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Widevine CDM 4.10.2209.1 update April 21, 2021, crashes every time in Firefox 78 browser

The Widevine CDM 4.10.2209.1 plugin crashes every time in Firefox 78 browser. Was updated on April 21, 2021, maybe it's a bug? I'm not able to uninstall the plugin. Any h… (read more)

The Widevine CDM 4.10.2209.1 plugin crashes every time in Firefox 78 browser. Was updated on April 21, 2021, maybe it's a bug? I'm not able to uninstall the plugin. Any help would be appreciated, thank you!

Asked by drewmmm 7 hours ago

"Open image" replaced with "Open image in new window", how do I fix it?

Something broke in my browser. For last day or two whenever I try to open an image to see it in full details etc, it instead opens new tab. Then I realized that descripti… (read more)

Something broke in my browser. For last day or two whenever I try to open an image to see it in full details etc, it instead opens new tab. Then I realized that description of this basic option changed to what it does now, as well, so I assume this is some sort of new feature.

How do I revert it? Do I need some sort of plugin? If yes, is there plugin that outright replaces this new, worse functionality with old, better one? If not, can someone message me when such plugin exists?

Asked by Nekomimi 2 hours ago

Last reply by otkuda 17 minutes ago

WidevineCdm plugin crashing

Hello, since the last automatic update of the Widevine Content Decryption Module (updated today, automatically) the plugin keeps crashing when I want to watch "TV" waipu… (read more)

Hello,


since the last automatic update of the Widevine Content Decryption Module (updated today, automatically) the plugin keeps crashing when I want to watch "TV" waipu.tv. I have already re-installed firefox etc, it just won't work.

I have submitted several crash reports, this is the latest: bp-7bc4b8a4-e59b-4f7e-a840-7c0720210422

See screenshot of "crashed"-notice below.

What can I do to fix this?

Asked by Kat 8 hours ago

Widevine CDM Keeps crashing

Before April 21st, 2021 I never had any issues with playing videos on Disney Plus, Netflix, etc. But since Widevine updated I cant play any videos without Widevine crashi… (read more)

Before April 21st, 2021 I never had any issues with playing videos on Disney Plus, Netflix, etc. But since Widevine updated I cant play any videos without Widevine crashing. I reload the page (as it suggests) and it still wont work. I refreshed Firefox and that didn't work. I also tried to chat with Widevine but their page said "Widevine is a technology provider and we do not provide support to end users. Please contact your application or service provider for support on your particular issue."

Does anyone know what I can do to solve this problem? I really appreciate your help!

I'm on a Mac and the version Im using is 10.9.5. My firefox browser is 78.10.0esr (64 bit).

Asked by karely_moncada 10 hours ago

WidevineCDM plugin keeps crashing

Hi everyone, it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps comi… (read more)

Hi everyone,

it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps coming up!

I'm using Firefox and I'm on a MacbookPro.

I've tried everything: restarting/shutting down device; reinstalling Firefox; deleting widevine folder and activate it from the adds on page; tried on other browsers (works on safari but not on chrome); contacted Apple / Netflix / Amazon / Google nobody was able to help; I also ran these websites with my Mac in safe mode...nothing was able to resolve it.

What can I do to fix it please?

This started to happen out of the blue...I haven't installed anything! It was working fine until the day before...

Asked by alessandro.ciminata 14 hours ago

horrorific tabs

i will like to know how i can drop to the garbage the new tabs on Firefox devs.. they are nonfunctional and bigger and looks like a shit to me.. i will like to know how i… (read more)

i will like to know how i can drop to the garbage the new tabs on Firefox devs.. they are nonfunctional and bigger and looks like a shit to me.. i will like to know how i can get back to the old style tabs... PLEASE HELP

Asked by Alpha 17 hours ago

Last reply by shasim 16 hours ago

Unable to play video on Netflix and HBO Max due to Widevine plugin problem.

I have a problem watching video on Netflix and HBO Max. My Firefox is up to date and I checked my settings. But do I really have an up to date Firefox? Is that what's cau… (read more)

I have a problem watching video on Netflix and HBO Max. My Firefox is up to date and I checked my settings. But do I really have an up to date Firefox? Is that what's causing me to not watching a show or movie? Or it's a crash that can be fixed?

What can I do? Or what can be done?

Asked by waold957 1 day ago

"View Image"

Why was this changed? I always used view image, and if I needed it in a new tab or a new window I could use control + click or shift + click. This literally removes a fea… (read more)

Why was this changed? I always used view image, and if I needed it in a new tab or a new window I could use control + click or shift + click. This literally removes a feature for no reason. I don't want my images in a new tab all the time, sometimes I don't need the current tab. I'm just dumbfounded

Asked by alenthas 1 day ago

Last reply by petteri.vento 12 hours ago

WideVineCdm plugin is crashing

WidevineCdm plugin is crashing when I try to play videos on Netflix, Hulu, and Peacock. In the browser, Firefox 78.10.0esr on my Mac 10.9. A yellow strip at the top expla… (read more)

WidevineCdm plugin is crashing when I try to play videos on Netflix, Hulu, and Peacock. In the browser, Firefox 78.10.0esr on my Mac 10.9. A yellow strip at the top explains that the plugin crashed and asks me to send a report, which I do and asks me to restart the browser, which I do. Nothing works. I tried "safe mode." I tried clearing caches and what not. I think the browser was just updated today. I am totally unable to play videos on those web pages previous mentioned. I am able to watch youtube, however.

Asked by orangeupurple 1 day ago

Camera using Google Meet doesn't work (appearing light colore flashing)

Hello I tried to use Firefox for a meeting with Google Meet. After reaching the front page in Meet, camera is active but I don't see myself. Camera instead is showing ver… (read more)

Hello I tried to use Firefox for a meeting with Google Meet. After reaching the front page in Meet, camera is active but I don't see myself. Camera instead is showing very light flashes with various colors.

it's not the OS....i use the latest W10. And of course it's not the camera: if I open the same Meet on Edge or Chrome...in those cases work normally. And of course is not the Firefox out to date....because I checked it is.

Thanks for your help Pier

Asked by il-pier 2 days ago

Widevine CDM Plug-in Crash / Firefox

My Widevine CDM Plug-in just crashed! I checked my Firefox settings and it looks like the Widevine plug-in just updated late last night, and is up to date. I fear the new… (read more)

My Widevine CDM Plug-in just crashed! I checked my Firefox settings and it looks like the Widevine plug-in just updated late last night, and is up to date. I fear the new update might be incompatible with my Firefox 78.10.Oesr / or my OSX 10.9.5 but I'm not sure. I'm not a mac savvy person but I'm always ready to learn. Any help would be appreciated!

Asked by aaronmooreellis 2 days ago

WideVine plugin crashing on Netflix

Today on my Netflix I received a "widevineCDM plugin has crashed" message. I went to the plugins and everything is updated even my FireFox. I have uninstalled and re-inst… (read more)

Today on my Netflix I received a "widevineCDM plugin has crashed" message. I went to the plugins and everything is updated even my FireFox. I have uninstalled and re-installed this app, but nothing has helped. Not sure what else to do. Any suggestions would be helpful. Thank you in advance.

Asked by sjsutherland89 2 days ago

Access denied to a site I've used many time

Access Denied You don't have permission to access "http://www.lanebryant.com/" on this server. Reference #18.cffa3b17.1618699359.ab8831c I don't know why it happened or … (read more)

Access Denied You don't have permission to access "http://www.lanebryant.com/" on this server.

Reference #18.cffa3b17.1618699359.ab8831c

I don't know why it happened or what to do. I was on the site quite a few times in the past month with no trouble.

Asked by plopardo 5 days ago

Last reply by jonzn4SUSE 4 days ago

Is there a setting hidden somewhere where I can force my preferred date format? Why do I have to contend with the dreadful date format when when visiting mozilla.org in english?

Hi! Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in … (read more)

Hi!

Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in particular I have to contend with the pathetic date format where you can't tell which is day or month or year. So why can't I find a way to set the date format. Even the majority of tiny websites/forums have an option to specify the date format.

Asked by avada 5 days ago

Last reply by avada 4 days ago

  • Solved

Moving the screenshot function in Firefox 88 is a bad idea!

It's a very bad idea to move the screenshot function from the context menu in the address bar to a toolbar item you first have to position by customizing. This is exactly… (read more)

It's a very bad idea to move the screenshot function from the context menu in the address bar to a toolbar item you first have to position by customizing. This is exactly the kind of unnecessary interface change which annoys so many Firefox users. Okay, so why is it bad? Most "normal" users don't fiddle with interfaces, they accept it as it is. They expect functions they often use to stay in the same spot. If it's no longer there they think it's gone (and they're frustrated). They surely won't go looking for it in a customization menu. For me as a web designer the screenshot tool was extremely handy when dealing with clients, because it was very easy to explain where to find and how to use it, to send a screenshot of a website problem. Again, many common users don't know how to take screenshots with their system tools, so this was really helpful. Now, instead of explaining where to find it, I'll first have to explain how to customize the toolbar, what the item looks like, how to position it, etc. etc. The simplicity and helpfulness is gone. Suggestion: leave the screenshot function where it is by default, but offer the advanced users a way to make it a customizable item. Everyone is happy.

P.S. I only post this here, because the feedback site is currently deactivated.

Asked by cm 1 week ago

Answered by TyDraniu 1 week ago

Access denied on bank sign in page

I used to be able to sign in to my bank's website with Firefox. Lately it will not let me. The page post this after attempting to sign in: Access Denied You don't have p… (read more)

I used to be able to sign in to my bank's website with Firefox. Lately it will not let me. The page post this after attempting to sign in: Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.a19ec817.1618171684.b32946d

I can access the page through Microsoft Edge but not Firefox. What has changed and what can I do to change it back?

Asked by uglyangel72 1 week ago

Last reply by uglyangel72 1 week ago

Can't sign in to online banking after Firefox update April 3rd (Ver. 87)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I i… (read more)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I immediately get an error message "Sorry, we couldn't complete your request". At the top it says "something went wrong" and the message comes from the Scotiabank site saying "generic-error". I've tried refreshing Firefox, removing all cache and cookies. Have tried restarting the computer. I note that Firefox appears to have updated itself on April 3rd and that appears to be when the problem started...could be just coincidental. Other web sites appear fine. I can use Microsoft Edge to log in to Scotiabank just fine as well, but I prefer Firefox. Anyone have thoughts on this? Thanks

Asked by jim.hedges 2 weeks ago

Last reply by samandapecora 1 week ago

  • Solved

Pocket List Din drop-down menus has disappeared -

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either.… (read more)

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either. the "Pocket" icon is in the menu bar, and I can save items to Pocket, but can no longer locate the page with the articles. "View List" does appear when you click the Pocket icon, but it also saves whatever page you're on whether or not you want to save it.

Asked by hhartus 3 weeks ago

Answered by TyDraniu 3 weeks ago