Firefox Community Forum

The very first time I opened Firefox and tried to do a search I got a hijacker:

https://search-owl.com/?path=firefox/newtab&u=895622cd6e29c107&subid=11118&channel=18

Why?

I did a scan with both Malwarebytes and with TotalAV, no detections.

I stopped using Chrome and Brave because I had another hijacker (Yohoo!). I used Malwarebytes to quarantine and delete that because my paid subscription to TotalAV didn't find it. Now I'm stuck with an all new different hijacker upon installation of Firefox.

Every time i would open the app, it would crash immediately. I uninstalled and reinstalled, had the same issue. Recently updated to Win11. Reported each time but can't get into the app so don't know what the error is.

Dec. 13 2025 08:44.hk m920t DESTKOP-FO76QM5 rbe..hN Attachment:1 Good day,

When 2D scanned to Sync mobile from Desktop-FO76QM5, error "Pair ...App" Using system camera ? ref. [Screenshot_20251213_083657_WeChat].png

To sync @gmail.com with Firefox, likely one PC won't Sync two accounts.Email, how to do that please? To change password of logging Sync at Firefox how to do that please? Regards [email removed]@netvigator.com HUANG, Li

As above themes not working on latest version of firefox difficulty reading menu & tabs bar as light blue needs to be dark coloured

Also have difficulty reading your website because of white background will not work on dark mode retinopathy burn

An error occurred during a connection to portal.esic.gov.in. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Also McAffee notification with all these popups stating that my McAffee protection expired yesterday - I have never had a McAffee notification for a virus or pair for protection from them. Popups are happening every 10 seconds continuously! looks like about 20 or more popups describing different problems with 20 digit numbers and letters as a serial number of the problem!

I'm getting notifications that my hard drive is infected with a Trojan. It appears to be McAfee pretending to be from Mozilla Firefox. I can't get rid of the damned things!

I operate with several to many windows open (and many tabs). Firefox (Mac) used to list the open Windows in the Window menu in the order I originally created/opened each window. A while back, FF started sorting – and re-sorting! – the list of open windows alphabetically according to the Tab that is currently active in each Window. This means that the window appears in different places in the Window menu list according to the name of the Tab. I DO NOT LIKE THAT because the it makes the Window hard to find.

Is there any way to set this to operate the way it used to - keeping the Window list in the order first opened, regardless of which Tab is open?

[Coupongogo: Automatic Coupons & Cashback](https://addons.mozilla.org/en-US/firefox/addon/coupongogo-automatic-coupons/) is a malicious extension programed with a command and control server located in China.

Despite [Firefox user reports](https://www.reddit.com/r/firefox/comments/1pl0u6m/malicious_addon_does_not_get_taken_down/), the extension remains available on the Mozilla addon store.

A [rastersec.com contributor explains](https://www.rastersec.com/blog/coupongogo-cryptostealer),

>\[Coupongogo\] operates as a remote-controlled time bomb, utilizing a dynamic configuration system to evade detection, hijack all search and browsing traffic, and wait for a server command to activate its dormant theft capabilities targeting major cryptocurrency exchanges.

Given the lack of success at securing the privacy and security of users by using the standard addon reporting tool, how can I escalate this matter to a responsible Mozilla party for triage?

EVERY SINGLE TIME FIREFOX UPDATES THEY OPEN A NEW TAB AND ADVERTISE FEATURES AND GARBAGE I DO NOT CARE ABOUT.

DESPITE EVERY SETTING IMAGINABLE, IT STILL DOES IT. EVERY TIME.

WHY? WHY DO YOU NOT RESPECT YOUR USER'S REQUESTS AND CONTINUE TO DO THIS?

WE ALL REMEMBER THE TIME YOU SHOVED ADVERTISEMENTS INTO IT.

I"D RATHER PAY FOR FIREFOX THAN HAVE THIS RIDICULOUS GARBAGE HAPPEN EVERY TIME YOU UPDATE THE APPLICATION.

MAKE A SETTING FOR THIS OR SOMETHING THAT YOU WON'T JUST IGNORE OR OVERRIDE THE NEXT TIME YOU WANT TO SPAM YOUR ENTIRE USER BASE