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Bluesky videos don't work

Videos on Bluesky have never appeared for me, instead they all say "Your browser does not support the video format. Please try a different browser." This seems to happen … (read more)

Videos on Bluesky have never appeared for me, instead they all say "Your browser does not support the video format. Please try a different browser." This seems to happen regardless of the video source.

Asked by AC 1 day ago

Last reply by jonzn4SUSE 6 minutes ago

Getting message "Your browser is managed by your organization" in Linux Mint

I'm using Linux Mint cinnamon 22 and have the latest version of Firefox installed or updated from the app updates. Firefox was already installed and is my preferred brows… (read more)

I'm using Linux Mint cinnamon 22 and have the latest version of Firefox installed or updated from the app updates. Firefox was already installed and is my preferred browser. But i have the problem when i go to the settings page i see a message on top (picture attached with this post) that says "Your browser is manged by your organization".

Which is simply not true. This is my personal laptop and it belongs to me. I see an answer from Linux mint devs that they will take it up with Mozilla. But that was three years ago. Can this message be ignored or is it still the case? For peace of mind, how do i verify that something is not managing my device?

older post on this topic : https://support.mozilla.org/bm/questions/1366242 Operating system: Linux Mint 22.1 Cinnamon System: HP Envy 15t k100 personal laptop

Asked by Prasana Ramesh 4 hours ago

Last reply by jonzn4SUSE 19 minutes ago

The "return closed tab" key was gone in version 136.0

I've just updated Firefox to 136.0 and found the "return closed tab" key became blank and ineffective. I read the update log but didn't find infomation about this change.… (read more)

I've just updated Firefox to 136.0 and found the "return closed tab" key became blank and ineffective. I read the update log but didn't find infomation about this change. The function was useful to me and I hope to get it back.

Asked by vorm 1 week ago

Last reply by jscher2000 - Support Volunteer 33 minutes ago

How can I delete places.sqlite? Privacy concern.

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiou… (read more)

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiously collects such personal info. Why record every site I visit, date-timestamps, frequency, etc.?

moz_historyvisits_dateindex ON moz_historyvisits (visit_date) moz_places_lastvisitdateindex

As test, I changed the name to places-sqlite.old to see if FF will create a new one It didn't make a new table; re-created the old one.

I need to update FF because of the expired certificates, but would like to clear these out first. Similarly, can I get rid of the icon database? My bookmarks are backed up as JSON and HTML files. I just wished they didn't contain extraneous info

Asked by plew29881 2 hours ago

Last reply by jscher2000 - Support Volunteer 46 minutes ago

I just saw in the upper right hand corner that something activated.

I was on YouTube and in the upper right hand corner there was a small splash screen that said Activated with words underneath. It did not show but a couple of seconds so … (read more)

I was on YouTube and in the upper right hand corner there was a small splash screen that said Activated with words underneath. It did not show but a couple of seconds so I couldn't read what activated.

I did not change anything. How do I find out what happened? I don't see you offer any logs.

PS I don't know if it was YouTube or not Firefox. But I have never seen it before.

It was rectangle with cream white background, black font, Activated was in large font, under it was smaller font. It covered the hamburger and 3 of the icons in your toolbar. It was half on the viewable window page (YouTube) and half over your icons.

Asked by Doc 2 hours ago

Last reply by jscher2000 - Support Volunteer 53 minutes ago

How did they display ads unnecessarily (even by hackers) to affect the psyche (By putting a very old man abandoned by their family)

They are putting ads wantonly (may be by hackers) knowing that I will be using these types of You Tubes (PITRU SUKTHAM putting ads in order to affect my psyche "Putting a… (read more)

They are putting ads wantonly (may be by hackers) knowing that I will be using these types of You Tubes (PITRU SUKTHAM putting ads in order to affect my psyche "Putting a very old Man abandonment by their family and in death bed". Please stop all ads at least in these types of Veda Chants, Prayer songs.

Asked by Subba Raman 2 hours ago

Last reply by markwarner22 1 hour ago

Missing 'user name' and 'password' options

I can't seem to be able to log into my Help Scout account. When I go to the site, it won't show the 'username' and 'password' fields to enter the data. See picture. It sh… (read more)

I can't seem to be able to log into my Help Scout account. When I go to the site, it won't show the 'username' and 'password' fields to enter the data. See picture. It should be on the left where it's all blank. I was able to log in on other browsers, but it won't allow me to do it in Firefox.

Can you help?

Asked by @drummerkiks 3 hours ago

Last reply by markwarner22 1 hour ago

MetaMask Blocks DuckDuckGo Search Results in Firefox

Hello, I am experiencing an issue where the MetaMask extension in Firefox is blocking search results on DuckDuckGo. When I disable MetaMask, the search results load prope… (read more)

Hello, I am experiencing an issue where the MetaMask extension in Firefox is blocking search results on DuckDuckGo. When I disable MetaMask, the search results load properly, but when it's enabled, they do not appear. This problem does not occur in other browsers like Brave.

I have tried:

   Disabling and re-enabling MetaMask.
   Adjusting Firefox's privacy settings.
   Running Firefox in Safe Mode (which fixes the issue but disables all extensions).

Is there a known compatibility issue between MetaMask and DuckDuckGo on Firefox? Any suggestions on how to fix this without having to disable MetaMask?

Thanks in advance for any help!

Asked by Clemente Acosta 1 hour ago

Last reply by markwarner22 1 hour ago

Installing a new version of Firefox as a new install rather than upgrading my existing version.

I'd like to install the latest version of Firefox without overwriting or disabling my existing installed version. Is this possible? If so, how? Thanks … (read more)

I'd like to install the latest version of Firefox without overwriting or disabling my existing installed version.

Is this possible? If so, how?

Thanks

Asked by mozilla.20.browseruk 4 hours ago

Last reply by James 3 hours ago

Question about picture in picture mode

I loved the picture-in-picture mode. However, when I closed the picture in picture mode, the video automatically stopped. Is there any ways where the video still plays ev… (read more)

I loved the picture-in-picture mode. However, when I closed the picture in picture mode, the video automatically stopped. Is there any ways where the video still plays even after I closed the picture in picture mode?

Asked by Lox 6 hours ago

Last reply by markwarner22 5 hours ago

erasing history

I clicked on something that said something like "Do you want to delete stuff when you shut down Firefox?" No all my password and history stuff that used to remember my pr… (read more)

I clicked on something that said something like "Do you want to delete stuff when you shut down Firefox?" No all my password and history stuff that used to remember my preferences, on YouTube for example) are gone. How do I fix that?

Asked by efrounfelter 5 hours ago

Last reply by markwarner22 5 hours ago

"Installation aborted because the add-on appears corrupt"

After updating firefox (to version 113.0.2 (64-bit)), I discovered that the add-on "Privacy Badger" I was using was off. I tried to get anew the add-on but received the a… (read more)

After updating firefox (to version 113.0.2 (64-bit)), I discovered that the add-on "Privacy Badger" I was using was off. I tried to get anew the add-on but received the above message.

Any help would be very welcome.

Asked by dan.coben 6 hours ago

Last reply by TyDraniu 5 hours ago

I have 6 Firefox tabs open but my system is slow and shows 15 Open Firefox instances

Please assist or advise why Firefox seems to be slowing down my system by memory usage. I have a handful (6) of tabs open on 1 browser session and my system started slowi… (read more)

Please assist or advise why Firefox seems to be slowing down my system by memory usage. I have a handful (6) of tabs open on 1 browser session and my system started slowing down so I checked my task manager and it shows that I have more than a dozen of Firefox instances open chewing up almost 90% of my memory.

Please assist or advise me on how to tweak my browser to perform better, and not to show ghost instances

Asked by feroz.bux 6 days ago

Last reply by jonzn4SUSE 6 hours ago