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access denied

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this al… (read more)

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this also have tried reaching out to Comcast this is what i get:Access Denied You don't have permission to access "http://www.kroger.com/" on this server.

Reference #18.3539c917.1642620374.3e6b9278

Asked by Mary 1 minute ago

Last reply by Mary 46 seconds ago

Can't use recovery keys

I recently forgot my password and was hoping to use my recovery keys to regain access to my account but firefox says I haven't created any and only prompts me to create r… (read more)

I recently forgot my password and was hoping to use my recovery keys to regain access to my account but firefox says I haven't created any and only prompts me to create recovery keys, not use them.

Asked by dyl.chyll 4 minutes ago

Space bar moves cursor to front subject lint

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I … (read more)

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I use workspace by go daddy for my online email. I click on compose and the expected window pops to create the email message. When I get to the subject line. every time i use a space bar after typing in a word, the cursor automatically moves to the beginning of the line. This happens each time I type a new word in the subject line. NO other issue in to, cc, bcc, or main message body. This only happens at the end of the subject line. If i type in the middle with characters already on either side, the space bar does not reset.

Go Daddy tech support says it sounds like a browser problem

Thank you, Dr Steve

Asked by stevek3 2 months ago

Last reply by revpolymer 7 minutes ago

Saving pinned tabs

I've looked through every question on the Support site regarding saving pinned tabs, but can't find a specific answer. I have a pinned tab, and in my Settings under Start… (read more)

I've looked through every question on the Support site regarding saving pinned tabs, but can't find a specific answer. I have a pinned tab, and in my Settings under Startup, I have the "Open previous windows and tabs" box checked. However, every time I re-open Firefox after previously closing it, the pinned tab is gone. Is this because I close Firefox using the "X" in the upper-right-hand corner or simply close all the open tabs?

Asked by joanm48 5 hours ago

Last reply by jscher2000 7 minutes ago

space bar moves cursor to front of sentence

I prefer Firefox browser on my computer - currently using 96.0.1 a month or so ago, when logged in to godaddy email workspace, the subject line cursor won't stay in plac… (read more)

I prefer Firefox browser on my computer - currently using 96.0.1

 a month or so ago, when logged in to godaddy email workspace, the subject line cursor won't stay in place.

I'll type a word then space resulting in the cursor jumping to the front of the line of text. Sometimes it jumps after the first letter but always with the space bar and only in the subject line of this website.

If I type a word in the subject line, then space, the cursor moves to the front of the line of text... if I continue typing there and use the space bar the cursor doesn't jump. But if I move the cursor behind the first word and space, type another word and space it jumps again.

I worked with godaddy on the issue... after troubleshooting various browsers (this only happens when using Firefox) and other things they asked me to do they point the finger at Firefox. I hope this can be figured out, I do not want to use Chrome for email. thanks!

Asked by revpolymer 16 minutes ago

blocked 3rd party cookies

I use Kaltura to record lectures and post them to my course at the U of Utah on Canvas. This semester, Firefox will not allow me to open "my media" where the Kaltura reco… (read more)

I use Kaltura to record lectures and post them to my course at the U of Utah on Canvas. This semester, Firefox will not allow me to open "my media" where the Kaltura recordings are posted on Canvas. I get the following message: It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies.

I copied the Kaltura web address 670542.kaf.kaltura.com that I can see in Chrome and pasted it into a Chrome browser and it goes to my recordings in Canvas when I use Chrome. The same site doesn't work in Firefox. How do I unblock Kaltura third party sessions? Thank you.

Bob McKnight U of Utah Instructor

Asked by robert.mcknight 1 week ago

Last reply by jscher2000 24 minutes ago

BUMP: Why does alternate search engine select ("This time, search with...") require extra action?

Original post: https://support.mozilla.org/en-US/questions/1315759 I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed and… (read more)

Original post: https://support.mozilla.org/en-US/questions/1315759

I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed and it is still something that feels like a UX regression.

Asked by wheelofiron 55 minutes ago

Last reply by jscher2000 30 minutes ago

FireFox update needed ....

I have been instructed by BCBSIL.com to use GoogleChrome as my browser. Their website is no longer compatible with Firefox. Is there an update that Firefox can do so I do… (read more)

I have been instructed by BCBSIL.com to use GoogleChrome as my browser. Their website is no longer compatible with Firefox. Is there an update that Firefox can do so I don't have to change my browser to Google Chrome? It seems BCBSIL is saying only Google Chrome users can access their site now. BCBSIL is trying to direct what browser I use, isn't this illegal?

Asked by shelbywoo1 2 hours ago

Last reply by jscher2000 43 minutes ago

My Screen has gone black.

As of yesterday my screen has gone black. Not on all sites, my homepage is a UK news site and that`s OK but my email is all black, when I try to search for a new sight th… (read more)

As of yesterday my screen has gone black. Not on all sites, my homepage is a UK news site and that`s OK but my email is all black, when I try to search for a new sight the google page is black. Some sites come up black and some white. Sometimes the site background is white but the drop-down box is black. I have tried disabling all add-ons it makes no difference. I have tried un-checking these boxes: "Use recommended performance settings Learn more These settings are tailored to your computer’s hardware and operating system. Use hardware acceleration when available" I am demented and have tried fiddling about for a whole afternoon to try to sort this. I have had Firefox for years and have never had this problem. My version is 95.0 (64 bit)

Asked by JoJo 1 month ago

Last reply by karen35 1 hour ago

browser is blocking screen share

hello, I am on MacBook Air, when on Zoom.us and I want to share screen I get the message:"browser is blocking access to share screen...." - i have tried Firefox preferenc… (read more)

hello, I am on MacBook Air, when on Zoom.us and I want to share screen I get the message:"browser is blocking access to share screen...." - i have tried Firefox preferences, gone to Mozilla site eeeeekkkkk. Is there an easy was to navigate an 'unblock', thanks, j

joannanash@yahoo.ca

Asked by joannanash 1 hour ago

access denied

every time i try to sign in to thiis it says acces denied i i have disabled my antivirus and also all adoons an ne every time i try this is is whT COMES UP IT W… (read more)

every time i try to sign in to thiis it says acces denied i i have disabled my antivirus and also all adoons an ne every time i try this is is whT COMES UP IT WORKS IN cHROMEYou don't have permission to access "http://www.kroger.com/signin" on this server.

Reference #18.4539c917.1642616008.68d6efd5

Asked by Mary 1 hour ago

a web page won't populate, it just stays blank

This website: https://deals.hy-vee.com/deals/weekly-ads?ad=11542&collection=9490 doesn't load when using Firefox 96.0.1 If I go to this site using Chrome there … (read more)

This website: https://deals.hy-vee.com/deals/weekly-ads?ad=11542&collection=9490 doesn't load when using Firefox 96.0.1

If I go to this site using Chrome there is no problem. It displays the data appropriately

Asked by wd5hyq 1 hour ago

Cannot login to Synchrony web site

I cannot login to the Synchrony web site to access my account using Firefox. Also When using my credit union website unable to access parts of the website to redeem cc po… (read more)

I cannot login to the Synchrony web site to access my account using Firefox.

Also

When using my credit union website unable to access parts of the website to redeem cc points.

In both instances was told to use Google Chrome.

Is there something wrong with Firefox or is the issue with the website and the way they code the application?

Thanks.

Asked by David Stuhr 5 hours ago

Last reply by jscher2000 2 hours ago

Can't use Firefox to view my bank external transfers

Something has been changed on my bank (America First Credit Union). There's a link to 'external transfers' that use to work but now just gives me the message, "We're sor… (read more)

Something has been changed on my bank (America First Credit Union). There's a link to 'external transfers' that use to work but now just gives me the message, "We're sorry for this error. In order to use this service, your internet browser must accept third-party cookies. Please refer to your browser's online help for enabling cookies in your system. Please try again after you enable the cookies. "

I don't have this problem using MS Edge.

I've tried most of the remedies in the KB to no avail. This one flaw may make me kick FF to the curb. This shouldn't be an issue.

Asked by Ski Terry 21 hours ago

Last reply by jscher2000 20 hours ago