Firefox Support Forum

I get the message "Widevine Content Decryption Module provided by Google Inc. will be installed shortly."

I do not have a custom hosts file or any Antivirus enabled

I just get this "an error has occurred" popup, which is confusing cause this all worked fine yesterday. My roommate says her video is working fine so it cant be the internet. I just want to watch youtube.

Can't play videos on Netflix. Keep getting the same error. Playback error Code: F7701-1003.

Firefox 67 32 bits linux OS. Widevine 4.10.1196.0 OpenH264 video codec 1.7.1

I haven't changed anything in Firefox as I'm not too computer savvy but now Netflix no longer works nor does yahoo. For yahoo it says something about a date in the future. No idea what has happened. Have a Mac and haven't made any software updates, my computer is 5-6 years old and isn't even capable of being updated, or so it tells me every time I try and do updates.

So, I have a problem with Netflix. When I'm working on my laptop, Firefox keeps opening Netflix in a new Window. It then also automatically directs me to that window, which is very inconvenient when you're in the middle of work. Sometimes it opens up to 6 netflix tabs...

In the add-ons I don't see any "unwanted" of "unknown" ones and I've also done a ADWCleaner scan + clean-up... It doesn't seem to help..

Does anybody else have this problem, or knows how to fix it? I really want it to stop..

Kr, Jody

Firefox issued another update today, to 62.0, but this additional new update still did not fix Netflix bug: Error Code: F7121-1331-P7 Is anyone in this forum able to escalate the bug report to address this problem with Netflix?

The issue seems to be with DRM. Although DRM videos play on other sites like on Amazon Prime Video. I've done everything I could find on the internet as to fix this issue like I've checked and unchcecked play DRM content in the settings and cleared cookies and cache and everything but nothing seems to be fixing the issue. Also, everytime I load Netflix I get a little yellow dialogue box saying installing components please try again. This happens everytime I load Netflix. Now when I click on any video it asks me to install SilverLight, I've installed it already but still it asks me to install it to play the video.

Using Ubuntu 16.04 AMD64 bit with MATE 1.12.1 desktop Firefox Quantum 61.0.1 (64 bit) Google Widevine is installed and set to 'Always Activate' OpenH.264 is installed and set to 'Always Activate'

When I log into Netflix, I am presented with the standard interface with all the movie options, include a large background of the current movie they are promoting. If I wait a few seconds, the trailer begins playback and plays with audio until it's over, but, if I click the play button, the screen clears and I get a message that says "Whoops, something went wrong... Playback Error, there appears to be a problem with Firefox that is preventing Netflix from starting playback. Please be sure you are using the most recent version of Firefox.