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Why my website is not loading properly?

Hi Mozilla Support Team, I am new here, I am facing a problem. When I visit my website (http://digitalworldgiant.com/) on Mozilla's new browser. My website is not loadin… (read more)

Hi Mozilla Support Team, I am new here, I am facing a problem. When I visit my website (http://digitalworldgiant.com/) on Mozilla's new browser. My website is not loading properly. Please guide me what is the problem. Thanks!

Asked by johnchristopher13240 4 days ago

Last reply by FredMcD 4 days ago

No audio on iHeart radio on CJAD Montreal, Qc

No audio on iHeart radio. Audio plays on my music app and YouTube. I am on Mac OS Catalina ver 10.15.7 & Firefox 94.0.2. I have cleared my cache & cookies. Any h… (read more)

No audio on iHeart radio. Audio plays on my music app and YouTube. I am on Mac OS Catalina ver 10.15.7 & Firefox 94.0.2. I have cleared my cache & cookies. Any help would be appreciated. Keith @ Keith.wilson@mcgill.ca

Asked by keith.wilson 4 days ago

Sleekplan applet not showing in Firefox

At www.getmoood.com we use Sleekplan for collecting feedback. You can see it in Safari and Chrome, at the right side of the site. I cant find a way to show it in Firefo… (read more)

At www.getmoood.com we use Sleekplan for collecting feedback.

You can see it in Safari and Chrome, at the right side of the site.

I cant find a way to show it in Firefox. Please advice.

Asked by Robby! 5 days ago

Last reply by jonzn4SUSE 5 days ago

YouTube videos refuse to play and buffer indefinitely.

Recently YouTube videos have stopped playing when I'm using the Firefox browser on Windows 10. This has occurred both on my laptop and on my desktop computer. The player,… (read more)

Recently YouTube videos have stopped playing when I'm using the Firefox browser on Windows 10. This has occurred both on my laptop and on my desktop computer. The player, surrounding website, comments, description, etc. all load correctly. The video does not, instead displaying either the video's thumbnail and a buffering symbol, or a blank black screen and a buffering symbol. The time codes on the video load correctly. Ads do not play either, and instead after about 15-30 seconds of buffering the "skip ad" button appears in the lower right hand corner of the video. Videos play normally on both Chrome and Edge, and all other media content appears to load correctly (music/spotify, videos on social media websites, etc.)

So far I have tried: - Running Firefox in troubleshoot mode - Refreshing Firefox - Clearing the cache - Disabling and re-enabling hardware acceleration (didn't work either way) - Uninstalling and reinstalling Firefox - Rebooting my machine - Waiting for the problem to fix itself (it's been two weeks on my main desktop/tower and it's still not working).

At this point the only thing I haven't tried is messing with advanced config settings, and I'm avoiding that since I have no idea what any of them actually do (despite what certain reddit threads recommend).

As far as I'm aware, no specific update to either of my machines or Firefox has preceded the issue appearing. It's been going on on my desktop computer for about two weeks, the problem just started on my laptop last night.

It's worth nothing that I usually use UBlock Origin, Simple Tab Groups, and Facebook container. Those extensions are not currently installed since I had to reset my browser in the process of trying to fix the issue.

I can also confirm it's not an internet issue; speed tests show normal download/upload speeds for my wifi, and those have not varied since the issue began. All of my drivers are also currently up to date.

Asked by duskscales 5 days ago

Last reply by jonzn4SUSE 5 days ago

Firefox 94.02 disconnecting from certain sites

After the last update of Firefox, 94.02, my browser keeps disconnecting from some sites like gmail, yahoo. Once it disconnects it cannot reconnect back till a hard reset … (read more)

After the last update of Firefox, 94.02, my browser keeps disconnecting from some sites like gmail, yahoo. Once it disconnects it cannot reconnect back till a hard reset . Sometimes it doesn't respond at all to some sites. Other sites like Facebook have no such issue. I have the same issue on windows 10 and Linux on two separate machines and two different networks. And no , safe mode is no better. Any ideas ?

Asked by arv.mehta 5 days ago

Last reply by jonzn4SUSE 5 days ago

  • Locked

Instagram / Facebook Displays Texts in Icon and posts

Whats happening? I have already ticked "websites using their own fonts" Icons and Posts are displayed with text with no reason? Some stories you can see bust most of them… (read more)

Whats happening? I have already ticked "websites using their own fonts"

Icons and Posts are displayed with text with no reason? Some stories you can see bust most of them are not displayed

Its the only site that has problem in firefox and you cant even do something, firefox turns it into a broken site.

Tried:

Disabling Addons Colors: "Override the colors specified by the page with your selections above"

Nothing works

Even facebook sometimes posts images with text description...

Asked by lostre5 5 days ago

Last reply by cor-el 5 days ago

Firefox caching shopping cart incorrectly

Hi, I am having an issue with a website I am developing, which I am only seeing in Firefox. To reproduce please try the following: 1. Go to https://mymummyteacher.com/sto… (read more)

Hi,

I am having an issue with a website I am developing, which I am only seeing in Firefox. To reproduce please try the following:

1. Go to https://mymummyteacher.com/store and add a product to the cart. 2. Close the tab / browser 3. Go back to https://mymummyteacher.com/store and add a product to the cart. The single product that has been just added is shown, however the Subtotal and Total are showing as if the previously added product is still in there too.

If I do a hard reload (hold down shift), all the other products then appear. So I think this is an issue with caching. I am not seeing it on other browsers. Is this a bug, or is there something I can do to stop it happening?

Thanks

Asked by mike475 5 days ago

Last reply by FredMcD 5 days ago

Faulty web site functions

On screen 'buttons' don't work when using Firefox but work with other browsers. When connecting to the following web site the on screen 'buttons' DONATE and DONATE NOW do… (read more)

On screen 'buttons' don't work when using Firefox but work with other browsers.

When connecting to the following web site the on screen 'buttons' DONATE and DONATE NOW don't function when using Firefox.

https://www.charidy.com/lifeline?utm_source=Mailchimp&utm_medium=email&utm_campaign=lf-giving-day-21&utm_content=button&utm_term=donors&mc_cid=9dafdce4b7&mc_eid=a9351daa1d

Firefox is my default browser and has been for many years. If I copy and paste the link into another browser e.g. Chrome, the function as expected. Is this a fault with Firefox or with the particular website?

Asked by GreyViper 5 days ago

Last reply by cor-el 5 days ago

Cam some fix > Walmart Grocery pickup checkout error

This issue has went unresolved for more than 3 months. Walmart Grocery pickup checkout error... I use the Walmart grocery Website on my laptop. Please see attached pic fo… (read more)

This issue has went unresolved for more than 3 months. Walmart Grocery pickup checkout error... I use the Walmart grocery Website on my laptop. Please see attached pic for error/crash received.

Asked by Don Mashak 1 week ago

Last reply by jonzn4SUSE 6 days ago

SnippingTool/EVERNOTE Only works on Edge Not Firefox

Basically this means the end of firefox for me I use snipping tool to paste entries into my evernote, which is like a dropbox website similar to one note. Unfortunately b… (read more)

Basically this means the end of firefox for me

I use snipping tool to paste entries into my evernote, which is like a dropbox website similar to one note.

Unfortunately both at home and at work on a government firewall, only micrsoft edge allows me to paste Screen Snips that i sent to my clipboard.

At work only firefox will run evernote and edge doesn't; however i cannot paste the snipping tool snips.

Basically Firefox is being shut out of microsoft computers due to inability to paste clipboard screen snips. You guys should lawyer up or something.

Asked by bcschnakenberg 6 days ago

Last reply by jonzn4SUSE 6 days ago

Facebook fails to load

I am running Firefox 94.0.2 on a 2013 macbook air.....Facebook page fails to load, just gives me a blank page! Works all ok on Safari and Chrome etc. on same mac. Cleared… (read more)

I am running Firefox 94.0.2 on a 2013 macbook air.....Facebook page fails to load, just gives me a blank page! Works all ok on Safari and Chrome etc. on same mac. Cleared history and cach etc...no Change - any advice or help graetfully accepted.

Asked by matthews.tyrone7 6 days ago

Last reply by FredMcD 6 days ago

access is being block to united health care site

HI -- earlier this week I tried to log in to my united health care medicare site. After I put in my log in credentials I got a page that says "Access Denied - Error 15 -… (read more)

HI -- earlier this week I tried to log in to my united health care medicare site. After I put in my log in credentials I got a page that says "Access Denied - Error 15 - member.uhc.com ... This request was blocked by the security rules. ... For assistance, please contact Rally Consumer Support at ...-...-..... "

I called Rally, they said the problem was the uhc site. I called uhc ... they said the problem was a firefox problem.

I can access in chrome and safari, but my preferred browser is firefox. Can you fix this?

Thanks Judy

Asked by joneill1 6 days ago

Last reply by FredMcD 6 days ago

  • Solved

Unable to log onto Vanguard Account

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my pho… (read more)

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my phone app and using the Microsoft browser). I contacted Vanguard and they said they have not had any reported issues on the website.

When I click on the LOGON icon, a blue halo appears around the icon, but I cannot complete the logon. All other icons on the home page work properly on Firefox, but the LOGON does not. Deleting cookies did not help.

Are other Firefox users experiencing this on Vanguard, and if so, is there a fix?

Asked by K_E_BETSCH 6 days ago

Answered by FredMcD 6 days ago

Eyedropper from Web Developer Tools -> Inspector -> Eyedropper does not work on some websites

When I open Web Developer Tools -> Inspector -> Eyedropper the eyedropper just shows a circle but does not copy or display the colors as you hover over them. When y… (read more)

When I open Web Developer Tools -> Inspector -> Eyedropper the eyedropper just shows a circle but does not copy or display the colors as you hover over them. When you click it just copies #000000 to the clipboard.

The only way I can use the Eyedropper is by going to: Tools -> Browser Tools -> Eyedropper.

My current Firefox version is 94.0.2 and I noticed this issue within the last minor/major update. I also noticed that the issue heavily depends on the website you are trying to get colors from. Some websites work fine while others it does not work.

When I try it on Hacker News (https://news.ycombinator.com/) it does not work for me.

Asked by subless 1 week ago

Last reply by cor-el 6 days ago