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Firefox crashes on start

Crash ID: bp-24db6158-a2e5-499c-a1cc-e1c112160913 When I try to start Firefox, it shows the Crash Reporter. If I use the -safe-mode switch, it briefly (0.5 second) shows … (read more)

Crash ID: bp-24db6158-a2e5-499c-a1cc-e1c112160913

When I try to start Firefox, it shows the Crash Reporter. If I use the -safe-mode switch, it briefly (0.5 second) shows the Safe Mode start panel and then shows the Crash Reporter.

I have completely removed Firefox, using Control Panel and reinstalled the latest version. I then completely removed it and went through a reboot and removal of all files, directories, and registry keys. Still the same issue.

HELP!!

Thanks...

Asked by SteveShelton 4 years ago

Answered by philipp 4 years ago

  • Archived

Firefox crashes

Firefox won't even open. I am seeing the Mozilla Crash Reporter only. Even when i restart it doesn't open. I have even uninstalled and reinstalled and it still gives me t… (read more)

Firefox won't even open. I am seeing the Mozilla Crash Reporter only. Even when i restart it doesn't open. I have even uninstalled and reinstalled and it still gives me the same error.


Crash ID: bp-3b0571f5-8a06-4547-823d-219032160914

Asked by aalexand 4 years ago

Last reply by philipp 4 years ago

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Firefox crashes

I get this crash report when I try a start firefox. Firefox won't start. Firefox also won't start in safe mode and the crash reporter opens. Crash ID: bp-0d7bf3cc-38b0-4c… (read more)

I get this crash report when I try a start firefox. Firefox won't start. Firefox also won't start in safe mode and the crash reporter opens. Crash ID: bp-0d7bf3cc-38b0-4c6f-bc7b-5066b2160913 Firefox version is relatively updated but not the latest. Not sure how to find my current version. any suggestions or help Thanks

Asked by ronJr 4 years ago

Answered by philipp 4 years ago

  • Archived

FIREFOX DRASHES, WOMT OPEN IN SAFE MODE

fIREFOX KEEPS CRASHING OUT OF NOWHERE,, WORKED FINE THEN THIS MORNING I CANT GET IT TO OPEN. cRASHES, AND WONT OPEN IN SAFE MODE, WONT KET ME CREATE NEW PROFILES. NOTHING… (read more)

fIREFOX KEEPS CRASHING OUT OF NOWHERE,, WORKED FINE THEN THIS MORNING I CANT GET IT TO OPEN.

cRASHES, AND WONT OPEN IN SAFE MODE, WONT KET ME CREATE NEW PROFILES.

NOTHING IS WORKING.

Asked by johnpaul16 4 years ago

Last reply by cpse 4 years ago

  • Archived

Firefox crashes

461175a1-d410-401b-8ee7-0154d69ea44a 14-09-2016 08:23 4db84642-13a8-401b-8e4c-f495a0c36064 14-09-2016 06:14 902edb10-d316-433d-bd63-37ab2558c820 14-09-2016 06:14 4f1b2870… (read more)

461175a1-d410-401b-8ee7-0154d69ea44a 14-09-2016 08:23 4db84642-13a8-401b-8e4c-f495a0c36064 14-09-2016 06:14 902edb10-d316-433d-bd63-37ab2558c820 14-09-2016 06:14 4f1b2870-1003-4b0f-8930-dcab0cd7d40b 14-09-2016 06:14 eacc6ef1-e778-40e5-8b68-d93bede9c633 14-09-2016 06:13 45fde13a-2dbe-4ee8-9383-33a376f2bcb5 14-09-2016 06:13 54053c1a-24d5-4e71-a27f-3954e0eba100 14-09-2016 06:13 0166a3ca-91bf-4989-9afd-c1cdccb192dc 13-09-2016 21:27 b1f89562-aa23-4f3b-8278-21778685e561 13-09-2016 21:26 9ba35bec-7a32-4467-a811-a0ee724e7922 13-09-2016 18:20 5b11e03e-05f5-4efc-bf86-3149f94764f2 08-09-2016 09:47 4dd4092a-70c4-4abe-8ca2-f331f781c5a3 07-09-2016 16:29 db359322-cb27-429f-ac1c-2a07fa1e352a 07-09-2016 16:28 a6a9346b-a31d-4dfe-baf6-60e917d59fcd 06-09-2016 15:34 390db1d2-bf66-41d6-9a2e-44d13ea4ad67 06-09-2016 15:34 9efc77cd-a3ee-4295-9be5-2f025a4aa760 06-09-2016 15:33 4cb9fd85-fe07-4b23-bb94-14f70a9e0b48 06-09-2016 15:33 c4824a19-0322-4427-bd2b-5b88dae86a49 06-09-2016 15:24 29e9a3d4-2fe3-4f3a-a392-f4244b0833c0 06-09-2016 12:58 2c8cccad-c653-48fd-bed2-149af2f3fa51 03-09-2016 13:56 84ac8c34-ba93-4edd-acd7-644a92c9c372 03-09-2016 13:53 2eee9da5-9ca7-419c-b5b2-1fcee9c5438c 02-09-2016 22:00 d9b76ea8-84fc-43a2-af1f-c78b815befe4 02-09-2016 22:00 4f4adec9-e6c0-47c4-b781-0da7e1468398 02-09-2016 21:13 1faef8e9-2f5c-4a40-9c32-02d497839157 01-09-2016 21:52 ff76a500-5233-42bf-aced-ab2fc5e4dd2f 01-09-2016 21:52 7d27a680-4496-4cc5-a711-99a608a3f492 01-09-2016 14:33 a8329434-fcbd-459e-8949-729f26064076 01-09-2016 14:33 ba5231f4-b41b-41d7-a0a3-8efd61166cdf 01-09-2016 11:48 003f4ada-141e-4443-94d8-26fbbbcfa82a 30-08-2016 18:06 4e4d0996-15f6-42cc-b45e-0b4093a0eb9b 30-08-2016 18:06 f33dce43-c3b2-4b25-bc61-d5d4672ea798 22-08-2016 21:23 0d201dbb-9b84-4261-9053-789b49ea622a 22-08-2016 12:08 460ee5d8-f54b-4784-8e3a-3042b2fb4d00 20-08-2016 17:10 cebc9371-54ad-4217-9aaa-e05d4c6d0add 20-08-2016 12:58 1bb5c278-ec3a-4acc-9202-a916648f0e95 20-08-2016 12:58 19d84df9-80e7-4e9b-898b-6151064a41a9 19-08-2016 15:21 25711303-d75e-454a-be97-97ff5402f722 18-08-2016 15:58

Asked by Itops 4 years ago

Last reply by philipp 4 years ago

  • Archived

Firefox crashes even from safe mode

firefox crash even from safe mode. so can not use firefox any more. crash id: bp-b4b77eef-0451-4501-b540-946572160913 AdapterDeviceID: 0x0000 AdapterSubsysID: 00000000 Ad… (read more)

firefox crash even from safe mode. so can not use firefox any more.

crash id: bp-b4b77eef-0451-4501-b540-946572160913

AdapterDeviceID: 0x0000 AdapterSubsysID: 00000000 AdapterVendorID: 0x0000 AvailablePageFile: 2308755456 AvailablePhysicalMemory: 415952896 AvailableVirtualMemory: 1906245632 BIOS_Manufacturer: Phoenix Technologies, LTD BlockedDllList: BreakpadReserveAddress: 72089600 BreakpadReserveSize: 67108864 BuildID: 20151216175450 CrashTime: 1473781471 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1456530497 Notes: AdapterVendorID: 0x0000, AdapterDeviceID: 0x0000, AdapterSubsysID: 00000000, AdapterDriverVersion:

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 103 StartupTime: 1473781469 SystemMemoryUsePercentage: 60 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20151216175450","version":"43.0.1","vendor":"Mozilla","platformVersion":"43.0.1","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":1014,"virtualMaxMB":2048,"isWow64":false,"cpu":{"count":2,"cores":1,"vendor":"GenuineIntel","family":15,"model":6,"stepping":4,"l2cacheKB":2048,"l3cacheKB":null,"speedMHz":3000,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3"]},"os":{"name":"Windows_NT","version":"5.1","servicePackMajor":3,"servicePackMinor":0,"installYear":2010,"locale":"en-US"},"hdd":{"profile":{"model":"ST3808110AS","revision":"3.AAE"},"binary":{"model":"ST3808110AS","revision":"3.AAE"},"system":{"model":"ST3808110AS","revision":"3.AAE"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":false,"adapters":[{"description":null,"vendorID":"0x0000","deviceID":"0x0000","subsysID":"00000000","RAM":null,"driver":"RDPDD","driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1024,"screenHeight":768,"refreshRate":42,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11":{"status":"blocked"},"d2d":{"status":"unavailable","version":"1.0"}}}},"settings":{"addonCompatibilityCheckEnabled":true,"blocklistEnabled":true,"isDefaultBrowser":false,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":317440,"browser.newtabpage.enhanced":true,"browser.shell.checkDefaultBrowser":false,"browser.startup.homepage":"<user-set>"}},"profile":{}} Theme: classic/1.0 Throttleable: 1 TotalPageFile: 3106967552 TotalPhysicalMemory: 1063694336 TotalVirtualMemory: 2147352576 URL: Vendor: Mozilla Version: 43.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll 
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2EFADF67-38B1-4055-85C4-10BD199B9365}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2EFADF67-38B1-4055-85C4-10BD199B9365}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{E0EF08AE-9BD4-4B9C-93BF-6F91169877DD}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{E0EF08AE-9BD4-4B9C-93BF-6F91169877DD}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{A2732D05-6A2F-43C2-8E29-7E69479DEEFB}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{A2732D05-6A2F-43C2-8E29-7E69479DEEFB}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by oliverwu 4 years ago

Last reply by boardtc 4 years ago

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  • Archived

Firefox crashes upon starting.

Upon starting, a dialogue box appears that says, “Firefox closed unexpectedly while starting. . . .”, with the buttons “Start in Safe Mode” and “Refresh Firefox”. This bo… (read more)

Upon starting, a dialogue box appears that says, “Firefox closed unexpectedly while starting. . . .”, with the buttons “Start in Safe Mode” and “Refresh Firefox”. This box is almost immediately replaced by the Mozilla Crash Reporter. The same thing happens when attempting to start in Safe Mode. To my knowledge, I did not make any changes before this issue began occurring. I have uninstalled Firefox, rebooted my computer, deleted the Firefox installation folder, and reinstalled Firefox, to no effect. I cannot manually refresh Firefox because I cannot create a new user profile; attempting to do so results in the Crash Reporter appearing when I click “Finish”. Anny assistance you can offer would be appreciated.

  Crash ID: bp-1db72f3c-7ec5-453e-b05f-89d0e2160913

Asked by Mike.K. 4 years ago

Answered by Mike.K. 4 years ago

  • Solved
  • Archived

Firefox crashes

Firefox crashing on startup - also in safemode. Tried resetting but crashes straight away. Tried a complete reinstall but still crashing. Crash ID: bp-86c64c66-b021-4d5c-… (read more)

Firefox crashing on startup - also in safemode. Tried resetting but crashes straight away. Tried a complete reinstall but still crashing.

Crash ID: bp-86c64c66-b021-4d5c-8f7c-d45432160914

Asked by Afieldhouse 4 years ago

Answered by philipp 4 years ago

  • Solved
  • Archived

Firefox -safe-mode crashes on startup : 38.8.0 ESR

Hello, On windows XP + Seven + 2008 R2, firefox -safe-mode crashes on startup. The version is 38.8.0 ESR. Trying to cleanup to no avail. Crash message below : AdapterDe… (read more)

Hello,

On windows XP + Seven + 2008 R2, firefox -safe-mode crashes on startup. The version is 38.8.0 ESR. Trying to cleanup to no avail.


Crash message below :


AdapterDeviceID: 0x0000 AdapterSubsysID: 00000000 AdapterVendorID: 0x0000 AvailablePageFile: 7732215808 AvailablePhysicalMemory: 6428602368 AvailableVirtualMemory: 4009979904 BIOS_Manufacturer: SeaBIOS BlockedDllList: BreakpadReserveAddress: 40894464 BreakpadReserveSize: 67108864 BuildID: 20160420141331 CrashTime: 1473747859 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1473747855 Notes: AdapterVendorID: 0x0000, AdapterDeviceID: 0x0000, AdapterSubsysID: 00000000, AdapterDriverVersion: D3D11-WARP? D3D11-WARP+ D3D11 Layers? D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr StartupTime: 1473747855 SystemMemoryUsePercentage: 25 Throttleable: 1 TotalPageFile: 9931571200 TotalPhysicalMemory: 8589393920 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 38.8.0 Winsock_LSP: TCP/IP MSAFD [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

TCP/IP MSAFD [UDP/IP] : 2 : 2 :  
TCP/IP MSAFD [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
TCP/IP MSAFD [TCP/IPv6] : 2 : 1 :  
TCP/IP MSAFD [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
TCP/IP MSAFD [RAW/IPv6] : 2 : 3 :  
Fournisseur de services RSVP TCPv6 : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
Fournisseur de services RSVP TCP : 2 : 1 :  
Fournisseur de services RSVP UDPv6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
Fournisseur de services RSVP UDP : 2 : 2 : 

Ce rapport contient également des informations techniques sur l'état de l'application lors du plantage.

Asked by nicolasecarnot 4 years ago

Answered by nicolasecarnot 4 years ago

  • Archived

Firefox crashes

bp-397a0164-5952-492a-bac1-bcca92160914 I reinstalled several times but no good happened. Note: Please don't suggest me to update the firefox, as firefox 40.0 is needed f… (read more)

bp-397a0164-5952-492a-bac1-bcca92160914

I reinstalled several times but no good happened. Note: Please don't suggest me to update the firefox, as firefox 40.0 is needed for my project.

Thanks Utpal

Asked by utpal74 4 years ago

Last reply by the-edmeister 4 years ago

  • Solved
  • Archived

Firefox crashes

I have to use version 38.5.1 and today it started crashing on startup. I'm not sure what changed in the system because I do not see a log in programs of any updates. Any … (read more)

I have to use version 38.5.1 and today it started crashing on startup. I'm not sure what changed in the system because I do not see a log in programs of any updates. Any ideas on what to check?

Crash ID: bp-1e6bc6d0-5ec8-47a8-8fa4-d434d2160913

AdapterDeviceID: 0x0a16 AdapterDriverVersion: 10.18.14.4332 AdapterSubsysID: 198f103c AdapterVendorID: 0x8086 AvailablePageFile: 9387921408 AvailablePhysicalMemory: 2436530176 AvailableVirtualMemory: 3977687040 BIOS_Manufacturer: Hewlett-Packard BlockedDllList: BreakpadReserveAddress: 50855936 BreakpadReserveSize: 67108864 BuildID: 20151218095812 CrashTime: 1473803114 EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1473800461 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0a16, AdapterSubsysID: 198f103c, AdapterDriverVersion: 10.18.14.4332

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SecondsSinceLastCrash: 173 StartupTime: 1473803113 SystemMemoryUsePercentage: 71 Throttleable: 1 TotalPageFile: 16962179072 TotalPhysicalMemory: 8482041856 TotalVirtualMemory: 4294836224 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 38.5.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD RfComm [Bluetooth] : 2 : 1 : 

This report also contains technical information about the state of the application when it crashed.

Asked by snhender 4 years ago

Answered by philipp 4 years ago

  • Archived

Firefox crashes

I have Firefox loaded on a bunch of machine at my place of work I tweaked the install to "lock down" some features in firefox Everything has been working fine for months … (read more)

I have Firefox loaded on a bunch of machine at my place of work I tweaked the install to "lock down" some features in firefox Everything has been working fine for months then all of a sudden today at around 3pm est Firefox wouldn't open. Not in safe mode either Our fix was to download the newest standalone version and install it again. I would like some help in understanding what when wrong so I can prevent it from happening again! Thank you in advance for help!

Crash ID: bp-c1d82c70-c1d5-4267-8b2b-b60ca2160913

Asked by nriddick 4 years ago

Last reply by FredMcD 4 years ago

  • Solved
  • Archived

Firefox crashes

Crash ID: bp-f8ea7ab2-6161-446b-b1fe-c62182160913 started compuCrash ID: bp-f8ea7ab2-6161-446b-b1fe-c62182160913 started computer this morning. tried to log on to firefox… (read more)

Crash ID: bp-f8ea7ab2-6161-446b-b1fe-c62182160913 started compuCrash ID: bp-f8ea7ab2-6161-446b-b1fe-c62182160913 started computer this morning. tried to log on to firefox. got an immediate mozilla crash reporter box. did a reboot, no change. did a scan, no unfixable problems. tried a restore, but on this old xp i've never had any success with their control points and no recent manual restore points. Uninstalled and reinstalled firefox, no help. Safe mode doesn’t work. i founf this site searching the web. it's appearance is sort of ms-dos. some buttons don't work and when they do i don't get the things i'm supposed to. as a result i don't have any troubleshooting info, browser settings or even firefox version, although i assume i downloaded the latest when i reinstalled. sorry if i seem helpless, but i just might be. Need help. And after I get this running again how to I recover my old bookmarks and settings?

Asked by bjakejake99 4 years ago

Answered by philipp 4 years ago

  • Solved
  • Archived

Firefox crashes

I cannot open Firefox at all. Each time I click on the Firefox logo, the Mozilla Crash Reporter window pops up. If I press "Restart Firefox", the Firefox window does not … (read more)

I cannot open Firefox at all. Each time I click on the Firefox logo, the Mozilla Crash Reporter window pops up. If I press "Restart Firefox", the Firefox window does not pop up but the same Mozilla Crash Report window pops up again.

bp-2cfc890e-670a-4b7e-af3f-47faf2160913

Asked by deeee 4 years ago

Answered by deeee 4 years ago