Firefox Support Forum

Win 10 - Firefox 109.0.1 On a website when I click on a TEL link in Firefox it offers me the option the link being opened in Firefox (which does not know what to do with it) or selecting an "other" application. Firefox can associate an app with a link type. How to do that is not the question. The question is: what app should I have firefox open for a "tel" link that will invoke magicJack and pass the TEL link data (the phone number) to it. Thanks, bill

I can no longer log-in to sites that require Usersname and Password on my Mac. But I have no trouble using my iPhone to log-in using the ios Firefox and Firefox Focus. I tried clearing the history on my Mac and still no success. The error message I keep getting is "Could not process login". I know my username and password by heart and have had problem logging in before. Just recently in January 2023. I kept trying until I got locked-out. Please advise.

I can not remove the extension!

I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even when I try to uninstall it through the Firefox folder. The extension causes that in my search suggestions when I enter something always other websites come to the surface, or the actually suggested by firefox sites slide down. Some yahoo and amazon sites come up on my search results.

Hello, I recently reinstalled my software, due to a faulty hard drive. However, when I reinstalled firefox, I lost all my history and browsing data.

Is there any way to recover my data? Please help!

I opened firefox today and after an update found an unwanted item on my toolbar - a little puzzle piece icon that brings up a menu of extensions. I have no use for this button and I never will, and I do not want it on my toolbar, but for some reason the option to remove it has been greyed out and it cannot be moved or removed using toolbar customisation. Someone please tell me how I can remove this pointless item from my toolbar.

I don't seem t have the right usernames and passwords to be able to print out my logins and passwords. I am able to login to Windows whenever I restart my PCs, but Firefox doesn't accept the password. I have tried versions of the name that appears on my Windows screen after login, but that doesn't work. There is no alternative account on my laptop.

Hi, Since yesterday, the addresses of https://**** pages, images, basically everything I put the pointer on appear at the bottom of my screen. I have not installed any new add-ons. How do I stop that annoying url popping up at the bottom of my screen? I tried "userChrome.css"- does not work Firefx ver. 109.0.1

Best regards

Marijan Prevolnik

When I try to access my Capital One bank, I get a circle with a slash through it. I read that to be the bank is blocking the Firefox browser. I called them and they said they PREFERED Google CHROME. Can anyone resolve this issue?

I use my regular gmail account in Firefox and Firefox is my default browser. Chrome pops up a login screen to allow me to sign into my school account or my regular account.

On Firefox when I go to google and click the login button, it takes me to my school login screen. How do I reset it to use my regular gmail account. My school uses gmail.

Can Firefox ask for the correct account when there are multiple accounts?

I am on a Macbook air running Firefox 109.0.1 with DuckDuckGo as the engine. This past week I've had webpages that I am using disappear leaving me with a blank tab. In the middle of the game or puzzle it just disappears and there I am with the Firefox logo on the page. The tab doesn't close, just the content is gone. The back button doesn't work - it's as if I have set a new tab. The two sites that seem to be disappear most frequently are: thejigsawpuzzle.com https://freeonlinemahjonggames.net/dogmahjong2.html both of which we have used for years without problems. It doesn't happen every time we use the webpages but at least once a day. We have restarted the computer and Firefox. This laptop is just a couple of weeks old, could that somehow be the issue?

I have two large inconveniences that keeps me from using Firefox exclusively. 1)When entering a search term in Firefox on occasion I need to look up spellings in the search string. When I click off the search dialog box and return back to the dialog box on the search page everything is erased that I had previously added in the search box. This a a big inconvenience for me. Is there a way to change this setting?.

2) i have tried many time to download my bookmarks of Chrome. After following the published procedure nothing is copied to the bookmarks this is a big issue for using Firefox.

Im not a fan of chrome can you help me migrate to Foxfire. This is both on mu desktop win 11 and my apple iPhone 14

The tab at the top of the screen looks like it is open but the page is blank. If I use Firefox incognito or Edge browsers my hotmail opens as normal but not on a regular Firefox browser tab. I have cleared cache and cookies, no help there. Also, in the past two days all of my sign-ins needed to be entered (before clearing cache/cookies) and websites like weather had changed from F to C.

I just noticed an auto download named uvapTQZG and have no idea what it is or what it's for. The file says 0 bytes html document and has the FireFox logo? Can anyone fill me in on what this is for?

I have discovered that I prefer closed captions with the letters in yellow rather than white. How can I make this change in Firefox on a computer with the Windows OS. Also, I would like bigger closed captions.