How To Get My Add-ons back

The other day I discovered all my extensions have been disabled. I have an old Mac and am not able to upgrade to a newer version of Firefox. Is Mozilla going to offer a s… (read more)

The other day I discovered all my extensions have been disabled. I have an old Mac and am not able to upgrade to a newer version of Firefox. Is Mozilla going to offer a solution for people like me who find their preferred browser to now be frustrating and inefficient? I would love to restore my add-ons. Thank you.

Asked by austindsb 10 hours ago

Last reply by austindsb 3 hours ago

Some Keyboard Shortcuts No Longer Work.

Hello. This question concerns the Windows 11 desktop version of Firefox. I have long used the Home and End keys on my extended keyboard to scroll to the very top of any … (read more)

Hello. This question concerns the Windows 11 desktop version of Firefox.

I have long used the Home and End keys on my extended keyboard to scroll to the very top of any given page in Firefox (Home) or to the very bottom of that page (End).

But, lately, I notice that, for no reason I can figure out, Firefox no longer responds to those shortcuts. Now, when I tap Home or End, the page may, at first, scroll up or down slightly but not to the top or bottom. If I press Home or End again, nothing happens at all.

Sometimes, if I press Ctrl + Home simultaneously or Ctrl + End the page will scroll to the top or bottom respectively.

Why has Firefox's behavior apparently changed? Is there an issue with my keyboard or operating system settings? (I use a Logitech G915 keyboard.)

Please let me know how to restore Firefox's shortcut functionality, where I can tap just Home to scroll to the top of a page or only End to scroll to the bottom of a page.

Thanks and be well.

Asked by buy6 4 hours ago

Opening new windows and swapping between windows takes 10 seconds or more

I have recently built myself a new computer and started running MS Windows 11. I have a problem with Mozilla Firefox, where after a few days of being installed it takes … (read more)

I have recently built myself a new computer and started running MS Windows 11.

I have a problem with Mozilla Firefox, where after a few days of being installed it takes 10 seconds or more to load (or to load subsequent new windows). It also takes a long time to switch from window to window or to close any windows. Opening and swapping between tabs is immediate.

Here is what I have tried:

- Switching off hardware acceleration. - Clearing the cache, deleting all other data and uninstalling the single add-on I use. - Creating a new profile. - Using Mozilla's own "Refresh Firefox" option. - Trying the beta version. - Probably some other stuff that I've forgotten about.

The ONLY way I can get things running at the proper speed again is to completely uninstall Firefox using an uninstaller (that also deletes all the registry entries), restart the computer, and then reinstall Firefox.

After setting things back up the way I want, Firefox will run nicely for a number of days, then will slow down again to the point where I have to uninstall and reinstall (whilst also deleting the registry entries).

It doesn't seem to make any difference whatsoever whether the computer has or hasn't been restarted during that time.

Does anyone have any idea why this is happening?

Asked by Nick Petrofski 23 hours ago

videos wont stream/play

Videos will not play in firefox. They will play in safari. I tried clearing cache and settings to allow websites to auto play video and sound. Nothing is working. It says… (read more)

Videos will not play in firefox. They will play in safari. I tried clearing cache and settings to allow websites to auto play video and sound. Nothing is working. It says I have the latest version of firefox. HELP!

Asked by Sherry Cushman 1 day ago

Bookmarks search has slowed to a crawl, makes browser unusable until search is complete

Hi - I've been using Firefox for 10+ years, and have not touched my add-ons etc for years. I also regularly clear my cache of temp files. That said, searching my (vast… (read more)

Hi -

I've been using Firefox for 10+ years, and have not touched my add-ons etc for years. I also regularly clear my cache of temp files.

That said, searching my (vast) bookmarks in Firefox used to be lickety-split, very fast. Then, it started slowing down, on both PC (Windows 10). Then, a little while later, it started on my laptop (Macbook with latest IoS).

It's now gotten so bad that I am searching my emails to find the links I'm looking for, rather than putting my browser into a coma for a time, because it freezes.

What is the problem, and how do I overcome it?

J

Asked by JonS 1 day ago

Web search error message "Server Connection Failed".

Hello, i am having an issue with firefox mobile for android not loading certain websites. This seems to happen randomly and i cannot figure out why. When i click on a web… (read more)

Hello, i am having an issue with firefox mobile for android not loading certain websites. This seems to happen randomly and i cannot figure out why. When i click on a website url from the search page i sometimes get the error message, "Server Connection Failed", and i cannot get the page to load at all. I have tried to clear my cookies, clear my cache, uninstall and reinstall firefox as well as update it but it still keeps happening. This has been going on for years to the point where i am forced to use other browsers to get certain pages to work and load properly. I dont want to leave firefox because i really need the dark reader extension app because i have photo sensitivity due to epilepsy.

Can anyone help me figure this problem out or offer me an alternative browser where i can turn every page that i search to dark mode like the extension dark reader?

Thank you!

Asked by Cody Rentas 1 day ago

Menu bar on MacOS obscured by FF 135.0.1

Hello, ever since I upgraded MacOS to 15.3.1 and Firefox to 135.0.1 the top menu bar seems to disappear. I do not know which is the culprit, but on MacRumors (https://www… (read more)

Hello, ever since I upgraded MacOS to 15.3.1 and Firefox to 135.0.1 the top menu bar seems to disappear. I do not know which is the culprit, but on MacRumors (https://www.macrumors.com/) you'll find several others with the same experience.

My personal observation is that it seems to happen on various Silicon hardware (tried 3) and when multiple tabs are active.

The bug is no showstopper, but to proceed you got to click on the (invisible) menu bar in the upper left. Thanks for reading.

JOOP!

Asked by Sciuriware 3 weeks ago

Last reply by Sciuriware 1 day ago

Some websites not working’ in ‘Firefox, ’ Forced to use chrome to complete transactions.

Wasted a lot of my time trying to figure out California DMV registration renewal in firefox. Would not complete transaction. Forced to use chrome instead. So, why should … (read more)

Wasted a lot of my time trying to figure out California DMV registration renewal in firefox. Would not complete transaction. Forced to use chrome instead. So, why should I continue firefox if I'm being forced to use chrome?

Asked by Lost in all the convolution 2 days ago

SVG logo not displaying in Firefox · works in every other browser tested!

I understand Firefox has always had a bit of an issue with SVG - and the 'Firefox has higher standards' doesn't really cut it. I personally love Firefox but the number o… (read more)

I understand Firefox has always had a bit of an issue with SVG - and the 'Firefox has higher standards' doesn't really cut it.

I personally love Firefox but the number of users doesn't warrant spending much time redevloping sites to overcome a shortcoming that no other browser has.

Eg of a website the problem applies to - https://fontmellmagnavillagehall.co.uk/

Asked by Gideon Roberts 2 days ago

Last reply by Gideon Roberts 2 days ago

Emojis on Facebook

I can only see 2 emojis on my Facebook items. I used to see 5 or 6 This is a recent problem I can see them all if I use another browser Why is this, and can you fix it? … (read more)

I can only see 2 emojis on my Facebook items. I used to see 5 or 6 This is a recent problem I can see them all if I use another browser Why is this, and can you fix it? I like Firefox.

Asked by kringen 2 days ago

Last reply by kringen 2 days ago

Page jumps back to the top on right/left click.

Still waiting for an answer to the above question. Why does the page jump back to the top when I want to open a link in a new tab? The link is halfway down a page but whe… (read more)

Still waiting for an answer to the above question. Why does the page jump back to the top when I want to open a link in a new tab? The link is halfway down a page but when I do a right/left click it jumps and invariably opens the link a few articles above the actual article I want to read. This had been happening for months now and nobody has bother to give a solution.

Asked by pete_scott2 1 month ago

Last reply by pete_scott2 2 days ago

A webpage I just closed recently is not listed Back arrow issue

A webpage I just closed recently is not listed in the drop down window from History and also Recently closed tabs. In addition sometimes when I click on the Back arrow, i… (read more)

A webpage I just closed recently is not listed in the drop down window from History and also Recently closed tabs. In addition sometimes when I click on the Back arrow, it does not go back and when I have right clicked on the Back arrow, it has shown previous webpages.

Asked by Wayne Carpenter 2 days ago

Poor Performance

Suddenly Firefox will not connect to websites,Elders weather,message states security risk.You have been connecting me for years.Herald Sun you will not allow me to log in… (read more)

Suddenly Firefox will not connect to websites,Elders weather,message states security risk.You have been connecting me for years.Herald Sun you will not allow me to log in.All this suddenly started after last update.Not a problem with other browsers.

Asked by kenbosch 3 days ago

White screen web windows

I recently purchased an IMAC 2024 M4 running Sequoia OS computer and migrated my files from my old IMAC. I have been using Firefox for over 15 years without at problem. N… (read more)

I recently purchased an IMAC 2024 M4 running Sequoia OS computer and migrated my files from my old IMAC. I have been using Firefox for over 15 years without at problem. Now I cannot open often visited sites like my bank, American Riviera Bank, Craigslist and others. I just get a blank white screen when attempting to access the website. The same ones are fine on Chrome. What has happened here and how do I correct this - Its really making me crazy. Thank you, Richard Houser

Asked by richouser1of1 3 days ago

Paypal suddenly not working

Unable to use paypal on Firefox (136.0) for a couple days. Worked fine previously for years. Click on paypal payment link at multiple websites produces a window with sp… (read more)

Unable to use paypal on Firefox (136.0) for a couple days. Worked fine previously for years. Click on paypal payment link at multiple websites produces a window with spinning circle which eventually disappears. No transaction is recorded. I've checked with paypal, no issues with account and no record of failed transactions. I've deleted the history cache for paypal. Still doesn't work. Paypal does work with Chrome at same websites.

Asked by RWT 3 days ago