Showing questions tagged: Show all questions

WHY do ALL "printscreens" come out black (until after new power-cycle) immediately after using ANY "private browser"?

Find the "switch" that gets "activated" (when using ANY private browser window) that prevents us from using "printscreen" AND...ALL other "printsreen apps" as well (such … (read more)

Find the "switch" that gets "activated" (when using ANY private browser window) that prevents us from using "printscreen" AND...ALL other "printsreen apps" as well (such as "windows snipping tool"). After using ANY private browser, Printscreen just shows an all black screen! Once you've used a private browser window (on a Win 7 desktop)...you no longer have any printscreen ability until after you power-cycle...when it's too late!! Printscreen ALWAYS shows an all black screen!

Try it for yourself on YOUR desktop...regardless of your system!


AARRGGHH!! >:-(

Asked by danemer 2 days ago

Last reply by Dropa 4 hours ago

outlook email links to firefox don't work anymore

Up to today if I click on a link in Outlook email it would open in Firefox (both set as default) If I change browser default to Chrome, links work. I'm at latest update i… (read more)

Up to today if I click on a link in Outlook email it would open in Firefox (both set as default) If I change browser default to Chrome, links work. I'm at latest update in Firefox. If I right click on email link, copy, paste into Firefox, links work OK. Mouse icon will spin for a few seconds and there are no error messages. Not aware of any changes. Restarts of PC, Outlook, and Firefox (even tried troubleshoot mode) = no help.

Asked by drschafer 7 hours ago

Last reply by FredMcD 5 hours ago

Printing too small.

I can no longer print from firefox. The final print always comes out 1/5 +- size and is unreadable. It doesnt matter what king of a document it is and if I go to chrome o… (read more)

I can no longer print from firefox. The final print always comes out 1/5 +- size and is unreadable. It doesnt matter what king of a document it is and if I go to chrome or edge it prints fine. This began occurring I believe after the last version.

Asked by lk3w99 8 hours ago

Last reply by jscher2000 - Support Volunteer 7 hours ago

Opening Browser and Opening/singing in on new tabs

I have tried to get help regarding the 2 problems that I feel are related. I use Norton as my security system, they say that Firefox is up to day. When I try to start Fir… (read more)

I have tried to get help regarding the 2 problems that I feel are related. I use Norton as my security system, they say that Firefox is up to day. When I try to start Firefox it takes two or three times clicking on the icon before it stays open. Then when I need to open a new tab to go to a website that I have opened a hundred times, sometimes it will not even open the website and other times it will open but not let me sign in. On the sign in page to error this morning said: Bad Request - "Your browser sent a request that this server could not understand. Size of request header field exceeds server limit."

It will often just say it can't start that page, try again.

The "try again" has been going on for awhile, the Bad Request is new. Please help me with this problem! It is beginning to get annoying.

Thanks for your help. [email and phone# removed from public view]

HJ Feagins

Asked by hjfeagins 14 hours ago

Last reply by cor-el 13 hours ago

print settings - edit header and footer

hi, i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them … (read more)

hi,

i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them at all, is to go to about:config and for example search for print.print_headerleft. Besides that is not usable at all, it simply doesn't work! The header and footer remain the same. Please tell me how can i change header and footer?

If you delete the, in my opinion much better "page setup", why don't you include all it's funktions in the new print dialog?

another problem is the size of the new print preview! it's much to small! make it resizeable please.

Or just give us back the "page setup". That would be a big advantage over chrome and edge, which suffer the same printing problems.

Thanks

Asked by forinves 1 month ago

Last reply by jscher2000 - Support Volunteer 8 hours ago

Diffulty paying my bills

I could not pay my bills at handelsbanken.se today... so they adviced me to try another browser and I had to use Edge for the first time ever... and that worked. Why coud… (read more)

I could not pay my bills at handelsbanken.se today... so they adviced me to try another browser and I had to use Edge for the first time ever... and that worked. Why coud I not pay my bills with firefox as usual?

Wondering Pirjo

Asked by PirjoSundqvist 11 hours ago

Last reply by FredMcD 9 hours ago

Since updating to Firefox 100.0.1 cannot print any web pages.

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cl… (read more)

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cleared saved print settings - did not fix problem. Please advise. Thank you.

Asked by fdispensiere1 11 hours ago

Last reply by Dropa 9 hours ago

I have placed an order for microhealthsolutions.com; when I put in my credit card, they keep changing the numbers, and I can't complete the order. What can I do?

I have almost completed an order on microhealthsolutions.com, but when I put in the numbers for my credit card (several times), they change the numbers, then finally say … (read more)

I have almost completed an order on microhealthsolutions.com, but when I put in the numbers for my credit card (several times), they change the numbers, then finally say the order can't go thru. Can I call them? Or ?

Asked by nancyjboyce 11 hours ago

Last reply by Dropa 11 hours ago

Firefox site call is redirected to scam site

Following site is immediately hijacked to a scam site asking for login apparently to access private info. It happens with Firefox (only) whenever security setups are set … (read more)

Following site is immediately hijacked to a scam site asking for login apparently to access private info. It happens with Firefox (only) whenever security setups are set "not to track", "not to prompt for passwords", "not to prompt for credit cards" "no history" "reset of cookies at logout" etc.. then the site below: http://thaimassage-herborn.de/ is redirected to SCAM SITE: https://xb7.serverdomain.org/admin/index.php appearing as "Adminpanel" asking for Login etc..

At the same time following site is partially blocked on the news banner pictures, with a white sheet over them, whenever down scroll is hit. https://www.tgrthaber.com.tr/

Only by resetting firefox deals with the issues. But ofcourse with the reason, above security settings removed.

Virusscanner was not able to detect this hijacking or the reason behind.

Is this a firefox software issue? Is there a way to resolve this? Thank you already for any support or suggestions to resolve.

Asked by taskin.sakarya 1 day ago

Last reply by Dropa 13 hours ago

Firefox isn't loading google fonts on macbook pro and iMac

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7. They have proble… (read more)

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7.

They have problems loading webfonts (I get the annoying question marks). I tried creating a new test user, and the issue persisted. Any ideas on what I should do?

Thanks!

Asked by jack108 1 day ago

Last reply by cor-el 16 hours ago

How do I stop Firefox asking to pin to taskbar

I am a long-time user and fan of Firefox (which will remain my browser of choice). For that reason it seems, I keep getting prompted to pin Firefox to the Taskbar. I don'… (read more)

I am a long-time user and fan of Firefox (which will remain my browser of choice). For that reason it seems, I keep getting prompted to pin Firefox to the Taskbar.

I don't want to do that, as I keep my taskbar small and uncluttered (nothing is pinned there). Hence I'd like to turn off being asked. However, when I get the above message I have only 2 options: Yes or Not Now. And it seems 'Not now' means "not now, but of course feel free to keep asking".

Is there any way I can turn of this pop up permanently?

Asked by Spinner5000 3 days ago

Last reply by Dropa 1 day ago

2FA works on phone , But not on my computer. master password works how to fix

2FA works on phone once? second time I opened firefox it did not request a 6 digit code? , 2FA does not work not on my computer. master password works. how to fix ? Tha… (read more)

2FA works on phone once? second time I opened firefox it did not request a 6 digit code? , 2FA does not work not on my computer. master password works. how to fix ? Thanks

Asked by BILL 1 day ago

Last reply by Dropa 1 day ago

macbook 3 finger gesture doesn't work with firefox

Like the title says the 3 finger gesture to move between full screen images doesn't work with firefox 100.0 Macbook pro 16" 2019 running catalina 10.15.7. What happens is… (read more)

Like the title says the 3 finger gesture to move between full screen images doesn't work with firefox 100.0 Macbook pro 16" 2019 running catalina 10.15.7. What happens is that full screen is exited and browser moves back to the previous page.

Only had this problem after updating firefox.

I've seen conversations from as far back as 10 years ago where people have had this problem but their fixes don't work.

This should work without an add on plug in or app. It should simply work.

Done all the usual things restarted finder, restarted computer, checked all the setting in computer preferences. Tried other browsers and it works with both google and safari.

I switched to firefox and spent a lot of time organizing and setting up only to have this problem. This is a feature I use often (every day) so it is a deal breaker even with all the time I've invested in switching.

Does anyone have an answer for me? How do I get the 3 finger gesture back on my MacBook?

Asked by tellulah 1 week ago

Last reply by Chris Ilias 1 day ago

Firefox no longer will find images I search for

Not sure when or why but I noticed a few weeks back that when I do a web search using the "images" tab in search mode, no images are ever found. I am in 'safe search" mod… (read more)

Not sure when or why but I noticed a few weeks back that when I do a web search using the "images" tab in search mode, no images are ever found. I am in 'safe search" mode, but I also have been for years before and this was not happening.

Asked by cnf0111 1 day ago

Last reply by vda1 1 day ago