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How do I contact official Mozilla support?

I would like to contact Firefox support, but the best I found on the official site is this "ask the community" thing. Is there a support e-mail or a well hidden web form … (read more)

I would like to contact Firefox support, but the best I found on the official site is this "ask the community" thing. Is there a support e-mail or a well hidden web form that I missed?

Thanks, zoliking

Asked by zoliking 6 hours ago

Last reply by jscher2000 2 minutes ago

Streaming video

Last night it worked fine but today I went onto Amazon Prime to watch movies or programs and it wouldn't play. It says I need the newest version of firefox to be able to … (read more)

Last night it worked fine but today I went onto Amazon Prime to watch movies or programs and it wouldn't play. It says I need the newest version of firefox to be able to watch. I have it already but no go.

Asked by furybakerman 3 hours ago

Proton and userchrome

It took years to perfect my userchrome to make FF look exactly how I want. Once 91+ came out it wasn't even a question of fixing the floating tabs and condensing the heig… (read more)

It took years to perfect my userchrome to make FF look exactly how I want. Once 91+ came out it wasn't even a question of fixing the floating tabs and condensing the height and menu spacing (though I tried all of it) but my own codes stopped working properly - I had code to set the background colour of menus/bookmark menus and when I upgrade they were the right colour but with thick white borders around them. This was more important to me than the floating tabs and I immediately downgraded to 90 where I've stayed. Can anyone help me figure out how to get MY codes to work with 91+ and/or to work together with the other fixes out there (tabs, condensed menus etc)??

Below is how my userchrome looks and attached is how my current set up looks. ANY advice is appreciated. THANK YOU.

@import url(userChrome_Fx56_bookmark_icons.css);
*/

/* Standard folder -- on Toolbar and Menus */
#PlacesToolbarItems toolbarbutton[container="true"] > .toolbarbutton-icon,
#PlacesToolbarItems menu[container="true"] .menu-iconic-left,
:-moz-any(
#PlacesToolbarItems,
#PlacesChevronPopup,
#BMB_bookmarksPopup,
#bookmarksMenu) menu[container="true"]:not([tagContainer="true"]) > .menu-iconic-left,
/* Standard folder -- in Sidebar, Library, Add/Edit Bookmark dialog */
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList) treechildren::-moz-tree-image(container), 
#editBMPanel_folderMenuList > .menulist-label-box > .menulist-icon,
#editBMPanel_folderMenuList menupopup menuitem {
  list-style-image: url(Fx56-yellow-folder.png) !important;
}

/* THIS WAS REMOVED BECAUSE IT CAUSES YELLOW FOLDER ICONS FOR BLANK 
   COLUMNS. AS A RESULT, FOLDERS ON THE RIGHT SIDE REMAIN GRAY.
  #placeContent treechildren::-moz-tree-image(container) {
    list-style-image: url(Fx56-yellow-folder.png) !important;
  }
*/

/* Live Bookmark -- on Toolbar and Menus */ /* REMOVED */

/* Smart bookmark folder -- on Toolbar and Menus */
#PlacesToolbarItems toolbarbutton[container="true"][query="true"] > .toolbarbutton-icon,
#PlacesToolbarItems menu[container="true"][query="true"] .menu-iconic-left,
:-moz-any(
#PlacesToolbarItems,
#PlacesChevronPopup,
#BMB_bookmarksPopup,
#bookmarksMenu) menu[container="true"][query="true"]:not([tagContainer="true"]) > .menu-iconic-left > .menu-iconic-icon,
/* Smart bookmark folder -- in Sidebar, Library, Add/Edit Bookmark dialog */
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, query) {
  list-style-image: url(Fx56-query.png) !important;
}

/* Tag containers (preserve the built-in icon) */
#PlacesToolbarItems toolbarbutton[container="true"][tagContainer="true"] > .toolbarbutton-icon,
#PlacesToolbarItems menu[container="true"][tagContainer="true"] .menu-iconic-left,
:-moz-any(
#PlacesToolbarItems,
#PlacesChevronPopup,
#BMB_bookmarksPopup,
#bookmarksMenu) menu[container="true"][tagContainer="true"] > .menu-iconic-left > .menu-iconic-icon,
/* Smart bookmark folder -- in Sidebar, Library, Add/Edit Bookmark dialog */
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, query, tagContainer) {
  list-style-image: url(chrome://browser/skin/places/tag.svg) !important;
}

/*** Top-level "container" icons (otherwise would be Standard folder color) ***/
/* Bookmarks Menu -- in Sidebar, Library, Add/Edit Bookmark dialog */
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksMenu),
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, queryFolder_menu________),
#editBMPanel_bmRootItem > .menu-iconic-left, 
#editBMPanel_folderMenuList[selectedIndex="1"] > .menulist-label-box > .menulist-icon {
  list-style-image: url(Fx56-bookmarksMenu.png) !important;
}

/* Bookmarks Toolbar -- on Menus */
#BMB_bookmarksPopup #BMB_bookmarksToolbar > .menu-iconic-left > .menu-iconic-icon,
#bookmarksMenuPopup #bookmarksToolbarFolderMenu  > .menu-iconic-left > .menu-iconic-icon,
/* Bookmarks Toolbar -- in Sidebar, Library, Add/Edit Bookmark dialog */
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksToolbar),
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, queryFolder_toolbar_____),
#editBMPanel_toolbarFolderItem > .menu-iconic-left, 
#editBMPanel_folderMenuList[selectedIndex="0"] > .menulist-label-box > .menulist-icon {
  list-style-image: url(Fx56-bookmarksToolbar.png) !important;
}

/* Other Bookmarks -- on Menus */
#BMB_bookmarksPopup #BMB_unsortedBookmarks > .menu-iconic-left > .menu-iconic-icon,
#bookmarksMenuPopup #menu_unsortedBookmarks  > .menu-iconic-left > .menu-iconic-icon,
/* Other Bookmarks -- in Sidebar, Library, Add/Edit Bookmark dialog */
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, OrganizerQuery_UnfiledBookmarks),
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, queryFolder_unfiled_____),
#editBMPanel_unfiledRootItem > .menu-iconic-left, 
#editBMPanel_folderMenuList[selectedIndex="2"] > .menulist-label-box > .menulist-icon {
  list-style-image: url(Fx56-unsortedBookmarks.png) !important;
}  

/* Preserve Built-in History/Tags/All Bookmarks Icons in Library */
:-moz-any(
#placesList, 
#placeContent) treechildren::-moz-tree-image(query, OrganizerQuery_history____v), 
:-moz-any(
#placesList, 
#placeContent) treechildren::-moz-tree-image(title, query, dayContainer) {
  list-style-image: url("chrome://browser/skin/places/history.svg") !important;
}
:-moz-any(
#placesList, 
#placeContent) treechildren::-moz-tree-image(title, query, tagContainer),
:-moz-any(
#placesList, 
#placeContent) treechildren::-moz-tree-image(query, OrganizerQuery_tags_______v) {
  list-style-image: url("chrome://browser/skin/places/tag.svg") !important;
}
:-moz-any(
#placesList, 
#placeContent) treechildren::-moz-tree-image(query, OrganizerQuery_allbms_____v) {
  list-style-image: url(Fx56-allBookmarks.png) !important;
}


}

menupopup {
-moz-appearance: none !important;
background-color: #e7d9ad !important }


#urlbar[breakout],
#urlbar[breakout][breakout-extend] {
  --urlbar-height: 28px !important;
  --urlbar-toolbar-height: 30px !important;

  width: 100% !important;
  top: calc((var(--urlbar-toolbar-height) - var(--urlbar-height)) / 2) !important;
  left: 0 !important;
}

#urlbar[breakout][breakout-extend] > #urlbar-input-container,
#urlbar-input-container {
  height: var(--urlbar-height) !important;
  width: 100% !important;
  padding-block: unset !important;
  padding-inline: unset !important;
  transition: none !important;
}

#urlbar[breakout][breakout-extend] > #urlbar-background {
  box-shadow: 0 1px 4px rgba(0,0,0,.05) !important;
  animation: none !important;
}


}
/* REMOVE MEGABAR END */

Asked by M 2 weeks ago

Last reply by cor-el 4 hours ago

  • Solved

empty bookmarks toolbar

My bookmarks toolbar disappeared. I was able to restore it, but it's blank. Using an add-in, I can show my bookmarks in a side pane. That pane does show a Bookmarks Toolb… (read more)

My bookmarks toolbar disappeared. I was able to restore it, but it's blank. Using an add-in, I can show my bookmarks in a side pane. That pane does show a Bookmarks Toolbar folder, which has the expected contents.

Additional issue: how do I rearrange my toolbars. The desired order, from top to bottom is title menu navigation tabs bookmarks

Windows 7 Pro, Firefox 94.0.2

Much thanks!

Asked by walterdh 11 hours ago

Answered by cor-el 8 hours ago

Log in to website

Trying to log into my investing website (Vanguard) So.............I log into the website periodically and several weeks or more ago they 'updated' their site with a new l… (read more)

Trying to log into my investing website (Vanguard)

So.............I log into the website periodically and several weeks or more ago they 'updated' their site with a new look. So when I go to it, it has 'auto-filled' my username and password (just like it used to do) and after the site does the 'handshake' with the window I press the 'Log In' button and nothing happens. Nothing at all, it just sits there. I can launch my (outdated) Internet Explorer browser and do the same thing and it works fine and I go right in to the site. I've tried deleting cookies for the site on the Firefox browser but it doesn't change anything.

So..........ideas? Maybe a plug-in problem???

Thanks, Kent

Asked by kentoc.58 3 days ago

Last reply by FredMcD 1 day ago

FF 94.0.2 right click Context Menus hang and other issues since update from FF 88

Running ROCK SOLID Windows 7 SP 1 64 bit. Last week updated 64 bit FF from 88xx to 94.0.2. EVERYTHING was working fine with FF 88 except for videos on CNN. After update … (read more)

Running ROCK SOLID Windows 7 SP 1 64 bit. Last week updated 64 bit FF from 88xx to 94.0.2. EVERYTHING was working fine with FF 88 except for videos on CNN.

After update when I right click in FF the small Context Menu freezes. Subsequent right clicks launches the same Menu. See attached image. When I mess around with scrolling they go away.

Also, when I'm going back and forth between a FF web page and a file in another app to cut and paste text or images, half of one or the other screens hang.

I'm an old geek and I did ALL of the recommendations including a complete clean uninstall and clean reinstall of FF 94.0.2... I've spent hours trying to solve the problem...

I'm having NO PROBLEMS with Chrome or Opera or any other SW on this PC.

BTW, DON'T EVEN SUGGEST GOING TO Windows 10 or 11. I have 10 but I use 7 on this PC for a lot of reasons.

Like I said, problems began after 94.0.2 update.

Regards,

Chas.

Asked by ccolerich 1 day ago

Last reply by FredMcD 1 day ago

Saving settings - Youtube

Sign in...sign in...sign in.... What. I am signed in to my Firefox account, why the hell do I have to sign in, change my profile etc etc, to ask a question? I'm getting f… (read more)

Sign in...sign in...sign in.... What. I am signed in to my Firefox account, why the hell do I have to sign in, change my profile etc etc, to ask a question? I'm getting frustrated with Firefox, it's my goto browser but really, it's getting to be a piece of crap. Too many incompatible changes, with itself and it's extensions. I've changed settings, particular to Youtube, I use Youtube extensions, but regularly those settings are ignored. I'll change autoplay, pop out mini players, in-scroll video pop-outs etc, all to be off, but on the next video or page load, it's back. I get page not found for sites like Aliexpress. WTF is going on? I've cleared cache, I've reset settings and keep getting the same crap issues.

Asked by mornebuzz 1 day ago

Last reply by FredMcD 1 day ago

Videos don't play when trying to use paramount plus

Hello, Just last week all videos that I watched on Paramount Plus worked fine. Now I get an error message 3304, which seems to indicate that I have an ad blocker active. … (read more)

Hello, Just last week all videos that I watched on Paramount Plus worked fine. Now I get an error message 3304, which seems to indicate that I have an ad blocker active. I have tried everything including trying to use Paramount Plus in Firefox safe mode, with no luck. I know this is not necessarily a Firefox issue, but if anyone has knowledge or experience with this issue, I would greatly appreciate the help. Thanks

Asked by pianotech1 2 days ago

Last reply by cor-el 2 days ago

Firefox browser often crashes

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user exp… (read more)

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user experience is very poor. The latest Crash report ID:bp-fd4c7367-1346-4a10-a2cd-244ac0211202

Asked by cyxiu123 4 days ago

Last reply by cyxiu123 3 days ago

  • Solved

Firefox doesn't remember username, but remembers password

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox wi… (read more)

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox without WebEx there was addon which allowed to manipulate forms to prepare proper autocompletion data. This addon is not supported with WebEx anymore due to lack of proper functions. Instead Firefox Dev Team claims that mechanism built in current Firefox is enough for such tasks and mentioned addons are not needed. Seems it is wrong thinking.

I tried different approaches to save username for mentioned site but without success.

Asked by zygdresze1 1 month ago

Answered by cor-el 1 month ago

I cant view Instagram any more.

I can no longer view Instagram in my browser. For a week or so I've had trouble with Instagram. I can log in but all I get is the grey Instagram camera logo in the middle… (read more)

I can no longer view Instagram in my browser. For a week or so I've had trouble with Instagram. I can log in but all I get is the grey Instagram camera logo in the middle of my browser window. The app on my phone works fine. If I continue to try logging in on my computer to see if it works yet Instagram locks my account until I enter a password they send my email. My eyes aren't great and I need to view Instagram on my computer monitor. Please help. How do I fix this?

Asked by DPro 1 week ago

Last reply by FredMcD 3 days ago

about:preferences#home : New Tabs

"Homepage and new windows" setting allows "Custom URLs" as an option. "New tabs" setting allows only "Firefox home page (default)" or "Blank page" Why is there no longer … (read more)

"Homepage and new windows" setting allows "Custom URLs" as an option. "New tabs" setting allows only "Firefox home page (default)" or "Blank page"

Why is there no longer an option in "New tabs" for a "Custom URL" ??

Is this just another of those program designers' decisions of a less-is-more "improvement" . . . ? Well, it's not.

How can I return to having my Homepage URL also designated for new tabs?

Thank you.

Asked by Hikermann 4 days ago

  • Solved

I absolutely bloody hate the new dumb look for the shortcuts is there a way to change it back?

After the update to 89.0 the Shortcuts have taken an 'visual upgrade' that makes all the images chosen for them half as small as they need to be because they need to have… (read more)

After the update to 89.0 the Shortcuts have taken an 'visual upgrade' that makes all the images chosen for them half as small as they need to be because they need to have a 'cute little grey border' almost as big as the image between it and the corners of the square.

I have twenty four shortcuts, that I differentiate at a glance through the images without having to stop to read the text on each one and this stupid change is really roasting my mellows, I have taken a look and haven't found any option to revert it to the previous look, anyone knows any way to do it or do I have to install the previous firefox update and stop updating and give up security updates to save myself from this stupid change?

[Offensive content removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by wemaxi6674 5 months ago

Answered by jscher2000 5 months ago

  • Solved

How do I list what is on the Mozilla site that is being synched?

I'm interested in listing what bookmarks are being synched. You'd think that's the dumbest question on earth. Obviously, just look at my bookmarks Ctrl+Shift+o. There … (read more)

I'm interested in listing what bookmarks are being synched. You'd think that's the dumbest question on earth. Obviously, just look at my bookmarks Ctrl+Shift+o. There they are. But that's not what I'm asking. I want to see what has been stored on the Mozilla site in the way of bookmarks. I want to see what Mozilla will send to a second device when I get on that second device & tell the Firefox on the second device to synch. And not just bookmarks. I want to see everything that will get downloaded onto the second device when it synchs. I suppose it depends partly on what the second device is: PC, phone, something else. But that doesn't change my question. I'd like to list what is on the Mozilla site in the way of synching data. It's all well & good to say it's doing what it needs to. I think I'm in the trust but verify camp on this subject.

Asked by Wild Willy 5 days ago

Answered by cor-el 5 days ago