Showing questions tagged:

I have internet connection with yahoo, but when I go to yahoo mail I loose internet connection.

I go to yahoo and have internet connection. When I go to yahoo mail and click on an email a box comes up saying "No Internet connection". I can go back to yahoo's home p… (read more)

I go to yahoo and have internet connection. When I go to yahoo mail and click on an email a box comes up saying "No Internet connection". I can go back to yahoo's home page and everything works fine. I tried Safari to see if I had the same problem and if it was yahoo mail. Safari worked fine. Why is Firefox not connecting to the Internet in Yahoo mail?

Open 1 20

Trouble using Fedex website after 153 update.

Ever since I updated to 153, the FedEx website goes unresponsive after it pulls up a tracking number: I have to force quit Firefox to get out of this problem. No other… (read more)

Ever since I updated to 153, the FedEx website goes unresponsive after it pulls up a tracking number: I have to force quit Firefox to get out of this problem. No other website that I use has this issue. Everything else works just fine. What could be the issue here?

Open 1

Suddenly https://unifi.ui.com console doesn't work on Firefox, but it does on other browser

Suddenly https://unifi.ui.com console doesn't work on Firefox anymore, but it does on other browser, it even works on mobile app. It works on Chrome e.g. We tried Firofox… (read more)

Suddenly https://unifi.ui.com console doesn't work on Firefox anymore, but it does on other browser, it even works on mobile app.

It works on Chrome e.g.

We tried Firofox incognito/Private mode but same problem.

Suport from Unifi can't help they say it a Firefox problem.

Open 1 10

How to get Firefox to allow Aldi login.

I have been using Firefox for a long time to access Aldi. Now it goes to the login page, but will not let me input my email or phone number. The word Aldi is in its place… (read more)

I have been using Firefox for a long time to access Aldi. Now it goes to the login page, but will not let me input my email or phone number. The word Aldi is in its place and will not let me input anything. I can't even get rid of the name Aldi from it. I can use Edge with no problem at all, but I don't use Edge. What could be my problem with FireFox? I've tried all the troubleshooting tricks I can find online, but nothing works. Aldi, which is tied with Instacart informed me that it was a problem with Firefox. The actual website for Aldi is listed below. Please advise.

Sincerely, Gene Heard

https://account.aldi.us/s/login/?ec=302&inst=VQ&startURL=%2Fsetup%2Fsecur%2FRemoteAccessAuthorizationPage.apexp%3Fsource%3DCAAAAZ7hbHOjMDAwMDAwMDAwMDAwMDAwAAABBh2237xYJrovcvDIMlVRItLEZVOPXhf1RHxNCYLBEt-jDG56A-cQvCWDbLxHTIdrg8XgdbtjCL56FMLx9ey8SWGLOBQ0Jpwa1poFn5Ava173swkTqdflEAHYYExlwJxG9mygaL3ixmzg0fKPjUvh7grtzlSWq2LDUXsCnHemFpLJ9nYrCN2z-RN6M2EiVDSyWR2y-od9v7Xu70v-k6dxC4vXCdS4vUM835meH8mCm6k6BwICS8chVnakrGXRWADB2XZeiGl9svC6Fmvpl_zqxuwFKalFvpZ1n8BIBy-DzUi8jg6dbRhA5fj3yUZej_JymnQyye_XcEhXaXLgje3Y4KdlxZV8ImUwcoh48QM4hkRpQ6lMVE2hWvyiRst6RDyXmfZiE7JEMx4vFR4Ztbq8y_IjdGHm_vnowIiEEV712RZILxW4EeQD0B2MImauhhqASW-uVd8T4QVt_Ehes3uKzgvs-FWUnjQUt40Ywyk8jgZc-0__gYKuMgbHZXdHaoRlwOWKXHSCecIe7OYDuw898HM46Qzejetf-nH-KEIQQRCyfUeyu1sgTZ_p-V1UV5yRlBZjC9JCZJMkHHv2rk69lHml2yvxXRPipJeT_LDQ33ut6usXr5pHXAJXa9o1lw_ZHo9zhmrqyflIwhMTiULte3ErFbHe-1dLzduVVEUVjED1GU4L4gEqHQO0eAD4qw6IsDK9-noeaVlqaD9z3yEEPdyUoiR9T-6yJ2k3lzSGuRpk17XgAId9OEikA0yCE5f3VKFip-UgQcPsC6zYzTAMOpRe91kZgrhVDv5U4w86MUgMx7RSMw1gCT0UazCDltLSqxe2yoPGbkQEBYeLr5RrSQS6Sq8bnp5EzcuNJTQP-TER

Open 3 10

I'm on a Mac running Big Sur 11.7.11 & I cannot log into my Yahoo mail account. The little dot just keeps moving.

Please tell me why I cannot login to Yahoo.mail. My mail account is [redacted] @yahoo.com. I don't know why, but I did get a message to enter my password to Yahoo in Se… (read more)

Please tell me why I cannot login to Yahoo.mail. My mail account is [redacted] @yahoo.com. I don't know why, but I did get a message to enter my password to Yahoo in Settings, but was unable to do so.

Open 1

Ever since upgrade to macOS Tahoe 26.5.2 and Firefox about version 150 SOME forms have stopped working

eg https://transportnsw.info/opal-view/#/account/cards is meant to show down arrow next to name - does not appear; go to Profile, Edit address - 'Save as delivery address… (read more)

eg https://transportnsw.info/opal-view/#/account/cards is meant to show down arrow next to name - does not appear; go to Profile, Edit address - 'Save as delivery address' checkbox and Submit button do not work. Also had this on the StGeorge bank page https://www.ui.stgeorge.com.au/resolve/etb0/createCustComplaint - Next button does not work. other sites as well have buttons not working (about 20% of sites?) (Sorry both the above examples need accounts to test). Often (not always) if I open the page with Chrome it works. I think they were working ok after macOS update but after a Firefox update went to a very light screen - problem started then.

Also - using about:support the copy raw data button works; the copy text button does not.

Thanks

Open 3 40

My bank's online bill-pay option suddenly stopped working after a recent Firefox update.

My bank's online bill-pay option suddenly stopped working (after years of no problems). The bank's help desk said that many Firefox users are having the same problem aft… (read more)

My bank's online bill-pay option suddenly stopped working (after years of no problems). The bank's help desk said that many Firefox users are having the same problem after a recent Firefox update. So I had to switch to a different browser to pay my rent. PLease provide a fix. Thanks.

Open 1 10

Firefox has trouble loading my website correctly.

Hello, I'm having an issue with my website, https://bitlifeapk.org/, when it's opened in Firefox. Some pages appear to load more slowly than expected, while they seem to … (read more)

Hello,

I'm having an issue with my website, https://bitlifeapk.org/, when it's opened in Firefox. Some pages appear to load more slowly than expected, while they seem to work normally in other browsers.

I've already cleared the cache, disabled extensions, and tested on different devices, but the issue still occurs. Has anyone experienced something similar or can suggest steps to identify whether this is a Firefox compatibility issue or something I should fix on my website?

Thank you for any advice.

Open 1 20

Scrolling issues using Windows 11

How do I resolve scrolling issues (unable to scroll) on many websites. AI recommendations of clearing browsing history and cache have not been effective. Scrolling is pos… (read more)

How do I resolve scrolling issues (unable to scroll) on many websites. AI recommendations of clearing browsing history and cache have not been effective. Scrolling is possible using Google Chrome.

Open 6 30

Can’t pay bills via bill pay in checking account.

Had been able to use bill pay for my checking account on my Mac desktop. Now when I hit submit and pay it doesn’t do anything. I’ve been told it’s my browser. Please advi… (read more)

Had been able to use bill pay for my checking account on my Mac desktop. Now when I hit submit and pay it doesn’t do anything. I’ve been told it’s my browser. Please advise.

Open 1

Ynga Poker does not reload in firefox and shows" Sorry reload

Hello Firefox Support, I need your help with a problem in Mozilla Firefox. I play Zynga Poker on my laptop. Firefox is much faster than other browsers on my computer, but… (read more)

Hello Firefox Support, I need your help with a problem in Mozilla Firefox. I play Zynga Poker on my laptop. Firefox is much faster than other browsers on my computer, but Zynga Poker does not load. It only displays the message "Sorry, reload." Reloading the page does not solve the problem. The game works in Google Chrome, but Chrome is extremely slow, making it difficult to play. Could you please help me find out why Zynga Poker does not work correctly in Firefox and how I can fix this issue? Thank you for your time and support. Kind regards

Open 3 10

When I try to apply for jobs using Glassdoor or Indeed, I get to the final page and the browser won't progress to the next step. I have successfully applied in other browsers (Bing) but I prefer to use Mozilla Firefox. This problem just began a week ago.

Since I have been able to proceed and complete job applications to Indeed/Glassdoor in other browsers, I have to assume there is a setting somewhere in Firefox that is pr… (read more)

Since I have been able to proceed and complete job applications to Indeed/Glassdoor in other browsers, I have to assume there is a setting somewhere in Firefox that is preventing me from completing these tasks. I would like some ideas, theories, and instructions to correct this problem sent to my email, [edited email from community support forum]. I have included some images of what I am getting. In some cases, I just get a spinning circle. In other cases, the screen goes "grey" and won't proceed. In the third example I have provided, the screen does nothing. Clicking the "Continue" button simply does nothing. It is as if the button has been rendered inactive. Thank you for your assistance.

Open 2

Unable to upload local files to Synology Nas via its Quickconnect

Firefox version: Latest version on Mac. MacOS: Latest version. Issues: After a certain date, I did not know what happened. After that date, I was unable to drag the local… (read more)

Firefox version: Latest version on Mac. MacOS: Latest version. Issues: After a certain date, I did not know what happened. After that date, I was unable to drag the local files to my Synology Nas via its "Quickconnect" service in Firefox. I made several attemps trying to have this issue solved but in vain. Eventually I had to switch back to Chrome. By the way, I am able to log into Quickconnect in Firefox and delete files.

Open 1 40

GMX folders no longer loading

My folders suddenly stopped loading. When I log in, I can see grey boxes down the left hand side where my folders used to be. It looks as if the folders are trying to loa… (read more)

My folders suddenly stopped loading. When I log in, I can see grey boxes down the left hand side where my folders used to be. It looks as if the folders are trying to load, then the grey boxes disappear and all I see is in the screenshot I have attached.

I have followed the instructions GMX provides. Cleared the cache, etc. Those didn't solve the problem. The second attachment shows instructions that showed when I did an online search. Please ignore the second suggestion regarding Thunderbird. If these instructions refer to gmx settings, I cannot access them as you see by the first attachment, there is no way I can access gmx settings. The icons you can see only change how my inbox contents are displayed. If the instructions refer to email settings within FIREFOX, I am still stuck as I can find no help within FIREFOX on GMX settings that deal with these settings. I am offering my firstborn, my beloved dog, Reggie, and my best wishes for a long and happy life to the person who can successfully help me with this problem. Hopefully, Pam Barkas

Open 2 60