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  • Solved

Ticketprinter prints only the name of the print job in version 82

Since the release of version 82 we cannot print on a ticket printer. We use the silent printing solution from Firefox but then it prints a small ticket with only the name… (read more)

Since the release of version 82 we cannot print on a ticket printer. We use the silent printing solution from Firefox but then it prints a small ticket with only the name of the printjob on. When we disable the silent printing and click manually on the ok button in the print dialog it does work but that is not an option, we need the silent printing to process the printjobs of orders.

What can I do to make this work again? The issue is with all types and brands of ticketprinters.

In Google Chrome or with version 81 everything works great. We use Firefox on hundreds of computers so it is impossible to downgrade them all.

Asked by Compart 15 hours ago

Answered by Compart 4 hours ago

  • Solved

firefox lagging due to high cpu usage

Hi all, I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for… (read more)

Hi all,

I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for a few seconds. During this time firefox causes the CPU to spike to 100% usage.

I've been using firefox for years on this computer with no issues. Hardware is pretty good (i7 5820k, 64GB of ram and an SSD).

So far I have tried:

  • Running in safe mode
  • Using a different profile
  • Downgrading to an older firefox
  • Changing allowed CPU cores from 8, to 4
  • Updated graphic card drivers to latest version

None of these work, and I'm getting a bit tired of the constant slow downs. Chrome works flawlessly, as does all my other software...

Any ideas?

Thanks!

Asked by agouranga 1 month ago

Answered by agouranga 1 month ago

  • Solved

Shortcut to directly screenshot a full page.

When I press ctrl+shift+s, I get a menu in the upper-right corner of the browser. It has a “Save full page” option. However, I still have to go and click on that. Is ther… (read more)

When I press ctrl+shift+s, I get a menu in the upper-right corner of the browser. It has a “Save full page” option. However, I still have to go and click on that.

Is there a shortcut to just directly take a screenshot of the whole page? Is there a way to configure such a shortcut if there isn’t one by default?

Thanks!

Asked by binki 1 day ago

Answered by jscher2000 17 hours ago

  • Solved

Wrong Version of Firefox reported

I am running latest version of Firefox 82.0 (64-bit) but most of the systems are reporting my browser version to be Firefox 56. My privacy.resistFingerprinting is set to… (read more)

I am running latest version of Firefox 82.0 (64-bit) but most of the systems are reporting my browser version to be Firefox 56. My privacy.resistFingerprinting is set to" FALSE". Any other way to get the correct version of FF?

Asked by chillipepper 1 day ago

Answered by FredMcD 21 hours ago

  • Solved

trying to find bookmarks after i DID NOT listen to Mozilla warnings about installing older version

PLEASE, someone tell me my old bookmarks are living somewhere on laptop. I deserve the answer to be NO bc I did not take any steps suggested by Moz, did not try refresh, … (read more)

PLEASE, someone tell me my old bookmarks are living somewhere on laptop.

I deserve the answer to be NO bc I did not take any steps suggested by Moz, did not try refresh, did not even set up a profile b4 trying to install previous version (b4 82.0). Years worth of bookmarks are gone.

Used help topics to try the Import/Export-Restore Bookmark option. However the only json Mozilla extension I could find was related to my last attempt.

Running Wins 10-Mozilla/Firefox updated to 82.0 this morning. After the update my screen began to flicker and pull up sections of page in dark black. After verify the issue was with Moz I tried to revert back to older version. I was frustrated bc of the screen issues and as stated-did NOT do anything strongly suggested b4 going to previous version.

Although I chose previous version (64 bit) I actually ended up with a newly installed 82.0 However all bookmarks still gone & just icing on cake the flicker is still there.

Any help would mean to world. Thnx

Asked by Michelese 1 day ago

Answered by jscher2000 23 hours ago

  • Solved

I lost the bookmark star button from next to the address bar.

Similar to https://support.mozilla.org/en-US/questions/1173871. I accidentally clicked on remove this from address bar (thinking that would remove the bookmark). I ran in… (read more)

Similar to https://support.mozilla.org/en-US/questions/1173871. I accidentally clicked on remove this from address bar (thinking that would remove the bookmark).

I ran into https://support.mozilla.org/en-US/questions/1173871 with no solution but finally figured out how to add it back. But that thread was archived and closed. So I could not respond with a answer. Opening a new thread with to post the answer. Hoping that it will help others like myself who ran into this issue.

Asked by varun 23 hours ago

Answered by varun 23 hours ago

  • Solved

Firefox logs me out of sites and clears cookies every 24 hours

This is going on for the last 5 days or so days. It seems to happen on a fixed schedule. Everyday on a specific time I will get logged out of google,gmail,youtube,faceboo… (read more)

This is going on for the last 5 days or so days. It seems to happen on a fixed schedule. Everyday on a specific time I will get logged out of google,gmail,youtube,facebook,reddit and have to re-accept cookies. I am not sure why this is happening but it is very annoying.

Asked by Profat 3 days ago

Answered by jscher2000 1 day ago

  • Solved

Browser url drop down

With the latest update to 77.0.1 the the little urlbar drop down is gone again. I use this all the time and there are usually 20 or sites I go to that it was nice to have… (read more)

With the latest update to 77.0.1 the the little urlbar drop down is gone again. I use this all the time and there are usually 20 or sites I go to that it was nice to have quick access to those urls. How can I restore it with the latest version of Firefox, the previous fixes that were posted do not work any more.

Thanks, Alan

Asked by apsphoto 4 months ago

Answered by jscher2000 4 months ago

  • Solved

Cannot select front or rear camera

Hi, When I go to Facebook on Mozilla and try to use the messenger app to run a video call (using microsoft surface running windows 10), the default camera is my rear faci… (read more)

Hi,

When I go to Facebook on Mozilla and try to use the messenger app to run a video call (using microsoft surface running windows 10), the default camera is my rear facing camera. There is no toggle i can see to switch it to the front camera. I cannot do so in window settings and have spoken with Microsoft support which tells me to call mozilla support. I cannot do it in any of the facebook settings either. I cannot do it with camera settings in mozilla either. I can use the front camera successfully from chrome! I can from Edge! I can from Zoom. I like mozilla and want to keep using it but if I can't resolve this I will likely just switch to chrome permanently. Please let me know how to select the default camera in mozilla. Thank you.

Asked by amely 2 days ago

Answered by Václav Trpišovský 2 days ago

  • Solved

Recent Firefox upgrade won't talk to my bank's website

Firefox upgraded recently to 81.0.2. After the upgrade I can no longer connect to my bank’s web site. Firefox displays this failure message: Secure Connection Failed An e… (read more)

Firefox upgraded recently to 81.0.2. After the upgrade I can no longer connect to my bank’s web site. Firefox displays this failure message:

Secure Connection Failed An error occurred during a connection to xx.xxxxxxx.com The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

The bank’s customer-no-service help desk politely advised that their system is working, this is a Firefox problem, check the Firefox browser settings, use another browser.

I am not a browser security settings expert and do not want to be . . . I have no clue as to how to fix this . . . so what do I do?

Can I revert to the previous version of Firefox? How? Thanks.

Asked by stevejq 3 days ago

Answered by stevejq 1 day ago

  • Solved

New Tab Pocket Settings Missing

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, … (read more)

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, but when I go into new tab settings to make it show more than 3 stories, there are no options for them. It just gives me options for search, top sites, highlights, and snippets. How do I get these settings back?

Asked by K00lman 2 days ago

Answered by K00lman 1 day ago

  • Solved

Unable to access some of the pdfs in latest version of firefox in windows10

I am currently using Firefox version 77.0 in windows 10. I noticed few things that when I try to open some of the PDFs it shows "This PDF document might not be displayed … (read more)

I am currently using Firefox version 77.0 in windows 10. I noticed few things that when I try to open some of the PDFs it shows "This PDF document might not be displayed correctly" and just blank white page shows up (image included).

I use few extensions which I disabled them completely when I read PDF but still I am unable to access PDF. While same PDFs are easily readable by other browsers like Chrome or Edge.

Please let me know is it a bug or there is some settings to tweak. Thanks in advance.

Asked by Ishan Pandey 4 months ago

Answered by ARMAN KHAN 4 months ago

  • Solved

How to deactivate recently visited sites on main (home) page?

How to deactivate saving recently visited sites on main (home) page? Maybe with any option in about:config? Without using any plugins! Как отключить сохранение недавних п… (read more)

How to deactivate saving recently visited sites on main (home) page? Maybe with any option in about:config? Without using any plugins!

Как отключить сохранение недавних посещенных сайтов на главной (домашней) странице Firefox? Возможно есть варианты сделать это через about:config? Без использования сторонних плагинов и расширений!

Asked by m39fz1 2 days ago

Answered by jscher2000 2 days ago

  • Solved

bookmarks

How can I get back the bookmarks that were deleted on the recent upgrade? I've tried system restore to the day before the upgrade, but the folder is empty and the new "bo… (read more)

How can I get back the bookmarks that were deleted on the recent upgrade? I've tried system restore to the day before the upgrade, but the folder is empty and the new "bookmark" process is a mess. I'd hate to lose the many references stored in the previous collection.

Asked by e_schorr 2 days ago

Answered by FredMcD 2 days ago

  • Solved

sessionstore files and folder being deleted

When I close firefox either with the exit button under the 3-bar menu or the red x, ALL the files that have anything to do with session restore including the sessionstore… (read more)

When I close firefox either with the exit button under the 3-bar menu or the red x, ALL the files that have anything to do with session restore including the sessionstore-backup folder get deleted.

I have a backup of my session from a previous crash so when I lost my tabs yesterday I figured id just use that and get most of what I lost back. Then when I restarted my PC and re-opened firefox all my tabs were missing again so I used the backup again and after a few tests I realized the files and folder were being deleted on exiting the browser. The strange thing is I did a refresh using the tool under about:support and it created all the sessionstore files that were missing but then deleted them when I closed the browser.

Asked by wandering_uncle_chris 2 days ago

Answered by jscher2000 2 days ago