Showing questions tagged: Show all questions

invoking magicJack from tel link in Firefox 109.0.1

Win 10 - Firefox 109.0.1 On a website when I click on a TEL link in Firefox it offers me the option the link being opened in Firefox (which does not know what to do with … (read more)

Win 10 - Firefox 109.0.1 On a website when I click on a TEL link in Firefox it offers me the option the link being opened in Firefox (which does not know what to do with it) or selecting an "other" application. Firefox can associate an app with a link type. How to do that is not the question. The question is: what app should I have firefox open for a "tel" link that will invoke magicJack and pass the TEL link data (the phone number) to it. Thanks, bill

Asked by william82 27 minutes ago

Last reply by Dropa 13 minutes ago

Site that require Username and Password

I can no longer log-in to sites that require Usersname and Password on my Mac. But I have no trouble using my iPhone to log-in using the ios Firefox and Firefox Focus. … (read more)

I can no longer log-in to sites that require Usersname and Password on my Mac. But I have no trouble using my iPhone to log-in using the ios Firefox and Firefox Focus. I tried clearing the history on my Mac and still no success. The error message I keep getting is "Could not process login". I know my username and password by heart and have had problem logging in before. Just recently in January 2023. I kept trying until I got locked-out. Please advise.

Asked by SomaVersTop 9 hours ago

Last reply by RedFoX 8 hours ago

I can not remove a extension.

I can not remove the extension! I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even whe… (read more)

I can not remove the extension!

I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even when I try to uninstall it through the Firefox folder. The extension causes that in my search suggestions when I enter something always other websites come to the surface, or the actually suggested by firefox sites slide down. Some yahoo and amazon sites come up on my search results.

Asked by maikmadej99 6 days ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Lost Browsing Data

Hello, I recently reinstalled my software, due to a faulty hard drive. However, when I reinstalled firefox, I lost all my history and browsing data. Is there any way to … (read more)

Hello, I recently reinstalled my software, due to a faulty hard drive. However, when I reinstalled firefox, I lost all my history and browsing data.

Is there any way to recover my data? Please help!

Asked by walazazulu 1 day ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Remove new update 'Extensions' menu from toolbar

I opened firefox today and after an update found an unwanted item on my toolbar - a little puzzle piece icon that brings up a menu of extensions. I have no use for this b… (read more)

I opened firefox today and after an update found an unwanted item on my toolbar - a little puzzle piece icon that brings up a menu of extensions. I have no use for this button and I never will, and I do not want it on my toolbar, but for some reason the option to remove it has been greyed out and it cannot be moved or removed using toolbar customisation. Someone please tell me how I can remove this pointless item from my toolbar.

Asked by jem33333 16 hours ago

Last reply by cor-el 14 hours ago

Printing out logins and passwords

I don't seem t have the right usernames and passwords to be able to print out my logins and passwords. I am able to login to Windows whenever I restart my PCs, but Firef… (read more)

I don't seem t have the right usernames and passwords to be able to print out my logins and passwords. I am able to login to Windows whenever I restart my PCs, but Firefox doesn't accept the password. I have tried versions of the name that appears on my Windows screen after login, but that doesn't work. There is no alternative account on my laptop.

Asked by Dennis C During 23 hours ago

Last reply by cor-el 14 hours ago

Pulp up at the bottom of the page?

Hi, Since yesterday, the addresses of https://**** pages, images, basically everything I put the pointer on appear at the bottom of my screen. I have not installed any ne… (read more)

Hi, Since yesterday, the addresses of https://**** pages, images, basically everything I put the pointer on appear at the bottom of my screen. I have not installed any new add-ons. How do I stop that annoying url popping up at the bottom of my screen? I tried "userChrome.css"- does not work Firefx ver. 109.0.1

Best regards

Marijan Prevolnik

Asked by Marijan 1 day ago

Last reply by cor-el 15 hours ago

Bank Access

When I try to access my Capital One bank, I get a circle with a slash through it. I read that to be the bank is blocking the Firefox browser. I called them and they sai… (read more)

When I try to access my Capital One bank, I get a circle with a slash through it. I read that to be the bank is blocking the Firefox browser. I called them and they said they PREFERED Google CHROME. Can anyone resolve this issue?

Asked by lbb1n1 1 day ago

Last reply by cor-el 15 hours ago

google login

I use my regular gmail account in Firefox and Firefox is my default browser. Chrome pops up a login screen to allow me to sign into my school account or my regular accoun… (read more)

I use my regular gmail account in Firefox and Firefox is my default browser. Chrome pops up a login screen to allow me to sign into my school account or my regular account.

On Firefox when I go to google and click the login button, it takes me to my school login screen. How do I reset it to use my regular gmail account. My school uses gmail.

Can Firefox ask for the correct account when there are multiple accounts?

Asked by Gary in Tucson 1 day ago

Last reply by Terry 21 hours ago

Web Pages disappear

I am on a Macbook air running Firefox 109.0.1 with DuckDuckGo as the engine. This past week I've had webpages that I am using disappear leaving me with a blank tab. In t… (read more)

I am on a Macbook air running Firefox 109.0.1 with DuckDuckGo as the engine. This past week I've had webpages that I am using disappear leaving me with a blank tab. In the middle of the game or puzzle it just disappears and there I am with the Firefox logo on the page. The tab doesn't close, just the content is gone. The back button doesn't work - it's as if I have set a new tab. The two sites that seem to be disappear most frequently are: thejigsawpuzzle.com https://freeonlinemahjonggames.net/dogmahjong2.html both of which we have used for years without problems. It doesn't happen every time we use the webpages but at least once a day. We have restarted the computer and Firefox. This laptop is just a couple of weeks old, could that somehow be the issue?

Asked by celia.in.reddeer 1 day ago

Last reply by cor-el 21 hours ago

No history since last FF update. When I open previous profiles, there is no history there either. Please provide some simple instructions that help me restore previous history, as I use this feature a lot.

Please help me to know how to easily restore my search history. I may switch to a different browser if I am unable to restore search history.

Asked by jnbtxn47 1 day ago

Last reply by jscher2000 - Support Volunteer 23 hours ago

Setting that are very inconvenient in Firefox

I have two large inconveniences that keeps me from using Firefox exclusively. 1)When entering a search term in Firefox on occasion I need to look up spellings in the sear… (read more)

I have two large inconveniences that keeps me from using Firefox exclusively. 1)When entering a search term in Firefox on occasion I need to look up spellings in the search string. When I click off the search dialog box and return back to the dialog box on the search page everything is erased that I had previously added in the search box. This a a big inconvenience for me. Is there a way to change this setting?.

2) i have tried many time to download my bookmarks of Chrome. After following the published procedure nothing is copied to the bookmarks this is a big issue for using Firefox.

Im not a fan of chrome can you help me migrate to Foxfire. This is both on mu desktop win 11 and my apple iPhone 14

Asked by bill41 1 day ago

Last reply by cor-el 23 hours ago

My outlook.live.com does not open.

The tab at the top of the screen looks like it is open but the page is blank. If I use Firefox incognito or Edge browsers my hotmail opens as normal but not on a regular … (read more)

The tab at the top of the screen looks like it is open but the page is blank. If I use Firefox incognito or Edge browsers my hotmail opens as normal but not on a regular Firefox browser tab. I have cleared cache and cookies, no help there. Also, in the past two days all of my sign-ins needed to be entered (before clearing cache/cookies) and websites like weather had changed from F to C.

Asked by bjhiebert 2 days ago

Last reply by cor-el 1 day ago

What is uvapTQZG

I just noticed an auto download named uvapTQZG and have no idea what it is or what it's for. The file says 0 bytes html document and has the FireFox logo? Can anyone fill… (read more)

I just noticed an auto download named uvapTQZG and have no idea what it is or what it's for. The file says 0 bytes html document and has the FireFox logo? Can anyone fill me in on what this is for?

Asked by Nightowl 2 days ago

Last reply by cor-el 1 day ago

How can I change the font color and size of closed captions?

I have discovered that I prefer closed captions with the letters in yellow rather than white. How can I make this change in Firefox on a computer with the Windows OS. … (read more)

I have discovered that I prefer closed captions with the letters in yellow rather than white. How can I make this change in Firefox on a computer with the Windows OS. Also, I would like bigger closed captions.

Asked by h.jane.brink 2 days ago

Last reply by cor-el 1 day ago