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  • Solved

Yahoo Mail not working properly after downloading the latest Firefox browser.

I have downloaded the latest browser today. I can access my Yahoo Mail, but I cannot delete or send any mail from it when using this browser. My Yahoo Mail is now useless… (read more)

I have downloaded the latest browser today. I can access my Yahoo Mail, but I cannot delete or send any mail from it when using this browser. My Yahoo Mail is now useless when using Firefox. Please advise me of the solution to the problem as soon as you can.

Asked by barr_italia 5 months ago

Answered by Andrew 5 months ago

  • Solved

Error code 36 when I try to reinstall Firefox after it crashed following update 1 hour earlier

On my MacBook pro running macOS Catalina 10.15.7 (most recent version) Firefox crashed after an update around one hour ago. I've uninstalled Firefox in the end and downlo… (read more)

On my MacBook pro running macOS Catalina 10.15.7 (most recent version) Firefox crashed after an update around one hour ago. I've uninstalled Firefox in the end and downloaded a new one from the site. I get 'error code - 36' over and over, see attached screen shot. I've downloaded Firefox on various different browsers, bat always this same error code. Always enjoyed Firefox without any hiccup up to now! Suggestions anyone? Thanks. Chris

Asked by chrismiddeldorp 1 week ago

Answered by chrismiddeldorp 1 week ago

Preventing checking for updates

Is there a way to permanently disable checking for updates? I don't want to update (and I don't care what people think about that), but every 5 minutes an update notifica… (read more)

Is there a way to permanently disable checking for updates? I don't want to update (and I don't care what people think about that), but every 5 minutes an update notification pops up that needs to be closed, and it is getting really annoying. Again i don't want to update and there is no option to disable checking for updates, only to automatically update whenever firefox wants to ruin my day or to bother me until I allow them to ruin it.

Asked by Hinder777 1 week ago

Last reply by TyDraniu 1 week ago

Profile cannot be accessed

Hello! I'm getting an error message from Firefox whenever I try to open it that my profile is missing or cannot be accessed (see attached image). I have tried everything … (read more)

Hello!

I'm getting an error message from Firefox whenever I try to open it that my profile is missing or cannot be accessed (see attached image).

I have tried everything from the help articles so far, and nothing worked. I deleted the profiles.ini file, I deleted the entire Firefox folder under Application Support, I have deleted Firefox and reinstalled it. None of that worked.

Even when I try to create/delete/save my profile over the Terminal, I get the attached error message.

I love using Firefox, but I simply cannot use it this way. No matter if I use the default, developers or nightly version.

If anyone has an idea how I could fix the issue I would be incredibly thankful.

Thank you already in advance for your help!

Asked by julia.steiwer 1 week ago

Last reply by julia.steiwer 1 week ago

Firefox data old browser

I didn't like the new functions of the firefox update from 17-11-2020 so I tried to use an older version. This however removed my history and bookmarks. Is there any way … (read more)

I didn't like the new functions of the firefox update from 17-11-2020 so I tried to use an older version. This however removed my history and bookmarks. Is there any way to get those back? I didn't have a firefox account until I asked this question.

Asked by symenoniemen 1 week ago

Last reply by jscher2000 1 week ago

Firefox 83.0 on iMac v 10.13.6

Firefox stopped working on my iMac so I deleted it and have trying to do a fresh install, but each time I download and double click, it opens a Warning box that the follo… (read more)

Firefox stopped working on my iMac so I deleted it and have trying to do a fresh install, but each time I download and double click, it opens a Warning box that the following disk images couldn't be opened with the reason being that there is no such file or directory.

Asked by nlocascio 1 week ago

How do I change an auto setting in my downloaded files?

Hello. I downloaded a Netgear driver update utility zip file (??) and for some reason I got confused when it said it would open it with Windows Explorer... and I decided… (read more)

Hello. I downloaded a Netgear driver update utility zip file (??) and for some reason I got confused when it said it would open it with Windows Explorer... and I decided to have it opened with Firefox instead. To add dumb insult to dumb injury, I checked the box to have downloads do that with ALL files like that going forward. If i click on that downloaded file, more than 175 tabs open up before i can make it stop. How do I undo this? Thank you kindly in advance

Asked by Marlene LeSuer 1 week ago

Last reply by Marlene LeSuer 1 week ago

  • Solved

Downloading of offline FF installer in different web browsers - the same size but slightly different content

Hello, is this the standard behavior for downloading the FF by using some different web browsers? I am talking still about the same version of 64bit FF for Win10 offline … (read more)

Hello, is this the standard behavior for downloading the FF by using some different web browsers? I am talking still about the same version of 64bit FF for Win10 offline installer US but downloading this in different web browsers... The (final) downloaded file has exactly the same size of file but "slightly" different content - this is happening only when downloading FF. If I download different browser in various browsers then the size and content is exactly the same - but not in case of FF. Is it OK (some adjustemnt..) please or could it be virus? Thank you in advance for your respond. Jiri

Asked by jiri.pernik 1 week ago

Answered by cor-el 1 week ago

  • Solved

lost bookmarks etc after updating firefox

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant s… (read more)

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant seem to sort it from the support pages

Asked by pantelisgeorgiou 1 week ago

Answered by FredMcD 1 week ago

  • Solved

XML Parsing Error

I'm getting the XML Parsing Error message on Firefox after the latest update. I have tried every fix I can find in the help guide and the community section but none of th… (read more)

I'm getting the XML Parsing Error message on Firefox after the latest update. I have tried every fix I can find in the help guide and the community section but none of them have worked. So far I have:

- completely uninstalled Firefox and everything related
- emptied cache of Chrome (which is what I am using to re-download Firefox)
- deleted everything in Windows Temp folder
- re-downloaded a brand new download of Firefox directly from the site
- run a full clean re-install of Firefox (same error message)
- restarted the computer (still getting XML Parsing error)
- unable to start Firefox in safe-mode as I don't have the button on the browser to do so.

Any other suggestions would be greatly appreciated as Firefox is my favourite browser and I want it back!

Asked by tellemonstar2002 2 weeks ago

Answered by tellemonstar2002 1 week ago

Firefox Nightly does not recognize any programs

Firefox Nightly does not recognize any programs. For example, when I download a configuration file from Zoom, it asks me what to do with that file. Usually, My firefox re… (read more)

Firefox Nightly does not recognize any programs.

For example, when I download a configuration file from Zoom, it asks me what to do with that file.

Usually, My firefox recommends me some programs or I can browse through a few suggestions.

With Firefox Nightly, there is absolutely nothing suggested... I need to browse to the programs .exe file.

Why is that? Is that so because I got both browsers installed?? This is very annoying. I would like to use the nightly version. It seems not to have that "loading" issue of websites which my firefox always has.

Asked by Emo Hamsta 1 week ago

  • Solved

How to remove and reinstal Firefox later on

bonsoir I need to send my PC to the vendor (FNAC) for reparation. I want to clean my confidential files before sending it. Concerning firefox : how to desinstal it from m… (read more)

bonsoir

I need to send my PC to the vendor (FNAC) for reparation. I want to clean my confidential files before sending it. Concerning firefox : how to desinstal it from my PC only, and reinstall it after repair with all the previous parameters and setting already installed ( list of passwords, ...)

said differently, I don't want to cancel it definitly because I use it on another computer and I want to recover it after my PC repair.

If you can help me I will really appreciate

Richard

Asked by auri.mac 2 weeks ago

Answered by FredMcD 2 weeks ago

  • Solved

How do I import bookmarks to firefox?

I have read half a dozen articles, but they all there should be an import button, and there is NOT! I tried searching in options, there's nothing. How do I import bookm… (read more)

I have read half a dozen articles, but they all there should be an import button, and there is NOT! I tried searching in options, there's nothing. How do I import bookmarks?

Asked by generally_happy 1 week ago

Answered by generally_happy 1 week ago

mailto in registry changed when Firefox updates

Even though another application is selected under Options-Applications for "mailto", it still changes the mailto to FireFox in the registry under HKEY_CLASSES_ROOT\mailto… (read more)

Even though another application is selected under Options-Applications for "mailto", it still changes the mailto to FireFox in the registry under HKEY_CLASSES_ROOT\mailto\shell\open\command and HKEY_CLASSES_ROOT\mailto\DefaultIcon.

This only happens when FireFox updates itself. It does not happen when FireFox starts.

Asked by rip2 1 week ago