresh installs from the official website.

Asked by modifieddead24 1 week ago

Last reply by FredMcD 1 week ago

Need help in checking the dom node position for different screen resoultions

Hi, We are working on an Open Source Chrome extension: Digital Assistant Client I am recording the domnode by converting into json by domJson and saving into server. We c… (read more)

Hi,

We are working on an Open Source Chrome extension: Digital Assistant Client

I am recording the domnode by converting into json by domJson and saving into server. We can find the same recordednode by comparing the json attributes and matching to the original node on the page. We have one problem here when we search for the nodes sometimes we get similar nodes via json which has same property names. In that case we are trying to match the node position that we have recorded. When we try to match the node position in different screen resolutions, it gives us the wrong node. How do we solve this. My code is as given below

// calculate distance between selected node and matching node getDistance: function (node1, node2) {

  const x = node1.x - node2.x;
  const y = node1.y - node2.y;
  const dist = Math.abs(Math.sqrt(Math.pow(x, 2) + Math.pow(y, 2)));
  return dist;

},

Asked by yureshwar 1 week ago

Last reply by FredMcD 1 week ago

Old devices cannot be removed from synced devices list

On my device list I can see old PCs which don´t exist anymore, but clicking the "sign out" button doesn´t sign them out. What can I do to remove these old devices from th… (read more)

On my device list I can see old PCs which don´t exist anymore, but clicking the "sign out" button doesn´t sign them out. What can I do to remove these old devices from the sync-list ?

Asked by freeman12 2 weeks ago

Last reply by FredMcD 1 week ago

Firefox Crashing

My firefox is crashing even with the troubleshoot mode I updated the latest version, disabled the extensions and removed cache and still crashing bp-c85932d0-8800-4e21-bb… (read more)

My firefox is crashing even with the troubleshoot mode I updated the latest version, disabled the extensions and removed cache and still crashing

bp-c85932d0-8800-4e21-bb94-64c1d0210704

Asked by more.besho 2 weeks ago

Last reply by FredMcD 1 week ago

Firefox is being updated by another instance

All the family use my PC with their own user accounts. Frequently Firefox goes slow and whenever I check 'About Firefox' I see 'Firefox is being updated by another insta… (read more)

All the family use my PC with their own user accounts. Frequently Firefox goes slow and whenever I check 'About Firefox' I see 'Firefox is being updated by another instance'. This means that I have to log off all other users and then let my Firefox run an update check which, of course, normally just comes back with 'up to date'.

The problems are normally evidenced by Firefox just being very slow and/or only showing parts of the page and those parts changing as and when the page is scrolled.

This is a real problem with Firefox and makes it very unpopular with my family due to its unreliability.

Could not Firefox be set to only do an update check when it can actually complete the check and/or update.

Any advice appreciated.,

thanks,

Rob

Asked by buy 3 months ago

Last reply by cor-el 1 week ago

Firefox 89.0.2 installer locks-up

Hi, I upgrade Firefox to 89.0.2 from the previous version. The installer "locked-up" during the installation process. I am using Win 7 on a Dell Inspiron 64-bit laptop … (read more)

Hi, I upgrade Firefox to 89.0.2 from the previous version. The installer "locked-up" during the installation process. I am using Win 7 on a Dell Inspiron 64-bit laptop (2017) with plenty of memory. Never had problems before. The installer locks and I have to stop it via Windows Task Manager (setup.exe *32). I have reloaded the "Firefox Setup 89.0.2.exe" file several times, reloaded the previous version... no avail. It locks up. I tried to start the Firefox even if not fully installed, using Firefox.exe It stated that it did not close properly and to "refresh", which I did, the program browser started after saying "success", but then stopped responding (screen locked-up) while showing me the usual Firefox screen (i.e. with all my previous opened tabs, bookmarks...) After having deleted the program manually from its location, reloading it several times - the same issues took place. Can someone help, me? Thank you, Ciao, L

Asked by Lancelot 3 weeks ago

Last reply by cor-el 2 weeks ago

  • Archived

Web Page Loads Improperly

I am continuing to have issues going to this web site. www.goldtonemusicgroup.com/goldtone. Works great on chrome but firefox fails miserably. The page needs to be downsi… (read more)

I am continuing to have issues going to this web site. www.goldtonemusicgroup.com/goldtone. Works great on chrome but firefox fails miserably. The page needs to be downsized and when you click on a link it may open it but it may be behind it but I am never able to get to it. I think possibly the last update something must have messed up. I used to be able to load it but not anymore. I have to use another browser to work with this web site. Other web sites seem to be ok. Thanks for any info.

Asked by lisotta1948 6 months ago

Last reply by cor-el 2 weeks ago

Secure connection failed and Firefox did not connect

Can anyone from firefox send me the instructions to get rid of this message. Secure connection failed and Firefox did not connect Please avoid sending links with tons of … (read more)

Can anyone from firefox send me the instructions to get rid of this message. Secure connection failed and Firefox did not connect

Please avoid sending links with tons of info to read because I don't have time to follow.

Many thanks Jorge

Asked by jagliano 1 month ago

Last reply by maisie27 2 weeks ago

Firefox 89.02 Deceptive Content and Dangerous Software Protection

I´m using Firefox since many years ago. I have installed Firefox 89.02 and I have checked all the options in Dangerous Content Protection: Block dangerous and deceptive c… (read more)

I´m using Firefox since many years ago. I have installed Firefox 89.02 and I have checked all the options in Dangerous Content Protection: Block dangerous and deceptive content, Block dangerous downloads and Warn you about unwanted and uncommon software. I have install Kaspersky Total Security 21.3 and a few days ago I received an alert: Event: A malicious link has been detected that has already been opened Application active: firefox.exe Component: Antivirus Internet Description: No process Type: Likelihood of an unauthorized software download Name: https://in-page-push.com/400/3906803 Alert: High

Is Firefox blocking dangerous software or not? How to block push notifications that can try to install some kind of malicious program? Thanks for this excellent browser.

Asked by enriquespain 3 weeks ago

Last reply by Sandro Linux 3 weeks ago

FireFox Timout

I have a process i start that runs for a couple of hours. Firefox is timing out and stopping the process. How do i get Firefox to hold the session open for that long wa… (read more)

I have a process i start that runs for a couple of hours. Firefox is timing out and stopping the process. How do i get Firefox to hold the session open for that long waiting on a response?

Asked by rigsby1 3 weeks ago

Last reply by FredMcD 3 weeks ago