Showing questions tagged: Show all questions

history function changed and doesn't display recent history!??

my HISTORY function does not display today's history. The most recent heading is "this month" and does not display recent activity. How do I restore the HISTORY functio… (read more)

my HISTORY function does not display today's history. The most recent heading is "this month" and does not display recent activity. How do I restore the HISTORY function back to normal?

Asked by cdadyj 3 hours ago

Tabs Crashing Erratically w/o any common site or timing

On my new PC build I'm seeing a ton of instability with Firefox. It can go hours without issue, then have tabs crash 3 times in an hour. I've slowly trimmed down the plug… (read more)

On my new PC build I'm seeing a ton of instability with Firefox. It can go hours without issue, then have tabs crash 3 times in an hour. I've slowly trimmed down the plugins I'm using, with no change. I'm also using these same plugins on my 2nd PC without any issue. I'll just be sitting there, not even touching firefox for a long period of time, and it will have tabs crash.

Other browsers (Edge, Opera GX) aren't presenting the same issue under similar use. I've run a Memtest and seen no issues, although I'm curious if my Asus board is being problematic alongside recent reports. Its quite stable with gaming and Adobe suite, so I think I'm clear.

I've found no additional driver, windows, or security updates. Windows Security scan finds nothing.

Hardware info: 13900K in Asus Z790 ROG Maximus Hero, 4090 FE, 64GB DDR5 (6400 XMP). Hooked up via 2.5G ethernet to 2.5 Gbps fiber.

Here's an array of crash reports: bp-655ac391-42a9-495f-aa44-fc21e0230528 bp-6ad77abc-0373-49b8-aae2-cc7d40230528 bp-65a453e5-4044-4cc5-8a44-5ae880230528 bp-cf346528-03d1-45aa-b0cb-0aa330230528 bp-d6df2a85-a9b9-4867-bc13-acb390230528 bp-73d54723-344c-497f-8614-1241f0230528 bp-b46f5d61-fa4a-473b-b01c-c6e0a0230528 bp-f4494a81-6566-475e-9499-097ee0230528 bp-7150ead3-434a-42bc-81c7-0000e0230528 bp-c363aead-9dd3-4b56-b602-d50180230528 bp-0d4c9401-77d3-4eca-97fc-5923f0230528 bp-6d93a733-da2f-49b4-867d-a0c8e0230528 bp-4f6fd810-a2fb-4194-99e2-dd7f50230528 bp-a4d9e2f5-f4e3-498b-8ee1-2facc0230527 bp-a6a673d3-85dc-4673-a2ed-f58680230526

Asked by the2whlmntndewd 4 hours ago

general use of Firefox, wont load any wepside.

When I start firefox its stand loading for a short time, and then comes with an error that its was unable to load the window, retry or close it. No matter what wepside i… (read more)

When I start firefox its stand loading for a short time, and then comes with an error that its was unable to load the window, retry or close it. No matter what wepside i enter to use its always the same. This happen a few days ago and have been troubleshooting my self since. now i need your own help. I have reinstalled it, reset settings, taking it off and on the firewall. Removed all plugins for it. and always come to same conclution. I got the latets installer from the wepside, to make sure its up to the newest version.

Before this issue, it ran fine, no issues what so ever. and one day i needed it was stuck on this problem.

I am useing it on a laptop. atm returned to chrome for help.

picture shows the issuse not able to load, no matter the wepside.

Asked by hensebruhn 1 day ago

Last reply by hensebruhn 4 hours ago

Theme breaks whenever I stretch the window or go fullscreen mode.

I need some help with figuring out why when I switch from windowed mode to fullscreen mode my theme breaks. First image is how it should look and how it normally looks wh… (read more)

I need some help with figuring out why when I switch from windowed mode to fullscreen mode my theme breaks. First image is how it should look and how it normally looks while I have a small window open and it isnt stretched. Second picture is what it looks like when I stretch it out or go fullscreen mode. I was wondering is there a way I can fix it myself or can it only be done by the author?

Asked by Gareth Nightmore 4 hours ago

wrong data

Everything is wrong as below. - Firefox logo Your Firefox account was used to sign in Chrome on Windows 10 Bo'ness, SCT, United Kingdom (estimated) IP address: 2.98.204.… (read more)

Everything is wrong as below. -

Firefox logo Your Firefox account was used to sign in Chrome on Windows 10 Bo'ness, SCT, United Kingdom (estimated) IP address: 2.98.204.0 Sunday, May 28, 2023 4:51:48 PM (BST) Not you? Change your password. Manage account This is an automated email. If you received it by mistake, you don’t need to do anything. For more info, visit Mozilla Support. Mozilla. 2 Harrison St, #175, San Francisco, CA 94105 Mozilla Privacy Policy Firefox Cloud Terms of Service

Asked by George Brown 5 hours ago

What's the authenication app I need to use for the code to pair iphone to desktop

Hi Support team, I been using Fire Fox for a long time. I upgraded to two step authentication with the ten code numbers. But every time Fire Fox System keeps asking me … (read more)

Hi Support team,

I been using Fire Fox for a long time. I upgraded to two step authentication with the ten code numbers. But every time Fire Fox System keeps asking me for an authentication code to pair iPhone to desktop. I tried all the apps but I don't how to obtain the code from those app.

Can you please explain/guide me how to find this code or the app I need to use.

Thank you for your time.

Asked by CPR Class Today 15 hours ago

This one video will not work in Firefox but works fine in all other browsers

https://yummy.doctor/video-list/structuring-water-with-the-iteracare-frequency-wands-demonstration-with-amandha-vollmer-and-ashley-may Please have a look at this link. E… (read more)

https://yummy.doctor/video-list/structuring-water-with-the-iteracare-frequency-wands-demonstration-with-amandha-vollmer-and-ashley-may

Please have a look at this link. Everyone on the team is having the same issue that when we try to play it we get this error: "The media could not be loaded, either because the server or network failed or because the format is not supported."

This link will work fine in all other browsers. Every other video on the site (over 200 of them) work fine in FireFox, this one will not. We would appreciate any assistance in this matter.

Asked by fred130 16 hours ago

Why is navigation using text cursors disabled by default?

Well, this is not much support question, but I didn't found better place to ask. Why is this nice feature disabled by default? It is disabled by default not only in Fire… (read more)

Well, this is not much support question, but I didn't found better place to ask.

Why is this nice feature disabled by default? It is disabled by default not only in Firefox, but also in other major browsers like Chrome, Edge, or Opera.

If I wanted to activate it (Because it is nice feature), then I must press F7, or click on checkbox in settings.

If you don't know what I'm talking, then it is the "Always use the cursor keys to navigate within pages" option.

Asked by Patricek0056 (She/her) 17 hours ago

Middle Mouse Click for "Open image"

I found the use of using right-click on images to get a general menu, and the middle-clicking on "Open image in new tab" a boon, because it would often enlarge the images… (read more)

I found the use of using right-click on images to get a general menu, and the middle-clicking on "Open image in new tab" a boon, because it would often enlarge the images and make them easier for me to see.

In the past two days, suddenly this has become a hit or miss situation and I'm not sure why. Sometimes I can middle-click on "open image in a new tab" multiple times and get no response. Other times if I hold down for a while and then release, it will open the image. And then other times again it will work as intended.

I'm not quite sure why this issue has suddenly occured.

Firefox is up to date, Version 113.0.2 (64-bit). My mouse is a KLIM Blaze, drivers 3.1 which again seem to be up to date. My middle-click in new-tab is set to true in firefox's config.

Does anyone know why these issues are happening?

Asked by Sallie Drazzi 19 hours ago

Firefox audio always plays through speakers despite other audio outputs being selected

Firefox always plays sound through my speakers, even if I select another audio output. The only way I've found to get around this is to open sound settings and disable my… (read more)

Firefox always plays sound through my speakers, even if I select another audio output. The only way I've found to get around this is to open sound settings and disable my speakers. Then Firefox will use the correct output device.

No other applications have this problem, and all my audio devices work fine, excluding Firefox. Any help would be appreciated!

Asked by derethil 1 day ago

Can't install FF on newly upgraded Windows 11 - incompatibility error message

Bought a new computer that was supposed to come with Windows 11, but came with Windows 10 and right to upgrade. Set up computer, downloaded Firefox, and it ran fine. afte… (read more)

Bought a new computer that was supposed to come with Windows 11, but came with Windows 10 and right to upgrade. Set up computer, downloaded Firefox, and it ran fine. after a couple of hours, ran the upgrade to Windows 11. Firefox stopped opening. uninstalled then reinstalled Firefox several times, but each time during installation get the following message (image below):

"C:\WINDOWS\SYSTEM32\MSVCP140.DLL is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f."

Have tried installing with and without defaults, and refreshing instead of reinstalling.

Asked by j.canham-clyne 2 days ago

Last reply by j.canham-clyne 2 days ago

youtube video frozen while audio continues to play

When I am watching a youtube video the video sometimes freeze but the audio continues to play, I tried clearing the cache but that doesn't fix the. Please tell me how to … (read more)

When I am watching a youtube video the video sometimes freeze but the audio continues to play, I tried clearing the cache but that doesn't fix the. Please tell me how to fix this problem

Asked by saibalmadhumita55 2 days ago

Bookmarks

Hello, I have somehow replaced by bookmarks with empty bookmarks, and I don't have the previous version in backups on my local machine. Could you help me? … (read more)

Hello, I have somehow replaced by bookmarks with empty bookmarks, and I don't have the previous version in backups on my local machine.

Could you help me?

Asked by gosia.xq 3 days ago

Added Firefox to Samsung phone which increased my gigabyte usage, even though have not used browser much

I added Firefox as another browser to my phone for business reasons (email and scheduling program). Since then, about 2-3 weeks, my data usage on my phone has a major in… (read more)

I added Firefox as another browser to my phone for business reasons (email and scheduling program). Since then, about 2-3 weeks, my data usage on my phone has a major increase where I am over on my gigabytes (which I never do). In the past 2 weeks, I used Firefox 4 times for less than 10 minutes. Verizon says I need to contact Firefox. I need to speak to a Firefox representative, but don't see any other phone or direct support from Mozilla/Firefox.

Since May 15th, this month, I used from 3.88 GB to 4.11 in general on my phone (only using phone for text, emails, pics, Navigation rarely, and google. Originally, I downloaded Firefox about a week before that and my "Settings, Data Usage" today reveals Firefox uses the most GB at 1.62 for these past 3 weeks since I downloaded the app. "Background" usage is .01, and "Foreground" is 1.61.

I use Google Browser for everything, and it uses .40 GB.

Why so much GB usage for Firefox?

Asked by rebeccaelias2 3 days ago

Xfinity Emai Not Displaying Mail?

I sign into Xfinity email using this: https://connect.xfinity.com/appsuite/#!!&app=io.ox/mail&folder=default0/INBOX I get a jumble of data but only one of four ma… (read more)

I sign into Xfinity email using this: https://connect.xfinity.com/appsuite/#!!&app=io.ox/mail&folder=default0/INBOX I get a jumble of data but only one of four mailboxes. Microsoft Edge shows ok. Xfinity installed a new mail process from a company called OX.IO Thanks for your help

Asked by Grover 4 days ago

XML parsing error

All of my other bookmarks are accessible as normal. Previously my links to www.legislation.gov.uk worked normally but two days ago the link (and sublinks to specific leg… (read more)

All of my other bookmarks are accessible as normal. Previously my links to www.legislation.gov.uk worked normally but two days ago the link (and sublinks to specific legislation, which give different line and column numbers) has received the following error message

XML Parsing Error: mismatched tag. Expected: </link>. Location: https://www.legislation.gov.uk/ Line Number 32, Column 128:

</script><link rel="stylesheet" href="https://127.0.0.1:49742/stylesheet?id=I171D1SJAn6h_z0I"></head><body xml:lang="en" dir="ltr" id="per" class="home">
<script type="text/javascript">
^

I am a non-techie user and would appreciate advice in normal speak. Thanks Mike Nason

Asked by mfcn 5 days ago

Last reply by mfcn 4 days ago

Firefox won't stick to taskbar when it is pinned to it

Hi Firefox won't stick to the taskbar after a reboot of the pc. And it is also showing that it likes that it is install even after a totally clean re-installation of it. … (read more)

Hi Firefox won't stick to the taskbar after a reboot of the pc. And it is also showing that it likes that it is install even after a totally clean re-installation of it.

Asked by M. Hellingman 1 week ago

Last reply by M. Hellingman 4 days ago

help with broken page

ip: I keep getting a server error telling me to contact support with the following information. date: Tue May 23 2023 20:45:01 GMT-0600 (Mountain Daylight Time) … (read more)

ip: I keep getting a server error telling me to contact support with the following information.


date: Tue May 23 2023 20:45:01 GMT-0600 (Mountain Daylight Time)


url: https://theroxytheater.us7.list-manage.com/subscribe/confirm


user agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/113.0

Asked by olgajohanna1925 4 days ago

A pop-up support bubble on a website is blocked

I use a telehealth website to see patients (securevideo.com). The chat bubble on that website is blocked. I already spoke with their tech support and made sure I set my… (read more)

I use a telehealth website to see patients (securevideo.com). The chat bubble on that website is blocked. I already spoke with their tech support and made sure I set my firefox privacy & security settings to standard, and I whitelisted (I think) the site on all my add ons (Disconnect, Ghostry, uBlockOrigin, Duck Duck Go). I also use Addblock Plus and Smart HTTPS but don't think they are relevant. SecureVideo.com's tech support said I should speak with Firefox support to find out why it is blocking their chat support bubble from showing on the site. What do I do? Also, how do I reach Firefox support directly if I can't get the help I need here? Thanks!

Asked by adgphd123 4 days ago