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Why do I suddenly need Chrome in order to access my Gmail account?

I have an old Laptop which works perfectly for what I need, and I use Firefox for my Browser. I had to shutdown my Laptop and everything seemed Ok on reboot. However, I… (read more)

I have an old Laptop which works perfectly for what I need, and I use Firefox for my Browser.

I had to shutdown my Laptop and everything seemed Ok on reboot. However, I can no longer access my Gmail account as I apparently "need Chrome" to get access...?

Do I? If so - how do I get it installed on my system?

Thank you

Asked by lbjacobsen 3 days ago

Last reply by lbjacobsen 5 hours ago

I have one laptop on which I am no longer able to obtain AI search results using Google. I cannot find what setting has been turned off..

I have been using Firefox as my default browser for years on all my computers. I have a computer at work and one at home. My home laptop has for some time now been tellin… (read more)

I have been using Firefox as my default browser for years on all my computers. I have a computer at work and one at home. My home laptop has for some time now been telling me that AI search results are "not available right now, try again later". Initially I thought this was transient, however it has not changed. I have tried to find a setting either in firefox or google that has changed but I cannot. My other laptop works just fine with AI searches on google. Please help my email is [edited email from community support forum] (I do not use my google email.)

Asked by ctorres10 15 hours ago

  • Solved

Update download stalled

From "About" on the Firefox menu I am trying to download the update from 145.0.2 but it is stalled at 27.1 of 31.3 MB. The little pair of spinning arrows icon just keeps … (read more)

From "About" on the Firefox menu I am trying to download the update from 145.0.2 but it is stalled at 27.1 of 31.3 MB. The little pair of spinning arrows icon just keeps spinning without making any further progress. I'm on a 2020 iMac running Sonoma 14.5 My internet connection is still functioning. I'm wondering what I should do. Is there a way to just cleanly stop and start over? Or stop and continue.

Asked by cak 1 day ago

Answered by cak 14 hours ago

Firefox tabs don't get saved when closing Firefox - Version 145.0

Firefox version 145.0 in Linux Ubuntu 22.04.5 LTS. When I open Firefox all tabs from previous session are gone. On "Startup" I have checked "Open previous windows and tab… (read more)

Firefox version 145.0 in Linux Ubuntu 22.04.5 LTS. When I open Firefox all tabs from previous session are gone. On "Startup" I have checked "Open previous windows and tabs". Which worked before but not now. It is very frustrating. How do I fix? The Profile Manager opens the settings and "Open previous windows and tabs" is checked. Checking "ask before closing multiple tabs" doesn't help.

Asked by chocomo99 20 hours ago

  • Solved

Issue on Youtube with their auto translate (to different languages) subtitles

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. The… (read more)

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. There's a thread on the Youtube support site with nearly 40,000 posts of people with the same issue and tonight I was trying to watch a video where the hosts talk in Italian, so I use auto translate to English subtitles but no subtitles appear. It will show Italian language subtitles.

I've gone back through this Youtube channel's history trying videos I've previously watched from months/years ago when auto translate used to work but even they're not working now.

I decided to try the video in Edge browser and to my surprise the auto translate to English worked there. They also work in Chrome.

So what could be causing this issue on Firefox, which started about August time?

This is quite bizarre as I assumed all the processing/translation was done by Google/Youtube so in what way can Firefox be part of this issue?

To be clear, subtitles in the (foreign) language the people are speaking, works. Subtitles translated from that language to English (or other languages) has stopped working. Subtitles translated from that language to English IS working on Edge and Chrome browser.

Asked by Jota 2 weeks ago

Answered by Jota 2 weeks ago

  • Solved

A Block Ad does not allow me to access a site. How to remove it?

Hello. I did not receive an answer to my last help request. A Block Ad does not allow me to access this site: https://www.tempo.pt/lisboa.htm?utm_source=newsletter&ut… (read more)

Hello. I did not receive an answer to my last help request. A Block Ad does not allow me to access this site: https://www.tempo.pt/lisboa.htm?utm_source=newsletter&utm_medium=email#-0eebc5457c97ef8bca0b518ed4194951 I need some help, please. This is a site informing me about the weather. Thank you.

Asked by Natalia Sarmento 1 week ago

Answered by jonzn4SUSE 6 days ago

Help! All my saved tab groups disappeared after restarting

I had so many instances of firefox and tabs that i decided i must organize them on tabgroups, i read they were secure enough and would be restored along with open tabs on… (read more)

I had so many instances of firefox and tabs that i decided i must organize them on tabgroups, i read they were secure enough and would be restored along with open tabs on new session. But after restarting all my "close and save" tab groups are missing! are they still saved? how can i recover them?

Asked by felipealexandrepinto 1 day ago

Install new Firefox version

I have a Mac with Sequoia update but my Mac is not good with memory so when I have a new install version it will probably crash my Mac. How might I stop automatic install… (read more)

I have a Mac with Sequoia update but my Mac is not good with memory so when I have a new install version it will probably crash my Mac. How might I stop automatic installation by Firefox?

Asked by sonia.aguila 1 day ago

Re-installing Firefox to a different drive after uninstalling it from original drive

I just bought a new laptop with Windows 11 and installed Firefox onto drive C: of the 1 TB SSD. I then decided to partition the SSD into three drives and put Firefox on … (read more)

I just bought a new laptop with Windows 11 and installed Firefox onto drive C: of the 1 TB SSD. I then decided to partition the SSD into three drives and put Firefox on the E: drive. After I partitioned the SSD and uninstalled Firefox, I downloaded the Firefox installer from Mozilla, and ran it, but it somehow perceives that I had had Firefox previously installed and only gives me the option of re-installing Firefox at the original (C:) drive location. There is no longer an option in the installer to change the installation location. How can I get around this and re-install Firefox on my E: drive instead of my C: drive?

Asked by danabcurrent 1 day ago

FireFox Launches Old Version

Each time I open the Firefox Icon on my desktop in AVD, it opens an older version and it prompts me to recreate a profile. I updated Firefox yesterday and brought over my… (read more)

Each time I open the Firefox Icon on my desktop in AVD, it opens an older version and it prompts me to recreate a profile. I updated Firefox yesterday and brought over my passwords and bookmarks. This keeps reoccurring after we fix it each time. Can you help?

Asked by sohearn 1 day ago

Cannot access some websites since Win11 updated to 25H2

Evil Corp (aka Microsoft) updated my Windows 11 PC from 24H2 to 25H2 and now I cannot access quite a few websites (i.e. Amazon, Bank!, etc.) and some take a long time to … (read more)

Evil Corp (aka Microsoft) updated my Windows 11 PC from 24H2 to 25H2 and now I cannot access quite a few websites (i.e. Amazon, Bank!, etc.) and some take a long time to load (surprisingly, my Firefox Home page...Google...also takes a while to load) . I searched the internet and found many so called fixes and most are very complicated and many contradict others. A lot of them say to disable DNS and reset network stack (using the command prompt) which I do not know how to do even though I worked in the tech business for 40 yrs (mainly data networking)...I retired 20 yrs ago...so I'm old...so I'm not as savvy with computers as I used to be. I tried changing a few Firefox settings, but nothing worked, so I changed them back to the original settings that worked before the update. If someone could give me detailed (and hopefully simple) instructions to resolve this issue, I would greatly appreciate it. I'm am in a bind, so a timely response would be great. Thanks so much, Steve

Asked by Steve 4 days ago

Last reply by Steve 1 day ago

How do I minimize the web page? There is no icon for it. Now, I've attached a screen shot that does not show an icon of other means of minimizing that screen.

How do I minimize the web page when I don't see the usual icon at the top of the page. Now, I've attached a screen shot that does not show any icon of other means of mini… (read more)

How do I minimize the web page when I don't see the usual icon at the top of the page. Now, I've attached a screen shot that does not show any icon of other means of minimizing that screen. I'm running Windows 11 and WORD 2021.

The screen appears on Opera and Google Chrome with the icons. Thanks.

Asked by phillip_minyard 3 weeks ago

Last reply by davidgwilson 1 day ago

How do I get my email password back, I cleared history and can't get it from yahoo

I cleared my history, and lost my autofill for my yahoo email account. I can't get it back from them. Is there a way for me to find it in my firefox history? Thanks … (read more)

I cleared my history, and lost my autofill for my yahoo email account. I can't get it back from them. Is there a way for me to find it in my firefox history? Thanks

Asked by weefjb 1 day ago