Life time member

I have been a life time FIREFOX customer for years. Just recently my laptop quit working so I had to purchase another but a desktop. I now need the app to download FIRE… (read more)

I have been a life time FIREFOX customer for years. Just recently my laptop quit working so I had to purchase another but a desktop. I now need the app to download FIREFOX... Please send instruction

Thank You [email]@hotmail.com

Asked by tedbialy 6 hours ago

Last reply by Terry 14 minutes ago

How to prevent 'opened files' (temporary files) saved in the Downloads folder

The latest version of Firefox is giving me a nightmare. Previously, when I downloaded something, an alert would automatically pop-up asking me whether I want to save the … (read more)

The latest version of Firefox is giving me a nightmare. Previously, when I downloaded something, an alert would automatically pop-up asking me whether I want to save the file or just open it. For those files which I only want to open them once, I would click Open. Then, I would either save the file into another format or copy the content to somewhere else and be done with it. Those 'Opened' file were just temp files which would be deleted automatically after some time. But since the previous update of Firefox, the option to 'open downloaded files as temp files' seems to have been completely gone. I've already manually change the settings for all types of files back to 'Always ask' but the files I 'opened once' are no longer just temp files but permanently saved in the Downloads folder. I personally seldom save things in C drive. Today I occasionally opened the Downloads folder and was astonished to see that all the 'temp files' I opened last month are all saved in there. It's very annoying. Why should I even be wasting my time to clear these temp files manually? The only reason I've been using Firefox over Chrome for these many years is because Chrome always forces me to save all the downloaded files to my local drive and doesn't provide me the option to open them as temp files. If Firefox has become just like Chrome, forcing me to save all unwanted files to my local drive, what's the point for me to continue using Firefox?

Asked by racaywt 1 hour ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Javascript

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I… (read more)

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I try to open a 'show blocked content' in my email.

"The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address."

I never had any problem before installing Javascript. Thanks for any solutions.

Asked by jalnet1 1 hour ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

I synced my Google bookmarks onto my firefox browser and lost all my firefox bookmarks, can I get them back

I stupidly exported my Google browser bookmarks to Firefox when setting up on a new device and lost all my firefox bookmarks from all my other devices as a result. I am u… (read more)

I stupidly exported my Google browser bookmarks to Firefox when setting up on a new device and lost all my firefox bookmarks from all my other devices as a result. I am utterly horrified and freaking out - it's years of bookmarked articles that I'd even organised into folders! Is there any way to get them back?

Asked by Andorean84 2 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Is it possible to force pages in "support.mozilla.org" dark?

Hi, I'm a very happy long time Firefox user. I use the extension "Dark Background and Light Text" so that my webpages are much more easy on my eyes. The extension works e… (read more)

Hi, I'm a very happy long time Firefox user. I use the extension "Dark Background and Light Text" so that my webpages are much more easy on my eyes. The extension works everywhere but in "support.mozilla.org".

How is it possible to have dark theme in Mozilla's support pages too?

Thank you very much. Prayan

Asked by prayan72 18 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Full screen video doesn't take up the entire screen on MacOS 12.5 unless Firefox is in full screen mode

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy t… (read more)

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy the full screen.

I tested this on YouTube and another website's video player and was able to consistently replicate the issue.

See image to view the bug in action.

Asked by Hami 4 hours ago

Last reply by cor-el 2 hours ago

Can't set primary password (aka master password)

Can't set primary password (aka master password). Created a new firefox account but get an error message whenever I try to set a primary password. (Newest version of Fir… (read more)

Can't set primary password (aka master password). Created a new firefox account but get an error message whenever I try to set a primary password. (Newest version of Firefox installed) Thanks in advance!

Asked by msk100800 5 hours ago

Last reply by cor-el 3 hours ago

Need to change background color of about:blank page

For years I've set the background display color in about:config to a medium gray, #CCCCCC. Main purpose was to change the background color of the about:blank page, which … (read more)

For years I've set the background display color in about:config to a medium gray, #CCCCCC. Main purpose was to change the background color of the about:blank page, which is my home page and my new tab page.

Note I am not overriding colors; #CCCCCC only showed up as the bgcolor for about:blank. Occasionally websites which forgot to specify a background color would show up with a medium gray background, a minor inconvenience and a hint their coding was not so great.

Just realized my background color selection for about:blank isn't working anymore. The background color of the about:blank page is white. Not sure when it changed. I failed to notice when the medium gray disappeared because I have been reflexively pressing the dim screen button. I have vision issues and need to avoid a white screen.

There was a question in 2021 about the about:blank page bgcolor turning white which was archived but does not look resolved.

https://support.mozilla.org/en-US/questions/1344438

Does about:blank now specify a bgcolor, overriding my about:config setting? I still have browser.display.background_color set to #CCCCCC. Do I need to change another value for about:blank now? Thanks for your help.

Using Firefox 105.0.1 64-bit on a Windows 10 Toshiba laptop.

Asked by CLARMAP 10 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

How can I stop History window from appearing every time i load a private window?

closed private window w/ 'history' display open. Now the Private window always displays the 'history' sidebar every time it's opened. ps: old system i can't afford to rep… (read more)

closed private window w/ 'history' display open. Now the Private window always displays the 'history' sidebar every time it's opened. ps: old system i can't afford to replace running vista with latest FF v. available for it. Works great for what i want to do. Thanks.

Asked by gmptee 6 hours ago

Last reply by cor-el 3 hours ago

home page showing only gray + bookmark bar blanked out

I'm on Windows 10. Every time I open up a new tab, I cannot see either the saved links or bookmarks. It's like they have been wiped from the page. I can still access the … (read more)

I'm on Windows 10. Every time I open up a new tab, I cannot see either the saved links or bookmarks. It's like they have been wiped from the page. I can still access the bookmarks. I've tried the about:newtab and about:home fixes but neither have worked. None of my extensions are doing it, either.

Thanks for your time.

Asked by moonstar.ara 22 hours ago

Last reply by cor-el 3 hours ago

Website Display

Hello, we are having an issue with one webpage we visit very often not displaying correctly on our computer screen using Firefox as the browser. We have used this page f… (read more)

Hello, we are having an issue with one webpage we visit very often not displaying correctly on our computer screen using Firefox as the browser. We have used this page for 5+ years on Firefox and in the last few days it went from displaying 3 Columns to 2 Columns on Firefox (very annoying). If we look at this same website page in Microsoft Edge it displays correctly. We have tried various search options to figure this out with no luck ~ hoping this "community" can help us figure out why and what to do to fix this! Here is the webpage: https://mobilehomespot.com/mobile-home-listings-all

Asked by floridamobilehomespot 9 hours ago

Last reply by cor-el 3 hours ago

not able to sign in on my account or track packages on FEDEX website.

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried… (read more)

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried taking off enhanced tracking and restarting in safe mode I cleared cookies and all. Is there a fix for this?

Asked by leggettandassoc 5 months ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Copied file pasteing

i am not 100% shure witch topic this is in however i am wondering if there is a way to paste a file form my clipboard so i dont have to download it. ive tried a few addon… (read more)

i am not 100% shure witch topic this is in however i am wondering if there is a way to paste a file form my clipboard so i dont have to download it. ive tried a few addons and none of them work.

Asked by KaziiTheAvali 4 hours ago

Last reply by jonzn4SUSE 3 hours ago

Problem accessing New York Times articles

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site… (read more)

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site thinks I do not have a subscription and that I have used up all my free articles. If I use the Chrome browser, it works fine, but I do not want to use Chrome. I use FireFox for all my browsing. I have deleted cache and cookies. Tried the "Private Windows" too. I have logged out and back in. I have rebooted the machine (an Alienware 17 R5) and closed and opened Firefox. The "agents" I chatted with say this is a browser problem as everything is working fine on their side and it works in Chrome. Can anyone help me out?

Mark

Asked by mstorin 1 week ago

Last reply by cor-el 3 hours ago

Sync Multi-Account Containers?

Is it possible to sync your multi-account containers between two computers? I looked in the documentation and didn't see instructions for how to do this (perhaps I overl… (read more)

Is it possible to sync your multi-account containers between two computers? I looked in the documentation and didn't see instructions for how to do this (perhaps I overlooked it).

Thanks!

Asked by robertf57 7 hours ago

Last reply by cor-el 3 hours ago

Missing Icons in Firefox ESR 102.3.0

I run several versions of Firefox concurrently and recent added 102.3.0 ESR with no issues. Backed Up bookmarks from a previous stable version to a .json file and importe… (read more)

I run several versions of Firefox concurrently and recent added 102.3.0 ESR with no issues.

Backed Up bookmarks from a previous stable version to a .json file and imported to v102.3.0#

All the favicons were missing, replaced with a globe.

Visited a dozen sites to see if reloaded them but only 1 loaded icon. These are my own https sites with similar coding an NO code to hide icons - included google. No change.

Read all the posts I could. Verified databases, checked about:config BUT nothing changed, all bookmarks just show the globe icon. Even re-installed that version of Firefox, but same result. Started Firefox with an older profile from earlier version, for a rebuild. Same again.

Is this a bad feature of 102.3.0, an error or something else? Run 78.15ESR with same bookmarks and all are correct.

Any clues above all those published which do not work

John R - UK

p.s. anyone found a work around for THIS version to get green padlock back?

Asked by firefox2030 5 hours ago

Last reply by cor-el 4 hours ago

Saving emails to a file folder

I have been able to save emails and responses to those emails in the past. However, as of about a week ago, I cannot seem to save those same type of emails and the respo… (read more)

I have been able to save emails and responses to those emails in the past. However, as of about a week ago, I cannot seem to save those same type of emails and the responses on Mozilla. can anyone help me...please?

Asked by hnhone 5 hours ago

Last reply by Dropa 4 hours ago