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How do I clear my cache?

I'm on an old laptop with an old browser which I can't update. That shouldn't be an issue because for something that seems to be the solution for like 99.9% of the prob… (read more)

I'm on an old laptop with an old browser which I can't update. That shouldn't

be an issue because for something that seems to be the solution for like 99.9%

of the problems you get we're told to "clear the cache"

I've looke in both options/ security and options/ privacy. Nothing there about

clearing a cache. Options/ any of the others there's nothing about clearing the

cache. "play DRM content" whatever that is, I have no problem finding that.

That's righ there easy to find us if people use it all the time. But clear the

cache? Nope, that has to be hidden.

Asked by mmmjv 5 months ago

Answered by Wesley Branton 5 months ago

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Why will Firefox will not update on my Windows 10 desktop?

When trying to update from 68.0 to 68.0.1, Firefox keeps saying my operating system is to old and wants me to download a version 52 ESR release. What is making Firefox th… (read more)

When trying to update from 68.0 to 68.0.1, Firefox keeps saying my operating system is to old and wants me to download a version 52 ESR release. What is making Firefox think that I am not running Windows 10 1903? As I fill this out, I see below that Firefox thinks my operating system is Windows Vista. What's broken and how do I fix it? Thanks!

Asked by dbcobb 10 months ago

Answered by cor-el 10 months ago

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Unable to install 52.9.0esr on Vista

I am running Vista 64 bit and am trying to install the 52.9.0esr 64 bit version and get the error. "Sorry Firefox can't be installed. This version requires MS Windows 7… (read more)

I am running Vista 64 bit and am trying to install the 52.9.0esr 64 bit version and get the error. "Sorry Firefox can't be installed. This version requires MS Windows 7 x64 or newer. ...." I understand this to be the last version that will run on Vista and indeed have the 32-bit version of the same revision installed. I did try to install 67.0.4 first which also gave this error. I am wondering if there is something that this left behind that is inhibiting installing 52.09esr now.

And yes I know Vista is ancient and yes I know 52.09esr is not being patche, but I still want to install it..

Asked by RangerZ 12 months ago

Answered by philipp 11 months ago

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Fix for "Ghostery" add-on for ESR 52.9.0 problem?

I've been using Firefox for over 15 years and, as a retired IT specialist/wide area network administrator, have recommended it to numerous others. Please fix this proble… (read more)

I've been using Firefox for over 15 years and, as a retired IT specialist/wide area network administrator, have recommended it to numerous others. Please fix this problem!

Thanks

Asked by wiseuno 1 year ago

Answered by FredMcD 1 year ago

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Websites block use of backspace to go back a page

I regularly use the backspace key to go back a page. I have always had about:config for this function set to 0 which is supposed to allow this. But, it seems some website… (read more)

I regularly use the backspace key to go back a page. I have always had about:config for this function set to 0 which is supposed to allow this. But, it seems some websites prevent the backspace key from functioning (it does nothing). I am using the latest available version of Firefox for Vista.

How can this be fixed?

Asked by waynec444 1 year ago

Answered by jscher2000 1 year ago

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I want to stop my cursor blinking on my new Windows 10 laptop like I have on this one

I have a problem with my eyes so a cursor that blinks on and off can cause headaches. I found a way of stopping the blinking on all but pdf documents on this laptop—OS Wi… (read more)

I have a problem with my eyes so a cursor that blinks on and off can cause headaches. I found a way of stopping the blinking on all but pdf documents on this laptop—OS Windows Vista (!) but have no idea how to go about it on the new Windows 10 OS laptop. Please, can anyone help me?

Asked by Kangalarue 1 year ago

Answered by McCoy 1 year ago

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False update message

Firefox is showing me a message: "Firefox is critically out of date" under the bookmarks tabs. If i choose "Update Now" button I'm being forwared to this site: https://ww… (read more)

Firefox is showing me a message: "Firefox is critically out of date" under the bookmarks tabs. If i choose "Update Now" button I'm being forwared to this site:

https://www.mozilla.org/en-US/firefox/new/?flowId=eee4159d-b25c-4c0f-a70c-eac7cfeb611a&fxVersion=61.0.2&isDefaultBrowser=1&searchEngine=ddg&source=heartbeat&surveyversion=56&syncSetup=1&type=button&updateChannel=release&utm_campaign=YourFirefoxiscriticallyoutofdate.Anupdateisrequiredtostaysecure.&utm_medium=show-heartbeat&utm_source=firefox

After I pressed "Download Now" it offers me an older version 52.9.0esr.exe (current 61.0.2 (64-bit)).

Under "Help -> About Mozilla Firefox" it is showing me my firefox is up to date. Why is Firefox telling me i have critical version? What could be wrong?

Asked by pinjak 1 year ago

Answered by cor-el 1 year ago

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Profiles are stored in two locations (local & roaming) but none of the articles I have read specify which to use OR both.

Reference: https://support.mozilla.org/en-US/questions/1174885 The final answer was 'roaming' which was all that ragnajoe and myself wanted to know. The other articles… (read more)

Reference: https://support.mozilla.org/en-US/questions/1174885 The final answer was 'roaming' which was all that ragnajoe and myself wanted to know. The other articles about profiles, backups, recovery, '2017-10-13-12-36-19-82d39f.png',etc., ASSUMEs everyone has the same knowledge background. The problem could have been answered by referring us to: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox.

 Please use a more non-assuming tech editor next time.

Asked by LFCF_v52-v61 1 year ago

Answered by cor-el 1 year ago

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Need toadd another user / same computer/ with their own bookmarks

I like Firefox.. My wife wants to use it with her own history/bookmarks/cookies etc.. have tried downloading again several times but it only opens to my account and setti… (read more)

I like Firefox.. My wife wants to use it with her own history/bookmarks/cookies etc.. have tried downloading again several times but it only opens to my account and settings.. Wish I couls go back to the window where I was offered a chance to include her.

Asked by rtfischer 1 year ago

Answered by cor-el 1 year ago

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windows server 2008 support

I know that Firefox support for Vista and XP is ending August 2018 and version 52.8.x is the final release for those operating systems. However, there is no mention of s… (read more)

I know that Firefox support for Vista and XP is ending August 2018 and version 52.8.x is the final release for those operating systems. However, there is no mention of support or releases for Windows server 2008. I tried to install the latest 64bit version (60.x) and received the error message stating ver 52.8 is the version i should be installing. Is Firefox terminating support for Windows Server 2008 in line w/Vista and XP? Server 2008 is still supported by Microsoft, so what's the deal?

Asked by foglifter 2 years ago

Answered by jscher2000 2 years ago

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Firefox and BT mail access problem Windows Vista

Only use computer for emails , looking at News and few other basics. Do not understand computer jargon . Am retired and live in Greece but kept BTmail address to keep in … (read more)

Only use computer for emails , looking at News and few other basics. Do not understand computer jargon . Am retired and live in Greece but kept BTmail address to keep in touch with friends . Can't access emails , keeps timing out . Have read a few advice sites as see it's not uncommon , but I haven't a clue what they're talking about . Contacted BT but told to phone 0800 number which is not possible from here . Think their helpers have a check list, and useless with idiots like me who have no idea what they're on about . Chat was a total waste of time. Thank you

Asked by HenCrete 1 year ago

Answered by McCoy 1 year ago