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Since today (FF76) all my saved passwords are gone. How do I get them back?

I use FF since years and never created a profile. Hundreds of PW have been saved in the FF browser secured with my master PW. Since a few hours they are ALL GONE! I creat… (read more)

I use FF since years and never created a profile. Hundreds of PW have been saved in the FF browser secured with my master PW. Since a few hours they are ALL GONE! I created the account I´m writing you herer from but obviously alos there no PW? What can I do. Need them urgently back.

Thanks for your help! Best, Karsten

Asked by Karsten 3 weeks ago

Last reply by FredMcD 3 weeks ago

Need urgent help recovering bookmarks ($ tip for solution!)

Hi guys. I was clearing out unused software for space and I uninstalled the wrong firefox (I had two installed). I was using a 3rd party program called IObit uninstaller.… (read more)

Hi guys. I was clearing out unused software for space and I uninstalled the wrong firefox (I had two installed). I was using a 3rd party program called IObit uninstaller. Usually I know backups appear if uninstalled through the directory but this isn't the case with the 3rd party programs.

So after freaking out a little I looked for recovery programs and found one by the same developer, IObit undelete. I managed to find some json. files with settings, logins and some bookmark files too. However, when I try to restore the bookmarks file through the remaining firefox I'm told it is unable to process the file?

Does anybody please have any ideas what I can do to fix this? I'm pretty bummed out by this, i'll happily send a bit of cash your way if this can be restored again

Asked by Liam 1 month ago

Last reply by jscher2000 1 month ago

I just got royally screwed over by Firefox v75

I no longer have any: passwords addons bookmarks history previously opened tabs user configuration Nothing. Everything was completely wiped out. And that's just what I kn… (read more)

I no longer have any:

passwords addons bookmarks history previously opened tabs user configuration

Nothing. Everything was completely wiped out. And that's just what I know about. Who knows what else is gone.

Does anyone know how I can retrieve this lost information.

Thank you.

Asked by letsdothis 1 month ago

Last reply by cor-el 1 month ago

  • Solved

passwords lost after every update since firefox 74.0

after the ubuntu 18.04.4 firefox update to 74.0 my passwords seams totally lost. No ask for my master password as I visited a login site. Going to menue passwords, I wa… (read more)

after the ubuntu 18.04.4 firefox update to 74.0 my passwords seams totally lost. No ask for my master password as I visited a login site. Going to menue passwords, I was asked for my master password, and after entering, my password storage was empty. After a very long time, it seamed as my passwords are back again, but they where not complete, only 271 where back. On an very old system, from which I had transferred the firefox profile to the system now in use, I had had 413 passwords and I had had to create a lot more since this clone. After update to 74.0.1 again, at first passwords where completely lost and now again, lots of them where missing. What was astonishing was, on the old system key4.db is 294912 Byte (and no logins.json), now key4.db is 720896 B (logins.json 141519 B) but for sure lacking lot of information!

Asked by 0771 1 month ago

Answered by FredMcD 1 month ago

Lost Saved Logins/Passwords after Sync / Linux 68.0

Loged into Firefox Account Performed a Sync and lost all Saved Logins & Passwords. Checked logins.json. and logins.json.corrupt both 1.1KiB in size and contain no Inf… (read more)

Loged into Firefox Account Performed a Sync and lost all Saved Logins & Passwords. Checked logins.json. and logins.json.corrupt both 1.1KiB in size and contain no Info Firefox Quantum 68.0 (32-bit) for Ubuntu / Ubuntu 18.10 Build 20190706125552 / User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:68.0) Gecko/20100101 Firefox/68.0

Asked by lionheartsails 2 months ago

launched old firefox and now my main up to date firefox was logged out of everything even when changing profiles. help please

i have 2 firefoxs. a old version and a new version. i launched a old version to test something in some game i play and then closed that firefox and went back to my main … (read more)

i have 2 firefoxs. a old version and a new version.

i launched a old version to test something in some game i play and then closed that firefox and went back to my main firefox which is up to date and everything was gone.

i was logged out of everything, history was gone. its all gone.

Asked by aaaaaaaaa 2 months ago

Recent Firefox updates made it forget to restore tabs and login info (user id)

Firefox has been reliable for decades. The lates and recent updates (past 2-3 months) made it very forgetful. 1. Does not restore tabs (options is properly set, of cours… (read more)

Firefox has been reliable for decades. The lates and recent updates (past 2-3 months) made it very forgetful. 1. Does not restore tabs (options is properly set, of course). 2. Keep losing login info (userid) such as my bank account, gmail, etc. Please fix it properly.

Asked by kai.ng8 2 months ago

  • Solved

My passwords are all gone and now I can't save any new ones either?

Please help me!! I’m desperate!! I have 15 years of saved passwords that no longer work!!!!!!! After I updated to 73.0 I have zero saved logins!!! My logins.json file is… (read more)

Please help me!! I’m desperate!! I have 15 years of saved passwords that no longer work!!!!!!! After I updated to 73.0 I have zero saved logins!!! My logins.json file is still there and I can open it in Notepad but everything is encrypted!!! Also, it says I don’t have a Master Password anymore, but I never cleared it! And when I go to change it I get a “unable to change” error!!! I also can’t save any new logins, no logins can be saved now!! I’ve searched google for hours and tried everything but nothing works!! And no, I don’t have the “logins.json.corrupted” file everyone mentions on other threads for this issue, my file is still logins.json!

Please help me!!!!!!

Asked by !~* B a B y D o LL *~! 3 months ago

Answered by !~* B a B y D o LL *~! 2 months ago

saved login missing

For a couple months now all my saved logins go missing daily, I'll save them & the next they'll be gone again, I already saw about the issue with AVG but I dont use A… (read more)

For a couple months now all my saved logins go missing daily, I'll save them & the next they'll be gone again, I already saw about the issue with AVG but I dont use AVG. Can anyone tell me how I can fix this, also is it possible I have a Trojan thats stealing my saved logins?

Asked by thierjung1 2 months ago

Last reply by cor-el 2 months ago

Firefox V73.0.1. Passwords and logins vanished. Help in related topic (old?) no good. Pls help!

I believe a recent up date erased or corrupted my logins file. I checked old threads and the suggestions do not work for me. I do not want to upgrade to W10 (7now) until … (read more)

I believe a recent up date erased or corrupted my logins file. I checked old threads and the suggestions do not work for me. I do not want to upgrade to W10 (7now) until I resolve this problem. Please, give the needed direction to recover them! They are extremelly important for me. Thank you! Isis

Asked by IWMc 2 months ago

Last reply by FredMcD 2 months ago

  • Solved

Possible to restore very old (v48) password file?

I purchased a new iMac after 9 years on a MacBook running the last installable version of Firefox: v48. Passwords were not migrated, so have all been lost. All help topi… (read more)

I purchased a new iMac after 9 years on a MacBook running the last installable version of Firefox: v48. Passwords were not migrated, so have all been lost. All help topics address *.json topics in Profiles. But the old version only has directoryLinks.json and frequencyCap.json files. Possible to restore from such an old version? If not, sadly, I must revert to using Safari. Bye bye Firefox.

Asked by mark160 2 months ago

Answered by cor-el 2 months ago

The new 72.0.1 update this morning made me create a new profile and deleted ALL my logins, passwords and bookmarks.

I turned my work laptop on this morning and when I opened Firefox it made me create a new profile. There was no other option in order to continue. Once I did all of my sa… (read more)

I turned my work laptop on this morning and when I opened Firefox it made me create a new profile. There was no other option in order to continue. Once I did all of my saved logins, passwords and bookmarks were gone. As this is a work laptop I just lost a ton of links to important sites I use on a daily basis. How can I revert and get those back and why were they deleted in the first place?

Asked by bfranklin2 2 months ago

Last reply by RobertJ 2 months ago

Restoring history items in places.sqlite

I use Piriform CCleaner. The most recent update ignored the settings to exclude Firefox and cleared my History. I do have a backup but it isn't recent as I'd like. I did … (read more)

I use Piriform CCleaner.

The most recent update ignored the settings to exclude Firefox and cleared my History.

I do have a backup but it isn't recent as I'd like.

I did have a look at the places.sqlite file with an editor - interestingly all the history is still there. So how is it "enabled / disabled" as far as Firefox is concerned?

I did a fair amount of Googling but can't see an explanation.

Your input would be appreciated! Adb

Asked by Factotum Industries 2 months ago

Last reply by Factotum Industries 2 months ago

how to get back my password from old version of mozilla firefox? I lost everything :((

Almost one week ago, my daughter updated my firefox and when I checked the new version, I realized that my whole passwords were lost and there were no record in my securi… (read more)

Almost one week ago, my daughter updated my firefox and when I checked the new version, I realized that my whole passwords were lost and there were no record in my security profile. I checked the internet for solution, most of them suggested some files to import, but I dont have them. I need basic narration and instructions. I have some intercontinentinal projects, so I urgently need a solution. Thanks.

Asked by sebnemozde 3 months ago

Last reply by cor-el 3 months ago

My Firefox 72.0.2 doesn't save history at all

No matter what I try based on internet searches, and on this forum, I can't get my browser to save any history. After I close the closer at end of day, it erases everythi… (read more)

No matter what I try based on internet searches, and on this forum, I can't get my browser to save any history. After I close the closer at end of day, it erases everything. I even created a new profile.... no good. Uninstalled and re-installed.... no good. Places integrity checker says the database is sane. I checked my system care software and disabled any privacy sweeps months ago. My older (a few years back) firefox used to save everything....

Asked by musicweb1 4 months ago

Last reply by jscher2000 3 months ago

Saved passwords have disappeared sometime in 2020 - any ideas?

I've just noticed that my saved passwords in Firefox have disappeared sometime during 2020 I'm asuming it's something to do with Firefox Lockwise that I haven't noticed b… (read more)

I've just noticed that my saved passwords in Firefox have disappeared sometime during 2020 I'm asuming it's something to do with Firefox Lockwise that I haven't noticed before

Any help would be really appreciated

Asked by walkerpersonal 3 months ago

Last reply by walkerpersonal 3 months ago

My profile may have been reset to default, not by me.

I exited Firefox and restarted my Windows 10 computer. Upon attempting to launch Firefox, I was presented with the profile manager. It did not list any profiles from wh… (read more)

I exited Firefox and restarted my Windows 10 computer. Upon attempting to launch Firefox, I was presented with the profile manager. It did not list any profiles from which to choose. In Windows Explorer, I found that my profile did exist. And there is a profiles.json file in the Profiles folder, but it is empty. I attempted to copy my good profile data into a new profile folder (that I created using profile manager) but upon launching, everything was set to default.

So, to sum up, cannot seem to use my profile, but it does seem to exist.

Asked by dannerino 3 months ago

Last reply by FredMcD 3 months ago