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Entire page turns black before the content appears

Hi, I have noticed this behavior for a while now and it is becoming bothersome now. It seems to happen ONLY upon initial visit to a site, any site. Once the site loads co… (read more)

Hi, I have noticed this behavior for a while now and it is becoming bothersome now. It seems to happen ONLY upon initial visit to a site, any site. Once the site loads completely, any links from there loads without the black screen.

Of course, I have searched and tried the known remedies: 1) graphics driver. Chrome, Konqueror and other browsers do not exhibit this behavior. 2) FF add-on's disabled. No permanent difference. 3) Hardware acceleration disabled. No permanent difference.

I'm running 103.0.2 (64-bit) on: Operating System: Kubuntu 22.04 KDE Plasma Version: 5.24.4 KDE Frameworks Version: 5.92.0 Qt Version: 5.15.3 Kernel Version: 5.17.5-051705-generic (64-bit) Graphics Platform: X11 Processors: 8 × Intel® Core™ i7-6700 CPU @ 3.40GHz Memory: 23.4 GiB of RAM Graphics Processor: llvmpipe

This is not a deal breaker but should be addressed to make FF more perfect! Best... Hong Son

Asked by groundie 1 day ago

Last reply by cor-el 4 hours ago

Lost profile after Linux upgrade from 20.04 LTS to 22.04 LTS.

Upgraded from Ubuntu 20.04 LTS to Ubuntu 22.04 LTS. This forcibly converted Firefox to a "Snap" version. The new version won't find or use any of the old profile informat… (read more)

Upgraded from Ubuntu 20.04 LTS to Ubuntu 22.04 LTS. This forcibly converted Firefox to a "Snap" version. The new version won't find or use any of the old profile information. So I've lost all my passwords.

about:profiles shows only the newly created default profile.

Old profiles still exist in '~/.mozilla/firefox/####.default-release' but about:config does not find them.

Read https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update Not helpful.

I can find old versions of login-backup.json and key4.db. , but they seem to be out of date.

Asked by info7835 1 day ago

Last reply by cor-el 1 day ago

Recently unable to initiate Facebook Messenger Voice Chat via FB website in Firefox

For the past few weeks I've been using Facebook's voice chat function to stay in touch with family. I did this using a dual boot laptop with, Ubuntu Linux 20.04.4 and Fir… (read more)

For the past few weeks I've been using Facebook's voice chat function to stay in touch with family. I did this using a dual boot laptop with, Ubuntu Linux 20.04.4 and Firefox 103, and Windows 10 with Firefox 101.1. I use the linux side 99.9% of the time.

I'd initiate a call by clicking on the FB Messenger icon, clicking on the name of the person I wanted to talk with, then clicking on the small phone handset icon. This would bring up a popup window with a picture of the other person, and the sound of a phone ringing followed by the other person answering my call.

This stopped working late last week (Thursday Aug 11th, I believe). Instead of a popup with the ringing phone, I began getting a popup with the message "Something went wrong. Try restarting Firefox or restarting your computer. For more troubleshooting suggestions, visit our Help Center. If the issue persists please let us know." I've attached a screenshot of the message.

This led me to a series of troubleshooting steps with no success: - clearing my browser cache and cookies - made sure my microphone was available for FB to use and was not muted - rebooting my laptop - doing a Firefox "Refresh", which creates a new Firefox profile while removing browser extensions and customizations - logging into a 2nd seldom used linux account I have on the same laptop and trying to initiate a voice chat in Firefox (no luck) - dual booting to Windows 10 and trying it with Firefox 101.1 (no success) - I also tried this on an older desktop pc running Ubuntu 16.04 and Firefox 88 (!). Also, no success and the exact same message as seen in the screenshot.

What I can also tell you is that in Linux I was able to initiate a FB voice chat call using the Brave and Chrome browsers, and in Windows was able to successfully initiate a call using MS Edge and Brave.

Based on this, it seems to be either a Firefox issue, or the nice folks at FB changed something that trips up only Firefox. Again, other browsers on two different OS platforms and a separate computer allow me to make these voice calls without issue.

I'd be glad to provide more information if you need it. I apologize if this was long winded, but I wanted to share as much detail as I could. Thank you very much for your time, and don't hesitate to contact me if I can provide any further information.

Asked by p1977s 2 days ago

Last reply by bernie.colley 1 day ago

websites not loading

I upgraded my OS yesterday to Ubuntu 22.04.1 LTS. That upgrade included the newest Firefox, 103.0.2. Most of the websites I go to load just fine but some; Facebook, Nextd… (read more)

I upgraded my OS yesterday to Ubuntu 22.04.1 LTS. That upgrade included the newest Firefox, 103.0.2. Most of the websites I go to load just fine but some; Facebook, Nextdoor, Inkscape chat, do not load. The page will start to load and then just hang. What to do, what to do.

Asked by wichman3 2 days ago

Last reply by jonzn4SUSE 2 days ago

Resize Handles in Flatpak version of Firefox

In the Flatpak version of Firefox 103.0.2 the resize handles do not appear when you hover over any of the 4 edges of the firefox window unless you hold down the left mous… (read more)

In the Flatpak version of Firefox 103.0.2 the resize handles do not appear when you hover over any of the 4 edges of the firefox window unless you hold down the left mouse button, then they appear, but you have to get the mouse pointer just right before pressing the left mouse button. I notice on several forums that this has been like this for the last 2 months, are the team at Mozilla working on a fix, cheers

Audio streaming suddenly stopped from this source only - can someone please see if it works?

I've using FF since the beginning. I use it for 99.999% of my browsing. Very recently the audio streaming from a particular site stopped working while all others seem t… (read more)

I've using FF since the beginning. I use it for 99.999% of my browsing. Very recently the audio streaming from a particular site stopped working while all others seem to work. Other browsers appear to play this site just fine. If someone is aware of why this particular site had stopped working or better yet know of a setting I can change to resume function that would be greatly appreciated. The subject site is http://wplr.tunegenie.com/# then try to click on the play button (right arrow). I've searched and searched, tried and tried to no avail. The site owners only advise to use another browser but FF is my favorite and I am able to do literally everything else with it. Suggestions/ideas greatly appreciated. Thanks

Asked by R.Mariotti 4 days ago

Last reply by jonzn4SUSE 3 days ago

Cannot log in to firefox account from Firefox

Guys, How crappy can this sh. be? I have to use Konqueror to log in to firefox account. Your website reports "cookies disabled", even when every effing thing has been ena… (read more)

Guys,

How crappy can this sh. be? I have to use Konqueror to log in to firefox account. Your website reports "cookies disabled", even when every effing thing has been enabled! I cannot use your product and have to use someone else's to log in to your effing website!? Not only this POS srashes EVERY EFFING DAY, now I cannot even log in with it?!

SRSLY?! Konqueror is better? And you are surprised you lose market share?

Asked by antymat+firefox 3 days ago

Last reply by Paul 3 days ago

Mouse Hover not consistent, Firefox 103 Ubuntu 22.04.1

After upgrading to Firefox 103, I've noticed the following behavior: The mouse icon does not change while moving over web pages or even the menu items and tabs. It requir… (read more)

After upgrading to Firefox 103, I've noticed the following behavior:

The mouse icon does not change while moving over web pages or even the menu items and tabs.

It requires a click for the mouse icon to change and for an action to take place.

This causes problems because of some actions that expect a mouse hover or a click-and-hold response, which this error is preventing.

For example, clicking on Google Maps and dragging to move the map is impossible.

Hovering over a menu to allow it's automatic drop down to appear is also impossible.

This is not consistent; when I open a new Firefox window the mouse behaves normally for a time.

It does lose this ability but I don't know how quickly it happens, but after at least an hour of use, the problem is apparent.

I had thought this was a problem with my extensions or themes, because the problem does not exist in private mode. But when I temporarily removed all the extensions and themes from my setup, the problem still occurred. And the fact that a new window with all extensions still active suggests that this is not caused by those extensions, or if so, not immediately.

Asked by typewriterjason 5 days ago

Last reply by cor-el 5 days ago

Video playging

Hello Team, I got popup an popup when i am going to play video from any website and the popup is "to play video you may need to install the required video codecs". even … (read more)

Hello Team,

I got popup an popup when i am going to play video from any website and the popup is "to play video you may need to install the required video codecs".

even I am able to playing video in any website. and i have already applied this command is "sudo apt install ubuntu-restricted-extras". and after that i am getting this popup.

FYI I am using "Ubuntu 20.04.4 LTS".

Thanks & Regards

Asked by neelkhamar73 1 week ago

Last reply by cor-el 1 week ago

Linhas de selecionar textos em todos os elementos do navegador

Meu navegador Firefox, demonstra uma linha de seleção de textos (idêntico ao de edição de texto, como um bloco de notas) toda vez que eu clico em algum elemento da página… (read more)

Meu navegador Firefox, demonstra uma linha de seleção de textos (idêntico ao de edição de texto, como um bloco de notas) toda vez que eu clico em algum elemento da página, seja texto ou imagem. A linha não altera nada nas páginas, porém me confundem muito e acabam por incomodar meu acesso á paginas e me fazendo ter que usar outros navegadores por conta disto.

Asked by lucasdavid.xavier 1 week ago

Last reply by cor-el 1 week ago

Outgoing Connections

Every time I launch Firefox, it attempts to connect to a number of domains automatically; some of which, it strikes me, may not be entirely necessary and should, therefor… (read more)

Every time I launch Firefox, it attempts to connect to a number of domains automatically; some of which, it strikes me, may not be entirely necessary and should, therefore, not be automatic.

For instance, I have automatic extension/plugin updates off by default, so why does FF try to connect to versioncheck.addons.mozilla.org and/or versioncheck-bg.addons.mozilla.org every time I launch it?


How many of the following do I actually need to give a pass to in my firewall and how many can I safely block?

I appreciate that a couple (e.g. githubusercontent) may be related to specific extensions/plugins, but the majority are from Mozilla/Firefox, so what what is each of them for, specifically?

aus5.mozilla.org ciscobinary.openh264.org content-signature-2.cdn.mozilla.net example.org firefox.settings.services.mozilla.com ipv4only.arpa publicsuffix.org push.services.mozilla.com raw.githubusercontent.com redirector.gvt1.com services.addons.mozilla.org versioncheck.addons.mozilla.org versioncheck-bg.addons.mozilla.org


Thanks.

Asked by imajzineer 1 week ago

Last reply by cor-el 1 week ago

Importing data from another browser

I'd like to import my Seamonkey profile data to Firefox, but Firefox doesn't recognize Seamonkey or its data. How can I do this? I'd like to keep my Firefox data synced t… (read more)

I'd like to import my Seamonkey profile data to Firefox, but Firefox doesn't recognize Seamonkey or its data. How can I do this? I'd like to keep my Firefox data synced to Seamonkey, and maybe synced the other way too. And I'd like Thunderbird to be able to sync to the Seamonkey email data too, for what it's worth. I thought the importing of data when Firefox starts would take care of importing SM data but it doesn't. Are there any commandline options for running Firefox that would get the importing done? I sure don't want to mess around with a huge html bookmarks file and there's other data in Seamonkey besides bookmarks that should be imported too. Help!

Asked by democritus7 1 week ago

Last reply by Terry 1 week ago

Every tab crashes in Firefox 103.0 (64-bit)

Firefox is currently unusable on my system as I get the message "Gah. Your tab just crashed." for every website I try to access. Troubleshoot mode doesn't work. They do… (read more)

Firefox is currently unusable on my system as I get the message "Gah. Your tab just crashed." for every website I try to access. Troubleshoot mode doesn't work. They don't register as crashes. I also tried uninstalling and reinstalling and that doesn't work either. I am using Firefox under Pop! OS.

Asked by bobferrell11 1 week ago

Last reply by Terry 1 week ago

After being offline, sometimes Firefox can't connect until restarted

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having troub… (read more)

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having trouble finding that site.". The only fix is to close Firefox and open it again. Going offline doesn't always do this, and while I'm not sure of what exactly causes this to happen, a way to easily reproduce it is:

  • Turn off the Wi-Fi;
  • Reboot the computer;
  • Open Firefox;
  • Turn on the Wi-Fi;

After the computer is connected, refreshing the page sends you to "Hmm. We’re having trouble finding that site.". You have to restart Firefox.

A way that doesn't 100% reproduce it, but works enough times, is to reboot the computer without turning off the Wi-Fi, and open Firefox as soon as possible (before the computer manages to connect to the router, which is the part that isn't always consistent). Rarely, it happens after suspending the computer, or after a disconnection due to an unstable connection. I can reproduce it in Firefox's safe mode. I have a hunch that maybe this is related to networking drivers.

I'm using a Lenovo IdeaPad 5 14ARE05 (Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a)), Linux NixOS 22.11 (I don't know about Windows).

Ask me for any log you might need.

This is kinda a duplicate of https://support.mozilla.org/en-US/questions/1078253, except that their solution does nothing to me.

Asked by Martino 1 month ago

Last reply by x0digi 1 week ago