Showing questions tagged: Show all questions

Cannot download anything any addon refuse to install.

As title- Cannot download for example webm format, but jpg is okay. cannot install any addon, theme or anything. DRM didnt install as well. i was trying reinstall, refres… (read more)

As title- Cannot download for example webm format, but jpg is okay. cannot install any addon, theme or anything. DRM didnt install as well. i was trying reinstall, refreshing browser, rebooting.

Asked by pancerny 9 minutes ago

Firefox automatically download files .docx from facebook page as pdf

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is brok… (read more)

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

Asked by Mateusz (Mateuszy) 1 month ago

Last reply by Mateusz (Mateuszy) 1 hour ago

Can't download anyfiles on Firefox

Hi guys. Need some help. I can't download any files using Firefox. It always says, "Failed". I tried other browsers, and I'm able to download just fine. I already trie… (read more)

Hi guys.

Need some help. I can't download any files using Firefox. It always says, "Failed".

I tried other browsers, and I'm able to download just fine.

I already tried this guide, https://support.mozilla.org/en-US/kb/cant-download-or-save-files, but still same.

I haven't tried to re-install Firefox because I have a bunch of workbook marks that might get lost. So, I want the re-install option as a last resort.

Thanks~

Asked by houmei1216 12 hours ago

Every download fails, including extensions

Hi there, On the 23. of Mai I first noticed that I am unable to download any files whatsoever. I tried downloading .exe files and also a .csv file. When I try to downloa… (read more)

Hi there,

On the 23. of Mai I first noticed that I am unable to download any files whatsoever. I tried downloading .exe files and also a .csv file. When I try to download one of these files it appears in the downloads window but immediately goes to the status "Failed". Any retry fails as well.

The same thing goes for extensions. I cannot download any extensions or plugins using my Firefox browser. Since I reinstalled Firefox I can now also not use Plex because Firefox can't install the required plugins.

I will attach screenshots of all the errors I get.

All of the above worked when I tried it on the Edge browser.

Firefox version: 126.0 Windows 11

Things I have tried to fix the issue:

  • Use the network connection from my phone instead of my home network
  • Disable firewall and windows defender
  • Reinstall Firefox
  • Refresh Firefox
  • Downgrade to version 125.0.1 and 122.0
  • Reset router to factory settings
  • Flush dns
  • Restart PC
  • Manually delete profile folder
  • Delete temp files
  • Change download destination
  • Disable "Block dangerous and deceptive content"
  • Troubleshoot Mode

Is Firefox using some other temporary folder for downloads?

Any ideas on how to fix this issue would be appreciated.

Thank you.

Asked by hawkes.j 13 hours ago

All downloads fail, including extensions

No idea what the cause is but I cannot download ANYTHING on my browser for some reason. Pictures, documents, executables, browser extensions. Tried downloading documents … (read more)

No idea what the cause is but I cannot download ANYTHING on my browser for some reason. Pictures, documents, executables, browser extensions. Tried downloading documents from email attachment.. fail Tried downloading VLC... fail Tried every default recommended solution, clean install, you name it. Mind you all of these files downloaded just fine perfectly via Microsoft Edge.

Noticed another abnormality. Changed the download folder to a custom one. Download failed and DELETED the folder for some reason.

Asked by drotar.david 19 hours ago

Custom Install of Firefox

I usually download and install manually the custom install of Firefox on Windows. Recently, a new version was automatically installed without my permission and destroyed… (read more)

I usually download and install manually the custom install of Firefox on Windows.

Recently, a new version was automatically installed without my permission and destroyed all my customization. THIS IS UNACCEPTABLE. I had to restore the older version from backup and I was going to stop updating.

But I see that the manual custom installation is still available for download.

I want to make sure that if I use it it will not wipe out my customization again.

Please confirm.

Asked by sgeneris 1 day ago

Last reply by sgeneris 1 day ago

[MacOS] Firefox not opening even once, stuck on not responding even after reinstalling

While following this step in order to reduce CPU and memory consumption of firefox [content-prefs.sqlite file], I accidently deleted the Profile folder itself. After thi… (read more)

While following this step in order to reduce CPU and memory consumption of firefox [content-prefs.sqlite file], I accidently deleted the Profile folder itself.

After this firefox wasn't opening and was stuck on not responding in activity monitor.

I reinstalled firefox, multiple times even after a shutdown, removing any old files in the Library folder. Still it's stuck on the same issue, firefox doesn't opens up even once.

Asked by Vidit Agarwal 1 day ago

Last reply by Vidit Agarwal 1 day ago

Question on Firefox Browser from Microsoft Store

I am in the process of migrating to a new Windows 11 PC. I am a long-time user of Firefox and have version 126.0 - 64 bit on my old PC. On my new PC I apparently download… (read more)

I am in the process of migrating to a new Windows 11 PC. I am a long-time user of Firefox and have version 126.0 - 64 bit on my old PC. On my new PC I apparently downloaded it from the Microsoft Store during all my software installs. That version shows as "Windows MSIX Package Mozilla – MSIX – 1.0”

Are there differences between the 2 versions and should I do anything such as reinstalling from Mozilla?

Thanks, BillT

Asked by billtag 1 day ago

wNT TO GET RID OF NORTON

HELLO. I WANT TO GET RID OF NORTON. Must be my own fault ?? But Norton took over the normal usw of mu pc/desktop and now I cant use Googlw or Firefox nomore. Everyt… (read more)

HELLO. I WANT TO GET RID OF NORTON. Must be my own fault ?? But Norton took over the normal usw of mu pc/desktop and now I cant use Googlw or Firefox nomore. Everything else seems to be blocked too. Sorry but I am 88years of ahe and have no idea (nor help available) to makw an end at this trrible thing. I am also almost blind so forgive me misTakes in this writing. hope you can help me Thank you. and please asa possible.

Asked by rita.raithel 2 days ago

Latest Update Will Not Download

This is my Mac Monterey. My Windows 10 is in Safe Mode With Networking. The last update will not download. That version is 125.0.3. What's available under Windows upd… (read more)

This is my Mac Monterey. My Windows 10 is in Safe Mode With Networking. The last update will not download. That version is 125.0.3. What's available under Windows updates does not download either. Now I am running my antivirus on my Windows to see if it runs clean. I do not know why I cannot apply these updates.

Asked by tightpurchaser 1 week ago

Last reply by tightpurchaser 2 days ago

How can I add more filetypes to the Download handler?

Firefox only offers seven filetypes for handling (open or save the file). How can I enter more, for example what to do with an xlsx file? I want Excel to open the file,… (read more)

Firefox only offers seven filetypes for handling (open or save the file). How can I enter more, for example what to do with an xlsx file? I want Excel to open the file, not download it.

Asked by Geoff 3 days ago

download quit

This is the error while trying to download Microsoft Office application "Office Timeline" "\??\C:\Program Files(x86)\Mozilla Firefox\firefox.exe." Cannot start or run due… (read more)

This is the error while trying to download Microsoft Office application "Office Timeline" "\??\C:\Program Files(x86)\Mozilla Firefox\firefox.exe." Cannot start or run due to incompatible with 64-bit version of Windows

Asked by jnet620 3 days ago

Firefox can't download anything at all

Hi there. I wiped my C Drive and reinstalled windows 11 on my PC. Completely from scratch. The first few thing I did is download firefox. I believe in the first boot of … (read more)

Hi there. I wiped my C Drive and reinstalled windows 11 on my PC. Completely from scratch.

The first few thing I did is download firefox. I believe in the first boot of firefox, I can download things fine, I installed Ublock Origin add-on and a few installers for the app that I need to use. I can't recall when, but after a few reboot, I noticed that Firefox can't download anything, every download link I click on, the download fail instantly, I can't install add-ons as well.

I tried reinstall firefox, changing download folder target, nothing helped.

Can you take a look please? Thank you!

Asked by wangrimen 4 days ago

downloading bios

Hi when i have to download my bios updates i am being forced to use misrosoft edge or chrome none of which i use , so the question is can i use firefox safely thanks . Le… (read more)

Hi when i have to download my bios updates i am being forced to use misrosoft edge or chrome none of which i use , so the question is can i use firefox safely thanks . Lee

Asked by lee 5 days ago

Last reply by lee 4 days ago

Firefox isn't opening windows on Mac

Tēnā koutou (Hello everyone), I deleted Firefox to re-install it after playing with profiles and that not working how I wanted it to (yet). I uninstalled the app from th… (read more)

Tēnā koutou (Hello everyone),

I deleted Firefox to re-install it after playing with profiles and that not working how I wanted it to (yet). I uninstalled the app from the applications and the library on my Mac and reinstalled Firefox. Now when I open Firefox it says that it's up and running but no windows actually open up for me. I have uninstalled and reinstalled it again and it still won't open windows. I have to force quit Firefox as nothing shows up in my top tool bar to even show Firefox as open.

How can I get Firefox to actually install and be functioning on my computer again?

Running (as of an hour ago) macOS 14.5 (was using previous up to date OS when I installed Firefox again.

TIA

Asked by dracoXK 4 days ago

I downloaded the new Firefox now nothing works

I've had Firefox for years and had no problems. An additional Firefox page opened when I opened Firefox and I downloaded it, now it won't open any page. I tried to reinst… (read more)

I've had Firefox for years and had no problems. An additional Firefox page opened when I opened Firefox and I downloaded it, now it won't open any page. I tried to reinstall but same problem. If i can't fix it I'll have to change browser

Asked by Graham Clark 5 days ago