Firefox Support Forum

Suddenly the backgrounds to many Firefox screens - browser, history, settings - changed from white to black. This makes it very difficult for me to read whats on these screens. How do I change them back to white?

The browser screen was black and I did that "about:config" thing and toggled the "browser.proton.enabled" to False which converted the background of the browser to back to white but all the other drop down menus are still black. The bookmark toolbar menu is black, the background of the hamburger menu is black, and the "customize menu" background is black. These areas are now difficult for me to see.

When FF developers start fooling around with colors in the FF browser they need to tread lightly and be aware of all accessibility problems their users may have. Where accessibility is concerned, one size doesn't fit all. Some people have problems with white backgrounds and others, like myself, have problems reading screens with black backgrounds. One simply MUST be aware of sight problems in users.

P.S. I tried uploading photos of the black backgrounds in question but the upload wheel just kept spinning. The photo size was within accepted parameter. Also, I tried to check the box "Email me when someone answers the thread" but that wouldnt work either.

I've done everything I can think of and advice to fix problems in FF for Windows 10 to solve problems, especially tabs crashing. I've gone through the diagnostic steps and submitted crash reports. I can't do my day job this way. I didn't have the various problems, crashing tabs, difficulty getting to HTTP sites (I can't help how someone has their site set up) when I was back at release 83, as I recall. I want to find a copy of release 83 to install. What I want to know is, Will I miss crucial items if I do this? Thanks.

Most of the others topics apply here.You override preferences and other serivices to install updates I don't want or need and more -- Firefox now wants ALL of your personal information, which iif you don't comply, creates conflicts with every other program. I just bought this lapper a year ago and already had to reinstall WIn 10 twice. I am one inch away from going with Google Chrome, which is just as bad but at least doesn't conflict with Windows, which is equally as invasive and worthless. I'm not a brain surgeon able to digest your "tools" in developer-ese. Help!

Padlet.com will not allow Firefox and I need to be able to access for online studies. Please don't make me use chrome!!!

I own www.batteryseminars.com domain, and it has been setup to permanently forward to: https://plugvolt.com/seminars/

Whenever I enter www.batteryseminars.com in Mozilla browser (Mozilla browser only), it times out with no response or opening of any web page. I have tried this from different computers with different IP addresses, and it does it each time - but again, only when using a Mozilla browser. The domain forwarding works well in Chrome, Edge and Safari browsers.

How can this be fixed? Thanks.

Visiting certain websites like Humblebundle.com or Kickstarter.com causes the tab to crash, seemingly right when it starts loading images. I believe it has something to do with loading images, because with HumbleBundle at least, when going to humblebundle.com/subscription/trove it only crashes once scrolled down, which causes the images on the page to load and then the site to crash, and sites like Kickstarter will text but crash immediately after.

This started happening after getting a new monitor, an ASUS VG27AQ. I have it on 2560x1440 @ 144hz. Changing these settings to match my old monitor does not fix the issue. I have done a clean install of my NVIDEA drivers as well.

I have tried a fresh install, troubleshooting mode, safemode, as well as turning off all extensions, the issue still persists.

Here's a few different crash reports: bp-c62a1e3d-e36e-4177-acbb-654dd0220116 bp-a171e0b6-7c75-4bfc-a6c6-621a30220116 bp-eb9c9fae-f6db-487c-b6a5-964550220116

My C:\Users\<username>\AppData\Local\Temp folder fills up with Firefox update folders called "MozillaBackgroundTask{numberletterstring}", a new one of which appears every 7 hours (except when computer is off because I changed the Update setting after this issue started so the "Allow Firefox to automatically install updates" has the "when Firefox is not running" unchecked). Every day I delete the previous day's folders. This is annoying. It started within the last month. I don't use Firefox as my default browser. This only happens on my Windows 7 Pro laptop, not on my Windows 10 laptop. Can anyone tell me why this has started happening and how to stop these files keep accumulating please?

I keep getting a message that my browser is not updated. I am using Firefox 95 on Windows 10. Both should be compatible. Two of the websites are Yahoo mail and Chase (bank). I have reset the default user agent as the article states (nothing needed to be changed): https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox.

I also disabled all add-ons, but that did not help. Not sure what to do from here. This just recently started (maybe 2-3 months ago).

My TIFF (Toronto International Film Festival) membership would not load I got 403 forbidden when I click on the account manager locked. I emailed them and they said the account was active. I think tried again from a Chrome browser and had no issues was able to log in . Back on Mozilla Firefox however I am blocked.

Is there a fix or do I need to migrate all my browsing to Chrome ? [email removed from public]

This issue has started to become a problem over the last couple of months. Several websites that I log into frequently are no longer working with Firefox, or are not fully working.

For example, I can't use Firefox for these websites at all. AA.com (gives me a screen that says it's down for maintenance) bankofamerica.com (it allows me to start the login process but when it attempts the 2FA it errors out. ATT.com (everything appears to work, except the chat feature. If I log into att using safari (for example) there is a chat box in the lower right corner. The chat box is not there when I use Firefox.

This is starting to become an issue (and is very annoying) to where I may have to change browsers either to Safari (eh) or Chrome (yuk).

Are some of my settings set wrong? Is there another fix? or......

Thank you Elliot ...

With the following website, I'm unable to open the image links which take me to the product description page: https://www.hexinnovate.com/shop/

I've tested this on numerous machines and browsers, only Firefox has this issue.

When clicking on the KTM Gobi for example, it should take you to the page below, but it doesn't: https://www.hexinnovate.com/product/hex-ezcan-gobi-for-ktm-bikes/

Kind regards Ruan

Hi,

A few months back I turned on the permanent overwrite of the colour - to a custom colour - of visited links under General > Language and Appearance > Colour (I believe). I've since gone back to try and turn off this setting but nothing I seem to do in any arrangement of settings changes it.

As of now, all previously visited links show as purple, even if the website would've previous kept their colour unchanged after clicking. What I want to do is either stop links from changing colour after clicking them, or revert this setting to the Firefox default.

Thanks in advance for any help.

I am experiencing multiple crashes per day which don't seem to related to specific websites or content, the most recent of which are submitted over the past two days:

bp-cd870292-f117-4584-999b-a01fe0220111 bp-97d8fc05-adcf-441b-afee-475560220111 bp-d4a61799-62d2-48fa-94ee-dc9700220111 bp-4027fd91-08f9-4cbf-a2b5-1ebeb0220111 bp-84d70be6-f036-4fe0-a33e-e491c0220111 bp-39eb36bb-7fce-4862-9ad6-3efd70220111 bp-a3da5076-0065-4760-99b2-edeaf0220111 bp-a27431c8-eb4d-47c8-b550-7526f0220110 bp-de35dba0-dd29-4665-a5d3-9dd3d0220110

Before I try a fresh install, I wondered if anyone can help interpret the crashes as I am curious what is going on but don't have the skills to DIY this.

whenever I open 1 (one) tab, firefox opens 7 to 8...

I did everything mentioned at https://support.mozilla.org/en-US/kb/firefox-repeatedly-opens-empty-tabs-or-windows

Nothing helped. I used ccleaner and did a thorough scan with Macaffee. Didn't help. So what to do ? Similar problem with other browser. Using win10 (win Defender included), almost new laptop...

We're just users, we don't want time consuming problems like these... Thanks for your help.

Yesterday I started to get this error message when trying to access my banking website. I reported the problem to the help desk/administrator of the website. They suggested I try a different browser, so I tried MS Edge. I did not have the problem, so the issue points to a browser issue. I've copied a screenshot of the error page when I use Firefox.

I've been teaching my young daughter how to use a computer, and we chose firefox as a browser she can use to do some things online - in particular she's been doing Math lessons using https://www.themathsfactor.com

After the past few weeks I've noticed that sound from that site no longer seems to work after 1 or 2 days. Embedded videos work, but sound where the site has a character that tells her what to do - stops working. If I restart the browser it starts working again - however refreshing the page does not. This is something recent, as older versions of firefox did not seem to do this. I'm wondering if there is some change/memory leak that might cause this?

I have this theme installed in my firefox browser (95.0.2). https://addons.mozilla.org/en-US/firefox/addon/arctic-nord-theme/

When the browser starts, the theme works for a second, then swithes to some darker theme automatically. If I go to Preferences and disable, then enable the theme again, it work as expectet. I have set `layout.css.prefers-color-scheme.content-override` to `1` hoping that it would pin the light theme, but it has no effect on the issue.

How can I make firefox not change to some dark theme on startup?