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Firefox crashes on start

Crash ID: bp-24db6158-a2e5-499c-a1cc-e1c112160913 When I try to start Firefox, it shows the Crash Reporter. If I use the -safe-mode switch, it briefly (0.5 second) shows … (read more)

Crash ID: bp-24db6158-a2e5-499c-a1cc-e1c112160913

When I try to start Firefox, it shows the Crash Reporter. If I use the -safe-mode switch, it briefly (0.5 second) shows the Safe Mode start panel and then shows the Crash Reporter.

I have completely removed Firefox, using Control Panel and reinstalled the latest version. I then completely removed it and went through a reboot and removal of all files, directories, and registry keys. Still the same issue.

HELP!!

Thanks...

Asked by SteveShelton 4 years ago

Answered by philipp 4 years ago

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Firefox crashes

I get this crash report when I try a start firefox. Firefox won't start. Firefox also won't start in safe mode and the crash reporter opens. Crash ID: bp-0d7bf3cc-38b0-4c… (read more)

I get this crash report when I try a start firefox. Firefox won't start. Firefox also won't start in safe mode and the crash reporter opens. Crash ID: bp-0d7bf3cc-38b0-4c6f-bc7b-5066b2160913 Firefox version is relatively updated but not the latest. Not sure how to find my current version. any suggestions or help Thanks

Asked by ronJr 4 years ago

Answered by philipp 4 years ago

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Firefox crashes upon starting.

Upon starting, a dialogue box appears that says, “Firefox closed unexpectedly while starting. . . .”, with the buttons “Start in Safe Mode” and “Refresh Firefox”. This bo… (read more)

Upon starting, a dialogue box appears that says, “Firefox closed unexpectedly while starting. . . .”, with the buttons “Start in Safe Mode” and “Refresh Firefox”. This box is almost immediately replaced by the Mozilla Crash Reporter. The same thing happens when attempting to start in Safe Mode. To my knowledge, I did not make any changes before this issue began occurring. I have uninstalled Firefox, rebooted my computer, deleted the Firefox installation folder, and reinstalled Firefox, to no effect. I cannot manually refresh Firefox because I cannot create a new user profile; attempting to do so results in the Crash Reporter appearing when I click “Finish”. Anny assistance you can offer would be appreciated.

  Crash ID: bp-1db72f3c-7ec5-453e-b05f-89d0e2160913

Asked by Mike.K. 4 years ago

Answered by Mike.K. 4 years ago

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Firefox crashes

Firefox crashing on startup - also in safemode. Tried resetting but crashes straight away. Tried a complete reinstall but still crashing. Crash ID: bp-86c64c66-b021-4d5c-… (read more)

Firefox crashing on startup - also in safemode. Tried resetting but crashes straight away. Tried a complete reinstall but still crashing.

Crash ID: bp-86c64c66-b021-4d5c-8f7c-d45432160914

Asked by Afieldhouse 4 years ago

Answered by philipp 4 years ago

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Firefox -safe-mode crashes on startup : 38.8.0 ESR

Hello, On windows XP + Seven + 2008 R2, firefox -safe-mode crashes on startup. The version is 38.8.0 ESR. Trying to cleanup to no avail. Crash message below : AdapterDe… (read more)

Hello,

On windows XP + Seven + 2008 R2, firefox -safe-mode crashes on startup. The version is 38.8.0 ESR. Trying to cleanup to no avail.


Crash message below :


AdapterDeviceID: 0x0000 AdapterSubsysID: 00000000 AdapterVendorID: 0x0000 AvailablePageFile: 7732215808 AvailablePhysicalMemory: 6428602368 AvailableVirtualMemory: 4009979904 BIOS_Manufacturer: SeaBIOS BlockedDllList: BreakpadReserveAddress: 40894464 BreakpadReserveSize: 67108864 BuildID: 20160420141331 CrashTime: 1473747859 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1473747855 Notes: AdapterVendorID: 0x0000, AdapterDeviceID: 0x0000, AdapterSubsysID: 00000000, AdapterDriverVersion: D3D11-WARP? D3D11-WARP+ D3D11 Layers? D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr StartupTime: 1473747855 SystemMemoryUsePercentage: 25 Throttleable: 1 TotalPageFile: 9931571200 TotalPhysicalMemory: 8589393920 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 38.8.0 Winsock_LSP: TCP/IP MSAFD [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

TCP/IP MSAFD [UDP/IP] : 2 : 2 :  
TCP/IP MSAFD [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
TCP/IP MSAFD [TCP/IPv6] : 2 : 1 :  
TCP/IP MSAFD [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
TCP/IP MSAFD [RAW/IPv6] : 2 : 3 :  
Fournisseur de services RSVP TCPv6 : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
Fournisseur de services RSVP TCP : 2 : 1 :  
Fournisseur de services RSVP UDPv6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
Fournisseur de services RSVP UDP : 2 : 2 : 

Ce rapport contient également des informations techniques sur l'état de l'application lors du plantage.

Asked by nicolasecarnot 4 years ago

Answered by nicolasecarnot 4 years ago

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Firefox crashes

I have to use version 38.5.1 and today it started crashing on startup. I'm not sure what changed in the system because I do not see a log in programs of any updates. Any … (read more)

I have to use version 38.5.1 and today it started crashing on startup. I'm not sure what changed in the system because I do not see a log in programs of any updates. Any ideas on what to check?

Crash ID: bp-1e6bc6d0-5ec8-47a8-8fa4-d434d2160913

AdapterDeviceID: 0x0a16 AdapterDriverVersion: 10.18.14.4332 AdapterSubsysID: 198f103c AdapterVendorID: 0x8086 AvailablePageFile: 9387921408 AvailablePhysicalMemory: 2436530176 AvailableVirtualMemory: 3977687040 BIOS_Manufacturer: Hewlett-Packard BlockedDllList: BreakpadReserveAddress: 50855936 BreakpadReserveSize: 67108864 BuildID: 20151218095812 CrashTime: 1473803114 EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1473800461 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0a16, AdapterSubsysID: 198f103c, AdapterDriverVersion: 10.18.14.4332

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SecondsSinceLastCrash: 173 StartupTime: 1473803113 SystemMemoryUsePercentage: 71 Throttleable: 1 TotalPageFile: 16962179072 TotalPhysicalMemory: 8482041856 TotalVirtualMemory: 4294836224 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 38.5.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD RfComm [Bluetooth] : 2 : 1 : 

This report also contains technical information about the state of the application when it crashed.

Asked by snhender 4 years ago

Answered by philipp 4 years ago

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Firefox crashes

Crash ID: bp-f8ea7ab2-6161-446b-b1fe-c62182160913 started compuCrash ID: bp-f8ea7ab2-6161-446b-b1fe-c62182160913 started computer this morning. tried to log on to firefox… (read more)

Crash ID: bp-f8ea7ab2-6161-446b-b1fe-c62182160913 started compuCrash ID: bp-f8ea7ab2-6161-446b-b1fe-c62182160913 started computer this morning. tried to log on to firefox. got an immediate mozilla crash reporter box. did a reboot, no change. did a scan, no unfixable problems. tried a restore, but on this old xp i've never had any success with their control points and no recent manual restore points. Uninstalled and reinstalled firefox, no help. Safe mode doesn’t work. i founf this site searching the web. it's appearance is sort of ms-dos. some buttons don't work and when they do i don't get the things i'm supposed to. as a result i don't have any troubleshooting info, browser settings or even firefox version, although i assume i downloaded the latest when i reinstalled. sorry if i seem helpless, but i just might be. Need help. And after I get this running again how to I recover my old bookmarks and settings?

Asked by bjakejake99 4 years ago

Answered by philipp 4 years ago

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Firefox crashes

I cannot open Firefox at all. Each time I click on the Firefox logo, the Mozilla Crash Reporter window pops up. If I press "Restart Firefox", the Firefox window does not … (read more)

I cannot open Firefox at all. Each time I click on the Firefox logo, the Mozilla Crash Reporter window pops up. If I press "Restart Firefox", the Firefox window does not pop up but the same Mozilla Crash Report window pops up again.

bp-2cfc890e-670a-4b7e-af3f-47faf2160913

Asked by deeee 4 years ago

Answered by deeee 4 years ago

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Firefox crashes

Hello my friends. I'm trying to help my aunt with her pc... she needs to run Firefox 41.0 because of some official brazilian justice system that she needs to access and t… (read more)

Hello my friends. I'm trying to help my aunt with her pc... she needs to run Firefox 41.0 because of some official brazilian justice system that she needs to access and they only support this version for now. Recently she had some problem with her pc and Firefox started to crash at startup.... I already tried everything described in the support section and the crash keeps happening. I'm ready to format the whole thing but I think it's valid to try your help first. The lateste crash ID is: bp-948290bc-5cd8-4d09-b06c-0a2b72160913

p.s.: she is using Windows 10

Thanks in advance!

Asked by fferraz 4 years ago

Answered by fferraz 4 years ago

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Firefox Crashes on start

If i start Firefox it immediately crashes. For the fraction of a second a window opens where i can select to open Firefox in secure modus or to clean it. But before i'm a… (read more)

If i start Firefox it immediately crashes. For the fraction of a second a window opens where i can select to open Firefox in secure modus or to clean it. But before i'm able to select any it dissapears and the Crashmanager appears.

Crash-ID: bp-a03a7042-8605-4be4-8784-ae8222160913

Asked by Nossi78 4 years ago

Answered by philipp 4 years ago

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Firefox crashes

Hello, I just can't open Firefox. Every time I try, it won't, and displays an error. I try opening it on Safe Mode, but nothing happens. I have already deleted everything… (read more)

Hello,

I just can't open Firefox. Every time I try, it won't, and displays an error. I try opening it on Safe Mode, but nothing happens. I have already deleted everything about Mozilla on my computer for a clean start, but nothing. Still won't open.

This is the last crash report: Crash ID: bp-649cd4db-6875-4529-be9a-3b38e2160913

Please help!

Asked by apeniche 4 years ago

Answered by philipp 4 years ago

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Firefox crashes

Firefox crashes on startup, was working fine yesterday. Tried starting in safe mode, still crashes. Tried rebooting, uninstall & clean install - no joy. Went to a 2n… (read more)

Firefox crashes on startup, was working fine yesterday. Tried starting in safe mode, still crashes. Tried rebooting, uninstall & clean install - no joy.

Went to a 2nd PC I have & it started just fine. Tried to copy the profile from the 1st PC to the 2nd and then it crashed as well. Removed the profile & went back to the original one on this PC, still crashes. Uninstalled on the 2nd PC, deleted everything I could find, reinstalled & it still crashes.

Have run Mal-ware & Norton scans, all come back clean.

bp-b1697f6b-ac21-41fa-b4be-a59ec2160913

Also, is there any tool available that will let me extract my bookmarks to HTML so I can switch on a temp basis to another browser ? I need to get functional while waiting to fix Firefox.

Thanks !

Asked by MikeD2 4 years ago

Answered by philipp 4 years ago

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Firefox crashes

non parte più!! :-( ho controllato i virus, ho disinstallato, ho usato ccleaner, ho installato di nuovo... non vuole partire, mi dice sempre che "ha riscontrato un proble… (read more)

non parte più!! :-( ho controllato i virus, ho disinstallato, ho usato ccleaner, ho installato di nuovo... non vuole partire, mi dice sempre che "ha riscontrato un problema inatteso e si è chiuso". Identificativo crash: bp-f693e752-b357-4529-bd6d-533082160913

AdapterDeviceID: 0x0221 AdapterDriverVersion: 6.14.13.783 AdapterSubsysID: 00000000 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:43.0.1 AvailablePageFile: 1432109056 AvailablePhysicalMemory: 423014400 AvailableVirtualMemory: 1920569344 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 68485120 BreakpadReserveSize: 67108864 BuildID: 20151216175450 CrashTime: 1473793127 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 GraphicsCriticalError: |[0][GFX1-]: D3D11 layers disabled due to a prior crash. InstallTime: 1473768263 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x0221, AdapterSubsysID: 00000000, AdapterDriverVersion: 6.14.13.783

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 341 StartupTime: 1473793126 SystemMemoryUsePercentage: 60 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20151216175450","version":"43.0.1","vendor":"Mozilla","platformVersion":"43.0.1","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":1023,"virtualMaxMB":2048,"isWow64":false,"cpu":{"count":2,"cores":1,"vendor":"GenuineIntel","family":15,"model":4,"stepping":3,"l2cacheKB":2048,"l3cacheKB":null,"speedMHz":2992,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3"]},"os":{"name":"Windows_NT","version":"5.1","servicePackMajor":3,"servicePackMinor":0,"installYear":2013,"locale":"it-IT"},"hdd":{"profile":{"model":"Maxtor 6V160E0","revision":"VA111630"},"binary":{"model":"Maxtor 6V160E0","revision":"VA111630"},"system":{"model":"Maxtor 6V160E0","revision":"VA111630"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":false,"adapters":[{"description":"NVIDIA GeForce 6200 ","vendorID":"0x10de","deviceID":"0x0221","subsysID":"00000000","RAM":null,"driver":"nv4_disp","driverVersion":"6.14.13.783","driverDate":"1-31-2013","GPUActive":true}],"monitors":[{"screenWidth":1360,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11":{"status":"blocked"},"d2d":{"status":"unavailable","version":"1.0"}}}},"settings":{"addonCompatibilityCheckEnabled":true,"blocklistEnabled":true,"isDefaultBrowser":true,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"it","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{}},"profile":{}} Theme: classic/1.0 Throttleable: 1 TotalPageFile: 2580873216 TotalPhysicalMemory: 1072410624 TotalVirtualMemory: 2147352576 URL: Vendor: Mozilla Version: 43.0.1 useragent_locale: it

Questa segnalazione contiene anche informazioni relative allo stato dell’applicazione al momento del blocco.

Asked by frachiar 4 years ago

Answered by philipp 4 years ago

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Firefox crashes

Firefox crashes immediately when starting, even in safe mode Uninstalled/reinstalled Firefox All crash reports submitted 9-13-16: bp-ef48c982-1bdb-438e-ad6a-1800f2160913 … (read more)

Firefox crashes immediately when starting, even in safe mode Uninstalled/reinstalled Firefox

All crash reports submitted 9-13-16: bp-ef48c982-1bdb-438e-ad6a-1800f2160913 bp-77081729-3213-4a9b-8347-1c90d2160913 bp-b6250d3b-3c57-4608-ae1b-fadd32160913 bp-74595988-a668-466d-8091-a02002160913 bp-d281f172-263d-49bf-8aea-87a082160913 bp-2f51de8d-7d8b-4110-a6db-f71972160913 bp-cef67cef-497b-4695-9a8d-76fb92160913 bp-bf0a3604-c141-40f4-9c13-22ba02160913 bp-67798323-1ca5-43d6-9d8e-42bd12160913 bp-906891b0-bfcd-4a3c-9899-465f02160913 bp-0bb97a14-7721-42da-9af7-752722160913

Asked by dgyrvc 4 years ago

Answered by philipp 4 years ago

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firefox ver 43 will not open, it worked on 9/12 but failed on 9/13

i was running ver 43 until this morning when it crapped out on not one but three systems, I have done full troubleshooting and ended up having to go back to ver 34 to get… (read more)

i was running ver 43 until this morning when it crapped out on not one but three systems, I have done full troubleshooting and ended up having to go back to ver 34 to get it to work, i cut my notes down because when I clicked on that fucking green button it deleted 5 pages of troubleshooting. if anyone can help, i will provide full troubleshooting steps via e-mail, at this time i do not trust mozilla at all

Asked by kieth-r 4 years ago

Answered by philipp 4 years ago