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  • Solved

When trying to close a single tab, all tabs disappear. Clicking on the Firefox, all tabs appear even the one I was try to close,

Give me a fix to Firefox, if one exists. I noted the same problem was listed in 2014. I have deleted Firefox from my Mac. Downloaded it again and installed it. The sa… (read more)

Give me a fix to Firefox, if one exists. I noted the same problem was listed in 2014. I have deleted Firefox from my Mac. Downloaded it again and installed it. The same set of tabs appear. Help!! Using Mac OS Catalina, 10.15.7,

Asked by Jerry 1 month ago

Answered by cor-el 1 month ago

crashing tabs

We have used FF on various devises for many years. It WAS a stable and reliable browser. Recently it has become an almost constant source of irritation and frustration. A… (read more)

We have used FF on various devises for many years. It WAS a stable and reliable browser. Recently it has become an almost constant source of irritation and frustration. Apart from other things, like certificate and site loading issues, often, when we reduce the browser and reopen it all except the home tab disappear. And restore session is always greyed. Yes, we have searched for solutions and tried myriad fixes - none work. We have been forced to defile our macs with chrome. Apple are still lost in the jungle on safari.

Sorry, but you have stuffed up a once great browser. .

Asked by leemjcee 1 month ago

Documents opening with wrong location displayed

Since the latest upgrade, when I click on a linked document (either in an e-mail or on a webpage) and choose to open it in Firefox, the address on the new tab is file:///… (read more)

Since the latest upgrade, when I click on a linked document (either in an e-mail or on a webpage) and choose to open it in Firefox, the address on the new tab is file:///C:/Users/... rather than the actual URL of the document. This is very problematic for me, I do a lot of newsletter and social media work and I frequently need to be able to share document URLs (they are often sent to me for that purpose). How can I adjust my Firefox settings so clicking on a link takes me to the actual URL? I already changed the Settings / General / Applications selections to Always Ask, and it does always ask, but when I choose "Open with Firefox" I get a file:///C:/Users/... string in the search bar rather than the URL I need.

These are not documents saved on my computer. When I click on an e-mail link to open a document in Firefox, the search bar shows a file:///C:/Users/... string. When I click links on webpages (even links I've posted myself), the document opens in a new tab with a file:///C:/Users/ prefix rather than showing the actual URL. I do a lot of work by sharing online files so this is really messing me up. Prior to the most recent Firefox upgrade, I would always get a shareable URL automatically. I just want the opening mechanism to go back to the way it was.

Would greatly appreciate any tips on how to fix this. Thanks for your help!

Asked by etdavidoff 1 month ago

  • Solved

open multiple tabs at once

Hello, Please add this feature in Firefox and Firefox developer edition I am wondering when i open firefox developer edition. All the tabs will be open during stating fir… (read more)

Hello,

Please add this feature in Firefox and Firefox developer edition

I am wondering when i open firefox developer edition. All the tabs will be open during stating firefox developer edition.For better understanding this feature is already in google chrome.Please search this in google

Open a specific page or set of pages

Asked by er.anujchadha 1 month ago

Answered by FredMcD 1 month ago

Tab opens twice when I hold ctrl + click.

Hello all, I'm having an issue with my FF browser and opening tabs. When I hold ctrl and left click on a video, it opens the video in a new tab (which I want) but it open… (read more)

Hello all,

I'm having an issue with my FF browser and opening tabs. When I hold ctrl and left click on a video, it opens the video in a new tab (which I want) but it opens the tab twice. This doesn't happen on every site I visit. I opened FF in troubleshoot (safe) mode and this issue still occurred. I thought that maybe its the mouse on my laptop but I opened Chrome and didn't have this issue at all. Is there anyway to fix this? It isn't a huge problem, just a major inconvenience that I'd rather not have to deal with. Thanks in advance.

Asked by fripp89 1 month ago

Last reply by cor-el 1 month ago

Tab Bar Freezes

So, a few minutes ago, I was trying to open a tab, and suddenly my tabs froze. When I clicked on the tabs, nothing happened. I couldn't get back to any of the pages I was… (read more)

So, a few minutes ago, I was trying to open a tab, and suddenly my tabs froze. When I clicked on the tabs, nothing happened. I couldn't get back to any of the pages I was on. So I exited the browser, and when I reopened the browser, even my pinned tabs were gone. This has happened a few times in the past. I used to just brushed it off, but I don't have the patience right now. What if this happens when I'm in the middle of typing out an essay? What if my progress isn't saved then? I can't have that happening, so I need to know. What should I do when my tabs are frozen and unresponsive?

Asked by Nadya M 1 month ago

Last reply by Terry 1 month ago

I've lost my last session after updating Firefox

This is unbelivable in my opinion. I have lost my last session after updating the Firefox. I hve used Firefox more than 10 years. I am a researcher at a university. My la… (read more)

This is unbelivable in my opinion. I have lost my last session after updating the Firefox. I hve used Firefox more than 10 years. I am a researcher at a university. My last session is so valuable because I spent weeks to reach some academic sources and articles. And all of those were opened as different pages in my last session. Normally, I have "restore my session after every closing/opening the Firefox setting. However, after the last update, this feature did not worked and I have lost the session. I am waiting to hear solutions from responsible people. If this problem would not solve, I will share my story with everyone I can reach.

Asked by sbkurban 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Solved

the plus tab to open a new tab has disappeared from my browser

Hello, For no reason I can easily identify, the plus symbol labeled tab to open new tabs from the browser has disappeared. I can still easily use the right click of the m… (read more)

Hello, For no reason I can easily identify, the plus symbol labeled tab to open new tabs from the browser has disappeared. I can still easily use the right click of the mouse or the control t keyboard trick, but I would much prefer the convenience of the ever available and accessible plus tab option. Your help to restore this feature would be very much appreciated. I use a Dell pc laptop with Windows 365 and Firefox. Thank you, Milagra Tyler [email removed from public]

Asked by milagras 1 month ago

Answered by cor-el 1 month ago

Firefox sessions

My firefox sometimes open tabs as it was before but sometimes it opens new session or session I had about month ago. That session even have my month back history,but not… (read more)

My firefox sometimes open tabs as it was before but sometimes it opens new session or session I had about month ago. That session even have my month back history,but not actual. Sync have no affect at all

Asked by artem_klesov 1 month ago

Last reply by FredMcD 1 month ago

Tab previews need tweeking

It's not a huge deal but annoying none the less. And hard to explain. When I hover over the Firefox logo in my taskbar, all my open web pages are shown in miniature, whi… (read more)

It's not a huge deal but annoying none the less. And hard to explain. When I hover over the Firefox logo in my taskbar, all my open web pages are shown in miniature, which is great. The problem is, each of those small pages is shown at the top of the respective page rather than the position where I was working within them. In other words, I can't just pass my mouse over one of the miniatures and see the page displayed in the position where I was working; all I see is the top of that webpage. To get back to the spot where I had been working, I must actually click on the miniature and go back to that page. When I do, it opens correctly, exactly at the spot where I left it. But this means I have to click on each page to see where I was. So if I have 6 or 8 web pages open, and want to get a quick glance at any one of them, I have to hover then click on the page and go to it. I guess I got spoiled by the way Yahoo used to work; when I hovered over any of the miniatures, I was looking at the location on that page where I was working. I didn't have to actually click on the page to get a quick look. Hope this is making sense. Is there a setting I can adjust?

Asked by JDBJ 1 month ago

Downloaded files open in same tab in Whatsapp web

Hey, with the latest firefox update I have a problem dowloading pdf files from Whatsapp web. When downloading the pdf it automatically opens up in the same tab, effectiv… (read more)

Hey, with the latest firefox update I have a problem dowloading pdf files from Whatsapp web. When downloading the pdf it automatically opens up in the same tab, effectively closing whatsapp web. Very annoying, especially when im trying to look at multiple files send in the chat, because every time i need to open whatsapp web again. Instead of opening the file in the same tab I would like it to open either in a new tab or a new window but can't find any settings option that would allow me to do so.

Asked by marvin0894 1 month ago

Last reply by Terry 1 month ago

  • Solved

several weeks ago, i noticed that my tabs that i have had open for months no longer were present when i had occasion to open firefox. i think it happened after update 98.0.2 was installed.

several weeks ago, i noticed that my tabs that i have had open for months no longer were present when i had occasion to reopen firefox after i had shutdown computer. i t… (read more)

several weeks ago, i noticed that my tabs that i have had open for months no longer were present when i had occasion to reopen firefox after i had shutdown computer. i think it happened after update 98.0.2 was installed. i have searched help, etc. one solution that was my exact problem did not apply to me because the screenshots the contributor was using were not present on my version of the browser (or it is always possible that i was lost). this issue is a pain and i sure would appreciate any help thanks, Steve

Asked by scturn48 1 month ago

Answered by scturn48 1 month ago

Why when I open a tab from another I have open, it appears as new widow, and about 1/3rd. the size?

I find this does not happen when I opened Mozilla and searched for an answer, but if I am in almost any other site, and click a link, it oens in a new window and is so na… (read more)

I find this does not happen when I opened Mozilla and searched for an answer, but if I am in almost any other site, and click a link, it oens in a new window and is so narrow, it is unusable until I stretch i. This is a pain, and never happened ubtil about 1-2 months ago after an update.

Please let m know if anyone has a solution to this irritating challenge.

Jim Rautio

Asked by jim268 1 month ago

Last reply by cor-el 1 month ago

"Send Tab To Device" feature has stopped working.

I run firefox 98.02 on several devices, on linux (Ubuntu 20.04.4 LTS, Ubuntu Studio) and at some point either the windows devices which still have send tab to device menu… (read more)

I run firefox 98.02 on several devices, on linux (Ubuntu 20.04.4 LTS, Ubuntu Studio) and at some point either the windows devices which still have send tab to device menu item are not sending or the linux device is not receiving the tab. The latter is probable as the menu item is no longer in the menu. Is there an "about:config" setting to get that back? Thanks.

Asked by daniel.a.sprouse 1 month ago

Last reply by cor-el 1 month ago

Recover old session before potentially accidentally deleting

I'm trying to recover a profile that has the most recent history, tabs and pinned tabs that I seem to have either lost or overwritten yesterday. I can try to reconstruct … (read more)

I'm trying to recover a profile that has the most recent history, tabs and pinned tabs that I seem to have either lost or overwritten yesterday. I can try to reconstruct from my actual history but I don't remember everything I had open. I'm also not sure what to do with all the profiles that are associated with my browser. The version with my actual name is not the default and is an initial version I used on an older computer.A ny easy answers would be appreciated. It's frustrating that there is no way to contact them Mozilla directly.

Thanks

Asked by ellenceegee 1 month ago

Last reply by cor-el 1 month ago

Restore lost tabs after crash when restore previous tabs methods aren't working

Hello! My computer crashed recently ending my Firefox browsing session along with the 3 windows and likely close to 50 combined tabs I had open. Upon re-opening Firefox I… (read more)

Hello! My computer crashed recently ending my Firefox browsing session along with the 3 windows and likely close to 50 combined tabs I had open. Upon re-opening Firefox I'm pretty sure I clicked "Restore previous session" on the page that pops up with that prompt as I normally do expecting all previous windows and tabs to reappear, but for some reason it didn't load as usual and instead reloaded a new window saying that I'm on the latest version of Firefox with 1 additional blank homepage tab instead of my previous 3 windows with multiple tabs. In that new window the "Restore previous session" option from the menu bar was greyed out and nothing appeared in the "Recently closed windows" or "Recently closed tabs" areas. I ended the new window using the End Task feature in Task Manager and have not opened Firefox back up in hope of being able to recover the now 2 (or I guess 3 if the restore re-load is considered a new session) sessions ago windows/tabs.

I have tried 2 methods to get my previous tabs back: 1) sessionstore-backups subfolder in the Profiles folder - the recovery.jsonlz4/baklz4 are both from the newer blank tab session, the previous.jsonlz4 is from 2 months ago, and the upgrade.jsonlz4 files are also older from 2 months ago so none of those files have the data I'm looking for 2) ShadowExplorer to find an older version of the sessionstore-backups, but this too did not have helpful files from either the recovery/previous/upgrades file types after extracting and seeing only 3 tabs from the older session they logged

Before reopening Firefox again, is there any other method or attempt I should try to restore the now 2 sessions back 3 windows and their tabs? Any relevant help or advice would be greatly appreciated!

Asked by Josh 2 months ago

Last reply by Josh 1 month ago