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  • Archived

Unable to download and install firefox

I am trying to resolve the issue of a very slow, to almost non-existant download of the firefox browser. Internet is fine and PC is fine. I know this as I have downloaded… (read more)

I am trying to resolve the issue of a very slow, to almost non-existant download of the firefox browser. Internet is fine and PC is fine. I know this as I have downloaded other programs with absolutely no issue. But when I try to download and install firefox it either runs extremely slow during the install which prompts me to kill it after 10 minutes and no promising results. Either that or it does not download at all. Any ideas?

Asked by Crazy_Dave 6 years ago

Last reply by James 6 years ago

  • Archived

how to keep updated firefox installed

Install updated firefox no problem-Installation will not stay installed when I shut computer off? What do I need to do to keep updated installation installed? Thanks. … (read more)

Install updated firefox no problem-Installation will not stay installed when I shut computer off? What do I need to do to keep updated installation installed? Thanks.

Asked by halen 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Flash Player Plugin 16.0.0.235 won't uninstall

Flash Player Plugin 16.0.0.235 won't uninstall from firefox at all ! I tried the download uninstaller and it says it successfully uninstalled it. But when I go to look in… (read more)

Flash Player Plugin 16.0.0.235 won't uninstall from firefox at all ! I tried the download uninstaller and it says it successfully uninstalled it. But when I go to look in the plugin section in firefox it shows it's still there. and firefox had me updated it so now theres two version of flash player plugin ! you guys really need to redo firefox from scratch.. cause this browser really has loads of bugs and errors for small plugins like flash player to screw up from. and this happened more then once to me in the past few months. your people have firefox set to block a version of flash player and then we can't uninstall it ! cause your browser program has errors. instead of blocking the flash player bad version just have us update it and uninstall it . so there won't be any more uninstall errors. if this keeps up with firefox having all these problems I really can't wait till a newer browser comes along and boots firefox off the market for good. and I am glad that firefox is free, cause I really would of hated to spend money on something so crappy. and crashes that firefox does some times is pathetic ! and it freezes up too. and by the way I also tried to uninstall firefox in safe mode and re-install it after rebooting the pc. and every thing was back on firefox even my favorites and "YES" the Flash Player Plugin 16.0.0.235 which was supposed to been uninstalled already. you guys should have so when we do uninstall of firefox it uninstalled all folders and registry as well of firefox. so a fresh clean install of firefox can be done. I even deleted in the registry of Flash Player Plugin 16.0.0.235 ! but it still shows up in firefox plugin section.

cause of firefox's errors and stuff I downloaded cyberfox which works better then your new version.

its the only way I could be able to post my question on the board here, cause firefox version froze up on me cause your Flash Player Plugin 16.0.0.235 Error. so like I said if I was you firefox programers I would start the entire program from scratch ! and watch your coding errors too. cause thats were its all coming from.

Asked by comdo99 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Cannot get the update for Adobe Flash on my system; all I get is the revolving disc showing something should be happening; why?

I kep getting the message that Adobe Flash needs updating but everytime I try to update by following the links I get nowhere. I ened up with a screen showing a spinning l… (read more)

I kep getting the message that Adobe Flash needs updating but everytime I try to update by following the links I get nowhere. I ened up with a screen showing a spinning line (?); this remains for up to an hour at which point I gave up. What can I do to update this add-on please?

Asked by malteser17 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

I get message that Firefox acn't be downloaded - I have Explorer currently

I had Firefox loaded in my computer then hada virus. The virus has been cleared and all things are running well except I can't download Firefox. In fact, I can't download… (read more)

I had Firefox loaded in my computer then hada virus. The virus has been cleared and all things are running well except I can't download Firefox. In fact, I can't download anything. The troubleshooter -1.1a-fx.xpi couldn't be downloaded either

Asked by dianalu 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

after downloading update and restarting, it does not install and asks to download 39 again. ???

Still running Mac OS 10.9.5. Firefox has asked multiple times to upgrade to Firefox verson 39. But each time I check to download it, it does, and then when I restart, as … (read more)

Still running Mac OS 10.9.5. Firefox has asked multiple times to upgrade to Firefox verson 39. But each time I check to download it, it does, and then when I restart, as instructed, it has remained on 37.0.2. It does not ever go ahead and install the new version. ???? This is on a laptop without great excess memory, could this be the problem? (Also this last time, just before it requested to upgrade, I was in the middle of an action and all of the tabs closed, and did not allow me to reopen anything. I had to quit and restart, but lost what I was working on.

Asked by hollyjohn 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes

Firefox is crashing constantly and when I try to open again is writting The application or DLL C:\Program Files\Mozilla Firefox\xul.dll is not a valid Windows image. Plea… (read more)

Firefox is crashing constantly and when I try to open again is writting The application or DLL C:\Program Files\Mozilla Firefox\xul.dll is not a valid Windows image. Please checkthis against your installation diskette.

bp-d0cc613b-3789-4a1a-a812-7db492150727

Asked by FirefoM 5 years ago

Last reply by John99 5 years ago

  • Archived

How to uninstall firefox and then re-install it again saving the important bookmarks but 'WITHOUT HAVING TO OPEN THE BROWSER'..??

The kernel_data_inpage_error blue screeen of death in windows 8.1 is not allowing me to open the browser as the pc restarts automatically.Unfortunately I cannot find any … (read more)

The kernel_data_inpage_error blue screeen of death in windows 8.1 is not allowing me to open the browser as the pc restarts automatically.Unfortunately I cannot find any solution to that error and the ones I found doesn't seem to work on my pc.However I thought re-installing firefox may help but want to save my bookmarks without opening the browser.Please help.

Asked by Moinak 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

I seem to have lost heaps of bookmarks when Exporting/Re-Installing/Importing. What has happened? and How do I recover them?

So I recently exported my bookmarks, put them on a external hard drive, then re-installed Windows. Windows was getting slow, my anit-malware software wasn't fixing it, so… (read more)

So I recently exported my bookmarks, put them on a external hard drive, then re-installed Windows. Windows was getting slow, my anit-malware software wasn't fixing it, so I performed a re-installation. Which I've done before without any problems. I then re-installed Firefox and imported my bookmarks back into Firefox. But this time not all of them returned. I only got about 1/2 of them. I tried Importing again and this time I got some of the ones that were missing the first time, but it still didn't contain all of them. The 2nd import didn't have all of the same folders as the first either, which were placed below the 1st import. So now my bookmarks are jumbled and I'm still missing a 1/4 of them. Most of the bookmarks that I still can't recover were in the Unsorted Bookmarks section if that helps at all. But there may be many more missing. I can't tell... as it would take me a long time to check, as I had many bookmarks and without a copy of the original list I would struggle to remember them all. I looked through the Bookmarks HTML file and still don't see all of the websites that I know were originally there. In fact it just looks like a copy of the 2nd Import that I got. So I don't even know what happened to the websites I got from the 1st import? Where did THEY go?

Can anyone help? I am very confused. I don't know where I went wrong (Exporting, Re-Installing, Importing etc)

I would like to recover all of my Bookmarks if possible. But also figure out what happened, and how to prevent it. So this doesn't happen again to me or other Firefox users.

Thanks you

Asked by JayD22 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

uninstall games etc

Somehow a whole host of games etc, have arrived under firefox. I do not play games as i do not have time to spare aand i wish . to be rid of them as I feel THEY are s… (read more)

Somehow a whole host of games etc, have arrived under firefox. I do not play games as i do not have time to spare aand i wish . to be rid of them as I feel THEY are slowing my computor down and i am worried about "nasties" they appear to have brought with them. I have tried to remove them and got to item 5 om the " uninstall from Firefox instructions" and "Bingo" no "O.K." button. It has gone AWOL, disapeared, got lost, call it what you like BUT IT IS GONE hence my total confusion. Please if you have any idea of its whereabouts tell me where it is,I shall be for ever gratefull, Ray

Asked by yorkieray 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Upgrade to .40, Kaspersky finds a trojan and deletes firefox Why

Trying to update to to.40, Kaspersky immediately sees aTrojan in Firefox.exe and deletes Firefox altogether. Has anyone else found this please? The Trojan is PDM.Trojan.W… (read more)

Trying to update to to.40, Kaspersky immediately sees aTrojan in Firefox.exe and deletes Firefox altogether. Has anyone else found this please? The Trojan is PDM.Trojan.Win32.generic and seems to embedded in Firefox.exe

Asked by BillWH 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

Lost history and downloads logs. How do I recover after Firefox Update/Upgrade

The Mozilla error reporter is appearing everytime I try to start firefox. I click send to report and nothing happens. I tried looking for an icon to update firefox sinc… (read more)

The Mozilla error reporter is appearing everytime I try to start firefox. I click send to report and nothing happens. I tried looking for an icon to update firefox since it was trying to do that automatically before. Since I could not start Firefox I had no choice but to use Internet Explorer. I type the keywords "update firefox" and clicked on the link to update firefox directed to support.mozilla.org. It started to ether upgrade or update firefox. When it finished, I was then able to start firefox but when I went to check download history it was not there and I checked web browsing history and that was gone too. How can I get back these logs. There are logs at least from two years of browsing and downloading and I need to know where i've been and what I downloaded.

How to I recover it? and can you explain the behavior after upgrading/updating firefox. It should not have touched this information.

Asked by ronald1000 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

I have tried to fix the issue can someone please help me

I am trying to get on my atitesting.com After I log into the site it redirects me and asks me to download firefox windows 10 and/or another thing. I have downloaded firef… (read more)

I am trying to get on my atitesting.com After I log into the site it redirects me and asks me to download firefox windows 10 and/or another thing. I have downloaded firefox and it is not working. I went to my security and my firewalls and they are allowing firefox to access the internet. Please help me.

Asked by MG010107 5 years ago

Last reply by FredMcD 5 years ago