Firefox Support Forum

I had to reinstall windows 10, and then Firefox on my computer, after logging into Firefox on this fresh install (had to reset password), my saved passwords and bookmarks are not there. They still exist on my phone, and my phone is now asking for the new password to start syncing again. If I log in on my phone, will it sync the passwords there to my computer? I am worried syncing will cause the ones on my phone to disappear. Is there any way to export my passwords/bookmarks on the phone(android) to file? As a backup just in case. I logged in on an old computer thinking it would sync, even if it was out of date, but now it also shows 0 passwords saved.

Hi, Firstly I apologize because I'm not very tech savvy. My firefox browser has been taking ages to load. I've tried various 'fixes' over the last week or so and they don't work for long. I'm going down the 'try this' list and am at the 'clear junk in manage data' suggestion. Someone else had success with getting rid of a load of youtube saved junk. I'm in the Cookie and Site Data area, it says it's using 793mb of disc space yet when I tap on 'manage data' to try and clear stuff that area shows up as empty. I've searched but can't locate how to fix this issue. Or I might be missing something completely obvious. :/

My memory, and health, is not great so if possible I really don't want to resort to clearing everything and having to re-add log ins etc.

Does anyone know how to fix this please?

Thank you!

Just now upgraded to Firefox 124.0.2 on Windows 10 - I am not sure what the problem is, but every website (excite Mozilla) is now labelled as "unsafe" by Malwarebytes, and I can no longer log into Gmail using Firefox (other browsers work fine.) How can I revert to a prior version? I could reinstall from a prior version using a old download, but then I lose all my bookmarks, etc.

I'm not sure how this happened, but one of my firefox web pages keeps zooming in only on one website and the zoom refuses to reset no matter what I do.

For reference this is wikipedia. Every time I load a wikipedia page it loads zoomed in to 210%, which I will then have to reset to 100% in order to read the page properly. If I for some reason click on a link on the wikipedia page that goes to another wikipedia page, the zoom will reset again to 210%, which I will then need to reset once again. This happens also whenever I switch from the wikipedia tab to another tab and then switch back again. I do have an addon that changes wikipedia slightly (the Wikipedia Vector Skin addon) but disabling this addon doesn't fix the issue.

I went into about:config several times already and changed different settings to try and make it stop, but nothing so far has worked. I've tried resetting layout.css.devPixelsPerPx to 1.0 and back again to -1.0 and it makes no difference. I also tried changing browser.zoom.full to false and it keeps happening. Changing browser.zoom.siteSpecific to false does fix the issue, however it also resets the zoom I have on other websites that I want to keep, so it's not an ideal fix. I also cleared all my cache and cookies and it changed nothing.

Does anyone have any idea on why this keeps happening only with wikipedia, and how I can get this to stop happening? I assume there must be some internal setting that would need to be reset in order to fix this, but I don't know how to do it or where I would even go.

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) but in this case it remain hidden (Reality). Firefox along with all other spinoffs give same result. Chromium based browser works perfect, and taskbar automatically unhide itself.

As OLED screen have became common as monitor, Taskbar auto-hide is must. If this issue cann't be fixed I may have to change my primary browser which I used for almost 15 years.

Kindly, look into it. If Chromium can do it, why not Firefox.

The site opens, I can click to open an email but no content is shown. Starting Firefox in safe mode...same thing.

Works fine on Edge.

A month ago it was I couldn't delete or mark any emails read. Then that just started working again.

Whats going on with Firefox these days? I've used this browser for years with few problems.

Having tried all pointers to how to display this data, I give up and present my case here: In a banking app, the login field is blank and requires me to enter the correct Login ID. This works fine. However, if I double click on that field, an option is displayed, happening to be my email address, which will not work in this case; a numeric value is required.

So, knowing a prompt is enabled, I have entirely failed to get 'it' to save the correct ID. I have also find a place in Firefox settings where I can see and modify the value that comes up. I do however remember doing exactly that for some other site.

So, as I have said, I cannot find this in the Passwords nor the Settings pages. What am I missing?

Help would be much appreciated.

When I try to use the Criterion Channel and several other websites that use cyberlocker video services, I get an error with no code (attached screenshot). Here's what I have tried to solve it with: - VPN - Clearing cache - turning off all extensions that target ads, pop-ups, and tracking; and making sure Firefox itself isn't blocking tracking - using the user-agent switch extension to pretend I'm on a different browser The last one makes me think it might be a Windows 10 problem and not a Firefox problem, but I'm just covering my bases. Any help is appreciated!

On chrome I have several profiles and different ones use different LastPass (and other) extension services. EVERY PROFILE maintains it's OWN login information.

Firefox, however, does NOT ISOLATE PROFILES. On ANY Firefox profile, if I log into LastPass EVERY PROFILE is forced to use THAT information- even going as far as logging out and logging into the OTHER profile's information/account. This is 1990's level idiotic.

WHY are profiles SHARING LOGIN INFORMATION!? This is entirely stupid and defeats the entire purpose of multiple profiles.

I had this happen with Facebook logins, too... WHY does ONE profile FORCE OTHER profiles to change their login information?! WHY ARE THEY NOT SEPARATED?!

How do I solve this?!

it is the SINGLE biggest reason why I can NOT switch to Firefox again. Chrome does this. Chromium does it. EVERY Chromium browser does this. 10 years ago Firefox did this... and I left it when it QUIT doing this... when it BROKE profile separation.

Why is this STILL a problem?!

Is there any way to make Firefox show the "back", "forward", "reload", "bookmark" buttons that are shown in the default context menu when right clicking a web page also in the context menu that is shown when right clicking an image?

I think those buttons should always be included in all context menus opened for a web page, no matter if you happen to click on the background, on selected text, on an image or a link because.

It is so frustrating having to open the context menu multiple times to find a location where the default context menu is opened instead of the specific ones for selected texts, images, links etc.

Thanks!

I don't really know whether this is a FF problem or Google Docs problem but either way I wanted to ask for help here. When I try to install any extensions on Google Docs it redirects me to a blank page and after a few seconds it says "The page isn’t redirecting properly" and doesn't install the extension.

I'm asking this question on a different browser because Firefox cant load any websites.

Basically whenever i open a new tab, it opens to a crashed tab. Gah. It cant even load google, or any website for that matter, not even the homepage for Firefox, its just a blank page with nothing on it, whenever i type something into the address bar and press enter it just disappears and does nothing. Browser settings work, but stuff like passwords dont, and i have most of my important passwords on firefox, so i cant log into runescape and stuff.

Can you help?

I work for the Center for Internet Security (CIS) and my team develops the CIS Benchmarks for securely configuring a wide variety of technologies. Specifically, we make a Firefox Benchmark with recommendation on how to more securely configure Firefox. We would like to get some "Firefox People" involved in helping us update this Benchmark. Some power users and/or some Mozilla folks would be wonderful.

All contributors are listed in the resulting document and the resulting pdfs are freely available on our public website ([CIS Website] https://www.cisecurity.org/cis-benchmarks).

If you are interested please reply and let me know how to contact you.

Phil

I am attempting to copy values from one google sheet to another and am unable to do so effectively as whenever I press crtl +shift + c I open the the developer tools. All my efforts on looking for a solution have lead me to unsupported extensions so I'm stuck wondering what to do.

TL;DR: Make sure you're on the latest... turn Sync off on the computer that isn't showing the remote tabs, then turn Sync back on.

Details:

Three computers (Windows), a phone, and a tablet. Firefox 124.0.1.

Sync is enabled and generally seems to be working fine. But I just noticed, on one computer, that when I went to Firefox View, and clicked on "Tabs from Other Devices", that it was showing nothing, other than the, "Log into your Firefox Profile", which I was already logged in... so that was messed up.

Did a number of things, like checking the other computer, manually syncing from the other computer, coming back to this one, and telling it to manually sync. It also seemed to be stuck in syncing (a grayed button that said "Syncing...")

I looked, and there was an update available to 124.0.2, so I used this opportunity to upgrade.

When I came back in, I still didn't have the remote tabs showing up, so I turned off "Sync" entirely, but didn't log out of my Firefox account, and then turned it back on.

Now I'm seeing the remote tabs.

That's how I fixed it. I hope it helps. I see others having Sync problems, and getting terrible suggestions that are not helpful. In this case it's the simple thing that fixed it for me. Turn it off and turn it on again. If that doesn't work, unplug the computer from the wall and plug it into another outlet.  ;-) ( That's a joke for those of you with a sense of humor. )

I have Firefox on 3 devices, I deleted several passwords from 1 device expecting this change to sync to the other 2 devices. Instead for several days the 2 devices showed the original number of passwords whilst the device I made the changes on showed the new amount. Now that device appears to have resynced the passwords I deleted. Am I supposed to delete them on each device?

I have the latest version of FF on all devices.

I am not sure when exactly problem started but for few months I have problem with automatic update of firefox. It properly detects update and downloads it but when I click to restart browser and apply update (this should close browser and display update install bar) nothing happens - browser simply closes. When I launch it again and go into "about firefox" again I see spinning circle next to "installing update". Of course this update never installs. When I close it for 2nd time and go into "about firefox" it goes back to "update ready to install, click to restart" - and again, when I click it browser simply closes without restarting and installing update. I tried removing my profile, using safe mode, disabling antivirus. Issue seems to be related to firefox itself. I also tried removing mozilla maintenance service but it did not help. Does anyone have any idea what could be causing this? For now only way for me to update firefox is manually download full installer from website and then it installs latest version without any problems - until next month comes and I have to update it again.