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Regular crashes started recently - Bug 1706429

I've been getting a lot of crashes on a website I'm developing - for example bp-b1597aaa-c596-4641-ad9b-a9dea0210503 . It's at the stage now where every time I open the s… (read more)

I've been getting a lot of crashes on a website I'm developing - for example bp-b1597aaa-c596-4641-ad9b-a9dea0210503 . It's at the stage now where every time I open the site (or a clone of it) it crashes.

This appears to be reported at https://bugzilla.mozilla.org/show_bug.cgi?id=1706429 but has severity and priority of P3, perhaps based on 39 reports when the ticket was raised. But there are now 614 of them: https://crash-stats.mozilla.org/signature/?product=Firefox&signature=js%3A%3Afrontend%3A%3AGeneralParser%3CT%3E%3A%3AprimaryExpr&date=%3E%3D2021-04-27T17%3A01%3A00.000Z&date=%3C2021-05-04T17%3A01%3A00.000Z&_columns=date&_columns=product&_columns=version&_columns=build_id&_columns=platform&_columns=reason&_columns=address&_columns=install_time&_columns=startup_crash&_sort=-date&page=1#reports

This is really annoying because I'm having to do my website development in Chrome.

Asked by hugh.gibson 6 days ago

Last reply by hugh.gibson 5 days ago

What happened to Firefox Version 88.0.1?

Is this known behavior? Has it been reported to Mozilla? Found nothing from a search. What happened to FireFox Version 88.0.1? I updated to this version yesterday afte… (read more)

Is this known behavior? Has it been reported to Mozilla? Found nothing from a search.

What happened to FireFox Version 88.0.1? I updated to this version yesterday after a lot of nagging from popups.

Prob 1. Try to open a link from email and I get, "Secure Connection Failed An error occurred during a connection to input.mozilla.org. PR_CONNECT_ABORTED_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem."

When I try the same link in Safari, which tends to be grumpier than Firefox about security issues. it works just fine; no complaints and the page opens.

Prob 2 ( IMO related ). Try to open a bookmark and I get, "The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."

Again, when I try the same link or site in Safari, works just fine.

OS MacOS Big Sur Version 11.2.3

Asked by pwityk 20 hours ago

Last reply by pwityk 19 hours ago

  • Archived

Install of Firefox 39 on Mac results in blank windows

Installing a fresh (never before had Firefox installed) copy of Firefox 39 on Mac OS X (verified on Mac OS X 10.7, 10.8, & 10.9) results in blank windows. After inst… (read more)

Installing a fresh (never before had Firefox installed) copy of Firefox 39 on Mac OS X (verified on Mac OS X 10.7, 10.8, & 10.9) results in blank windows. After installing, I open up Firefox and see the Import wizard displayed blank (see uploaded image import.jpg). I click the red dot on that window to close it and then I get the Default behavior dialog box which displays correctly (see uploaded image default.jpg). I click to use Firefox as the default and then I get a Firefox window open up which is completely blank - no toolbar or address bar (see uploaded image windows.jpg). I then quit firefox and correctly get asked about closing 2 tabs (see uploaded image tabs.jpg). I then open firefox again and get the blank window. If I do an about, I get a blank about window (see uploaded image about.jpg). I've tried restarting and that does not resolve the issue. Repeating this as an upgrade rather than a fresh install results in some success (my Mac OS X 10.10 upgrade let me see the standard firefox window) while others show the blank windows (I tested Mca OS X 10.8 & 10.9).

Asked by jbeyette 5 years ago

Last reply by jbeyette 5 years ago

  • Archived

I'd like to report a FireFox bug, when using Gmail and trying to preview attachments, Firefox crashes if you cycle through your attachments.

As the title says, this has been an issue for a while, and I'm just getting around to posting about it. I figured I would help out and make the issue known. If you are i… (read more)

As the title says, this has been an issue for a while, and I'm just getting around to posting about it. I figured I would help out and make the issue known.

If you are in Gmail, using FireFox, and you click the paper clip icon to add an attachment to your email, while you are browsing through the window to select your attachment, if you press space-bar to preview the attachment (before you click add, while you're still browsing) and then you use the arrow keys to cycle through the list of items to preview whatever is next in the folder, FireFox will crash, without fail every-time.

It's frustrating because usually when I'm attaching some images to an email I like to preview them before I attach them to make sure they are the correct one, and when I use the arrow keys to cycle through the previews, FireFox crashes.

Just thought I'd make this known! :)

Asked by Biglane 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox suspends/hung while openning new tab - Quantum v58.02

Hi Firefox keeps on suspending when switching between different tabs (already opened or new tabs). When the FF is hang I can do nothing in the FF, but I can operate on th… (read more)

Hi Firefox keeps on suspending when switching between different tabs (already opened or new tabs). When the FF is hang I can do nothing in the FF, but I can operate on the Windows (8.1) without issues.

I have already tried: - Put new Firefox portable - the same issue - Close other tabs - Disable EMET for Firefox - Prevent accessibility services from accessing your browser set to True - Security.sandbox.content.level set to 2 - Disable add-ons plugins and start in safe mode

Nothing of above helps. I would appreciate If you could provide the solution. I attached Troubleshooting information.

Asked by essential 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Webpage disappears after a few seconds under certain browser width

Hi, I'm an eng trying to do cross-browser debugging. Firefox is giving me a weird bug. To start: - No plugins installed - No ad blockers installed - Cleared cache, cook… (read more)

Hi, I'm an eng trying to do cross-browser debugging. Firefox is giving me a weird bug. To start:

- No plugins installed - No ad blockers installed - Cleared cache, cookies, history, everything - version 58.0.2 (64-bit) on Mac OS 10.12.6

Having trouble repro'ing this bug but here's my best shot.

Navigate to https://www.joinhonor.com/care-network

Shrink the browser width to about 500px.

Scroll a bit, wait a bit. Maybe do something else for a few seconds.

Page goes blank except for header, footer and maybe a few other components.

Doesn't happen in Chrome or Safari.

I've been able to repro on a few pages but not consistently.

Any ideas? Thanks!

Asked by benjamin88 3 years ago

Last reply by jscher2000 3 years ago

  • Solved
  • Archived

BUG IN Firefox 60.0 - since the update, impossible to read my digital newspaper

when I click on the frontpage, nothing happens now since the update. Also the arrow is gone to read the next page and it is impossible to consult the older newspapers (a… (read more)

when I click on the frontpage, nothing happens now since the update. Also the arrow is gone to read the next page and it is impossible to consult the older newspapers (archive) - see examples.

By using Google Chrome everything is fine, no problems at all, I can read my newspaper as usual.

So the cause of this bug is Firefox!!!

Speedy Kepke

Asked by SpeedyKepke 3 years ago

Answered by cor-el 2 years ago

  • Archived

'Take a Screenshot' missing icon

Hi everybody, do you know why in Firefox stable 60.0 the 'Take a Screenshot' context menu icon is missing its icon? It look unbalanced and a little bit unprofessional. … (read more)

Hi everybody, do you know why in Firefox stable 60.0 the 'Take a Screenshot' context menu icon is missing its icon? It look unbalanced and a little bit unprofessional.

Asked by davinmind 3 years ago

Last reply by Shadow110 2 years ago

  • Archived

Websites become unresponsive but can still be scrolled through and the hand cursor appears all the time

In the past weeks, suddenly my Firefox started behaving really weird - a few times a day the currently opened tab becomes unresponsive (you can't click or hover anything)… (read more)

In the past weeks, suddenly my Firefox started behaving really weird - a few times a day the currently opened tab becomes unresponsive (you can't click or hover anything) but you can still scroll through them (at least a bit - after that point, it's just plain white). At these times, the cursor is the hand one, during the whole unresponsiveness episode, as if everything was clickable (though obviously clicking does nothing). You also can't close the tab during this tab - the only way is either to wait a good 30 seconds for it to unfreeze or to change to a different tab and close the unresponsive one. When you do change tabs, though, the newly opened tab sometimes disappears completely, with a radial loading circle appearing in the middle of the screen for a few seconds before it magically reappears (it does _not_ reload, though!). From what I've been able to observe, this tends to appear on content-heavy websites like Reddit, Facebook and YouTube most often.

What is happening? I haven't changed my browsing habits in the past weeks, nor have I installed any new add-ons. I've tried disabling the ones I have but it's still happening with them turned off. What else may I try?

Asked by Tigro 3 years ago

Last reply by Pj 2 years ago

  • Archived

Can't remove cookies using keyboard

In Firefox 60 when I go to delete individual cookies I can no longer use the "delete" key on the keyboard. This was always useful for quickly deleting any unwanted cooki… (read more)

In Firefox 60 when I go to delete individual cookies I can no longer use the "delete" key on the keyboard. This was always useful for quickly deleting any unwanted cookies, scroll using the arrow then delete. Now I have to ctrl+click, scroll and click remove. One mis-click and they all get unselected and you have to start again. How to re-enable the delete key?

Asked by nigelfo 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How can I use Firefox locally, preventing it from going online at all?

For my own reasons, I want to use Firefox to view files that are local to my machine (file:///<filepath>) without connecting to the internet; but "Work Offline" see… (read more)

For my own reasons, I want to use Firefox to view files that are local to my machine (file:///<filepath>) without connecting to the internet; but "Work Offline" seems to allow connections to go through.

I have searched for solutions on the web, but they either discuss blocking only certain resources or certain websites. That's not what I want; I want Firefox to stay completely offline when I'm working with my files.

Is there a way to do that?

Asked by jlturriff 2 years ago

Last reply by jlturriff 2 years ago

  • Archived

security gap, second email

I think I found an error using which I can pass through a user account. You have entered the options for entering a second email in your settings. Now you can enter the s… (read more)

I think I found an error using which I can pass through a user account. You have entered the options for entering a second email in your settings. Now you can enter the second e-mail without confirming the password. Then you can set it as the main e-mail. Then you can change the password with the help of the newly entered e-mail!

This way you can change your account in a few seconds :(

Regards andy

Asked by Andy 2 years ago

Last reply by Vlad Filippov 2 years ago

  • Archived

Firefox keeps crashing at the end of file download @ IPCError-browser | ShutDownKill

Hi. Firefox keeps crashing when I try to download a file, since update version 59.0.2. I'm using windows 10 64 bit. If I restart the PC It runs fine for a while, but if I… (read more)

Hi. Firefox keeps crashing when I try to download a file, since update version 59.0.2. I'm using windows 10 64 bit. If I restart the PC It runs fine for a while, but if I put the computer to sleep and use firefox after waking it up. Browsing is fine, but if I try to save an image or download a file it crashes. The file gets saved to the download location, but if I start firefox again. The download starts over, deleting the previously downloaded file.

Asked by detonative 3 years ago

Last reply by FredMcD 2 years ago

  • Archived

When Firefox syncs my bookmarks to my phone, it deletes bookmarks without a name. How can I stop this?

I have a sizeable number of bookmarks saved in desktop Firefox. They're all saved in the bookmark toolbar. To save space there, I keep many of them nameless so the bookma… (read more)

I have a sizeable number of bookmarks saved in desktop Firefox. They're all saved in the bookmark toolbar. To save space there, I keep many of them nameless so the bookmark is only identifiable by its favicon.

When I downloaded the Firefox app on my Galaxy S8 and set up Sync, it brought over the bookmarks with names onto my phone. However, not only did it not sync my nameless bookmarks, it just deleted them outright. I no longer had my favicons in my bookmark toolbar on my PC.

I found out how to restore my bookmarks, but is there a way to get the nameless bookmarks to sync over to my phone as well? Or at least stop Sync from deleting them? Is this a bug of Sync?

Thanks!

Asked by MirroredReality 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Screen capture -> Paste pastes the image twice.

We use an internal email server which is accessed via Firefox (MDaemon) and when pasting a screen capture (either via printscreen or GreenShot) in to an email, the image … (read more)

We use an internal email server which is accessed via Firefox (MDaemon) and when pasting a screen capture (either via printscreen or GreenShot) in to an email, the image pastes twice.

This is only the case within Firefox, not an issue when using Edge.

It is occurring company wide so I doubt that it is a profile issue. I have tried running Firefox with hardware acceleration disabled but it didn't have any effect. I have also tried starting Firefox in Safe Mode but again, no difference.

Example shown below; paint window which was captured using alt+printscreen

Does anyone have any suggestions as to what to try next?

Asked by Mivox 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox password import not importing all passwords

I am considering switching from chrome to firefox. While trying to import my passwords i wont get them all. Using the import feature inside Firefox I will get about 70% o… (read more)

I am considering switching from chrome to firefox. While trying to import my passwords i wont get them all.

Using the import feature inside Firefox I will get about 70% of my usernames and passwords from chrome.

Why it wont import the rest makes absolutely no sense at all.

Firefox gives no option to import from a CSV or anything else but that one button.

I get the impression the whole feature is not tested properly, If Firefox wants people to switch browser this just has to work flawlessly.

Asked by Fiskesuppe 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Is there a good way to report a safety or accessibility bug?

Hi, I am photosensitive, and encounter a lot of safety and accessibility problems online. I have configured Firefox to try to block as many strobes and other dangers as p… (read more)

Hi,

I am photosensitive, and encounter a lot of safety and accessibility problems online. I have configured Firefox to try to block as many strobes and other dangers as possible, but I am not an expert, I haven't found enough solutions, and USERS SHOULDN'T HAVE TO BE EXPERTS TO USE THE WEB WITHOUT MIGRAINES AND/OR SEIZURES.

I have posted a bug about one of these problems. It was "resolved invalid" because I should report an "accessibility bug," instead of reporting an accessibility bug.

https://bugzilla.mozilla.org/show_bug.cgi?id=1472345\

I know there'sa an underlying refusal to make it possible to use the web without injury, because:

https://bugzilla.mozilla.org/show_bug.cgi?id=227886 is still WONTFIX

If there were a safe browser, I'd use it, but there isn't.

Asked by MarjaE 2 years ago

Last reply by Shadow110 2 years ago