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Firefox can't update!

Hello, this is getting annoying, i already reinstalled Firefox and again i get this message in top right corner: "Firefox can't update". I have checked in setting: automa… (read more)

Hello, this is getting annoying, i already reinstalled Firefox and again i get this message in top right corner: "Firefox can't update". I have checked in setting: automatically install updates. However i disabled background service. I don't want to use it. And automatic updates are still enabled, so there shouldn't be reason for it - to not work. Thanks for answer.

Asked by empleat 3 days ago

Last reply by empleat 1 day ago

account on the computer

Hello, When they said (in swedish) You have one step more before you installation is finished and that is to connect another device so I tried to connect my mobile and I … (read more)

Hello, When they said (in swedish) You have one step more before you installation is finished and that is to connect another device so I tried to connect my mobile and I think I succeeded. But, on the computer it seems that I can't find the application. It isn't there so I have tried to download it again but that must be wrong because than I must do everything all over again and I guess it than isn't compatible with my mobile. Why is it so very hard to download?? What must I do? Yours, Marie

Asked by marie.darin 5 days ago

Last reply by marie.darin 5 days ago

FireFox crashes on install

Hello, Firefox always crashes when I try to install it. I have tried many versions including 75,78,80. I have tried starting it in safe mode. Starting in safe mode als… (read more)

Hello,

Firefox always crashes when I try to install it. I have tried many versions including 75,78,80. I have tried starting it in safe mode. Starting in safe mode also crashes. Running Windows 10.

I have tried: uninstalling and reinstalling rebooting the computer scanning for viruses (Did not find any) Installed newest video driver starting in safe mode (never works)

Chrome and Edge run fine.

Mozilla Crash Reporter report:

BreakpadReserveAddress: 1443205545984 BreakpadReserveSize: 83886080 BuildID: 20200630195452 CPUMicrocodeVersion: 0x20 CrashTime: 1594231937 Email: xxx@yyy.com FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1594227394 ModuleSignatureInfo: {"Microsoft Corporation":["msvcp140.dll","vcruntime140.dll","VCRUNTIME140.dll","msvcp140.dll"],"Microsoft Windows":["dbgcore.dll","dhcpcsvc.dll","version.dll","netprofm.dll","avrt.dll","nlaapi.dll","wtsapi32.dll","WINMMBASE.dll","winmm.dll","d3d11.dll","D3DCOMPILER_47.dll","apphelp.dll","uxtheme.dll","dwmapi.dll","dbghelp.dll","DXCore.dll","dxgi.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","devobj.dll","userenv.dll","umpdc.dll","kernel.appcore.dll","powrprof.dll","profapi.dll","msasn1.dll","bcrypt.dll","bcryptPrimitives.dll","msvcp_win.dll","cryptsp.dll","gdi32full.dll","cfgmgr32.dll","win32u.dll","wintrust.dll","ucrtbase.dll","KERNELBASE.dll","windows.storage.dll","crypt32.dll","shell32.dll","setupapi.dll","psapi.dll","msvcrt.dll","sechost.dll","oleaut32.dll","ws2_32.dll","kernel32.dll","clbcatq.dll","SHCore.dll","gdi32.dll","rpcrt4.dll","nsi.dll","shlwapi.dll","imm32.dll","user32.dll","combase.dll","ole32.dll","advapi32.dll","ntdll.dll","usp10.dll","wshbth.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","webauthn.dll","wsock32.dll"],"Mozilla Corporation":["firefox.exe","lgpllibs.dll","xul.dll","nss3.dll","mozglue.dll"]} ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 324 StartupCrash: 1 StartupTime: 1594231934 ThreadIdNameMapping: 15248:"Gecko_IOThread",18828:"Timer",19052:"Link Monitor #1",13952:"Socket Thread",15964:"Permission",11548:"BackgroundThreadPool #1",15144:"JS Watchdog",18912:"JS Helper",19192:"JS Helper",3596:"JS Helper",16984:"JS Helper", Throttleable: 1 URL: UptimeTS: 46.38065 Vendor: Mozilla Version: 78.0.1

This report also contains technical information about the state of the application when it crashed.

Thank you for any help you can supply.

Asked by greg65 3 days ago

Last reply by greg65 3 days ago

computer won't turn on since upgrading Firefox

I got a message on my iMac running High Sierra, to upgrade Firefox this am, It upgraded to v. 78.0.2 on restart, getting message that cannot load OS. It will load in sa… (read more)

I got a message on my iMac running High Sierra, to upgrade Firefox this am, It upgraded to v. 78.0.2 on restart, getting message that cannot load OS. It will load in safe mode. but can't connect to internet or mail. Please help! Thank You, Scott Mandel MD

Asked by drscottmandel 2 days ago