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  • Solved

Can't open/download PDF attached to a yahoo email.

Hi guys. I'm on a Lenovo laptop, using Windows 11. Was NOT experiencing this issue (or any other issues) till today. That is, I've been able to download PDFs attach… (read more)

Hi guys. I'm on a Lenovo laptop, using Windows 11. Was NOT experiencing this issue (or any other issues) till today. That is, I've been able to download PDFs attached to Yahoo email for years, including recently (till today).

Trying to get Firefox to be DEFAULT instead of MS Edge, I changed some 'Apps associated with File Types', selecting Firefox as default for all file types that seemed appropriate, BUT, this issue then began.

Feeling I went too far, and should go step at a time, I reset All File Type settings back to default (MS recommended settings). Still can't open attached PDFs. I tried an Excel attachment and it opened fine.

Error I get is: "Firefox Can’t Open This Page To protect your security, dl-mail.ymail.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window."

The emails I used to recreate the error, were sending an email to myself, and attaching a PDF.

Other things I tried: I used Firefox with gmail email and the PDF attachment downloaded fine. I used MS Edge with Yahoo email and PDF attachment downloaded fine. Also, btw, CAN view a PDF attachment with Yahoo email. Just now download.

I CAN "open it in a new window" as the error suggests, than print to PDF, but don't want to live the rest of my life doing that.

Thanks in advance for any help that can be offered!!

Asked by mschrock72 22 hours ago

Answered by jscher2000 - Support Volunteer 21 hours ago

  • Locked

If I downloaded a picture. from Save a link as. And no. Save image as.

If I downloaded a picture. from Save a link as. And no. Save image as. But the image goes down in my file. png. To the personal computer. In a standard photo gal… (read more)

If I downloaded a picture. from Save a link as. And no. Save image as.

But the image goes down in my file.  png.  To the personal computer.  

In a standard photo gallery.

This means that the image was saved on my computer without a link from the Internet. 
And she will be with me permanently.
Or she's still on the link from online.  And when as it is link be deleted from the Internet.
this images will be deleted by my gallery.  Just opened for see in photo gallery pc.


 an important question.  Because I kept a lot of pictures like that.

Asked by dpool55555 1 day ago

Last reply by Paul 1 day ago

  • Solved

How do I save my Firefox profile data

I would like to save my Firefox profile data into my computer as I would like to transfer the data to a different computer. Is there any solution to how to save it down? … (read more)

I would like to save my Firefox profile data into my computer as I would like to transfer the data to a different computer. Is there any solution to how to save it down?

Asked by xiiaoru0922 1 day ago

Answered by ericmok85 1 day ago

  • Solved

Download files

For ‘few a few weeks now the option to choose where to save files has failed, even with the latest 101.0.1 (64-bit) on windows 11 Home. Any ideas? This evening I changed … (read more)

For ‘few a few weeks now the option to choose where to save files has failed, even with the latest 101.0.1 (64-bit) on windows 11 Home. Any ideas?

This evening I changed the default location to my data area, so at least it will hopefully defaulting to ms 'downloads' folder.

OS Name Microsoft Windows 11 Home Version 10.0.22000 Build 22000

Asked by Ian Holden 6 days ago

Answered by jonzn4SUSE 3 days ago

  • Solved

Zap2it web page is blank

When I try to go the the site https://tvlistings.zap2it.com/ it show top part of page while it tries to retrieve TV listings, but then the whole page goes blank. It still… (read more)

When I try to go the the site https://tvlistings.zap2it.com/ it show top part of page while it tries to retrieve TV listings, but then the whole page goes blank. It still goes blank when in troubleshooting mode.

Works with Microsoft Edge browser. Any ideas?

Asked by ntcain 1 week ago

Answered by ntcain 1 week ago

  • Solved

Surfshark

Hi, just bought a new laptop which is loaded with windows 11, and I cannot download Surfshark vpn, I go to google and it will not even open any surfshark page, I assumed … (read more)

Hi, just bought a new laptop which is loaded with windows 11, and I cannot download Surfshark vpn, I go to google and it will not even open any surfshark page, I assumed it must be something to do with safesearch, so I clicked on the safesearch button but it does not give me the option to turn it off it just states 'You don't have permission to change your SafeSearch setting. It's locked by the device or network that you are browsing on' !! how do I get over this? any help appreciated,

Asked by tench6410 1 week ago

Answered by tench6410 1 week ago

  • Solved

Spell Check not working.

Dear Sir or Madam, I'm running 101.0.1 and spell check no longer works on any mail app like Gmail, Outlook, Yahoo, BT Mail. If I use Chrome or Edge then spell check works… (read more)

Dear Sir or Madam,

I'm running 101.0.1 and spell check no longer works on any mail app like Gmail, Outlook, Yahoo, BT Mail. If I use Chrome or Edge then spell check works correctly. This is despite my Firefox Settings being as below.....

Language Choose the languages used to display menus, messages, and notifications from Firefox. ENGLISH GB Set Alternatives… ENGLISH GB Choose your preferred language for displaying pages. Choose… ENGLISH (United Kingdom) (en-gb) Check your spelling as you type = Tick (Yes)

Could you please advise a fix?

Kind regards,

Neil.

P.S. If I use Chrome or Edge then spell check works correctly.

Asked by Trinovantes 1 week ago

Answered by Trinovantes 1 week ago

  • Solved

Loosing ALL cookies when Firefox session ended

I've just done a clean install of Windows 11 12H2 and, consquently, FireFox. Don't know why I'm loosing all cookies when Firefox session ended. Firefox 101.0.1 x64 OS… (read more)

I've just done a clean install of Windows 11 12H2 and, consquently, FireFox.

Don't know why I'm loosing all cookies when Firefox session ended.

Firefox 101.0.1 x64 OS Windows 11 Pro v 21H2 (Build 22000.776)

Asked by IanM 1 week ago

Answered by Márk 1 week ago

  • Solved

no Passwords, no Sync, weird Addon & Policies

Hello, My firefox has been randomly exiting for a longer time now. (I reopen Firefox it restores itself without any crash info) I've already tried reinstalling and using … (read more)

Hello, My firefox has been randomly exiting for a longer time now. (I reopen Firefox it restores itself without any crash info) I've already tried reinstalling and using the cleaning tool. Now I wanted to remove my Addons, but one of them isn't deletable. It also has no name displayed which confused me... Furthermore, there are only "InstalTime12345678"-files in the crash reports directory (which I think aren crash reports). It seems to me the mysterious addon is installed through the policies. (I have a screenshot attached and uploaded them https://pastebin.com/59wzMDyv) This is my private computer and I never set those. Has anyone seen this before or can help? Thanks

Asked by blxckOxymoron 1 week ago

Answered by blxckOxymoron 1 week ago

  • Solved

Open Bookmarks form Dropdown menu in Background without Dropdown menu closing

I want to select multiple Tabs from a bookmark folder to open in the background. On Chrome this used to be quite easy: Just open the Dropdown, click whichever tabs you wa… (read more)

I want to select multiple Tabs from a bookmark folder to open in the background.

On Chrome this used to be quite easy: Just open the Dropdown, click whichever tabs you wanted to open with the Mousewheel and done.

On Firefox you need to enable new tabs to open in Background first. I managed to find the setting for that with google after a while. You need to go to advanced settings by typing about:config into your url bar.

Then you search for browser.tabs.loadBookmarksInBackground and click "enable".

But this didn't fix the other issue I had, that the dropdown menu always closes as soon as I click anything.

Is there a way so it stays open until I'm done selecting the pages I want?

Asked by Hellschwarz 1 week ago

Answered by Hellschwarz 1 week ago

  • Solved

Audio not working on Firefox, works on every other Windows program

Audio was working fine until recently. Now, firefox has no audio playing on any site. Some sites show "PLAYING" in tab, but others like YouTube don't show that notific… (read more)

Audio was working fine until recently. Now, firefox has no audio playing on any site.

Some sites show "PLAYING" in tab, but others like YouTube don't show that notification. Even with "PLAYING", there is no audio output.

I checked Windows settings and Firefox is set up correct (and the same as it was before it stopped working), see screenshot attached. Otherwise, I restarted Firefox, tried it in troubleshoot mode, and reinstalled Firefox. No changes.

Possible system changes include: Maybe a Firefox update occured and broke the program? I installed the game Civ5 from Steam which required some Windows VS redistributibles installed.

Asked by ahmad.saleh131 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Window position not saved

Firefox 101.0.1 + extensions, Windows 11 22H2; both fully updated Firefox has stopped saving the position of its window, looking to me like it is leaving space for my Win… (read more)

Firefox 101.0.1 + extensions, Windows 11 22H2; both fully updated

Firefox has stopped saving the position of its window, looking to me like it is leaving space for my Windows taskbar but which is hidden.

Some online searching and I found that setting privacy.resistFingerprinting to false resolves the issue, but it is not a change I feel comfortable with and wonder if there is another solution. I have uBlock Origin installed so maybe I shouldn't be concerned.

Asked by henryg1 2 weeks ago

Answered by henryg1 1 week ago

  • Solved

Firefox won't work since moving to secondary hard drive

My HP Omen has 2 hard drives. Originally, Firefox was installed on the C: drive and working perfectly. In order to clear up space, I tried to use the Windows Move feature… (read more)

My HP Omen has 2 hard drives. Originally, Firefox was installed on the C: drive and working perfectly. In order to clear up space, I tried to use the Windows Move feature to move the program from the C: drive to the secondary (and larger) E: drive. Since then, Firefox won't work aside from opening a Firefox window. It will load no pages, settings, etc.

I've tried uninstalling Firefox from both the C: and E: drives. Searched for any remaining files and deleted them. Deleted Old Firefox Data folders. I've reinstalled Firefox, without the option of where to install it, but it still fails to work at all. I get an error message regarding a missing file, VCRUNTIME140_1.dll. I've searched for the file and it's NOT missing. It is in both the Firefox folder and the Windows/Systems32 folder.

I've searched for data in the Users folders that might relate to Firefox but NOTHING seems to work that will allow Firefox to work again. I've tried putting Firefox in Troubleshooting Mode but it won't restart as it says it needs to. It just won't work!

If anyone can just tell me how to COMPLETELY remove Firefox from both hard drives so that I can just do a clean, new Firefox install, that would be preferable. I know how to import bookmarks from Chrome.

If anyone can offer some help for someone who isn't great with computers, I would greatly appreciate it. If you need any other information, please don't hesitate to ask.

Asked by shadley02 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

Automatically Logged Out of Websites Post-Authentication

I first thought this issue was contained to a single website and was the fault of their IT, but I have begun to experience this issue on other websites, and it does not o… (read more)

I first thought this issue was contained to a single website and was the fault of their IT, but I have begun to experience this issue on other websites, and it does not occur on other devices also using Firefox. It is difficult to explain given that I don't have any idea what is actually happening, but hopefully I can make it clear enough.

For some websites that require a username and password, I will correctly login and pass authentication but then I will be booted back to the initial login screen, almost like the login failed. I only know that it is technically a log out, not a failure, because I have briefly seen the URL change like I'm logging out. I have tried uninstalling and reinstalling Firefox fresh multiple times on my Windows 11 laptop, but the same issue occurs consistently.

This happened when I was trying to login to the student portal for my university and when I was trying to login to my apartment's resident portal. Changing cookie settings or going into a private browser has not helped at all. I cannot tell if this is a bug with Firefox (maybe just on Windows 11?) or if there is some background setting that needs to be adjusted, but it is very frustrating. If this keeps happening, I would have to switch to a different browser, which would not be ideal.

Does anyone have any idea of steps that I could take for troubleshooting or any experience with similar issues? Any help would be greatly appreciated.

Asked by Jake 2 weeks ago

Answered by Jake 2 weeks ago

  • Solved

How do I set my timezone to "unspecified" in Firefox?

I'd like to see if I can completely disable my timezone, my friend mentioned something about setting my timezone to "unspecified", is there any way I can do that within F… (read more)

I'd like to see if I can completely disable my timezone, my friend mentioned something about setting my timezone to "unspecified", is there any way I can do that within Firefox?

Asked by erinjoy 2 weeks ago

Answered by Dropa 2 weeks ago

  • Solved

How do you sync multiple profiles across multiple devices?

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices: 1. Perso… (read more)

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices:

1. Personal laptop 2. Work laptop

I'd like to keep my bookmarks, history, addons etc separate, but be able to access my work environment when working from home on my personal laptop. I've read a lot about profiles and sync and multi-account container but I'm still confused as to how I achieve what I'm trying to do.

Having multiple profiles on one device is straightforward. But AFAIK if I attach two profiles to the same sync account, and try to sync both between two devices, it will only sync one of the profiles (and then merge everything if I try to sync the other). And if I have two separate sync accounts (work and personal), each with a single profile, I can't switch between them without also merging everything. How does one achieve this then?

Asked by tom.saunders90 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Firefox 101.1 Says "SSL_ERROR_BAD_CERT_DOMAIN"

Getting error SSL_ERROR_BAD_CERT_DOMAIN on all my sites that are signed with a SSL Cert from my internal CA since updating past version 99 This appears to be a bug start… (read more)

Getting error SSL_ERROR_BAD_CERT_DOMAIN on all my sites that are signed with a SSL Cert from my internal CA since updating past version 99

This appears to be a bug starting after Firefox version 99 on Windows because after i upgraded to Firefox version 100 i started getting this on all my SSL Certs from my CA and they worked fine prior to the update. Can anyone confirm if something changed after version 100 that is causing this?

Thank you.

Asked by rpmurph83 2 weeks ago

Answered by TyDraniu 2 weeks ago

  • Solved

IFrame Cookies in Firefox 101

My site that uses Twitch.tv iframes no longer works because the Twitch iframes are unable to access their own cookies. When attempting to take any actions in the iframes,… (read more)

My site that uses Twitch.tv iframes no longer works because the Twitch iframes are unable to access their own cookies. When attempting to take any actions in the iframes, they ask to log in, and when the login flow is completed, nothing changes, it continues to not have the login state transfer over to the iframe. I'm hoping this is unintentional as it breaks entire use cases of iframes. I have no need to access the cookies myself, just let the site that is being frames access its own cookies!! This is WITHOUT the new protections that are in testing right now, but those ALSO were breaking it. Now it is broken even with them turned off. I will be using Edge for the foreseeable future until this is fixed I suppose... Love Mozilla and privacy but this is broken, sorry.

Asked by zach.buttram 3 weeks ago

Answered by zach.buttram 2 weeks ago