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Lost all bookmarks after Firefox/Windows update!

Hello Community Do hope someone can help? Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call… (read more)

Hello Community

Do hope someone can help?

Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call Mozilla Firefox Technical Support. I've been unable to find a number.

I had a Windows update around the same time as a Firefox update, May/June, only realised all saved bookmarks prior to June 2020 have disappeared. This has never happened before.

Urgently need to find out if there's a method of retrievel or have it confirmed that all of these very important bookmarks are permanently lost.

Thank you in advance

Asked by Col 1 year ago

Answered by Col 1 year ago

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Favicons not updating in bookmarks

I have noticed that the favicons on a website are not being created when I bookmark a new site or when I use a previous bookmark, they are not updating. They are showing … (read more)

I have noticed that the favicons on a website are not being created when I bookmark a new site or when I use a previous bookmark, they are not updating.

They are showing as a world globe when first created.

They used to always work so I can only assume that one of the Firefox updates has stopped this working so can someone provide any information to help get this fixed?

Thanks.

Asked by Hawkeye 1 year ago

Answered by cor-el 1 year ago

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I can't delete bookmarks

Hello. I had to reinstall Windows 10. I moved the entire folder Roaming\Mozilla on the same place after new instalation Firefox. I can add bookmark, but can't delete any… (read more)

Hello. I had to reinstall Windows 10. I moved the entire folder Roaming\Mozilla on the same place after new instalation Firefox. I can add bookmark, but can't delete any bookmarks. When delete folder mozilla in clear browser work fine. I don't want to lose my saved browser data and passwords. Can I fix it somehow?

Thanks

Asked by CeBeS486 1 year ago

Answered by FredMcD 1 year ago

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bookmark star missing

I know how to bookmark a page- what I want to know is how to restore the bookmark star in the address bar (I accidentally removed it). I KNOW that you can bookmark a page… (read more)

I know how to bookmark a page- what I want to know is how to restore the bookmark star in the address bar (I accidentally removed it). I KNOW that you can bookmark a page by clicking the 3 dots at the end of the address bar and using the drop down menu, etc, or key commands.

BUT- I want to RESTORE the star that easily and quickly allowed you to bookmark a page. All other answers to this same question seem to only tell people alternate ways to bookmark a page. I don't need that. I need to know how to restore bookmark star to address bar. Thanks! my firefox ver is 84.0.1 64bit

Asked by aaronhicklinpause 1 year ago

Last reply by AliceWyman 9 months ago

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Difficulty restoring corrupt .sqlite files.

I installed the IDM addon and it caused my browser to revert back to an earlier version, thus corrupting my places and favicons files and causing me to lose five years wo… (read more)

I installed the IDM addon and it caused my browser to revert back to an earlier version, thus corrupting my places and favicons files and causing me to lose five years worth of history. I have sqlite3 and I have tried seeking help from many different places, but I'm a neophyte when it comes to command line stuff and a lot of the information I have come across is either impertinent to those specific files, outdated, or has dead links. At this point, I'm willing to give the files to someone more tech savvy than I am so that they can fix them for me if I have to.

Please help me, either through instructions, or through direct repairs. If it's not possible, I can sync with my other devices and import six months worth of largely similar browsing history, but I'd rather it not come to that.

Asked by Ytrondomi 7 months ago

Answered by Ytrondomi 7 months ago

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How to get the icons in bookmarks to be filled again and not only outlined

With the annoying new Update from FF89 is besides everything almost 1 color (what can be fixed by changing the protons to false) The bookmarks are only outlined Very ann… (read more)

With the annoying new Update from FF89 is besides everything almost 1 color (what can be fixed by changing the protons to false) The bookmarks are only outlined Very annoying and harder to see!!! how can i change it to filled again?.. can not find it in about:config

Asked by Firefoxuser 6 months ago

Answered by jscher2000 6 months ago

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my columbia.edu email account

For many years I have opened my email account at Columbia.edu from the book mark containing its internet address; for the last couple of days, I always get the same answe… (read more)

For many years I have opened my email account at Columbia.edu from the book mark containing its internet address; for the last couple of days, I always get the same answer:

"Bad Request Your browser sent a request that this server could not understand."

also, the tab of the page says: "400 Bad Request"

The account works well with other browsers.

Can you help me to fix it?. thanks so much, Juan

Asked by Juan Oliver 2 months ago

Answered by jonzn4SUSE 2 months ago

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Arrange bookmarks manually

My bookmarks will not arrange manually even though I have followed the below instructions from the help guide to the letter. Everytime I drag and drop it somewhere in th… (read more)

My bookmarks will not arrange manually even though I have followed the below instructions from the help guide to the letter. Everytime I drag and drop it somewhere in the folder, 10 seconds later, it moves itself back.

Rearranging manually

   Click the Library button 57 library icon on your toolbar. (If you don't see it there, click the menu button fx57menu then click Library.) Click Bookmarks and then click the Show All Bookmarks bar at the bottom.
   Click the folder that contains the bookmark you want to move to expand it.
   Click on the bookmark you want to move and then drag it to the position where you want to move it.

Asked by jayjoyce2 1 year ago

Answered by jayjoyce2 1 year ago

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Bookmarks drop-down missing

WTF. I'm having an issue with your software and trying to get to your support bulletin board and all it does is take me round and round through the same set of menus gi… (read more)

WTF. I'm having an issue with your software and trying to get to your support bulletin board and all it does is take me round and round through the same set of menus giving me a bunch of pre-written articles. Stop with this shit. I want to ask a question, not read your stupid articles that don't apply. This is your lazy attempt to avoid having to answer people. You mask it under the idea that these "articles" will discuss common issue and how to fix them, but all it really does is distract people to the point that they give up.


I am having a problem with my bookmarks. I am using Firefox 74. If I bookmark a page it used to add it to my Bookmarks drop down. Sometime ago it stopped working. Now it only shows Bookmarks under "Recent Bookmarks" and they drop off the menu after I think 10 bookmarks.

I can still find them when I show "all bookmarks" under the "show all bookmarks" option in the Bookmark drop down menu, but otherwise if I don't immediately drag them from "Recent bookmarks" to an existing Bookmark folder, then they drop off the menu entirely and can only be found when showing all bookmarks.

Is this a holdover from when you guys eliminated showing the file drop down menus by default?

Why isn't this working properly. When I bookmark a page it used to bring up a dialogue box asking me where I'd like to bookmark it. Bring this back.

title edited to represent issue. See Mozilla Support rules and guidelines

Asked by Mathius 1 year ago

Answered by jscher2000 1 year ago

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Cannot delete bookmarks

I recently transferred all my data from Mac OS Mojave to Mac OS Catalina including bookmarks for Firefox. All is working well except for the fact that I cannot seem to de… (read more)

I recently transferred all my data from Mac OS Mojave to Mac OS Catalina including bookmarks for Firefox. All is working well except for the fact that I cannot seem to delete any transferred bookmarks. I tried exporting all bookmarks and importing them back, but still cannot seem to delete any of the bookmarks. Any help/advice on this is highly appreciated. Thanks.

Asked by june11 1 year ago

Answered by cor-el 1 year ago

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How do I contact Mozilla Firefox to ask if I'm able to get my profile backup off their cloud server?

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server? Windows 10 would not update so I contacted Microsoft Support an… (read more)

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server?

Windows 10 would not update so I contacted Microsoft Support and a technician spent two days trying to various methods to get the updates installed on my computer. After several failed attempts it was determined a Windows "reset" was needed. The reset stated it would uninstall apps but save user data. However, it appears the reset uninstalled and wiped my profile off the computer.

I've already asked a previous question using the Mozilla Firefox support section and verified the profile is in fact gone. No backups are available to rollback using Firefox and the backup profiles in the "Windows.old" and "Windows.old(1)" both contain saved profiles from after the reset.

It sounds like my last option is contacting Mozilla directly to verify my account information and see if they can access my profile on their cloud server?

So how does someone do that? Thanks

Asked by AlatorreInWA 1 year ago

Answered by AlatorreInWA 1 year ago

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no import /export option when i click libary

My laptop is getting a new hard drive but I want to save my bookmarks from Mozilla . i googled it but i have no import /export option when i click libary Thanks in adva… (read more)

My laptop is getting a new hard drive but I want to save my bookmarks from Mozilla . i googled it but i have no import /export option when i click libary Thanks in advance

Asked by gavdjohns 1 year ago

Answered by cor-el 1 year ago

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Bookmark Folders Are Empty

Hello. Late yesterday all of my bookmark folder contents became empty. I tried unsuccessfully to restore. Was able to import into Microsoft Edge and then import into Fire… (read more)

Hello. Late yesterday all of my bookmark folder contents became empty. I tried unsuccessfully to restore. Was able to import into Microsoft Edge and then import into Firefox from Edge. Bookmark folder contents were initially visible in Firefox but are once again blank. Bookmark folder contents are still visible in Edge. I sync Firefox between my Samsung S8+ and 2 Windows 10 Pro laptops. Please help.

Asked by CraigKelneck 9 months ago

Answered by FredMcD 9 months ago

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Bookmark spacing (Cushion space) horrendous on desktop

I truly hope the developers at least refer to this site for concern requests for fixes. It seems every about:config fix for the spacing of the bookmarks as well as the p… (read more)

I truly hope the developers at least refer to this site for concern requests for fixes.

It seems every about:config fix for the spacing of the bookmarks as well as the photon/proton fixes are doing nothing on Firefox version 91.

Is there anyway to get a simple checkbox that fixes the views for desktop? The whole world is not working on tablets or phones and this is so frustrating to see functionality continually broken with updates that are obviously required because of security issues that plague the online world.

Can any developers please respond to when users can see a fix to this issue? I know this is far from life ending but it breaks the visual aspect of the browser so badly.

Asked by brettra 5 months ago

Answered by brettra 3 months ago

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bookmark menu choices obscured

My Firefox bookmark menus are often taller than my screen. When I select a bookmark well down in the current menu by typing a letter, for example "T", the menu display sc… (read more)

My Firefox bookmark menus are often taller than my screen.

When I select a bookmark well down in the current menu by typing a letter, for example "T", the menu display scrolls down to the first matching choice, but that choice can be mostly covered by the down-caret indicating more choices further down. I can see the top of the highlight for the current choice, but I can't read the text of the choice.

Not a big deal, but I'm hoping it's an easy fix. Thank you!

Asked by daveed 2 months ago

Answered by jscher2000 1 month ago

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stop sorting my bookmarks

I can't stop Firefox from sorting my bookmarks even though I have unsorted listed. They never used to do this in Firefox. I had to reinstall windows 10 and firefox and … (read more)

I can't stop Firefox from sorting my bookmarks even though I have unsorted listed. They never used to do this in Firefox. I had to reinstall windows 10 and firefox and it seems ever since then I can't stop Firefox from sorting my bookmarks alphabetically. I move then to a special order that I want them in and open and close a few times and it seems they are back to a different order.

I was ALWAYS able to catagorize them in the order I found most helpful but now firefox takes over and resorts them the way it wants to.

How do I get back to the way it was.

Asked by Barry35 1 year ago

Answered by Barry35 1 year ago

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Bookmarks gone after update - tried everything!

Hello helpers! I have lost my bookmarks and several add-ons after latest install (77.0.1). I can't find old profiles to use and restoring to an older bookmarks backup doe… (read more)

Hello helpers! I have lost my bookmarks and several add-ons after latest install (77.0.1). I can't find old profiles to use and restoring to an older bookmarks backup doesn't work either; I get an error message "unable to process the backup file - but it does at least see the last relevant version from 10.6.2020.

To compound the problem, whist working my way through several solutions offered on these forums, I hit the Refresh Firefox button, which created an Old Firefox Data folder on my desktop - but seems to only contains the new stuff after today's upgrade) AND I also reset my Firefox password and got the message that Personal Data will be lost so that has added to the problem. Basically a massive mess!

Can I revert to the older Version of Firefox or using an old computer backup or is there another way to fix this?? It's nearly 3000 bookmarks going way back to 2014 - I'd be gutted to lose it all.

I appreciate any help - thanks in advance! Nicole

Asked by nicole.heinzel 1 year ago

Answered by FredMcD 1 year ago