Firefox Support Forum

I have been a user of FireFox for over 20 years. This morning when it updated, I got the message that this is the last update I'll receive as support for Windows 7 has ceased.

There is nothing wrong with my laptop, it works 100%, fulfills all my needs, yet you seem to want me to toss it in the bin and buy something I do NOT want! I have no interest in obtaining a new OS, I have used windows since 3.1, enough is enough. I have no desire to 'learn' another OS, the one I have is just perfect for me.

How 'green' is it making something that works perfectly, obsolete, just because it is a mature OS?

Not all of us need a cutting edge, super dooper hyper bells & website system. I'm quite happy using FireFox to access the odd email, do a bit of general surfing, and a bit of online shopping.

Why is it so difficult to keep FireFox in use for Windows 7?

It's sometimes difficult enough keeping up with changing internet but going to rely on home button and it's not there, nor is it in the customize toolbar area. So, in this-this is yet another procedure to hunt and read.

My firefox has jumped back to an earlier setting and I cannot get it back to latest computer did an update and that's when it went wrong also get message cannot load xpcom Help.

I have always used Firefox, but also have Chrome and Edge on my 17" PC. For the past week or so, my scroll bar (on right side of screen) has "disappeared". It is actually still there, but so skinny that it cannot be seen or used. I Googled solutions to this, and found an article that had 8 possible solutions. I went through all 8, went into the various control options. Still, the same problem. Downloaded the latest version of Firefox and installed. Still the same problem. So- I decided to see if it was an issue with my pc. I tried the Chrome browser. It works fine. I tried the Edge browser. It works fine. I know now that the problem is with the Firefox browser. Something "went wrong" in the latest version. To add to this -- I also have to note that if I shut down and restart the pc, I can get the Firefox scroll bar to return (sometimes). BUT (this is really weird): if the scroll bar appears normal, the bar at the top of the page (not sure what that is called) does not work correctly/ is missing features. This is what happens: there is no X to exit a page, there is no "V " sign to make a page small, etc. All 4 symbols that should be in the top right side of the top bar are missing. Also, there are no tabs available. It won't allow you to have more than one tab! So, if you are in your gmail (for example), you must close out the gmail in order to do a google search or do anything else! Something is terribly wrong with the latest Firefox update.

My website base on the English language. How can I change my website language base on my user language? Is it possible? If it is than let me know about this. Because this will help my user perfectly understand. This is the website I'm talking about villa painting Dubai.

I pasted the website link because I wanted you to give me the best answer.

Hi Mozilla community, I hope you can see the image i loaded. Have others seen this message? What is the fall out? Should I get Mozilla VPN? thank you so much!

My Norton password manager extension will not open as a log in page. Still working properly on Microsoft Edge. I tried uninstall and reinstall with no change. No errors listed.

Firefox, on my windows laptop, has suddenly decided that it doesn't like Coinsbit.IO I get no error messages just that the popup windown doesn't come up. I have followed all the throubleshooting, turned off popup blocjers and ad blockers but I still cannot get in

Hi all. I recently tried to access an instrument company's webpage, and Firefox stopped me. I thought it was just doing the "overprotective" thing, since there's been times it's done it to perfectly fine sites that i go to all the time. I got a weird notification about it being a porn virus, and closed the window. Ever since, i keep getting these notifications, all of them the same as the first. They're all coming from Firefox, and they're all spammy-- i don't even *have* Norton.

I've scanned with the antivirus app i *do* have, i've cleared Firefox's cache, i've restarted my phone. I'm not sure what else to do, since i've never had this happen before. I've used the desktop version for over 10 years, and never had anything similar to this happen.

Thank you for your help!

For a long time now, the items listed in the "window" drop-down menu have randomly changed order each time I open Firefox, so that I always have to search the list for the window I want. With the latest update, it now changes while I'm looking at the menu, & not simply the order, but also the wording of entries. This appears to affect commercial sites, which makes me think that the companies involved are paying Firefox to make their sites more visible. If this is the case, it is both exceedingly annoying and also fairly reprehensible given your general ethos. Is there any way to stabilize (& rationalize) the order of the windows in the drop-down menu?

I have observed this bug only in Disqus, but another Disqus user has seen it in other web sites viewed via Firefox, so maybe you could check your logic. Here is the original bug:

When entering a Disqus comment [or possibly other text boxes] and using the Enter key to end the first paragraph, the text typed so far is erased. It can be recovered by immediately pressing Ctrl+Z (Undo), but this is not obvious; most users will think they just lost that text, and will retype it. This was sporadic for a year or two, but right now (morning of 10/2/2023) it seems to happen on every comment I type. In the past, it only occurred on the FIRST Enter key, at least if I recovered via Undo. The only contact I have with Disqus is in the comments on an episode of the Kevin and Kell webcomic (https://kevinandkell.com). I am running Windows 10 on a Bootcamp'ed Mac, and my browser is the latest version of Mozilla Firefox.

Disqus user FreedomFighter replied:

That is a common problem unique to Firefox. When you hit enter and the post erases, right click in the box and click on "Undo" to get the text back, then you can do what you need to do whether is type more words, or post the comment.

[His recovery is essentially the same as mine, only using the mouse rather than the keyboard.]

Could this be an interaction between Firefox and Disqus? I have not personally seen this on any other website via Firefox, but FreedomFighter apparently has seen it elsewhere.

Every day when I come back to my mac and firefox is open, it will not respond to any new web address. I can put in any web site and it resolves the full page name, but does not open any site. I have to close firefox completely, which is a pain when I have multiple pages open. It does not matter if I have one or tabs in use, I am forced to close out of firefox completely in order for it to work again. This has been going on for years for me with firefox through multiple versions, multiple MacOS, and multiple Mac systems.

When I open FIrefox it opens briefly maximized, then reverts to minimized, then returns to maximized. I'd like it to open maximized, period.

When I close my sessions there is only a maximized window open. There are no minimized windows open.

How to do I change this behavior?

Firefox built-in PDF viewer not working correctly. Some images in PDF from below link corrupted but no problem with Google Chrome and other PDF viewers. https://btohq.sgp1.cdn.digitaloceanspaces.com/bto/nov-2019-bto/plantation-village.pdf

A browser hijacker malware (www.discoverresultsfast.com) was installed on my MacBook Pro OS Ventura, 13.6 FireFox Browser 115.3.7 ESR without my knowledge and is bombarding me with notifications. Would you have a method to remove this? Thank you, Falcon [email removed from public]