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Picture-in-picture is not working

I am using firefox on a Macbook pro M1 using Ventura. The picture-in-picture feature is not working. When I click on the popup button for p-i-p, it only pauses the video,… (read more)

I am using firefox on a Macbook pro M1 using Ventura. The picture-in-picture feature is not working. When I click on the popup button for p-i-p, it only pauses the video, it does not start the picture-in-picture.

I've uploaded a .gif of me clicking on the button in YouTube.

Asked by cmm225 1 week ago

Last reply by cmm225 1 week ago

Suddenly unable to access any of the Firefox browser items in upper margin: including History and Help

Hello, I may be in the wrong place, but I do not know all the proper terminology or definitions. I use Firefox for my browser. I have for many years. Starting yesterday,… (read more)

Hello, I may be in the wrong place, but I do not know all the proper terminology or definitions. I use Firefox for my browser. I have for many years. Starting yesterday, I was unable to access my History, I tried the other items across the top of the screen and none of them are accessible. Somewhere I saw I should click on a menu button for finding history: I cannot find a menu button "in the upper corner". I kept looking for help and was sent in circles. I also kept seeing something about Firefox Accounts; and Firefox Accounts vs. Mozilla Accounts: I have NO idea what that means. I tried to sign in: no. So, I think I have created a Firefox account now, with a password and done the "reset". I also do not know what that means, but here I am. Please someone tell me how to get help: help that does not assume I already know the answer. Thank you.

Asked by rawlsrules 1 week ago

Last reply by cor-el 1 week ago

Lost Synced Data After Password Reset

Hello there, so after forgetting my password and resetting it, I lost all my synced data previously, including passwords, bookmarks, and settings. Is there a way to get t… (read more)

Hello there, so after forgetting my password and resetting it, I lost all my synced data previously, including passwords, bookmarks, and settings. Is there a way to get that back?

Asked by Jose Garcia 1 week ago

Last reply by Paul 1 week ago

Firefox keeps logging me out

Everytime I quit firefox it logs me out on all my accounts. I've tried this https://support.mozilla.org/bm/questions/1342460 solution but still no luck, other ways to sol… (read more)

Everytime I quit firefox it logs me out on all my accounts. I've tried this https://support.mozilla.org/bm/questions/1342460 solution but still no luck, other ways to solve this problem?

Asked by neoadz22 1 week ago

Last reply by cor-el 1 week ago

  • Solved

My Firefox brower is crashing alot recently.

Hello, My Firefox browser is crashing a lot after the recent updates. Not really sure what is causing the crashes but anytime I open any websites or try to do some work … (read more)

Hello,

My Firefox browser is crashing a lot after the recent updates. Not really sure what is causing the crashes but anytime I open any websites or try to do some work on the browser is resulting into unexpected crash. I have submitted several crash reports, but haven't had any solutions to the problem.

here the is one crash report: bp-921f5f10-a9ed-48d3-a1b4-f85680221122, bp-0abebf94-c5df-4a41-b9e3-9af8f0221122.

Can you please help us troubleshoot the issue and provide us with a solution if any?

Thanks Nishil

Asked by Nishil Vachhani 2 weeks ago

Answered by TyDraniu 1 week ago

Clear browsing history after quit not restoring tabs.

Hi! I like to have my browsing history cleared after I quit Firefox, but I found out that this will break the action to open previous windows and tabs. How to have these … (read more)

Hi!

I like to have my browsing history cleared after I quit Firefox, but I found out that this will break the action to open previous windows and tabs.

How to have these two options live together?

Asked by Roy 1 week ago

Last reply by cor-el 1 week ago

Firefox Dark Mode to Light mode switch problem

I have the exact same issue as the following users, and have yet to find a solution to the problem. "In MacOS Big Sur 11.1 on my MacBook, I have set MacOS to automatical… (read more)

I have the exact same issue as the following users, and have yet to find a solution to the problem. "In MacOS Big Sur 11.1 on my MacBook, I have set MacOS to automatically switch between Light Mode and Dark Mode. But I notice that Firefox does not handle this well. When I have used my MacBook Dark Mode and switch back to Light Mode, Firefox still hangs in Dark Mode. The only way to solve this is to choose Light Mode in System Preferences instead of automatic."

[https://support.mozilla.org/en-US/que.../1324111]

[https://support.mozilla.org/en-US/que.../1334201]

[https://support.mozilla.org/en-US/que.../1264027]

Asked by vonbenne 1 week ago

warning emails from Firefox Accounts

I keep getting emails from Firefox Accounts saying 'New sign-in to Firefox Relay' - and detailing my laptop (which is always the same!). Is there any way this can be sto… (read more)

I keep getting emails from Firefox Accounts saying 'New sign-in to Firefox Relay' - and detailing my laptop (which is always the same!). Is there any way this can be stopped please?

Asked by fyltovell 2 weeks ago

Macbook - closing and opening firefox

When closing firefox with cmd+h in macbook and then reopening it the browser idiotically opens in the low part if the screen just above dock and with small size. That mea… (read more)

When closing firefox with cmd+h in macbook and then reopening it the browser idiotically opens in the low part if the screen just above dock and with small size. That means that if earlier just matched the view for the screen (size and position) the view needs to be moved and resized again. Why is this and how to get rid of this behaviour?

Asked by pekka.kukkonen 2 weeks ago

Inter device security

When I open Firefox on my iphone, I get an additional firefox icon in the bottom menu bar of of my macbook pro and my iMac. The iMac is a shared device and I want to prev… (read more)

When I open Firefox on my iphone, I get an additional firefox icon in the bottom menu bar of of my macbook pro and my iMac. The iMac is a shared device and I want to prevent other devices seeing what web pages are being viewed on any of my devices. That make all devices private to the user, I can't find how to do that.

Asked by purdysi57 2 weeks ago

Last reply by cor-el 2 weeks ago

Scroll stops working

I use Firefox Nightly on my MacBook Pro (15-inch, 2016); I use an apple magic mouse. I just updated Nightly to Version 109.0a1 (2022-11-21) this morning and directly foll… (read more)

I use Firefox Nightly on my MacBook Pro (15-inch, 2016); I use an apple magic mouse. I just updated Nightly to Version 109.0a1 (2022-11-21) this morning and directly following updating I can no longer scroll in the browser, seemingly on any webpage. I'm able to click in the scroll bar and have it jump to that section of the page but otherwise it doesn't work. Has anyone experienced this problem and figured it out. I'm going to see if I can role back my browser version and get it back that way but i like keeping up to date.

Asked by realCrowman 2 weeks ago

Last reply by Paul 2 weeks ago

Nightly not scrolling pages

Hi FF folks! I updated to the most recent Nightly release and now my pages won't scroll. They don't scroll at all with my trackpad and only about 20% (if that) of the tim… (read more)

Hi FF folks! I updated to the most recent Nightly release and now my pages won't scroll. They don't scroll at all with my trackpad and only about 20% (if that) of the time with my down arrow. Just wanted to let you know in case others are experiencing this, too. I **love** Nightly and never experience problems (I know it is pre-beta). Just wanted to let you know about this one. I'm on a MacBook Pro running MacOS 12.6.1.

Asked by maryaf 2 weeks ago

Last reply by Paul 2 weeks ago

Firefox Settings

Firefox stopped opening links in web pages like secondlife:///app/region/Kings%20Stone/224/155/22 ,WHere do I tell Firefox what application to use to handle that kind of … (read more)

Firefox stopped opening links in web pages like secondlife:///app/region/Kings%20Stone/224/155/22 ,WHere do I tell Firefox what application to use to handle that kind of a link?

Asked by artemis.utherwurldly 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Rally asks me to complete my enrollment every time I start Firefox

I enrolled in "Rally" some time ago and participated in a few studies. Suddenly, every time I start Firefox, it puts up a page telling me I haven't completed my Rally enr… (read more)

I enrolled in "Rally" some time ago and participated in a few studies. Suddenly, every time I start Firefox, it puts up a page telling me I haven't completed my Rally enrollment. (https://rally.mozilla.org/rally-required/index.html) If I click on the button, "Complete Enrollment," I am simply taken to a page that says there are no available studies.

Not even slightly debilitating, but certainly annoying! Anybody have a suggestion?

Asked by BSquared 2 weeks ago

  • Locked

settings

Firefox stopped opening links in web pages like secondlife:///app/region/Kings%20Stone/224/155/22 ,WHere do I tell Firefox what application to use to handle that kind of … (read more)

Firefox stopped opening links in web pages like secondlife:///app/region/Kings%20Stone/224/155/22 ,WHere do I tell Firefox what application to use to handle that kind of a link?

Asked by artemis.utherwurldly 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago