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Login block

Bank longin blocked after recent Firefox update. Using Microsoft Edge, bank login worked. Do I have to go back to Edge or is there a fix? Block is by Cloudflare. Bank … (read more)

Bank longin blocked after recent Firefox update. Using Microsoft Edge, bank login worked. Do I have to go back to Edge or is there a fix? Block is by Cloudflare. Bank had me try another browser and when edge worked, they suggested updating Firefox. I checked and noted a 02/20/2024 FireFox update.

Asked by tylin12 2 hours ago

Last reply by zeroknight 29 minutes ago

No links will open to web pages

Hello, I have tried completely uninstalling and reinstalling the browser over five times. I refreshed at least three times. I did the run command prompt exercise. I… (read more)

Hello,

I have tried completely uninstalling and reinstalling the browser over five times.

I refreshed at least three times.

I did the run command prompt exercise.

I went through the all troubleshooting methods possible.

Can you call me at [removed phone# from support forum]

Please have someone connect with me maybe through Google, take over my computer, and locate the problem.

Google and Edge browsers work very well. I wonder whether the competitors want you to fail for users to go with another browser.

Asked by onewalkdav 3 days ago

Last reply by zeroknight 1 hour ago

Images not loading

I have created a WordPress Website and some of the images are not showing on the FireFox browser. There is no problems on Chrome or Safari browsers. The first image is a … (read more)

I have created a WordPress Website and some of the images are not showing on the FireFox browser. There is no problems on Chrome or Safari browsers. The first image is a screen shot from the Chrome Browser of a section on my website, the second image is a screen shot of the same section but from FireFox Browers. Can you help fix this problem?

Asked by maxput 2 days ago

Last reply by zeroknight 1 hour ago

Website security

this issue has been happening for a couple of weeks now and hopefully you can help. I have an online business and I can't get into my site it says potential security ris… (read more)

this issue has been happening for a couple of weeks now and hopefully you can help. I have an online business and I can't get into my site it says potential security risk, I have contacted volusion each time with issue and they told me to flush dns which seemed to help but now it's not. Everything on their end is secure my ssl is active and good. I clicked around and got a message saying the certificate doesn't match with site owner and certificate is listed as mcafee, I clicked around and selected something now when I enter my webpage this is what I get and a blanck screen. Can firefox clear this below and add my website as secure so I don't have this issue anylonger?

http://blockpg-aloe.safezone.mcafee.com/blockpage/?ref=b2167ba139f9b512cfc701ce57a76bab

Asked by joann0415 2 days ago

Last reply by zeroknight 2 hours ago

How can I clear shortcuts on my home contents page?

I want to clear shortcuts on my home contents page. Yes, I know I can hide them via settings button on the top right, but I want to delete all of them, and want to restar… (read more)

I want to clear shortcuts on my home contents page. Yes, I know I can hide them via settings button on the top right, but I want to delete all of them, and want to restart from a clean state. Please help.

Asked by 1orafina2936 1 day ago

Last reply by zeroknight 2 hours ago

Firefox randomly moves address bar suggestions around

Hi everyone, I'm used to typing one or two letters into the address bar and then the down arrow to access the same handful of websites every day. A few weeks ago, Firefo… (read more)

Hi everyone,

I'm used to typing one or two letters into the address bar and then the down arrow to access the same handful of websites every day. A few weeks ago, Firefox started randomly moving these around so that the same letters that have always made it open the same URL now opens a different URL and I have to actually search the suggestions. How can this annoying behaviour be fixed?

(a few months ago, the address bar wouldn't delete entries, but this problem vanished as mysteriously as it appeared)

FF version 122.0.1 (64-bit), Windows 10

Asked by agwien 2 weeks ago

Last reply by zeroknight 3 hours ago

"The connection has timed out....."

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one th… (read more)

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one that I am unable to access is

  https://www.scc-online.org 

and all I get is the "The connection has timed out.." comment on an otherwise blank screen. I have contacted the webmaster who says that I am the only one with this problem. My neighbour who uses MS Edge has no trouble in displaying the website. He uses the same ISP as I do but uses Windows 11.

The webmaster says that it might be that I am using Windows 7 64bit and that Firefox cannot handle this particular website. Alternatively he suggested that my ISP was the cause of the problem although I have been using the current ISP for over 20 years and have never had this type of problem.

I have three computers all with Windows 7 and Firefox and they all have the same problem.

Is there any help available for me as the information on the "website" is important and I do not wish to have to go to my neighbour to view the website?

Les Sondheim, Parksvville BC, Canada

Asked by lsondheim 3 days ago

Last reply by zeroknight 3 hours ago

Latest version of firefox (123.0) (32 & 64-bit)

I am an application developer for a customer information system and we have dozens of clients using our web based product. Some users recently updated to firefox versi… (read more)

I am an application developer for a customer information system and we have dozens of clients using our web based product.

Some users recently updated to firefox version 123 and are reporting issues in two different areas of our product. Both of these areas involve java script. These clients running under prior version of firefox did not have any problem and if they switch to another browser the issue is resolved. But they need to run using firefox. I have the recent version of firefox and an older version and am able to re-produce the behavior. I will also provide a screen shot of the page working and the page not working as well.

The issue is, we have a payment page in our application. The user enters a payment amount and our page then fills in several values for them and as other values are entered eventually an Add Payment button is enabled. What is not happening is when the payment is entered the action is not run and the page treats the field as not existing and eventually displays a required field icon. There is nothing the user can do at that point to get the Add Payment button to get enabled.

Asked by ron.deems 21 hours ago

Last reply by zeroknight 4 hours ago

Firefox Clears All Settings

Firefox clears all of my settings every time I close and reopen it. My homepage, settings for various extensions, custom toolbar settings, application settings, etc., are… (read more)

Firefox clears all of my settings every time I close and reopen it. My homepage, settings for various extensions, custom toolbar settings, application settings, etc., are all gone and I have to start all over. Additionally, Firefox usually takes 20 to 30 minutes or more to fully load upon opening. Any solution for the problem of losing all of my settings everyday?

Asked by ignatz13 1 day ago

Last reply by zeroknight 8 hours ago

Number is not getting recognised

After switching to Firefox version 123, I encountered an error on our website: '1,000,000.00 is not a valid number.' It seems to be a form validation error, but it worked… (read more)

After switching to Firefox version 123, I encountered an error on our website: '1,000,000.00 is not a valid number.' It seems to be a form validation error, but it worked fine with previous versions of Firefox. The application is built using GWT (Google Web Toolkit). Any help would be appreciated. Thanks.

Asked by Bikram Singh 1 day ago

Last reply by cor-el 17 hours ago

RELAY Premium

When I try to access my premium relay dashboard, I am taken to the free option and asked if I want to upgrade to premium..... I have been a premium customer for 2 yeras?… (read more)

When I try to access my premium relay dashboard, I am taken to the free option and asked if I want to upgrade to premium..... I have been a premium customer for 2 yeras? Can you help/advise please? Tim

Asked by timawmack1 1 day ago

Last reply by Paul 19 hours ago

Convert pdf to word

I want to convert a pdf file that I mistakenly had to generate when I deleted the original file. I want to convert the pdf sheet back to a Word doc so I can edit it. … (read more)

I want to convert a pdf file that I mistakenly had to generate when I deleted the original file. I want to convert the pdf sheet back to a Word doc so I can edit it.

Asked by mchasehq1 20 hours ago

Last reply by jscher2000 - Support Volunteer 20 hours ago

How do I make a new Profile?

How do I make a new Profile on my Mac? I followed these instructions, but couldn't find the Profile manager, https://support.mozilla.org/en-US/kb/profile-manager-create-… (read more)

How do I make a new Profile on my Mac? I followed these instructions, but couldn't find the Profile manager,

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

Any ideas?

Asked by david.tannenbaum 21 hours ago

Last reply by cor-el 20 hours ago

HTTPS Configuration Assistance Needed for Topcareemergency.com

Dear Mozilla Community, I'm seeking technical help with HTTPS configuration for my website, TopCareEmergency, which provides emergency room services information. Despite… (read more)

Dear Mozilla Community,

I'm seeking technical help with HTTPS configuration for my website, TopCareEmergency, which provides emergency room services information. Despite installing SSL and adjusting Apache, I'm encountering mixed content errors. Any guidance on resolving this issue would be greatly appreciated.

Thank you, Huma Jackson

Asked by HumaJackson 1 day ago

Last reply by cor-el 22 hours ago

Mouseover link tooltip url persistent through click and page load.

So on most sites there has been an issue for me for quite some time. I hover over a link, the tooltip appears on the bottom left of the window showing the URL of the lin… (read more)

So on most sites there has been an issue for me for quite some time.

I hover over a link, the tooltip appears on the bottom left of the window showing the URL of the link. I click on link and page reloads but the tooltip is still on bottom left of the new window. The tooltip will disappear if I hover over any other link on the newly loaded page.

I expect the tooltip to go away when clicking the link and going to that page/site.

Firefox on win10 & 11 This problem does not occur in Edge.

Asked by MFS 2 weeks ago

Last reply by cor-el 23 hours ago

I keep getting the following message when trying to use kaspersky safe money '

I keep getting the following message when trying to use kaspersky safe money 'Firefox is already running, but is not responding. The old Firefox process must be closed to… (read more)

I keep getting the following message when trying to use kaspersky safe money 'Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window'

Asked by barrie.robin 1 day ago

Last reply by cor-el 23 hours ago

Firefox is no longer supported

How do I update Firefox? Or is this system out of date? I run OS X Yosemite 10.10.5 Hardware overview: Model Name: iMac Model Identifier: iMac9,1 Processor Name: In… (read more)

How do I update Firefox? Or is this system out of date? I run OS X Yosemite 10.10.5

Hardware overview: Model Name: iMac

 Model Identifier:	iMac9,1
 Processor Name:	Intel Core 2 Duo
 Processor Speed:	2.66 GHz
 Number of Processors:	1
 Total Number of Cores:	2
 L2 Cache:	6 MB
 Memory:	4 GB
 Bus Speed:	1.07 GHz
 Boot ROM Version:	IM91.008D.B08
 SMC Version (system):	1.45f0
 Serial Number (system):	QP9210550TJ
 Hardware UUID:	138F1618-C38E-5368-BD77-394747EBEB39

Asked by artandsoultoo 1 day ago

Last reply by cor-el 1 day ago