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How do you transfer Firefox Profile (cookies, bookmarks & history) from windows 10 to windows 11 - New Laptop

Hi I tried moving the firefox profile from my old windows 10 laptop to my new windows 11 laptop but the migration wasn't successful. I tried the below steps: Clicked … (read more)

Hi

I tried moving the firefox profile from my old windows 10 laptop to my new windows 11 laptop but the migration wasn't successful.

I tried the below steps:

Clicked the firefox three bars at the top right corner of the browser->then the help button->then more troubleshooting information->then clicked the open folder button next to the profile folder->then copied the profile to an external USB ->then took this firefox profile and copied it to the existing firefox profile in the new windows 11 laptop via the same location.

However, the data: cookies, bookmarks & history from the prior firefox profile (windows 10) are missing once restarting up the firefox browser in the (windows 11)

Any ideas if there may be something I'm missing.

Thanks,

Chris

Asked by Max 3 months ago

Last reply by Agent virtuel 3 months ago

Firefox downloaded and installed, but absolutely impossible to lauch !

Hello, I need help. I downloaded and installed Firefox (latest version), the icon appears in the taskbar, but when I click on it, FireFox does not launch and I always get… (read more)

Hello, I need help. I downloaded and installed Firefox (latest version), the icon appears in the taskbar, but when I click on it, FireFox does not launch and I always get the same error message. I uninstalled, reinstalled, restarted the PC, but I still have the same problem, even starting from firefox.exe in Windows (C:) >Programs>Mozilla Firefox. Could it be possible that Microsoft is blocking the launch of Mozilla Firefox? Thank you in advance for your help. Attached is a screenshot of the error message. Fortunately, my Mozilla Thunderbird (15.4.2 (64 bits) works fine...

Asked by pn-nuyt 4 months ago

Last reply by zeroknight 4 months ago

Password transfer from another firefox profile

My old computer crashed. I have the hard-drive in an external case and have it connected to my new computer. I installed firefox on my new computer, but I can't figure o… (read more)

My old computer crashed. I have the hard-drive in an external case and have it connected to my new computer. I installed firefox on my new computer, but I can't figure out how to get the passwords from the previous profile to my new profile. I have located the files on the old hard drive, but import will not work. Is there anything I can do?

Asked by Debbie Vogel 3 months ago

Last reply by cor-el 3 months ago

Uninstall helper.exe is missing. Where can I get to in order to be able to uninstall firefox?

Hi! I want to uninistall my firefox application, but unfortunately the folder in C:/Users/XXX/AppData/Local/Mozialla Firefox/ is empty, so I cannot uninstall it. I tried… (read more)

Hi!

I want to uninistall my firefox application, but unfortunately the folder in C:/Users/XXX/AppData/Local/Mozialla Firefox/ is empty, so I cannot uninstall it. I tried downloading again and then uninstalling, but did not help. Can I manually add the .../uninstall/helper.exe in order to completely remove the application from my Windows Computer?

I takes up a lot of space on my memory disk, so I want to remove it, but can't.

Thanks a lot in advance

Asked by an.na.7 4 months ago

Last reply by Marty McFly 4 months ago

Importing Firefox Bookmarks to new Windows PC

Firefox bookmarks exported from old Windows PC to html file. File transferred to new Windows PC and imported into Firefox. 'Bookmarks Imported Successfully' message seen.… (read more)

Firefox bookmarks exported from old Windows PC to html file. File transferred to new Windows PC and imported into Firefox. 'Bookmarks Imported Successfully' message seen. However no bookmarks visible in Firefox bookmark menu. Suggestions please?

Asked by chrisdturner787 4 months ago

Last reply by cor-el 4 months ago

Help upgrading from Macintosh Firefox 78.15.0 esr (64 bit). Maybe also Thunderbird 60.9.1

WED 21FEB24 The urgent issue is that in the last few weeks, many web pages do not load content, just a grey or white screen. Some will load the header. I am the Executo… (read more)

WED 21FEB24 The urgent issue is that in the last few weeks, many web pages do not load content, just a grey or white screen. Some will load the header. I am the Executor for someone's estate, and I am having this trouble with some financial websites that I must access to do the job.

Its been many years since I upgraded anything. It might be that Macintosh Firefox 78.15.0 esr (64 bit) and Thunderbird 60.9.1 are the newest revs that work with OSX 10.11.6 El Capitan. I have a 2011 MacBookPro.

I don't like the changes in the user interface that Apple put into OSX after El Capitan. But I may be forced to upgrade. Too late in life to learn Linux.

Maybe the minimalist solution is to upgrade Firefox. But that may require upgrading OSX, and Apple has made it really hard to do that unless you go to the very newest. OTOH I don't know if the newer OSX will run on my 2011 MacBook Pro. If I clicked on "software update" in About This Mac, what would happen? would it just start doing it, or tell me about it first?

The last time I upgraded something, probably Thunderbird but maybe it was Firefox, I had to learn a complicated process to copy & save the User Profiles (they are in a hidden directory), and then install them into the new rev. I don't want to go through that again. I just want to run the dmg file.

There used to be a Mozilla web page with all the versions & you could download the dmg file you wanted.

If I still have problems, I would have to buy a much newer computer. A several year old MacBookPro. But I don't like the "new" disk formatting method Apple created. It saves space by not actually making copies of files, but uses a pointer to one copy. So there is a single point of failure, which makes copies pointless. I want to keep using OSX Extended (Journaled) and I would have to have the seller of the computer do that for me, before I used Migration Assistant to put my stuff on it. I also hate the welded-on hard drive; being able to pull the drive is the best "broken hardware" solution.

I don't recall if El Capitan has the "OSX Recovery" system or if that happened in a later rev.

I use SuperDuper to make a clone of my hard drive as a backup & archive. I wonder if I could connect a copy on an external drive and then startup using the external copy. Then I could upgrade Firefox and see if it works, then do the same for OSX if necessary, and Thunderbird.

Suggestions & how-to info needed. TIA

Asked by FireFoxSucks 1 month ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

how do i open/load all firefox tabs from another device into active tabs on this device?

how do i open/load all firefox tabs from another device into active tabs on this device? should be more intuitive and direct than having to navigate 4 levels deep into … (read more)

how do i open/load all firefox tabs from another device into active tabs on this device? should be more intuitive and direct than having to navigate 4 levels deep into menus: view > sidebar > synced tabs > open all tabs

enhancement request to offer 'open all tabs' on level 1.

i did find the solution here: https://support.mozilla.org/en-US/questions/1413287#answer-1580578 How to open all synced tabs

Asked by wolf 2 months ago

Last reply by jonzn4SUSE 2 months ago

Any way to roll update version 115.3 back?

Is there anyway to roll version 115.3 back? It's destroyed my ability to access almost anything on the internet (like my Yahoo mail, the Apple Store, transfer files w/my… (read more)

Is there anyway to roll version 115.3 back? It's destroyed my ability to access almost anything on the internet (like my Yahoo mail, the Apple Store, transfer files w/my iPhone and other common tasks. ~ Not happy in San Diego

Asked by Cynthia Royal 5 months ago

Last reply by zeroknight 5 months ago

How do I stop firefox from asking to update???

Why is this so difficult? I keep getting the attachment. How do I stop it? I NEVER WANT FIREFOX TO TELL ME THERE IS AN UPDATE. I will check and update when I'm ready.… (read more)

Why is this so difficult? I keep getting the attachment. How do I stop it? I NEVER WANT FIREFOX TO TELL ME THERE IS AN UPDATE. I will check and update when I'm ready. How do I stop this?

Asked by scottg1 4 months ago

Last reply by zeroknight 4 months ago

I made my morzilla acc by using my google acc, now it says my password is wrong

I made my account via the ‘create w google account’ option a few years ago, I can still access my morzilla account through this option, but I can’t sign in in browser, ju… (read more)

I made my account via the ‘create w google account’ option a few years ago, I can still access my morzilla account through this option, but I can’t sign in in browser, just on the website. It says the password (the one that logs me in via my google acc) is incorrect. I really don’t wanna reset my password, since keeping my data is the only reason I’m still on Firefox.

Asked by Mechano Morph 2 months ago

Last reply by cor-el 2 months ago

Starting Firefox

How do I actually get Firefox to start where I can browse something? I have downloaded it 3 times, and it downloads, and then it just sits there. How do I actually go to… (read more)

How do I actually get Firefox to start where I can browse something? I have downloaded it 3 times, and it downloads, and then it just sits there. How do I actually go to Firefox and search for something. I got a search bar ONE TIME, and when I put in the thing I was searching for, I got an immediate message that the system crashed and I should try again. How do I get an actual SEARCH BAR to come up and let me do something? Even now, it is sitting there, asking me to download it again. I don't see the point in constant downloading with no result. Firefox is REALLY IRRITATING to try and use.

My main browser is Google, with Gmail as my email. I have Windows 11 installed.

Asked by williammay1325 2 months ago

Last reply by zeroknight 2 months ago

Developer Edition switched to dark background and I cannot undo this setting

I change nothing in my settings and I am now on Dark background everywhere despite having: - forced the system settings (OS) to stay in light background - in about:prefer… (read more)

I change nothing in my settings and I am now on Dark background everywhere despite having: - forced the system settings (OS) to stay in light background - in about:preferences appearance I've manually selected (forced) the light background - in about:config I've tried to switch the browser.theme.content-theme to "1" (instead of "0")

this is really frustrating, I would like to get a better "reading" of what happens, as an Engineer I am happy to also squint at logs if needed, please consider adding a preference / settings change log file

Asked by looeegee 2 months ago

Last reply by cor-el 2 months ago

Downloads

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser.. I have checked setting, to which I switched around to try and trou… (read more)

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser..

I have checked setting, to which I switched around to try and troubleshoot. This did not work. I ended up downloading another browser and the file downloaded no issue. Why is this happening? Ant help is greatly appreciated!

Asked by Shinobi 1 month ago

Last reply by jonzn4SUSE 1 month ago

Firefox browser seems to corrupt My Norton page.

Only with Firefox (default) and Norton 360 My Norton page, the page does not recognize that the Password Manager is already set up and active. The Password Manager button… (read more)

Only with Firefox (default) and Norton 360 My Norton page, the page does not recognize that the Password Manager is already set up and active. The Password Manager button erroneously shows "Set Up", and when pressed the surrounding oval turns blue and nothing else happens - forever! That button should say "Access Vault". Also, he Feature Setup incorrectly shows Password Manager as not being setup when it already is on, active, and functioning in other areas of Norton 360, and surprisingly through the Firefox browser extension NPM button. This apparent MY Norton syncing problem only happens with Firefox, not when using Edge or Chrome.

Asked by bflo142 4 months ago

Last reply by cor-el 4 months ago

Firefox old Files Password and Login Problems

Hi there This seems to be an known issue. I deinstalled my Firefox and it created autmatically Desktop\Firefox\old data I want to transfer my old data (esp. for my PW… (read more)

Hi there

This seems to be an known issue.

I deinstalled my Firefox and it created autmatically Desktop\Firefox\old data

I want to transfer my old data (esp. for my PW+Logins) and it goes nowhere

I found the files keys4 and login, copied to my actual Folder (after reinstalling). But it doesnt do anything.

I also copied the whole "old data" Folder to the new directory and overwrote it. Didn't help either.

Is there any way to get my old Logins/PW from this old data Folder or is it just a wast of time ?

Thank you for helping.

Best,

Asked by holtzmann1977 3 months ago

Last reply by cor-el 3 months ago