Firefox Support Forum

I have installed every firefox after version 90 and every single one of them stop making connection to HTTPS websites after few minutes.

For example, I click on a video link in youtube (or linkedin), page opens and I can see its content, then few minutes later, no matter which link I click noting happens.

I opened dev console, network tab, I can see that firefox not even trying to navigate to any link (no post or get is added to log) when I click them.

This is just an example, issue happens in every single https website.

Now If I close and re-open firefox (showing previous session) page renders and I can click the same link that previously I couldn't click and this time, it navigates to that page, but after few minutes the same thing happens.

I couldn't install anything below version 80 either as it seems Linkedin profile page crashes firefox with taking all available system memory. I have 64GB in one system and 32GB in another system, and both of them crash with version 79 and below on every linkedin profile.

Also if helps, I set browser privacy to custom and untick every box (I have my own security system that is 1000 times better that what Firfox trying to provide) Also OCSP and Security and firefox data collection are all unchecked and Don't enable HTTPS-only is checked.

Firefox is constantly removing safe extensions, re-approving them, then removing them again a couple days later. This is very frustrating, and is enough to make me permanently switch to Google Chrome, since they don't do this, and since I have to use that browser when Firefox messes with these extensions. I have been a stalwart Firefox user for years, but Firefox is pushing people like me away with this ridiculous behavior.

The best example is LastPass. Chrome seems to think it's perfectly safe, as it is not removing it. I use it and need it to be available for sites I need passwords for.

Unfortunately, however, Firefox regularly removes this essential extension and others, then, as I say, allows it again a day or two later, then removes it again.

Please, Firefox, figure this out! Otherwise, you're going to lose a lot of users and get a very bad reputation.

I would like to install the Google Analytics Opt-out Browser Add-on for Firefox but am worried because the add-on is developed by Google. Could this add-on potentially give Google access to my browsing data?

I'm privacy conscious but not very digitally literate. Thanks for your help!

Firefox will not save ANY new passwords. Some older ones still work. Checking menu->passwords gives 'no logins found'

I use Thunderbird Mail which I had not updated for years. I was starting to get a lot of certificate errors of some emails so I did an update (and set auto update) It's now at 91.4.1. This update broke Thunderbird in that is needed a passwork every time is started, or sent email, or attempted to check the server for emails. Totally unusable. Searches to fix this suggested two files are used, and one post suggested a third file. Suggestions were delete these files and Thunderbird would recreate them. I did, it did and the problem remained. However the third file mentioned in only one post DIDN'T get recreated. From memory the three files were cert9.db, key4.db and logins.json and I think it was logins.json that didn't create. I created a dummy file of the same name and now I can save my email login.

As a result of the above cert9.db, key4.db and logins.json were deleted, from the Firefox profile as well as the Thunderbird one.

On starting Firefox I quickly found I'd lost all the logins, and started re-adding them as I needed them. This worked for a while, but now I can't add any more. Firefox still prompts to save but next time that site is accessed it asks for the password again (earlier sites are still remembered) The dates on the files are logins.json 14/11/2021, cert9.db & key4.db 15/11/2021 (current date 26/12/2021) I removed all these files from the Firefox profile, started Firefox and it recreated the two db files with the current date, logins.json was created with the date 13/11/2021, which is the date of logins-backup.json Next I deleted the three files and logins-backup.json and started Firefox, db files recreated but not logins.json this time.

In both cases the earier web sites still remember the passwords and the laster ones don't, and firefox still shows 'No logins found'

Where are the passwords stored? It's clearly not cert9 or key4, there's a hight source that can recreate these files

Is there a registry problem?

Thanks

I'm a member of the American Chemical Society. One membership benefit allows me free access to up to 50 articles from ACS publications/year. Firefox/Modzilla is blocking my access to these articles. How can I stop this?

Robert Blackledge [email removed from public]

I got "prevent this page from creating additional dialogs" message and i accidentally press "Yes" button. Now no dialog boxes were popup on that event triggering. How can i reset the setting to make popups again?

Since upgrading to 95.0, random pages are being displayed in dark mode.

It's a page level problem: the home page of a site like mlb.com displays correctly, but interior pages of that same site don't (example: https://www.mlb.com/news/mlb-all-batting-stance-team).

Oddly, some interior pages of sites are rendering in dark mode while others don't. To continue with the mlb.com example above, here's an interior page that does not come up in dark mode: https://www.mlb.com/news/featured/baseball-road-trip-locations-in-all-50-states-and-ontario

I have disabled the dark mode theme; that doesn't solve the problem.

In Colors, I have set Text to Black. Background is White.

That doesn't solve the problem.

Also in Colors, I've tried all three options listed in "Override the colors specified in the page". None of them fix it.

All of this is on Windows 10, 64 bit, OS build 19043.1348.

FWIW, this problem doesn't happen if I use FF on an IOS device.

It also doesn't happen with any other browsers I test, like Chrome, Edge, or Brave.

How can I eliminate dark mode?

Every time I open Firefox, since the last update, one of the exe programs begins using billions of cpus and causes my computer to freeze. It is not Malwarebytes or anything else, as I never had this problem before. While Firefox exe programs in general use too much, none has ever gone above 500,000 cpus before. After I mentioned this in a few places, it got better, but it started up again since the last update was posted, even though I have not downloaded it. Perhaps it has something to do with putting out updates? The only cure I have found is to open my Task Manager, and end the process that is gobbling up all the cpus, and after I do that, Firefox runs just fine. Somebody has screwed up with an update and this needs to be fixed, it seems to me. Sometimes, I can't even open my Task Manager. I am using Windows 7, yes, on a PC. And, by the way, this doesn't happen on my laptop, but I have not downloaded any updates on it, and will not.

Over a year I have experienced difficulty placing an order on Panera website. I run Win 10 Home v 21H1 on a Dell PC. Panera never recognizes me when I log in after password reset for a second usage. I have to constantly re-register to place an order. Panera techs have been unable to assist other than recommend that I switch to Chrome. I did switch to Chrome and behold, no problems at all. Why is Firefox on PC not compatible with Panera?

Every time I open Firefox, since the last update, one of the exe programs begins using billions of cpus and causes my computer to freeze. It is not Malwarebytes or anything else, as I never had this problem before. While Firefox exe programs in general use too much, none has ever gone above 500,000 cpus before. After I mentioned this in a few places, it got better, but it started up again since the last update was posted, even though I have not downloaded it. Perhaps it has something to do with putting out updates? The only cure I have found is to open my Task Manager, and end the process that is gobbling up all the cpus, and after I do that, Firefox runs just fine. Somebody has screwed up with an update and this needs to be fixed, it seems to me. Sometimes, I can't even open my Task Manager. I am using Windows 7, yes, on a PC. And, by the way, this doesn't happen on my laptop, but I have not downloaded any updates on it, and will not. Also, someone mentioned changing a setting on how resources are used, but there are no advanced settings available anymore.

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter if i am typing slowly or quickly, and it happens in an incognito browser window too. I am certain that key-presses are being sent, they are just not reflected reliably in the browser. There are more than enough resources available for firefox.

I just updated to 95.0. I use default Firefox home page with the Search bar. The background turned to black with this update. The background has also turned to black for some of my bookmarks or sites I go to. Settings, Language and Appearance, Colors, Text is Black and Background is White. I have never changed that. How do I get the background back to White?

I downloaded the new Firefox browser and now all of my saved logins and passwords are gone! I can't sign in or log into Facebook, HBO Max or anything else! This sucks! Please help! Dave

Hi, this is on FF 95 with Win11. Used to have no problems until upgrading to Win11, so something sort of broke with the interplay between the two.

--First noticed on YouTube, no audio for videos. --Then, lots of other places too. My audio device works fine, plays computer system sounds, local mp3s, etc., it's a bluetooth Bose. But internet vids have no sound.

In some threads I researched,the solution seemed to be to go through the sound mixer and check output settings. I did that to no avail. Everything seemed fine, although it calls the bluetooth speaker "headphones." And then to make sure the browser had the right to use the mic (but the bluetooth speaker has no mic). I did that to no avail. Then, what seemed to work was autoplay settings. Changing the autoplay setting for videos to "on" for FF, fixed the problem after rebooting the browser.

Or, so I thought. In fact, every time I come back, I have to do it again. Or, I have to pretend to do it again. The setting to allow autoplay remains correct, as I left it. Oddly, just going back into that portion of settings seems to have some effect. I guess I'm giving it a dirty look. ;) Then, reboot browser, works again, as before.

I have to do this for every session (or, actually, I'm just loading Edge; it's faster) to get audio fro internet videos.

Any suggestions on how to make this fix permanent? Again, the setting stays where I leave it. But it is as if it has to be changed again.

Hi sir / madam,

we are encountering an issue that some pictures cannot be shown in the Firefox properly. We tried every methods suggested in your forum but none of them could resolve the issue. The version of the Firefox 95.0 that it is the latest and thus we attached the picture here for tour further investigation.

Would you please help to check and advise for that? Thank you.

Best regards,

Kris

Hi, I would like to have a keyboard shortcut to open a new blank tab in a new window. I cannot seem to find that this already exists, but I imagine a shortcut like 'ctrl + shift + t' to be logical and shouldn't be hard to do. Any help? Sincerely

I really hope you will help me. I have tried to find a way to turn off firefox's notifications of a new update to use on my desktop, but nothing works. It's just annoying when companies take control of computer, and try to stuff something down my throat, when I've repeatedly indicated that I don't want it all. only thing worse is taking away/disabling what I DO want. So, how can I ensure that I won't see incessant pop-ups, unless & until I decide to upgrade/update? Thanks, ML