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  • Solved

How to clear all New Tab shortcuts?

I would like to have my own shortcuts on the New Tab page. So I've found out that I need to click Dismiss on every shortcut [here] . However, I have went on a lot of site… (read more)

I would like to have my own shortcuts on the New Tab page. So I've found out that I need to click Dismiss on every shortcut [here] . However, I have went on a lot of sites, which means I have to click Dismiss for a lot of sites.

My question is, is there a way to automatically clear all my shortcuts? Then I would be able to get an empty shortcut block which would allow me to create my own shortcuts.

Asked by Sham 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Accidentally used Close All Windows with 4 windows open, main window gone

I used Windows function to close all windows to close firefox. Big mistake. I had 4 windows open and for some reason, Firefox decides to only save 3. I lost my main windo… (read more)

I used Windows function to close all windows to close firefox. Big mistake. I had 4 windows open and for some reason, Firefox decides to only save 3. I lost my main window with a few hundred tabs open. I realized that when I opened firefox back up and immediately wanted to restore it using Recently Closed Windows, which usually works, but not this time, because it's been 4 windows. I backed up the sessionstore-backups folder but it seems like the "upgrade" files are too large for it to handle and the recovery files don't contain the missing window.

Help?

On Windows 11, latest version, lots of addons including tree-style-tab, so empty header tabs are in the file for my pinned tabs.

Asked by 437 3 weeks ago

Answered by 437 3 weeks ago

  • Solved

Firefox Lags When Typing

When typing, Firefox will lag and not display the words until much later, making it hard to know what I'm typing. This applies to any app that I'm using on the browser. F… (read more)

When typing, Firefox will lag and not display the words until much later, making it hard to know what I'm typing. This applies to any app that I'm using on the browser. For example, I typed this whole paragraph before a single word appeared, and even then, it still took another 30 seconds to actually appear. I've already reset, refreshed, uninstalled and reinstalled, updated, everything like that. I have a couple extensions, AdBlock, Honey, WebRTC Lead Shield, and Return YouTube dislike. But I ran it in safe mode and the issue was still there. I'm running the latest version of Windows 11 if that makes any difference.

Asked by kysonty 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

"Copy Image" No Longer Works

Currently in Windows 11 running Firefox Version 106.0.5 (64-bit). About three days ago I noticed that I can no longer paste images from Firefox directly into messaging p… (read more)

Currently in Windows 11 running Firefox Version 106.0.5 (64-bit).

About three days ago I noticed that I can no longer paste images from Firefox directly into messaging platforms. Didn't think too much about it, until today when I attempted to copy an image from Firefox into a graphics program (Affinity Designer) and what I got instead of the image was a string with the following text:

"C:\Users\squir\AppData\Local\Temp\1659928653877.webp"

I searched online and found that refreshing Firefox should fix the issue. It did not. Attempted to replicate in Chrome and Edge, was able to successfully copy images from both browsers. Attempted to replicate in other graphics programs: With Corel Painter, Inkscape, and Paint I was able to copy-paste from both Chrome and Edge, but not with Firefox.

Once again, I have refreshed Firefox, checked for updates in both the OS and browser, restarted the computer and the problem still persists.

Would appreciate any suggestions as to how I can fix this issue.

Asked by squirrelfire 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago

  • Solved

Disable Tab Search

Recently the V-like icon/button appeared at the right-hand end of the top line of my Firefox windows. This Tab Search could be invaluable to some, but I have no need for… (read more)

Recently the V-like icon/button appeared at the right-hand end of the top line of my Firefox windows. This Tab Search could be invaluable to some, but I have no need for it. If I start to get too many tabs I just use another window. However, I click on it constantly when I intend to minimize the window. I have been clicking on the - icon/button in EVERY WINDOWS APPLICATION since Windows began, and as it has ALWAYS been the LEFT-MOST item in the UPPER RIGHT CORNER I haven't had to think about it in decades. But now it isn't the left-most, that is now tab search.

Please, please, PLEASE provide a configuration option to remove Tab Search from the top line.

Thanks!

Roy Harvey Cheshire, CT

Asked by RHinCT 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

Firefox is not asking where to save downloads.

I am having the identical problem as this person was. https://support.mozilla.org/hsb/questions/1370443 I'm using Windows 11, Firefox 106.0.3. I have already selected "… (read more)

I am having the identical problem as this person was.

https://support.mozilla.org/hsb/questions/1370443

I'm using Windows 11, Firefox 106.0.3. I have already selected "always ask." I do not see any way I can change the thing that says "Downloads." I see that there is a suggested fix, and I also see that an apparently knowledgeable person has advised against using that fix.

This is very basic browser functionality, and being unable to save to particular folders adversely affects my productivity. Is this issue being dealt with? What problems can I expect to occur in the future if I make the suggested fix?

Thanks in advance.

Asked by Oh Good Grief! 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

Firefox 2FA will not accept 6-digit codes

I have tried both Google Authenticator and Guardian for use with Mozilla 2FA. I have tried scanning the QR code on my PC multiple times on each authentication app and ret… (read more)

I have tried both Google Authenticator and Guardian for use with Mozilla 2FA. I have tried scanning the QR code on my PC multiple times on each authentication app and retrieving multiple codes each time, but all entries stated "incorrect 6 digit code" on my PC to enable 2FA. I am not sure how this is not working. Both authenticator apps identified my correct login email address associated with my Mozilla account so I know it must have something to do with whatever is happening on the back end at Mozilla for my account.

Also, I have read a few posts in the Mozilla support knowledgebase regarding this very same issue, but did not see any resolution. I would really like to have 2FA. Can someone please contact me about this?

Asked by HBound 4 weeks ago

Answered by Balázs Meskó 4 weeks ago

  • Solved

Trying to open a normal firefox windows opens the private window for some reason

When i just try to open firefox it opens a private window thats not even in private mode and it won;t let me open a normal firefox window. This happened after the latest … (read more)

When i just try to open firefox it opens a private window thats not even in private mode and it won;t let me open a normal firefox window. This happened after the latest firefox nightly update.

Asked by Tristan Keating 4 weeks ago

Answered by Tristan Keating 4 weeks ago

  • Solved

Firefox ARM64 Windows freezes at random

Hello I am using Firefox for ARM64 Windows and noticed that the browser will lock up at random (roughly every half an hour, and usually after trying to navigate to a new … (read more)

Hello

I am using Firefox for ARM64 Windows and noticed that the browser will lock up at random (roughly every half an hour, and usually after trying to navigate to a new page). As the browser doesn't actually crash, just freezes, I have no crash reports to submit.

I am using a Windows Devkit for ARM.

As a developer myself, my instinct tells me this could be an issue with Firefox's JIT for Arm64 platforms but I have no proof.

Asked by comfycallum 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

installation of Firefox is incompleet, Firefox starts but nothing functions, no sites, no settings

I try to install Firefox on a HP Z1 G8 desktop under Windows 11 Pro. The first time I get a warning that a .dll is not available or so (I dont know what this warning is p… (read more)

I try to install Firefox on a HP Z1 G8 desktop under Windows 11 Pro. The first time I get a warning that a .dll is not available or so (I dont know what this warning is precisely, becaus it pops up for 2 seconds only ) , and firefox is not well installed, reinstalling goes without warning, but still Firefox starts and then stay dead, no sites, no settings. I know the security in this computer is very thight, but other apps install without problem and functions.

Why Firefox cant be installed where other apps can ??????

who has experienced this also and has a clou ?? thanks Ferdinand

Asked by dieten 1 month ago

Answered by dieten 1 month ago

  • Solved

Firefox 106.0.3 crashes 5-6 times on launch on Windows 11

Firefox version: v106.0.3 OS: Windows 11 Pro 22H2 build 22623.875 I have 5 different profiles with different number of tabs and add-ons installed. 3 out of 5 crashes, 2 w… (read more)

Firefox version: v106.0.3 OS: Windows 11 Pro 22H2 build 22623.875

I have 5 different profiles with different number of tabs and add-ons installed. 3 out of 5 crashes, 2 works. The problematic profiles crash 5-6 times on launch, regardless whether Firefox was started in "normal" mode or safe mode. I submitted all crash reports I found at about:crashes. Here are the IDs:

  • bp-f61336b8-fa04-40c7-9945-4853a0221031
  • bp-e10e9ad6-f782-481f-9875-b8e1c0221031
  • bp-07069ce4-d44a-4fd1-bc4a-d37c00221031
  • bp-d1bcd620-3644-464f-9a8e-472fc0221031
  • bp-5662b294-a3bf-45de-94a6-98e020221031
  • bp-dd388913-93ce-41ba-a43b-b74c00221031
  • bp-a6dab4aa-bffd-4e4a-8b77-219050221031
  • bp-5ad6b85d-9223-4ee0-8028-d28d90221031
  • bp-6eb9503b-08c6-47d9-86b6-c09f00221031

I see various DLLs related to a program called ExplorerPatcher in the reports. I've been using it for months and I've had no crashes with pre 106.x.x versions.

Asked by Savan Weylyn 1 month ago

Answered by cor-el 1 month ago

  • Solved

disappearing add-ons

i use the same add-ons on my desktop and laptop. i open my laptop and click on synchronize and later i open my desktop. two of these add-ons on the desktop have disappea… (read more)

i use the same add-ons on my desktop and laptop. i open my laptop and click on synchronize and later i open my desktop. two of these add-ons on the desktop have disappeared! this is not the first time. what can do i, how can install it to prevent it does not happen again?

Asked by s.a.dzwonek 1 month ago

Answered by cor-el 1 month ago

  • Solved

Autoplay (STOP)

Hi, I would like a GLOBAL setting that will BLOCK/STOP all Autoplay period! Why does this not exist? The below is a "Chosen Solution" that does not work. Can this be remo… (read more)

Hi, I would like a GLOBAL setting that will BLOCK/STOP all Autoplay period! Why does this not exist?

The below is a "Chosen Solution" that does not work. Can this be removed? as it is no longer relevent? I have just wasted my time trying it.

cor-el

   Top 10 Contributor
   Moderator

1/8/21, 3:04 PM Chosen Solution

You can look at these prefs on the the about:config page to see what settings work for you to block autoplay.

   media.autoplay.default = 5 [0:allow;1:blockAudible;2:Prompt;5:blockAll]
   media.autoplay.blocking_policy = 2
   media.autoplay.allow-extension-background-pages = false
   media.autoplay.block-event.enabled = true 

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

Thank you for any help in this matter. I am most deffintly not the only person having this issue.

Asked by Nate 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

After the recent Windows update 22H2, Firefox started randomly freezing for 30-60 seconds

I've tried refreshing and using it with zero addons. At the moment it seems to be freezing after I copy things from a textarea. It started freezing just after the Windo… (read more)

I've tried refreshing and using it with zero addons. At the moment it seems to be freezing after I copy things from a textarea. It started freezing just after the Windows update... core isolation is OFF (laptop doesn't support it)... Firefox is at the latest version too.

Asked by noxtras 1 month ago

Answered by AliceWyman 1 month ago

  • Solved

issues with proxy firefox 106.0

I am trying to setup proxy server for Firefox 106.0 on my Windows 11 Laptop. I have Windows 11 setup to provide system proxy settings to a local intranet squid proxy serv… (read more)

I am trying to setup proxy server for Firefox 106.0 on my Windows 11 Laptop. I have Windows 11 setup to provide system proxy settings to a local intranet squid proxy server at port 3128 with a configuration file. With this setup both google chrome and Microsoft Edge find the proxy and correctly utilize it. when I use Firefox and watch the squid logs the proxy is bypassed when settings are set for "use system proxy settings, no proxy, automatic proxy configuration url" If i set to manual proxy configuration it works.

Asked by schwartz.michaele 1 month ago

Answered by Dropa 1 month ago

  • Solved

Disable Firefox Promotionals

Often when I start up Firefox, this webpage opens up with it as well: https://www.mozilla.org/en-US/firefox/welcome/14/ There are other variations of this page-- apparent… (read more)

Often when I start up Firefox, this webpage opens up with it as well:

https://www.mozilla.org/en-US/firefox/welcome/14/

There are other variations of this page-- apparently this is number 14.

I am not interested in buying Mozilla's subpar VPN and do not want to keep getting advertisements about it. Is there any way to disable this?

Thanks.

Asked by SheepDog 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Firefox keeps crashing when it opens.

I've now installed Firefox several times including at least one clean install. I've worked through all the support pages on how to fix the problem, including system scan … (read more)

I've now installed Firefox several times including at least one clean install. I've worked through all the support pages on how to fix the problem, including system scan using MalwareBytes, and removing extensions, but the problem persists.

To be more precise, sometimes it just crashes immediately leaving the notices shown in the image. Sometimes it opens and stays for a while but then crashes with a similar notice.

Crash reports:

bp-945b32f1-96b3-4233-ba19-03c310221026 26/10/2022, 12:02 bp-2af09469-4ba1-4531-8406-5e0f70221026 26/10/2022, 12:02 bp-d7d56904-ca94-4397-812d-a39260221026 26/10/2022, 09:55 bp-7e88f783-318e-4401-b825-89a810221024 24/10/2022, 18:50

Hope someone can help.

Asked by chris502 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Tab List

How do I remove this crap tab list? I don't want that option, Firefox just updated and added it as a fixed function. Honestly it seems that the Firefox development team d… (read more)

How do I remove this crap tab list? I don't want that option, Firefox just updated and added it as a fixed function. Honestly it seems that the Firefox development team does not care about the interests of users, currently I need to use 2 browsers because one of them does not have an option to create shortcuts to the sites I frequent

Asked by Walison 1 month ago

Answered by Walison 1 month ago