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Access denied error 21 message

I am experiencing this issue ONLY in Firefox, not in Edge or Chrome. Thus, it tells me it's not my Windows security settings or my antivirus security settings. The issue … (read more)

I am experiencing this issue ONLY in Firefox, not in Edge or Chrome. Thus, it tells me it's not my Windows security settings or my antivirus security settings. The issue is with the website ancestry.com and ONLY in one specific section: When I want to create a story and add it to an ancestor's profile page. It doesn't matter if I copy and paste something or if I just enter text manually. When I try to submit it I receive an Access denied error 21 message saying access is blocked by security settings. Furthermore, the stories I have already added to ancestor's profile pages are no longer visible on Firefox - there's just a blank white screen. However, again, they are readily visible in both Edge and Chrome, which again tells me this is not a Windows setting or an antivirus setting or even a firewall setting, but a Firefox setting.

For the life of me, I cannot figure this out. I've tried to google Access denied error 21 but I get absolutely no results. I've tinkered with my security settings in Firefox and nothing helps. I've cleared cache and cookies over and over again. I've even gone so far as to disable both my firewall and antivirus program temporarily and again, no difference.

I like to research in Firefox, but with all the new changes to layout and now this problem, I'm really getting fed up. Any help with this would be very much appreciated.

Asked by kentuckywoman2 22 hours ago

Last reply by FredMcD 12 hours ago

Cannot stream verizon tv on pc after recent firefox updates

When I try to launch Verizon TV on my computer, all I see is a red spinning circle. This started happening two or 3 days ago after a firefox update. I was hoping that tod… (read more)

When I try to launch Verizon TV on my computer, all I see is a red spinning circle. This started happening two or 3 days ago after a firefox update. I was hoping that today's update would fix this but it did not.

As suggested, I un-checked the DRM Content box but that did not resolve the issue. Nor did disabling the Widevine plug-in. When I did that, I receive the message, "You must enable DRM to play some audio or video on this page.. When I click the Enable DRM button, I see the same spinning red circle.

Since I have no issues watching Verizon TV on Chrome, this appears to be a Firefox/Widevine issue. Hopefully, it will be resolved shortly.

Asked by jddempsey88 2 days ago

Last reply by jddempsey88 11 hours ago

Space bar moves cursor to front subject lint

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I … (read more)

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I use workspace by go daddy for my online email. I click on compose and the expected window pops to create the email message. When I get to the subject line. every time i use a space bar after typing in a word, the cursor automatically moves to the beginning of the line. This happens each time I type a new word in the subject line. NO other issue in to, cc, bcc, or main message body. This only happens at the end of the subject line. If i type in the middle with characters already on either side, the space bar does not reset.

Go Daddy tech support says it sounds like a browser problem

Thank you, Dr Steve

Asked by stevek3 2 months ago

Last reply by revpolymer 12 hours ago

  • Solved

Lost of all opened TABs in all my opened windows

Hello there !!! Today I had serious damage to my Mozilla Firefox. When I started up Firefox I realized that I lost all my opened tabs on all my (three) opened windows, al… (read more)

Hello there !!!

Today I had serious damage to my Mozilla Firefox. When I started up Firefox I realized that I lost all my opened tabs on all my (three) opened windows, although I had checked the box "Restore previous sessions" in the settings section.

I opened "settings" and I saw this box unchecked !!!!!

The unfortunate event of this failure is that I restarted Firefox and even worse I restarted the PC.

Now I wonder, after all these, if there is a way to restore all my lost TABs that, I believe, there are hidden somewhere...

Asked by rogergr311049 3 months ago

Answered by cor-el 3 months ago

Trust Manager

I'd like to enable the Trust Manager for a series of PDF files. However, even though I've tried several times to do so through the Edit/Preferences function, I've not be… (read more)

I'd like to enable the Trust Manager for a series of PDF files. However, even though I've tried several times to do so through the Edit/Preferences function, I've not been able to do so. Nothing changes. I remain unable to access the docs.

Please help to enable this function?

Asked by gloriathiessen 3 days ago

Last reply by gloriathiessen 12 hours ago

Trouble using a site that I could previously use.

Hello, I am having trouble on the Walmart.com website. I can not see what is in my cart in order to check out. I can add things but nothing else. This is working with ano… (read more)

Hello, I am having trouble on the Walmart.com website. I can not see what is in my cart in order to check out. I can add things but nothing else. This is working with another browser that I have. I did not start having issues until this weekend.

Asked by abbeyroad1973 16 hours ago

Last reply by FredMcD 12 hours ago

One link on site is not responding. All of the other links are responding. The one link does respond on other browsers.

On my banking site, one of the links that normally responds is not responding. All of the other links are responding. The link in question is responding on other browsers… (read more)

On my banking site, one of the links that normally responds is not responding. All of the other links are responding. The link in question is responding on other browsers.

Asked by haydenrtke 15 hours ago

Last reply by FredMcD 12 hours ago

Website won't open on Firefox but will open on other browsers

Website fathom.intelliagent.com won't open on Firefox but will open on other browsers. It worked yesterday but today it won't open. Help me please. Thanks. … (read more)

Website fathom.intelliagent.com won't open on Firefox but will open on other browsers. It worked yesterday but today it won't open. Help me please. Thanks.

Asked by gktwo 13 hours ago

Last reply by jscher2000 12 hours ago

  • Solved

Cannot login to credit union, security code mismatch

Credit Union of Denver has an alert that Firefox may impede access to accounts, and it has been this way for over three weeks. When I try to login I get the notice "Secu… (read more)

Credit Union of Denver has an alert that Firefox may impede access to accounts, and it has been this way for over three weeks. When I try to login I get the notice "Security Code Mismatch." No other browser has this problem. Is anything being done to fix this well-known problem?

Asked by wayne-man 1 day ago

Answered by wayne-man 14 hours ago

Images not populating in tabs

The images or symbols for different websites are not loading in tabs. I have reset several times. I have closed out of the widows and nothing. Is there a fix to have tab … (read more)

The images or symbols for different websites are not loading in tabs. I have reset several times. I have closed out of the widows and nothing. Is there a fix to have tab images populate normally? I attached a snip of 4 different websites all had images in 2021 and now they will not load.

Asked by szbradfo 1 day ago

Last reply by szbradfo 12 hours ago

Need old account login either revived or deleted.

I have a login but didn't want to have sync issues with an old desktop so turned it off. Now I want to use it again to sync phone and new laptop. I have an email/password… (read more)

I have a login but didn't want to have sync issues with an old desktop so turned it off. Now I want to use it again to sync phone and new laptop. I have an email/password but it won't let me in and sets me on a long goose chase ending up with something I need to scan but that scan never shows up. I now have a new account, but can't add a secondary email because "account exists". I need my old account either revived (most preferred option, in that case I want the current account deleted) or, if that is too much to ask for, I want the old account deleted, and I can add a secondary email added to this account. Hope this is clear. Thanks for the help.

Asked by receptionist4 14 hours ago

Can't print PDFs

I have been trying to print a PDF to my HP 7800 series printer from Firefox, but I can't get the PDF to print. The PDF appears briefly in my printer queue, then disappear… (read more)

I have been trying to print a PDF to my HP 7800 series printer from Firefox, but I can't get the PDF to print. The PDF appears briefly in my printer queue, then disappears.

I can print regular webpages just fine, and I can print the PDF using Acrobat. But printing from Firefox's print dialog or the system dialog doesn't work. Locally-saved PDFs, as well as those on a web server, don't print either.

I've tried:

Thanks in advance for your help!

Asked by ben_393 15 hours ago

  • Solved

Volume - muted

My volume suddenly stopped working several days ago. I can hear the volume in my headset, but not through my speakers. 1. I have checked my settings in my computer 2.… (read more)

My volume suddenly stopped working several days ago. I can hear the volume in my headset, but not through my speakers.

1. I have checked my settings in my computer 2. Its not a tab muted 3. Chrome and all over platforms work fine. 4. I have gone into settings and allowed all websites to play audio and video.

Nothing....can someone help me?

I just switched to FF and this is troubling.

Thank you SO much for you time.

Asked by karenmikschpr 17 hours ago

Answered by Shashank Shekhar 16 hours ago

Website access

I ama regular user of www.sainsburys.co.uk for ordering groceries. I have been using the site for many months using Firefox. On the last two occasions I have tried to acc… (read more)

I ama regular user of www.sainsburys.co.uk for ordering groceries. I have been using the site for many months using Firefox. On the last two occasions I have tried to access it I get this error message We've sent you a code

We just need to verify your details. We've sent a verification code to:

w*****l@u********t

Please enter the code to continue to log in: There has been an error sending the code. Please try again. Enter your code This code is valid for 10 minutes. No code ever arrives. The Sainsburys helpline tell me to use another browser. Microsoft Edge works fine (without the need for a code being sent). I have cleared my browsing history & cache (the system is set to do so automatically each tie I close Firefox). Why can I not log in to my Sainsburys account anuy more in Firefox? Can you help me to put it right?

Asked by Willmol 20 hours ago

Last reply by FredMcD 16 hours ago

Create desktop shortcuts with Firefox

I used to create desktop shortcuts to websites by dragging the padlock thumbnail to the left of the URL to the desktop. (see first image) Now it does not create a shortcu… (read more)

I used to create desktop shortcuts to websites by dragging the padlock thumbnail to the left of the URL to the desktop. (see first image)

Now it does not create a shortcut but instead creates a file on the desktop with a .URL extension.(see 2nd image) Double clicking on the file will take me to the website, but as a file and not a shortcut, I cannot modify the name displayed or change the icon displayed.

Am I looking at something new in version 96 or have I inadvertantly changed something in the settings?

Asked by George Sinkinson 1 day ago

Last reply by FredMcD 17 hours ago

Checking for Updates Bug with Firefox

Hi can somebody help me please? Sitting here on Christmas Eve at work trying to fix Firefox. In a nutshell I have a really really annoying bug with Firefox which is goin… (read more)

Hi can somebody help me please? Sitting here on Christmas Eve at work trying to fix Firefox.

In a nutshell I have a really really annoying bug with Firefox which is going to cause me to pull all my hair out.

In the past the program used to check for updates and it used to work fine during this procedure.

Lately though I've been experiencing a really strange bug.

Whenever Firefox checks for updates the browser then cannot load a single webpage or anything while it is checking. Sometimes the checks can take around 3-5 minutes to complete.

Any videos or streams come to an eventual halt.

I have tried tweak a few settings in about:config such as app.update.interval

I have tried uninstalling and re-installing the browser - No change. This still happens usually about 5-8 times a day.

This computer is used for medical emergencies for our clients. We need a full functioning browser. I thought Firefox was that browser but I am beginning to think about installing something else now.

In these situations lives could be put at risk and I want to remedy this problem now before the new year. I imagine we will have a lot of patients coming in. I need to quickly submit forms at times and I really need a stable browser.

a) Can I turn off updates? I would prefer to check manually for updates once a week or so via Help -> About b) Can I reduce the frequency of the checks for updates? c) Is this going to be a normal feature for Firefox from now on?

Asked by reloadedx23 1 month ago

Last reply by reloadedx23 18 hours ago

  • Locked

WHY DOES MOZILLA DESTROY THE WORLD'S BEST BROWSER with FORCED DARK THEMES

MOZILLA NEEDS TO ***THINK*** BEFORE MAKING ARBITRARY CHANGES LIKE FORCED-BLACK THEMES. LAUNCHING A CLASS-ACTION LAWSUIT FROM BEING FORCED TO ANOTHER BROWSER BECAUSE OF … (read more)

MOZILLA NEEDS TO ***THINK*** BEFORE MAKING ARBITRARY CHANGES LIKE FORCED-BLACK THEMES.

LAUNCHING A CLASS-ACTION LAWSUIT FROM BEING FORCED TO ANOTHER BROWSER BECAUSE OF MOZILLA'S OBVIOUS UNWILLINGNESS TO LISTEN TO LONG-TERM CUSTOMERS.

Asked by Bill Mayhew 1 day ago

Last reply by Seburo 1 day ago