Showing questions tagged: Show all questions
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Pocket List Din drop-down menus has disappeared -

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either.… (read more)

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either. the "Pocket" icon is in the menu bar, and I can save items to Pocket, but can no longer locate the page with the articles. "View List" does appear when you click the Pocket icon, but it also saves whatever page you're on whether or not you want to save it.

Asked by hhartus 2 weeks ago

Answered by TyDraniu 2 weeks ago

  • Solved

In Shaw webmail, incoming email complete except for body of email (completely empty). In Shaw Webmail Inbox, after Subject (in bold) first few words of the body of email are light gray--as usual. In Safari, Shaw webmail works OK.

What can I do to continue using Firefox to access my Shaw webmail? Using Firefox (but not Safari) seems to blank out only the body of emails (Incoming & Sent) when … (read more)

What can I do to continue using Firefox to access my Shaw webmail? Using Firefox (but not Safari) seems to blank out only the body of emails (Incoming & Sent) when I save a Draft into the Draft folder and retrieve it, the body of the email is there. But when I send the draft to myself, the body of the email becomes empty EVEN THOUGH, IN THE INBOX, THE FIRST LINES OF THE BODY APPEAR IN LIGHT GRAY AFTER THE SUBJECT '(WHICH IS IN BLACK).

SUGGESTIONS?? (I like Firefox and want to use it. In fact, I contribute modestly to Mozilla. HELP!

Asked by fredbass 10 hours ago

Answered by FredMcD 9 hours ago

  • Solved

iCloud Mail... can't read body of email

Log in just fine, can access all emails and folders but the body of the email is either magically invisible like David Copperfield made it disappear or it's just not load… (read more)

Log in just fine, can access all emails and folders but the body of the email is either magically invisible like David Copperfield made it disappear or it's just not loading for the first time for me... ever. Oh, this is in iCloud mail on a pc because I'm only a hundredaire. Any suggestions for a fix? Thanks in advance!!

Asked by NutnfancyFan 10 hours ago

Answered by FredMcD 9 hours ago

  • Solved

Can't seem to recover my session

Hi, I always have dozens of tabs opened, if not hundreds. They have vanished. I’ve been trying to follow the topics on the matter, such as the one named ‘Session won't lo… (read more)

Hi,

I always have dozens of tabs opened, if not hundreds. They have vanished. I’ve been trying to follow the topics on the matter, such as the one named ‘Session won't load’ (questions/1254740), to no avail.

Finally, this time I remembered not to close Firefox when I saw my tabs where suddenly missing. I’ve never seen the ‘Restore the previous session’ on the Firefox menu, and neither did I this time. Without closing the browser, I did a backup of the ‘sessionstore-backups’ folder. It contains:

‘previous.jsonlz4’, from 22/11/2020 17:42 ‘recovery.baklz4’, from 22/11/2020 18:57 ‘recovery.jsonlz4’ from 22/11/2020 18:58 ‘upgrade.jsonlz4-20201027185343’ from 31/10/2020 13:42 ‘upgrade.jsonlz4-20201108180448’ from 10/11/2020 15:05 ‘upgrade.jsonlz4-20201112153044’ from 22/11/2020 10:34

The one I need is ‘previous.jsonlz4’, since by 18:57 I’ve already lost my tabs. From the update backups I think I could also use the one from 22/11. In any case, I don’t understand what I am doing wrong so as to recover the ‘previous.jsonlz4’. This is what I’ve tried from different threads on my profile folder:

The ‘-backup’ and ‘OLD’ changes belong to different attempts

- Rename (on ‘sessionstore-backups’ folder) ‘recovery.jsonlz4’ and ‘recovery.baklz4’ to ‘recovery-backup.jsonlz4’ and ‘recovery-backup.baklz4’, and also tried with ‘recoveryOLD.jsonlz4’ and ‘recoveryOLD.baklz4’ - Rename ‘sessionstore-backups’ folder to ‘sessionstore-backupsOLD’ - Rename (on the main profile folder) ‘sessionstore.jsonlz4’ file to‘sessionstore-backup.jsonlz4’, and also tried with ‘sessionstoreOLD.jsonlz4’ - Copy/paste the ‘previous.jsonlz4’ file into the main profile folder. - Rename ‘previous.jsonlz4’ to ‘sessionstore.jsonlz4’

Nothing has worked. Once followed the steps, Firefox keeps opening my startup page. Note that it does not restore my previous session (that is, some tabs regarding this same subject), but my startup page, which means my attempts are having some effect, although not the desired one. I do have the ‘Restore previous session’ checkmarked in ‘Setting/General/Startup.

I also tried to replace ‘recovery.baklz4’ (on ‘sessionstore-backups’ folder) with ‘previous.jsonlz4’, from 22/11/2020 17:42, hoping to be prompted with the ‘Well, this is embarrassing’ + ’Restore’ window. I had no success.

I’ve been trying to recover my tabs for hour by now and don’t find what I am doing wrong. Why does Firefox refuse to load my ‘previous.jsonlz4’ file? Am I missing something? Maybe ‘previous.jsonlz4’ is corrupted or something? Should I try to use the ‘upgrade.jsonlz4-20201112153044’ from 22/11/2020 10:34 file? (Although I would lose some information)

Some people talk about a ‘History > Restore Previous Session’. I cannot find anything similar.

Thank you very much

Asked by delfion.815 4 months ago

Answered by jscher2000 4 months ago

  • Solved

Firefox on Debian nothing loads or opens.

Mozilla Firefox 78.8.0esr, Debian 10.9 (x86-64), no add-ons, and none of the pages are loading. Hi everyone, just wanted to check if someone had this issue before or know… (read more)

Mozilla Firefox 78.8.0esr, Debian 10.9 (x86-64), no add-ons, and none of the pages are loading.

Hi everyone, just wanted to check if someone had this issue before or knows a solution please. Since yesterday, non of the pages in Firefox are loading. On the same computer, using other browsers there are no issues at all.

I tried uninstalling and reinstalling Firefox. Purged it as well. Tested with a new profile, (firefox -P...) , same results, nothing loads. No error messages or anything. I will just have the small loading dash on the firefox tab and that's it.

I can't even access localhost, or the troubleshooting settings or the web developer tools. Nothing will open at all.

I found this thread mentioning that it might be related to libnss3. But I have the most recent and stable version available already installed: 2:3.42.1-1+deb10u3

https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=981184

I uninstalled firefox, removed the folder .mozilla and just tried to make sure no trace of Firefox is left. Reinstalled it again, same thing...

I have a VPN, and the same results also with or without the VPN connected.

Any ideas please?

Thanks! Have a good day!

Asked by JesseJames 1 day ago

Answered by TyDraniu 22 hours ago

  • Solved

Printer using system dialog box

Apparently Mozilla did an update and not it defaults to it's own printer dialog box. I hate it. There is a link to use the system print dialog box but it only works for t… (read more)

Apparently Mozilla did an update and not it defaults to it's own printer dialog box. I hate it. There is a link to use the system print dialog box but it only works for that specific print job. I can't find a setting to force Firefox to always use the system printer dialog box. Anyone know how to fix this? It's enough to make me stop using the browser becasue thr Firefox dialog box sucks.

Asked by contact409 2 months ago

Answered by jscher2000 2 months ago

  • Solved

Picture in Picture video DISABLE

FF 87.0 Win10 Tried with about:config and that didn't work. Tried disabling in General - Browsing. The videos I watch do not have a settings option. How do I disable this… (read more)

FF 87.0 Win10

Tried with about:config and that didn't work. Tried disabling in General - Browsing.

The videos I watch do not have a settings option.

How do I disable this bloody annoyance?

Thank you.

Asked by CiaoBella1 3 days ago

Answered by cor-el 16 hours ago

  • Solved

Internet options

A "Voting" website that I normally access has changed their security. They require anyone connecting, to change their internet options to TLS. I have no clue how I would … (read more)

A "Voting" website that I normally access has changed their security. They require anyone connecting, to change their internet options to TLS. I have no clue how I would do that. I'm using Firefox on Windows 10. Detailed instructions for a "Dummy" would be very helpful. Thanks in advance.

Asked by Ebbaldwin 14 hours ago

Answered by Taimur Ahmad 13 hours ago

  • Solved

I can't delete bookmarks

Hello. I had to reinstall Windows 10. I moved the entire folder Roaming\Mozilla on the same place after new instalation Firefox. I can add bookmark, but can't delete any… (read more)

Hello. I had to reinstall Windows 10. I moved the entire folder Roaming\Mozilla on the same place after new instalation Firefox. I can add bookmark, but can't delete any bookmarks. When delete folder mozilla in clear browser work fine. I don't want to lose my saved browser data and passwords. Can I fix it somehow?

Thanks

Asked by CeBeS486 5 months ago

Answered by FredMcD 5 months ago

  • Solved

Firefox keeps me logging out from a website after re-opening the browser.

After re-opening firefox it logs me out automatically where I previously logged in during my last session. I have checked that cookies auto-delete is turned off in settin… (read more)

After re-opening firefox it logs me out automatically where I previously logged in during my last session. I have checked that cookies auto-delete is turned off in settings. And privacy is selected as "Standard". I am attaching a screenshot of current add-ons which are installed. Note that I do not use container tabs except for facebook container. And I am aware of all the features of container tabs. Is there any solution? OS: Windows 10 Home and using Firefox (stable version)

Asked by Badruzzaman Nibir 3 months ago

Answered by FredMcD 3 months ago

  • Solved

Moving the screenshot function in Firefox 88 is a bad idea!

It's a very bad idea to move the screenshot function from the context menu in the address bar to a toolbar item you first have to position by customizing. This is exactly… (read more)

It's a very bad idea to move the screenshot function from the context menu in the address bar to a toolbar item you first have to position by customizing. This is exactly the kind of unnecessary interface change which annoys so many Firefox users. Okay, so why is it bad? Most "normal" users don't fiddle with interfaces, they accept it as it is. They expect functions they often use to stay in the same spot. If it's no longer there they think it's gone (and they're frustrated). They surely won't go looking for it in a customization menu. For me as a web designer the screenshot tool was extremely handy when dealing with clients, because it was very easy to explain where to find and how to use it, to send a screenshot of a website problem. Again, many common users don't know how to take screenshots with their system tools, so this was really helpful. Now, instead of explaining where to find it, I'll first have to explain how to customize the toolbar, what the item looks like, how to position it, etc. etc. The simplicity and helpfulness is gone. Suggestion: leave the screenshot function where it is by default, but offer the advanced users a way to make it a customizable item. Everyone is happy.

P.S. I only post this here, because the feedback site is currently deactivated.

Asked by cm 1 day ago

Answered by TyDraniu 23 hours ago

  • Solved

Ads on Youtube with Firefox but not with Brave browser

Hello. I use Brave browser to watch Youtube on my laptop on Windows 10. No ads are displayed. It's pleasant because there are too many. Perhaps can you looking for use si… (read more)

Hello.

I use Brave browser to watch Youtube on my laptop on Windows 10. No ads are displayed. It's pleasant because there are too many.

Perhaps can you looking for use similar system on Firefox ?!?

Have a nice day

Sebulba

Asked by Sebulba 1 day ago

Answered by TyDraniu 23 hours ago

  • Solved

Firefox hangs Ubuntu 20.04

After installing Ubuntu 20.04 LTS Clicking on Firefox or Thunderbird it hangs the computer and have to switch off the computer on main switch. Reinstall Mozilla once but … (read more)

After installing Ubuntu 20.04 LTS Clicking on Firefox or Thunderbird it hangs the computer and have to switch off the computer on main switch. Reinstall Mozilla once but no difference still hangs Ubuntu. Need help on this one Thank you

Asked by Lumaja 4 days ago

Answered by JustSecurity 2 days ago

  • Solved

can't sign in to a specific website

i don't know if the problem lies within firefox or not. i am able to sign into the site via chrome tho. when i try to sign into spectrum (as i have many times w/o issue) … (read more)

i don't know if the problem lies within firefox or not. i am able to sign into the site via chrome tho. when i try to sign into spectrum (as i have many times w/o issue) it does some blinking or flashing loading type thing and ends with this message: -- We're sorry, something didn't work quite right. Please try again. IDID-1060 --. this is going on for 3? weeks now. i have called tech support through spectrum with no help. they could get in on their end and we changed pw's but it didn't help me. also--and i have no idea if this matters at all, but it disturbs me... the padlock right beside the address box says -verified by amazon-. why is that? at times when i have hovered that at websites, it says verified by, and the name of my security service. i can't 100% say that i have checked it when signing into spectrum tho, but still i don't understand why it would say amazon! i much prefer using firefox! but i also feel like i shouldn't have to use chrome part time to get to certain sites or do certain things. PLEASE PLEASE help me figure this out.

P.S. i am already forced to use chrome to play games on facebook for years now. except bingo blitz, which is odd to me. i can play that through firefox. sighs.

Asked by beth 3 days ago

Answered by beth 2 days ago

  • Solved

Firefox crashing when opening most Russian websites!

I am on Mac OS High Sierra Since about a week literally any Russian website I open just crashes Firefox immediately. I have tried to restart in Safe Mode and clear histo… (read more)

I am on Mac OS High Sierra Since about a week literally any Russian website I open just crashes Firefox immediately. I have tried to restart in Safe Mode and clear history - it didn't help. What is happening?! Using Chrome in the meantime (no crash there)

Asked by Danas 1 week ago

Answered by cor-el 1 day ago

  • Solved

Sync is not working completely (logs included)

I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync everything from the account. The logs can be found in: https://cont… (read more)

I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync everything from the account. The logs can be found in: https://controlc.com/8afabe84

I have the same account set on two different devices (My desktop PC and my android phone, this device I am trying to sync is the third one) and both those device were synced long time ago.

I tried with another profile which I am using for my work related stuff, still no success. First I tried syncing on Ubuntu 20.10 and then installed on Ubuntu 20.04(currently) but it is without success.

I need to sync to this device the bookmarks, extensions, saved logins, etc... Currently I do not have my other PC to export this stuff, please help.

Some of the thing in the logs:

1618133031444 Sync.Service DEBUG Exception calling WrappedLock: LockException: Could not acquire lock. Label: "service.js: login".(resource://services-sync/util.js:62:5) JS Stack trace: LockException@util.js:62:5 throwLockException@util.js:148:11 WrappedLock@util.js:162:15 WrappedCatch@util.js:133:27 login@service.js:1049:66 sync/<@service.js:1327:26 WrappedCatch@util.js:133:27 sync@service.js:1335:7


1618133047237 Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/167262145/info/collections failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1618133047237 Sync.Service DEBUG verifyLogin failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1618133047238 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1618133047238 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1618133047238 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1618133047238 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1618133047238 Sync.ErrorHandler ERROR Sync encountered a login error 1618133047239 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1618133047241 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1618133047242 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1038:15) JS Stack trace: onNotify@service.js:1038:15 1618133047242 Sync.Service DEBUG Not syncing: login returned false.

Asked by Nikola Lozanovski 3 days ago

Answered by Nikola Lozanovski 1 day ago

  • Solved

Seeing alot of these "partitionkey=%28http% (then website name visited)" cookies in CCleaner for Firefox.

Hello everyone. Like the title says I am seeing a lot of these type cookies being left over in Ccleaner after I close Firefox. (Please see attached image.) I have had as … (read more)

Hello everyone. Like the title says I am seeing a lot of these type cookies being left over in Ccleaner after I close Firefox. (Please see attached image.) I have had as many as over 300 of these type cookies in Ccleaner so apparently Firefox is not clearing out these types of cookies when I close my browser like it is suppose to do with cookies etc. etc. Could someone shed some light on this whether this is now normal to see these type cookies for websites that I visit and why Firefox does not remove them when I close the browser and if not what can I do to remedy this. I have read that Firefox has enhanced its tracking prevention and was wondering if this could be the result.

Respectfully

Edition Windows 10 Home Version 20H2 Installed on ‎2/‎24/‎2021 OS build 19042.906 Experience Windows Feature Experience Pack 120.2212.551.0 Processor Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz 3.00 GHz Installed RAM 16.0 GB (15.9 GB usable) System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Asked by new_aged2perfection 1 day ago

Answered by cor-el 1 day ago