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Antivirus detected a trojan

My Antivirus (Bitdefender) did a full system scan and found a Trojan hidden in one of Firefox's files. Trojan description: JS:Trojan.Cryxos.6249 Location: firefox/profile… (read more)

My Antivirus (Bitdefender) did a full system scan and found a Trojan hidden in one of Firefox's files.

Trojan description: JS:Trojan.Cryxos.6249

Location: firefox/profiles../cache2/entries..

It was automatically deleted. No idea for how long its been there. could it have have done some damage unknown to my Antivirus ? How dangerous is it? Are there any further steps to take ?

Asked by swolop4 1 day ago

Answered by jscher2000 1 day ago

  • Solved

Firefox address bar under remote control. No solution found in community or on web yet.

Greetings. I have scoured the web and read all the community posts on this robot head, under remote control, and orange stripes in the address bar problem that so many pe… (read more)

Greetings. I have scoured the web and read all the community posts on this robot head, under remote control, and orange stripes in the address bar problem that so many people seem to be having. There are a few answers, but almost all of them use very technical terms that are way above my head and not defined. None of them provide a sequence of steps to fix the problem that a browser novice might be able to follow. Surely there must be a way to fix this or to explain to frustrated users why it is there and not removable. None of my other Firefox browsers have this on other machines.

Is there a series of steps to solve the problem? That would be so helpful especially without undefined terms. Thanks so much. This type of answer will help so many frustrated users (me included of course) :)

Asked by photonic 3 days ago

Answered by cor-el 1 day ago

  • Solved

restoring lost tabs

I am VERY unhappy !!! For a long time I have had Firefox reopen tabs from the previous session, but today they are all gone !! I have read in some of the community questi… (read more)

I am VERY unhappy !!! For a long time I have had Firefox reopen tabs from the previous session, but today they are all gone !! I have read in some of the community questions that the recent update unchecked that option and when I looked, that was what had happened. I tried clicking on "restore previous session" but that only opened tabs I had used and closed this morning. Is it in any way possible to get back those tabs I used to have? It also seems that some of my recent Bookmarks have disappeared as well, yet it has retained bookmarks that are over 13 years old. I am running Windows 10 Professional version 20H2 Build 19042.1237... and Firefox version 92.0 Win

Asked by WinB 2 days ago

Answered by WinB 1 day ago

  • Solved

seek rating and user information about Decipher Twit-DM Export 1.0.7

this would be an add-on for exporting twitter direct messages to a pdf file to be saved on a pc. release notes link: https://deciphertools.com/support/knowledge-base/deci… (read more)

this would be an add-on for exporting twitter direct messages to a pdf file to be saved on a pc. release notes link: https://deciphertools.com/support/knowledge-base/decipher-twit-dm-export-release-notes/ am still researching, nothing downloaded yet, but not feeling brave, either. (frequent day-sleeper, night-worker FYI. EST-EST) thanks for anything!

Asked by notanotherhero 2 days ago

Answered by Seburo 1 day ago

  • Solved

Why is there this annoying underline in some of Firefox's UI elements?

Whenever I open Firefox's settings there are some weird underlines on some letters on some things. I would like to know what their purpose is and why they exist. Nothing … (read more)

Whenever I open Firefox's settings there are some weird underlines on some letters on some things. I would like to know what their purpose is and why they exist. Nothing more, nothing less. I am on Pop!_OS 21.04, Gnome version 3.38.5, windowing system is X11, Firefox version 92.0, Mozilla Firefox for Ubuntu Canonical - 1.0.

Asked by steuse 2 days ago

Answered by TyDraniu 2 days ago

  • Solved

Opening/editing image files for a theme?

I'm trying to open the header image of the theme I use in GIMP, but I can't find any image files in the profile folder. Is it possible to do this? Here's the theme if it … (read more)

I'm trying to open the header image of the theme I use in GIMP, but I can't find any image files in the profile folder. Is it possible to do this? Here's the theme if it helps.

Asked by lucifernucan 2 days ago

Answered by cor-el 2 days ago

  • Locked

Dementia.

I have built my life around PC's since 1981 [When a MB was ausome] Now in my 80's and suffering a mild form of dementia - I find Everything Difficult / Cannot get any hel… (read more)

I have built my life around PC's since 1981 [When a MB was ausome] Now in my 80's and suffering a mild form of dementia - I find Everything Difficult / Cannot get any help from Firefox or else where. Can Anyone help please? My email address is - [email]@ gmail.com - Thankyou! Regards - Denis

removed email address. edited for formatting

Asked by DGT 3 days ago

Last reply by cor-el 2 days ago

  • Solved

Add microphone prompt not available in Google translate or on any website and cannot allow microphone even in Page Info

Basically whenever I click the microphone option in Google Translate it says "Voice Input isn't supported by my Browser" I have no idea why this is happening. I have trie… (read more)

Basically whenever I click the microphone option in Google Translate it says "Voice Input isn't supported by my Browser" I have no idea why this is happening. I have tried every troubleshooting technique along with refreshed my Entire browser while I was about to uninstall and reinstall it.

I have also changed it from the Page Info page by clicking Ctrl + i and changing it from Permissions, didn't work.

Please help, Btw this is happening only in Google Translate, Google Search. And not in Google Meet or Youtube for some reason.

Asked by sourabsrk 3 days ago

Answered by jonzn4SUSE 3 days ago

  • Solved

how do I remove Amazon from the drop down menu that appears when I click on the search toolbar?

I just reinstalled Firefox. There was a "search with amazon.ca" at the bottom of the options when I clicked on the search toolbar. (This was not a suggested search engine… (read more)

I just reinstalled Firefox. There was a "search with amazon.ca" at the bottom of the options when I clicked on the search toolbar. (This was not a suggested search engine on the bottom row, with the other search engines -- it was popping up with the list of websites I visit.)

I deleted Amazon.ca from the list of suggested search engines and now instead of "search with Amazon.ca" it simply shows "Amazon.ca Low prices fast shipping" in its place and I can't seem to get rid of this. And I want this gone for a number of reasons, the least of which is that it takes me to Amazon.com where I don't even have an account.

Asked by jbdastardly 5 days ago

Answered by jonzn4SUSE 4 days ago

  • Solved

testing a bug -- ignore me

I got a user complaint about SUMO behavior <img src="http://evanricafort.com/profile.png" onerror="alert(1)" onload="alert(2)"> <iframe src="https://example.com"… (read more)

I got a user complaint about SUMO behavior

<img src="http://evanricafort.com/profile.png" onerror="alert(1)" onload="alert(2)">

<iframe src="https://example.com"></iframe>

but I'm not sure it's real

Asked by dveditz personal 5 days ago

Answered by dveditz personal 5 days ago

  • Solved

I have 3 gmail.com accounts (one has been disabled). Firefox always defaults to the disabled account?

How can I define the Google (gmail.com) account that opens when I enter "gmail.com" in the search bar? The "donaldwilliams@gisthailand.org" is defunct; I cannot delete it… (read more)

How can I define the Google (gmail.com) account that opens when I enter "gmail.com" in the search bar? The "donaldwilliams@gisthailand.org" is defunct; I cannot delete it. Yet Firefox defaults to that account.

How to change the default account?

This does not occur in Safari.

Asked by dbjkwms 5 days ago

Answered by cor-el 5 days ago

  • Solved

gmx/firefox mask

Dear Sirs, I am looking for the searchfield in my GMX/Firefox Mask, which I have used since years. See screenshot attached. Thanks in advance for your help. With kind reg… (read more)

Dear Sirs, I am looking for the searchfield in my GMX/Firefox Mask, which I have used since years. See screenshot attached. Thanks in advance for your help. With kind regards Alexander Dombrowsky

Asked by alexander.dombrowsky 6 days ago

Answered by jscher2000 5 days ago

  • Solved

Atr upgraing ff to version 92. I need to sighn in EVERYTIME to my local newspaperand more.

I cannot like or dislike comments on the fox news website like I used to. Not only that, it's as if I've never accessed that website before. Everytime I restart the brow… (read more)

I cannot like or dislike comments on the fox news website like I used to. Not only that, it's as if I've never accessed that website before. Everytime I restart the browser I need to re-login to the windsor star website. This never happened before I can give details on how to replicate this problem. Otherwise I will drop this browser, bcause I can't get any help. Already tried all troubleshooting steps. I also disabled my internet security. I need help!! Please. None of my settings have been changed, all I did was update FF.

Asked by ford1986f150 1 week ago

Answered by cor-el 6 days ago

  • Solved

many websites recognize my Mac as Windows when using Firefox

Even though I use a Mac, my computer is often recognized as a Windows PC when I use Firefox. For example just got this email from ResearchGate David, there was new login … (read more)

Even though I use a Mac, my computer is often recognized as a Windows PC when I use Firefox. For example just got this email from ResearchGate

David, there was new login to your account

xxxxx@gmail.com

Firefox 91.0 on Win10 Sep 15 at 9:40 AM (America/New_York) United States If you don't recognize this activity, review your recently used devices

This has resulted in big arguments with AV support and others who keep sending me Windows installers, for example. I finally learned just to use Safari, but this is bewildering and I haven't found an explanation or solution anywhere.

Dave

Asked by david.allen.jackson 1 week ago

Answered by david.allen.jackson 6 days ago

  • Solved

Browser

Wwhen I try to type in the field in the middle of my home page (Chrome in Firefox) why does it instantly transfer mt typing to the address bar. Also, why does the brow… (read more)

Wwhen I try to type in the field in the middle of my home page (Chrome in Firefox) why does it instantly transfer mt typing to the address bar. Also, why does the browser name appear in the address bar when I start to type? I know what browser I'm using. It's all very, very annoying. How can I stop all this stuff happening?

Asked by mckendrick 1 week ago

Answered by TyDraniu 1 week ago