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  • Archived

Firefox browser allows frequent pop-ups despite installing blockers

I keep getting annoying block-ups on different websites, all of which are asking me to sign up for a newsletter e.g. - https://michaelwest.com.au/ https://theconversati… (read more)

I keep getting annoying block-ups on different websites, all of which are asking me to sign up for a newsletter e.g. - https://michaelwest.com.au/ https://theconversation.com/au https://johnmenadue.com/category/politics/

Is there a pop-up blocker that can stop these annoying intrusions?

I would be grateful for any help.

Asked by bwmorris10 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Certain webpages are being redirected to Plusnet

The following two pages www.hartley-kent.org.uk www.hextablegardenweather.co.uk redirect to this page, which I have visited before https://www.plus.net/member-centre/… (read more)

The following two pages

www.hartley-kent.org.uk www.hextablegardenweather.co.uk

redirect to this page, which I have visited before

https://www.plus.net/member-centre/login

I know the first page has no redirect at webhost so I don't know why this happens. Same problem in Chrome and Edge. Malware is unlikely as Plusnet have thousands if not millions of customers.

Hope you can help!

Asked by pmayer5 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

My preferences won't save

Hi, I'm back to an older computer where I already had Firefox installed. I have it installed and synchronized on 3 other computers and it works perfectly there. My main i… (read more)

Hi, I'm back to an older computer where I already had Firefox installed. I have it installed and synchronized on 3 other computers and it works perfectly there. My main issue is that in the settings, Firefox is supposed to open with all the tabs I had opened when I closed it. It doesn't... It sends me to the home page. Second issue, also unique: I'm using Duck and go as search engine, and I have the same issue: it doesn's save my preferences (when it does on the same computer with Brave browser) Should I uninstall it all and try again? I already applied all the solutions suggested in th online help pages...

Thanks! Best,

Asked by deluxpol 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Website not displaying.

The www.nzherald.co.nz website pages wont display using Firefox MacOS. Just comes up blank. The website works fine on other browsers and ios Firefox. Have tried deleting … (read more)

The www.nzherald.co.nz website pages wont display using Firefox MacOS. Just comes up blank. The website works fine on other browsers and ios Firefox. Have tried deleting the cache.

Asked by info7723 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Визуальные закладки не работают в Firefox 102.0.1

Здравствуйте! У меня после обновления Mozilla Firefox 102.0.1 (64-бит) перестало работать расширение Визуальные закладки. На компьютере - два пользователя и у обоих такая… (read more)

Здравствуйте! У меня после обновления Mozilla Firefox 102.0.1 (64-бит) перестало работать расширение Визуальные закладки. На компьютере - два пользователя и у обоих такая проблема. Пожалуйста, исправьте в следующем обновлении. С уважением, Ольга

Asked by o.gorelikova 1 year ago

Answered by o.gorelikova 1 year ago

  • Archived

surveys

I participate in a number of surveys. For some reason, I cannot access them anymore when using Firefox/Yahoo. I could in the past. I can still access them if I use Goo… (read more)

I participate in a number of surveys. For some reason, I cannot access them anymore when using Firefox/Yahoo. I could in the past. I can still access them if I use Google. What has happened?

Asked by psgsb58911 1 year ago

Last reply by Terry 1 year ago

  • Archived

I use Mendeley Reference manager in Firefox. It used to work OK. Now I get a message "Firefox blocks extensions running on PDF files". This is just what Mendeley does. How do I get Firefox to allow this to happen again?

I use Mendeley Reference manager in Firefox. It used to work OK. Now I get a message "Firefox blocks extensions running on PDF files". This is just what Mendeley does.… (read more)

I use Mendeley Reference manager in Firefox. It used to work OK. Now I get a message "Firefox blocks extensions running on PDF files". This is just what Mendeley does. How do I get Firefox to allow this to happen again?

Asked by rjhnatiuk 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

ForecastFox Location Glitch

ForecastFox has worked well for me over the years on three WinX systems but I recently got my wife a new ASUS laptop that runs Win 11 and now I can't set the location on … (read more)

ForecastFox has worked well for me over the years on three WinX systems but I recently got my wife a new ASUS laptop that runs Win 11 and now I can't set the location on ForecastFox for her system. All I get when I try is the eternally circling wheel. I couldn't get any help on Mozillazine where ForecastFoc has a page. Can anybody suggest a remedy?

Asked by Anan 1 year ago

Last reply by James 1 year ago

  • Archived

Session Restore is once again greyed-out/unclickable, and I had a huge amount of tabs open. It will take forever to figure out what even a fraction of them were, is it possible to try to restore them some other way.

Any way to try to restore or at least get a list of what my suddenly unrestorable tabs were? I mean, aside from looking through every single item in my entire history and… (read more)

Any way to try to restore or at least get a list of what my suddenly unrestorable tabs were? I mean, aside from looking through every single item in my entire history and then trying to figure out whether I had already finished that project or not?

(I'll get old and die before I complete that.)

I had many many tabs open, in many many windows, and I discovered long ago (this is not necessarily a good thing:) that if you have the internet on your device shut off while you start firefox up, and while you session restore, though all the urls and the tabs and the windows reappear, none of the are actually loaded, they are just sitting there, and you need to reload each page/tab before the computer seems to use any ram (if that's the word) to run the page. This unfortunately allows a distractable procrastinator like me to accumulate literally thousands of unfinished tabs, which I was of course going through one by one and closing, but I had tons and tons of them open still.

When session restore suddenly no longer is an option, (it is greyed out, and not for the first time,) are there any other options?

I hear mumblings from the web that imply there may be.

such as this?

https://www.jeffersonscher.com/ffu/scrounger.html?fbclid=IwAR172UESrZ1OHwugYV0KB-4lP0etZG7IyIx1IUCNn3kFLTWgN6EuL8RWLOc

anything else? or do I have to just give up and start over? (and ON that note, how can I avoid this in the future, there must be some way in lieu of me actually finishing one thing before starting 100 more,) to avoid this?

p.s. getting them back, somehow, would be what I desire, first.

Asked by Robbins_in_California 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Microsoft teams link opening in browser instead of application

Good day, I have appointments that utilize Microsoft Teams for the sessions. On my desktop PC (Windows 10) and my wife's laptop (also Windows 10) the links open up the T… (read more)

Good day,

I have appointments that utilize Microsoft Teams for the sessions. On my desktop PC (Windows 10) and my wife's laptop (also Windows 10) the links open up the Teams app, and things work well. However on my new laptop (Windows 11, not my choice) the links open up inside of the browser and ALSO don't acknowledge the existence of the webcam, despite my telling the browser to work with it. Teams is installed on the computer.

Could someone please help me to either (or both) get teams to open in the application or get firefox to acknowledge that my webcam exists (other programs do work with it).

Thanks, Joe

Asked by joeachille 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Restoring All Firefox WIndows 10

I installed a plug in and have now lost all my Firefox configuration, stored pages etc. I backup my entire PC everyday and can restore individual files. What Windows 10 f… (read more)

I installed a plug in and have now lost all my Firefox configuration, stored pages etc. I backup my entire PC everyday and can restore individual files. What Windows 10 files need to be restored in order to return my Firefox before the crash?

thank you, Robert

Asked by rkruz3 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox and Constant Contact

I do freelance work for a nonprofit that uses Constant Contact for its bulk fundraising emails. I've been doing this for at least 3 years using Firefox, but suddenly, som… (read more)

I do freelance work for a nonprofit that uses Constant Contact for its bulk fundraising emails. I've been doing this for at least 3 years using Firefox, but suddenly, something weird is happening: in any text block I insert, all the words run together as if I'm not hitting the spacebar. I'm communicating regularly with Constant Contact support, and they've even escalated the issue...but nothing seems to work. (It often looks fine on their end, but not on mine.) Unfortunately this ONLY happens with Firefox; using Edge and Chrome, the words come out fine. CC is still trying to solve the problem, but thought I'd bring it here to see if anyone else has any ideas.

Thanks in advance!

Asked by joanm48 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Videos are not loading and Reddit is sometimes slow

Hey, Twitch dosnt work for me (error #4000) and neither do Reddit videos. Pictures and Youtube works and I could not find a solution online. Thank you for providing this … (read more)

Hey, Twitch dosnt work for me (error #4000) and neither do Reddit videos. Pictures and Youtube works and I could not find a solution online. Thank you for providing this awsome browser. please keep fighting for privacy.

Asked by Franz3 1 year ago

Answered by James 1 year ago

  • Archived

Firefox automatic spell check function funny

I want to ask for advice. Firefox automatic spell check function funny. I've searched a lot, but I'm in trouble because I can't find a solution. In the firefox settings p… (read more)

I want to ask for advice. Firefox automatic spell check function funny. I've searched a lot, but I'm in trouble because I can't find a solution. In the firefox settings panel, I unchecked "Use automatic spell check function" and used it. I understand that the check is entered by inputting characters in English, but it is strange that the spell check is entered in other languages (Japanese input). I don't know the solution.

Asked by sweet0670 1 year ago

Last reply by sweet0670 1 year ago

  • Solved
  • Archived

Error Message

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au "Application error: a client-side exception ha… (read more)

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au

"Application error: a client-side exception has occurred (see the browser console for more information"

This is happening on my Windows PC only. I can access the site on my Firefox browser on IOS.

I am running the most recent version of Firefox 102.0.1 (64 bit).

This is the only site displaying this message.

Grateful for any assistance in resolving this.

Kind Regards, Peter

Asked by pstudman 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox randomly signing me out of every account?

The past couple weeks I've had this issue 2-3 times now where after I start up my computer and launch Firefox, and I find am logged out of every last website I was logged… (read more)

The past couple weeks I've had this issue 2-3 times now where after I start up my computer and launch Firefox, and I find am logged out of every last website I was logged into. However, it is not every time I launch, and seems to only happen the first launch of a Windows session.

I've never had this issue before. The only notable changes that have happened to my computer in the past several weeks are:

1) I now have a second Windows user account on my PC for work (I suspect this to be honest, but not sure why it would be like that)

2) I think Windows 10 did a random feature update against my will a month ago?

3) I installed Escape From Tarkov

I have uBlock Origin, NoScript, Ghostery, and HTTPS Everywhere. Nothing else besides those add-ons.

Aside from that, I went through Firefox log-in/session settings and everything is correct.

I even have cookie exceptions set to "Allow" for all of those sites (both HTTP and HTTPS URLs), so there is zero reason that this should be happening.

Its also worth noting that this is not every time I launch Firefox. It is seemingly random but happens upon my first launch of Firefox that Windows start up. POSSIBLY after I hit "Restart" on Windows instead of "Shutdown", but I haven't been able to test this theory yet.

Any help would be appreciated, thanks!

Asked by FzGNU 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Default Browser

I have Firefox installed and set as my default browser and yet my Registry shows the following: Open with Application Issue "C:\Program Files\Internet Explorer\iexplore.e… (read more)

I have Firefox installed and set as my default browser and yet my Registry shows the following: Open with Application Issue "C:\Program Files\Internet Explorer\iexplore.exe" %1 HKCR\ftp\shell\open Open with Application Issue "C:\Program Files\Internet Explorer\iexplore.exe" %1 HKCR\htmlfile\shell\open Open with Application Issue "%ProgramFiles%\Internet Explorer\iexplore.exe" -nohome HKCR\VisioViewer.Viewer\shell\open

Since Firefox is set as my default browser I would have expected to see Firefox here in these registry entries as my default browser in lieu of Internet Explorer. However, if I delete those Registry entries, it then breaks any embedded links in MS Programs such as Outlook mail and Excel. I have I.E as non-active (i.e. unchecked in Programs) but the system still seems to rely on I.E for opening any embedded links. Any suggestions as to how to fix this problem would be appreciated.

Asked by Sandgroper48 1 year ago

Last reply by Sandgroper48 1 year ago

  • Solved
  • Archived

"Secure Connection Failed" Persistent Error

I recently installed Firefox 102.0.1 64-bit on a new WinX laptop. Using the same link as always (http://www.henderson.lib.nc.us/) I am unable to connect with my county li… (read more)

I recently installed Firefox 102.0.1 64-bit on a new WinX laptop. Using the same link as always (http://www.henderson.lib.nc.us/) I am unable to connect with my county library. I'm not having trouble with other sites. The error message says

Secure Connection Failed

An error occurred during a connection to www.hendersoncountync.gov. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I turned off HTTPS-Only Mode but the problem persisted. I also tried entering this site as an exception for HTTPS-Only but that didn't help. Even after restarting the computer, Firefox continues to reset the URL to HTTPS from HTTP. My wife was able to access this website on her desktop WinX with Firefox and no problem. On my WinX desktop with Firefox I connected to https://www.hendersoncountync.gov/library instantly.

Is the HTTPS-Only Mode sticky? What am I missing?

Asked by Anan 1 year ago

Answered by Anan 1 year ago

  • Archived

Pressing "Ctrl" opens the sidebar for some reason? How do I stop it?

Within the last day or two, Firefox has started opening the sidebar whenever I press "ctrl", which has caused a lot of annoying misclicks and prevents me from using "ctrl… (read more)

Within the last day or two, Firefox has started opening the sidebar whenever I press "ctrl", which has caused a lot of annoying misclicks and prevents me from using "ctrl+" functions (e.g. new tab, cut, copy, paste, etc.).

How do I disable the sidebar? The instructions at the support page titled "Use the Firefox Sidebar to access bookmarks, history and synced tabs", specifically the subsection titled "Toggle the Sidebar on and off" (https://support.mozilla.org/en-US/kb/use-firefox-sidebar-access-bookmarks-history-synced), are unhelpful at best and incomprehensible at worst.

This problem is incredibly frustrating, and has even impeded me writing this request for help, since I couldn't use the keyboard to copy+paste the article title and URL.

TL;DR Please help me (permanently?) disable the sidebar from appearing.

Asked by tankertuxbro 1 year ago

Last reply by Terry 1 year ago

  • Archived

How Can I Fix Low Volume on Youtube: What Happened to My Java Script?

My volume on Youtube is often too low. Some time back I got a java script that fixed it. I had to do an F12 and paste it in somewhere and then I got a little rectangle … (read more)

My volume on Youtube is often too low. Some time back I got a java script that fixed it. I had to do an F12 and paste it in somewhere and then I got a little rectangle at top left which said something like 'volume'. Click on that and up went the volume. Click again, up more and so on. It was good. Sometimes on things like perhaps Bitchute it wouldn't work. It would actually switch all the volume off. I'd refresh the page to fix that. Anyway: it suddenly disappeared today. The little rectangle is gone. I can't up my volume on Youtube any more. I got something from the web, a javascript, and pasted it into 'console' after F12 but i got error messages. I'm clueless. Don't know where to look for my original, see if it still there. Don't know how to troubleshoot. Don't know any other way to get the volume up. See error message on the console whenever I go there, don't know what to do about them. FYI I'll post the first few lines of them: Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. screen.4472f725724c6a0a.css:1:3751 Unknown property ‘zoom’. Declaration dropped. screen.4472f725724c6a0a.css:1:6665 Unknown property ‘zoom’. Declaration dropped. screen.4472f725724c6a0a.css:1:14230 Unknown property ‘zoom’. Declaration dropped. Don't know what that's about. But mainly: how to get my volume up?

Asked by abrogard 1 year ago

Last reply by cor-el 1 year ago