Showing questions tagged: Show all questions

Firefox and Lastpass

I can't login to Lastpass with the latest version of Firefox 98.0.1. Neither the Lastpass extension or attempting to Login to Lastpass via the website will open the passw… (read more)

I can't login to Lastpass with the latest version of Firefox 98.0.1. Neither the Lastpass extension or attempting to Login to Lastpass via the website will open the password vault. I enter my Lastpass email and password login details then authenticate with 2FA and all I get is the spinning wheel of anticipation which times out after 7 or 8 seconds. MS Edge allows Login and I tried Firefox Ver 98.0 on another PC and Lastpass login works so there appears to be an issue with Ver 98.0.1. Running fully patched Win 10 laptop.

Asked by DCool 3 months ago

Last reply by DCool 1 month ago

Cannot login to Netflix

Background: I am on the Beta track, currently running 98.0b4 on Mac OSX 11.6.1, until kinks are worked out of Monterey. Issue: One of the latest FF upgrades has killed my… (read more)

Background: I am on the Beta track, currently running 98.0b4 on Mac OSX 11.6.1, until kinks are worked out of Monterey.

Issue: One of the latest FF upgrades has killed my ability to login to Netflix. I get an orange popup field stating "Incorrect password. Please try again or you can reset your password." The password is fine, as I'm able to login using my backup browsers, Safari and Vivaldi. The issue persists when I try to log in using a private window that doesn't allow any add-ons, so I don't see that as the issue.

Firefox is still my preferred and default browser, so I'd like to see this resolved before.

Asked by Focksee 4 months ago

Last reply by cor-el 2 months ago

Site-sensitive download locations

Before version 98 of Firefox, it would remember where I downloaded files to based on what site I'm downloading the file from. For example: when I would download a statem… (read more)

Before version 98 of Firefox, it would remember where I downloaded files to based on what site I'm downloading the file from. For example: when I would download a statement PDF from American Express, the Firefox download prompt would automatically be navigated to <...documents\records\AmEx\statements>. Then, when I would go to download something like the latest Firefox installer, the download prompt would automatically start in the folder <...programs\standard programs\Firefox>. No navigation needed in either case. Now, with version 98, all Firefox can remember is the last place I downloaded to, with no memory of site context. (This includes sites I've been to more than once since the update to version 98.)

This was a very convenient, time-saving feature. Is there any way to restore this site-contextual memory of download directories?

(I tried searching through existing questions, but my apologies if I missed an existing question on this topic.)

Thank you!

Asked by Jess 3 months ago

Last reply by gumby_dammit223 2 months ago

Firefox 98 for Windows

How can I prevent websites from tracking my mouse cursor? I was searching for the question for a long time and couldn't find any answers. Basically. I open a site, I want… (read more)

How can I prevent websites from tracking my mouse cursor? I was searching for the question for a long time and couldn't find any answers.

Basically. I open a site, I want to click on Back or close the tab and it sends a pop up like "wait, don't go!" etc.

Any ideas? I think about extension or option in settings/configs.

I guess like my question is very unique or was skipped by search engines.

I hope for help.

Asked by kanhuto 2 months ago

Last reply by FredMcD 2 months ago

Firefox prevents opening links I select such as utility bills

Any site I go to such as my utility companies that have a link for me to open and view my bill while logged into my online account are prevented from opening by Firefox. … (read more)

Any site I go to such as my utility companies that have a link for me to open and view my bill while logged into my online account are prevented from opening by Firefox. Their help articles define the pop-up window as a window that opens automatically. That is not what I'm talking about. I am selecting the link. I am giving the site permission to open the window. It is not automatic. Google Chrome, Microsoft edge, no other browser has this problem. please help.

Asked by mike7771 2 months ago

Last reply by FredMcD 2 months ago

Why does Firefox keep deleting my saved passwords?

For the second time in the last two weeks, Firefox has deleted all my saved passwords when the program has updated. This happens frequently and is REALLY ANNOYING. How do… (read more)

For the second time in the last two weeks, Firefox has deleted all my saved passwords when the program has updated. This happens frequently and is REALLY ANNOYING. How do I stop it? I am now going to restore the files from back up, about half an hour wasted.

Thanks and look forward to hearing back from someone.

Tim Jennings

Asked by timj1uk 3 months ago

Last reply by FredMcD 2 months ago

  • Solved

Gmail won't switch accounts

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily. In the past few weeks, though, wh… (read more)

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily.

In the past few weeks, though, when I try to switch from my primary account to the others, it just defaults back to the primary. I've purged the cache, I've signed out and signed in. This does not happen on Chrome, just Firefox, which is why I've brought it here.

If I change the URL of the mailbox

https://mail.google.com/mail/u/0/#inbox

to

https://mail.google.com/mail/u/1/#inbox

It will take me to another mailbox. I can then change that number to get to the others. But it shouldn't be that way. So ... what is going on? How do I fix it?

Asked by randee1 3 months ago

Answered by randee1 3 months ago

  • Solved

How to turn off download panel pop-up in version 98.0

This is more of a convenience issue but the new download panel pop-up from the download arrow is very distracting. I couldn't find an option to turn it off so I had to g… (read more)

This is more of a convenience issue but the new download panel pop-up from the download arrow is very distracting. I couldn't find an option to turn it off so I had to go into the config and turn the true flag false for this "improvement". Is there a better way of disabling this pop-up and if not will there be in future versions of firefox?

Asked by pathomeon 3 months ago

Answered by cor-el 3 months ago

  • Solved

Firefox pdf viewer download button

Before update when I clicked in PDF viewer toolbar download button it opened a screen to open with, right now it only download a file. I want it back. I have firefox as p… (read more)

Before update when I clicked in PDF viewer toolbar download button it opened a screen to open with, right now it only download a file. I want it back. I have firefox as pdf viewer, but sometimes I need to open file with Acrobat DC, that's when I did click download button. It works on other computer like before, it is before firefox update.

Asked by sylciia 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

Populated links change to a blue color which could be darker

When viewing a WikiSpecies page with many displayed links (e. g., https://species.wikimedia.org/wiki/Cymindidina), clicking an unopened (light-colored) link opens it to a… (read more)

When viewing a WikiSpecies page with many displayed links (e. g., https://species.wikimedia.org/wiki/Cymindidina), clicking an unopened (light-colored) link opens it to a new page and turns the link color to a dark blue. This display is controlled by the choice "Never" on the Firefox "Settings/Colors" page. The colors of links seem predetermined by "Never", which also enables unused links to be shown red.

Is there any way to change the clicked-on link color from a fairly dark blue to a darker one, while still showing unused, empty links as red?

My eyesight is not the best, and a darker blue "Never", if possible, would help me be sure I had visited a page.

Asked by jwill1000000 2 months ago

Files being downloaded even though "Open in Firefox" is selected

I know firefox version 98.0 changed how downloads work, but I have my settings for downloads set to "Always ask you where to save files" and specifically for PDF files, I… (read more)

I know firefox version 98.0 changed how downloads work, but I have my settings for downloads set to "Always ask you where to save files" and specifically for PDF files, I have the action set to "Always ask". However, when I click download on a PDF file and then select "open with firefox" as the action option, the file not only opens in the browser, but also gets downloaded automatically without even allowing me to select where. Is this intended behavior? There are lots of times I just want to view a file and not actually download it, and this is quite annoying.

Asked by lukaslemke22 3 months ago

Last reply by Terry 2 months ago

Firefox settings -- recover after MacBookPro OS update

Hello Support: My MacBookPRO OS was updated to Monterey 12.3.1 I lost my favored settings in Firefox. The Firefox settings loaded to default settings . I would like to … (read more)

Hello Support:

My MacBookPRO OS was updated to Monterey 12.3.1 I lost my favored settings in Firefox. The Firefox settings loaded to default settings

. I would like to recover my Firefox settings. Is this possible? Is there a step by step "punch card" list to get the set back for the former state?

--Regards, Richard

Asked by rbfall 2 months ago

Last reply by FredMcD 2 months ago

Automatic download is TERRIBLE

Why why why why is FF forcing download of pdf files? It is a horrible problem for me. Especially because I am a university prof and, in the classroom, constantly display … (read more)

Why why why why is FF forcing download of pdf files? It is a horrible problem for me.

Especially because I am a university prof and, in the classroom, constantly display (my own!) files from the course management system on the classroom devices. I DO NOT WANT MY FILES SAVED ONTO THE (PUBLIC) CLASSROOM DEVICE. Never mind multiple copies as it will download EACH AND EVERY TIME I open it.

I have been looking everywhere for a solution or a way to disable this feature, there seems to be no such option but I am seeing a lot of posts from people who object to this as much as I do.

After many many years of loyally using FF and a paid subscriber to some Mozilla services, I am afraid I am going to have to give up using FF is this isn't fixed NOW.

Asked by natalieboisvert 2 months ago

Last reply by FredMcD 2 months ago

Passwords lost and cannot be saved anew after "refresh"

We got an alert when opening Firefox on our iMac yesterday suggesting we "refresh" and that bookmarks and saved passwords would not be affected. After the refresh, bookma… (read more)

We got an alert when opening Firefox on our iMac yesterday suggesting we "refresh" and that bookmarks and saved passwords would not be affected. After the refresh, bookmarks were retained but all passwords wiped out. Further, as we painstakingly looked up or created new passwords on sites and entered them, the usual Firefox alert would come up asking if we wanted to save the new log-in, user name and password on each site, we'd select "yes" and then find none of them saved. Can anyone advise us? We're rebuilding our saved passwords on Chrome now but have had Firefox as out primary browser for over a decade.

Asked by michaellouiswells 2 months ago

Last reply by FredMcD 2 months ago

PDF download window disppeared after the recent update

Before the most recent update (version 98.0), my default setting for pdf files is to open in Firefox and a pdf website I use prompted a download window when I clicked 'Do… (read more)

Before the most recent update (version 98.0), my default setting for pdf files is to open in Firefox and a pdf website I use prompted a download window when I clicked 'Download'. It has 'popupDownload=true' in the link which I believe did the trick.

After this update, clicking the same button just opens the pdf file instead of showing the download window, ignoring the command in the link.

Can anyone help me out? Thanks in advance.

Asked by shz 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago