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Access Denied and 403 Responses

When navigating within retailer web sites, some clicks, such as searching for their nearest branch, consistently produce an Access Denied message, such as the following o… (read more)

When navigating within retailer web sites, some clicks, such as searching for their nearest branch, consistently produce an Access Denied message, such as the following one:

Access Denied You don't have permission to access "http://www.argos.co.uk/stores/?" on this server.

Reference #18.d639dd58.1652362340.afeb7586

I get a similar response when trying to open some web sites, such as Sainsburys.co.uk which has just responded with the following 403 message:

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: 0n5le1zhQCuf0_pKJpVKjuKasKFKRNYhMr3zpIde_UuAx0dBE1hhlw==

Are such searches controlled via Firefox? If so, do I need to change a Firefox setting to overcome the problem?

Asked by a.mcpherson832 4 days ago

Last reply by Dropa 4 days ago

On screen keyboard crashes Firefox

Used Firefox for many years with the inbuilt Microsoft on screen keyboard without problem. After updating Firefox a couple of days ago to the 100 edition when I enter tex… (read more)

Used Firefox for many years with the inbuilt Microsoft on screen keyboard without problem.

After updating Firefox a couple of days ago to the 100 edition when I enter text in Google and press enter Firefox instantly crashes.

If I use the touch screen keyboard in windows its fine.

Using windows 10 fully updated.

Any help appreciated.

Asked by Shortcircuit44 4 days ago

Last reply by Shortcircuit44 4 days ago

Google Search Sporadic

I have been a FF users for years. Recently Google Searches work and sometimes they don't. When the Google search isn't working, Firefox provides no feedback or errors ju… (read more)

I have been a FF users for years.

Recently Google Searches work and sometimes they don't. When the Google search isn't working, Firefox provides no feedback or errors just no results. I can choose a different search engine and all works fine. The search works for 5 10 minutes and then when searching again, nothing. If Firefox is closed and re-opened the search works for a bit, but then stops.

No issues with other web browsers and Google searching. I do use a VPN, but have turned off the VPN and the problem persists.

Firefox uninstalled, reset to factory defaults and flushed out all cache and removed all extensions. This is a strange one.

Any ideas?

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  ],
  "application": {
    "name": "Firefox",
    "osVersion": "Windows_NT 10.0 19042",
    "version": "100.0",
    "buildID": "20220428192727",
    "distributionID": "",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:100.0) Gecko/20100101 Firefox/100.0",
    "safeMode": false,
    "memorySizeBytes": 34236141568,
    "diskAvailableBytes": 98785468416,
    "updateChannel": "release",
    "supportURL": "https://support.mozilla.org/1/firefox/100.0/WINNT/en-US/",
    "osTheme": "",
    "numTotalWindows": 1,
    "numFissionWindows": 1,
    "numRemoteWindows": 1,
    "launcherProcessState": 0,
    "fissionAutoStart": true,
    "fissionDecisionStatus": "enabledByDefault",
    "remoteAutoStart": true,
    "policiesStatus": 0,
    "keyLocationServiceGoogleFound": true,
    "keySafebrowsingGoogleFound": true,
    "keyMozillaFound": true
  },
  "normandy": {
    "addonStudies": [],
    "prefRollouts": [
      {
        "slug": "bug-1766468-rollout-win32k-rollout-release-100-101",
        "state": "active",
        "preferences": [
          {
            "preferenceName": "security.sandbox.content.win32k-experiment.enrollmentStatus",
            "value": 2,
            "previousValue": 0
          }
        ],
        "enrollmentId": "e1afcb06-f5bb-46c8-aba9-160b591b7dee"
      },
      {
        "slug": "bug-1766618-rollout-disable-websocket-over-http2-release-91-100",
        "state": "active",
        "preferences": [
          {
            "preferenceName": "network.http.http2.websockets",
            "value": false,
            "previousValue": true
          },
          {
            "preferenceName": "network.http.spdy.websockets",
            "value": false,
            "previousValue": null
          }
        ],
        "enrollmentId": "c353718e-f3ac-4129-8e09-1125c9ddd553"
      },
      {
        "slug": "bug-1767475-rollout-enable-pip-subtitles-pref-in-release-release-100-101",
        "state": "active",
        "preferences": [
          {
            "preferenceName": "media.videocontrols.picture-in-picture.display-text-tracks.enabled",
            "value": true,
            "previousValue": false
          }
        ],
        "enrollmentId": "e74827ee-79a1-487a-9489-6ac4dbed1702"
      }
    ],
    "prefStudies": [],
    "nimbusExperiments": [],
    "nimbusRollouts": []
  }
}

Asked by DenverDesktopS 5 days ago

Last reply by DenverDesktopS 4 days ago

How to prevent that Firefox auto start download files with Header "content-type: text/markdown"?

For example: I visit https://raw.githubusercontent.com/vvb2060/Magisk/b03fdcb14dc0e7ec88e98ac3dd769d96ab01c1e2/app/src/main/res/raw/changelog.md It open normally and I c… (read more)

For example: I visit https://raw.githubusercontent.com/vvb2060/Magisk/b03fdcb14dc0e7ec88e98ac3dd769d96ab01c1e2/app/src/main/res/raw/changelog.md It open normally and I can directly see what inside of it. The "content-type" of this http request is "text/plain".

But if I visit https://cdn.jsdelivr.net/gh/vvb2060/Magisk@b03fdcb14dc0e7ec88e98ac3dd769d96ab01c1e2/app/src/main/res/raw/changelog.md Firefox will download it automatically, instead of directly open it in browser. The "content-type" of this http request is "text/markdown".

This is not the problem of "What should Firefox do with other files?" setting...

I make a test, I create a file "test.md" in the Nginx website folder, and I add "default_type text/markdown" to conf to force its content-type, pic here: https://vip2.loli.io/2022/05/12/v39nT8wu6yIlXeH.png

When I open it in Edge Chromium, it will shows what inside of it: https://vip1.loli.io/2022/05/12/EGFwgHPtNjqshyl.png

But Firefox... https://vip1.loli.io/2022/05/12/vuz8YBQAlD2ZCGk.png ( Here I turn on "Ask whether to open or save files")

I am using Firefox Dev 101.0b5 and also test it with Firefox Stable 100.0, the same.

Asked by TigerBeanst 4 days ago

Authentication Ticket Mismatch: Authentication failure.

When accessing Conect.firefox.com, there is a popup error at the top that says, Authentication Ticket Mismatched, failed authentication. regardless of what I do, the warn… (read more)

When accessing Conect.firefox.com, there is a popup error at the top that says, Authentication Ticket Mismatched, failed authentication. regardless of what I do, the warning doesn´t go away. I´m running Firefox 100 on Win 11

Asked by JBrown 5 days ago

Last reply by JBrown 4 days ago

"Password required" popup blocks the entire Firefox app

Hi! Upgrading to version 100 has made Firefox completely unusable for me. Every time I open it, the "Password required" popup appears, which is normal. However, whether I… (read more)

Hi! Upgrading to version 100 has made Firefox completely unusable for me. Every time I open it, the "Password required" popup appears, which is normal. However, whether I enter my primary password or click "Cancel", the popup goes to the background and I cannot close it, nor click on anything in the app. In fact, I cannot even close the app except from the upper menu bar (I'm on OSX). See the attached screenshot to get an idea. Please help!!!

Asked by Giom 1 week ago

Last reply by Terry 1 week ago

Search Problems after Latest Update

Hello, I recently updated Firefox to Version 100.0 and Search functionality has been compromised. 1) On a New Tab, even if I place the cursor in the Google search pane in… (read more)

Hello,

I recently updated Firefox to Version 100.0 and Search functionality has been compromised.

1) On a New Tab, even if I place the cursor in the Google search pane in the window, anything I type goes directly into the web address bar (sorry I do not know the proper name for the URL text box at the top of the browser.)

2) If I search for "Boston Celtics", the URL box changes to: https://www.google.com/search?client=firefox-b-1-d&q=boston+celtics , but the browser never opens the Google results page, and never goes to a result.

3) The Browser will NOT open google.com. It just freezes

4) Basically, I can no longer use Google, and that is a problem for me.

When I check for Firefox updates, it says that I am up to date.

I would appreciate any guidance you can provide. Without Google search, I will likely be forced to use another browser and I have been a longtime fan of Firefox.

David Pineau

Asked by davidgpineau 5 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Firefox hangs up on win7

This problem started around version 97 (i had a break from computer and went back at v 97) but older versions still had that problem after i revert to it. i did: turned… (read more)

This problem started around version 97 (i had a break from computer and went back at v 97) but older versions still had that problem after i revert to it. i did:

  • turned hardware acceleration and recommended settings off
  • cleared cache and profile few times
  • offline and safe mode
  • restarting and reinstalling for few times
  • installing Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017, 2019, and 2022 (vc_redist.x64.exe).

still hangs up.

it sometimes opens after i restarted,what can cause this?

Asked by alikeremozfidan 1 week ago

Last reply by alikeremozfidan 4 days ago

get rid of message

I want to get rid of a facebook message which reads "You are currently offline Refresh". It looks as if it is a pop up message. If more info is needed then you can cont… (read more)

I want to get rid of a facebook message which reads "You are currently offline Refresh". It looks as if it is a pop up message. If more info is needed then you can contact me on [removed email from public] or by telephone on [removed phone# from public]. Thanks for your help. Esther

Asked by Esther 5 days ago

Last reply by Dropa 5 days ago

Google Search doesn't work on Firefox randomly!.

Suddenly google search in Forefox stucks on blank page. It works fine with other search engine but it doesn't with Google. I have to close and reopen browser again!!!!! e… (read more)

Suddenly google search in Forefox stucks on blank page. It works fine with other search engine but it doesn't with Google. I have to close and reopen browser again!!!!! everything is updated! Win10 In debug i can see "ignorati entryTypes non supportati: largest-contentful-paint."

Asked by Paolo Di Francesco 5 days ago

Last reply by Terry 5 days ago

Cannot login to website

Cannot login to https://www.roadrunnersports.com/ When I put my username & password in I receive back: "Request failed, Please try again later." It logs in fine in … (read more)

Cannot login to https://www.roadrunnersports.com/ When I put my username & password in I receive back:

"Request failed, Please try again later."

It logs in fine in Chrome, Safari & Opera. Running mac o/s 10.15.7 & FF 100

Asked by ffjxc 5 days ago

Last reply by ffjxc 5 days ago

Does FIREFOX need more cpu support now in "no hardware acceleration mode"?

i used firefox smoothly yesterday, but it consumes 100% CPU today. i used to use "no hardware acceleration" mode because my GPU: 1050TI and CPU: I5-10400F, due to my hard… (read more)

i used firefox smoothly yesterday, but it consumes 100% CPU today.

i used to use "no hardware acceleration" mode because my GPU: 1050TI and CPU: I5-10400F, due to my hardware is not strong enough and i have 2 screens to watch TWITCH while gaming..

I found that after yesterday, i open 2+ twitch streaming pages then my cpu will run 100% in (no hardware acceleration mode), however when i turn on the "hardware acceleration mode" my cpu down to 2X-3X%...

Is firefox had any update that cause the problem?

Unless i upgrade my hardware, does it had any suggestions to solve this problem?

if not, please mozilla and firefox development team solve or reverse the setting....

Thank you so much, i love firefox multi-picture in picture function a lot and none of the other browsers can do it.

Please help me, thank you!

Asked by okokkam 5 days ago

Since 100 download, unable to sign in to Florida Unemployment site. Also, windows aren't opening in separate tabs but all in one.

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click … (read more)

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click on an item, new tab is opening in place of one I clicked on instead of new tab.

Asked by asapdeliveryno1 5 days ago

Last reply by FredMcD 5 days ago

Upgraded to latest FF, 100.0 today. Unable to pay on line shop, access denied

Have upgraded to FF100.0 today. For years shopped at Tesco uk no issues. Today unable to complete payment with error: Access Denied You don't have permission to access "h… (read more)

Have upgraded to FF100.0 today. For years shopped at Tesco uk no issues. Today unable to complete payment with error: Access Denied You don't have permission to access "http://payment.tesco.com/en-GB/payment?" on this server.

Reference #18.dcce7a5c.1652090089.2ebfbfXX

(I omitted last two digits)

use private browsing.

Internet explorer works!

Asked by dougcud 1 week ago

Last reply by dougcud 5 days ago

yellow error message: this page is slowing down your browser. To speed it up, close this page.

While I'm doing my emails, I get a yellow error message: this page is slowing down your browser. To speed it up, close this page. That's my hotmail inbox. Happens often… (read more)

While I'm doing my emails, I get a yellow error message: this page is slowing down your browser. To speed it up, close this page. That's my hotmail inbox. Happens often. If I close the hotmail then reopen it it works ok for a while, then does that again. And in general it's slow. Feels like firefox and hotmail are at war with each other...

Asked by virgviolin 5 days ago

Last reply by FredMcD 5 days ago

"Select thing " bug on Firefox only

Hey. I have this weird bug on Firefox ( left window, right window is librefox ). https://imgur.com/a/jCw9Xju The bug is the " select text" thing. As you can see, librefo… (read more)

Hey. I have this weird bug on Firefox ( left window, right window is librefox ).

https://imgur.com/a/jCw9Xju

The bug is the " select text" thing. As you can see, librefox don't have this bug, edge same too. Already tried to reinstall, downgrade, update, delete all files related to firefox, deleted pref.js.I think I already had this on youtube for exemple, but not quite sure. I tried different mouses, but it's purely firefox.

Asked by HardstyleAddict063 6 days ago

Last reply by HardstyleAddict063 5 days ago

Unable to log into our godaddy webmail

Getting error message on mozilla when try to log into godaddy, same message does not occur on microsoft edge, went through all possible godaddy glitches, they say it isn'… (read more)

Getting error message on mozilla when try to log into godaddy, same message does not occur on microsoft edge, went through all possible godaddy glitches, they say it isn't one of theirs, rather the browser

Asked by deborah22 6 days ago

Last reply by FredMcD 6 days ago

gmail web page stops updating only in FireFox browers

I use gmail for both personal and work (business) account. I have both accounts logged in and open on Chrome and Firefox. On the Firefox browser every 5 to 10 minutes the… (read more)

I use gmail for both personal and work (business) account. I have both accounts logged in and open on Chrome and Firefox. On the Firefox browser every 5 to 10 minutes the web page shows error 001, and the page wont reload. Only fix is to restart Firefox. However, at the same time the same accounts are not having problems via the Chrome browser.

I have no add-ons or extensions enabled on the Firefox browser. I have already done a Firefox reset, that did not fix the problem. I have done a uninstall and re-install of Firefox, that also did not fix the problem.

Asked by jdshah00 6 days ago

Last reply by Terry 6 days ago