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Firefox Vpn doesn't work

When I try to set up the new built-in VPN setting it gets stuck in a loop: I click the "get started" which then opens another tab where it gets me to confirm my account O… (read more)

When I try to set up the new built-in VPN setting it gets stuck in a loop:

I click the "get started" which then opens another tab where it gets me to confirm my account

Once I do that it says it will automatically open the VPN

When it does so the VPN window is the same one as before with just the "get started" button and no other options.

If I click on that it then opens another new tab and does the exact same thing in an unending loop

Solved 1

What to do when no intigrated VPN with Ver. 152.0.5 Win11 Pro on a private computer is available?

German: Kein intergiertes VPN bei ver. 152.0.5 Win 11 Pro privater Rechner und angemeldetem Konto verfügbar. Wie bekomme ich diese Funktion? English: There is no integrat… (read more)

German: Kein intergiertes VPN bei ver. 152.0.5 Win 11 Pro privater Rechner und angemeldetem Konto verfügbar. Wie bekomme ich diese Funktion? English: There is no integrated VPN with Ver. 152.0.5 Win11 Pro, private computer and signin mozilla account available. What to do to get the function?

Solved 1

Firefox VPN not connecting to Canada

I'm using Windows 11 152.0.4 Firefox version I'm in Australia I am using Firefox’s new built‑in VPN (not the standalone Mozilla VPN app). When I switch between USA, UK, … (read more)

I'm using Windows 11 152.0.4 Firefox version I'm in Australia


I am using Firefox’s new built‑in VPN (not the standalone Mozilla VPN app). When I switch between USA, UK, or Germany, the browser successfully routes traffic through those regions even though the VPN icon remains grey. However, when I select Canada, Firefox appears to accept the region change but no websites load at all. The browser becomes effectively offline.

The following error appears in the console:

Code SearchSuggestionController found an unexpected string value: HTTP error 2

  1. dedupeAndReturnResults moz-src:///toolkit/components/search/SearchSuggestionController.sys.mjs:639

fetch moz-src:///toolkit/components/search/SearchSuggestionController.sys.mjs:36 Troubleshooting already attempted:

Disabled DNS-over-HTTPS

Cleared DNS and HTTP caches

Tested in Private Window

Tested in Troubleshoot Mode (Safe Mode)

Restarted Firefox

Switched between multiple regions

Confirmed that USA, UK, and Germany work normally

Only Canada fails consistently

None of these steps resolved the issue.

Expected behaviour: Canada region should function like the other regions and allow normal browsing.

Actual behaviour: Selecting Canada results in:

Blank pages

No network activity

SearchSuggestionController errors

Browser appears offline

Other regions continue to work normally

Conclusion: This appears to be a server-side failure or misconfiguration in the Canada proxy endpoint used by Firefox’s built‑in VPN. The issue is reproducible and persists across troubleshooting modes.

Please investigate the Canada endpoint for the built‑in VPN.

Solved 2 59

I downloaded Firefox today and saw there was a VPN option but it is not working

I downloaded Firefox today and saw there was a VPN option but it is not working. It asks me to sign in and per the instructions the clickable icon at the top should now h… (read more)

I downloaded Firefox today and saw there was a VPN option but it is not working. It asks me to sign in and per the instructions the clickable icon at the top should now have an option to enable but it just asks me to sign in again. I am from Canada and it says my region is available for this program.

Solved 11 166

Firefox built-in VPN data usage not showing

Hello. I recently started using the built-in VPN in Firefox. According to the Use built-in VPN in Firefox information page, I should be able to see the data usage in my … (read more)

Hello. I recently started using the built-in VPN in Firefox.

According to the Use built-in VPN in Firefox information page, I should be able to see the data usage in my Settings. However, when i look there, I can see "Manage websites" block and the "Get more protection" block, but I cannot see the "Monthly Data Limit" indicator that's supposed to sit between them.

I am running Firefox 152.0.4 on Windows 10

Am I looking in the right place for the VPN data usage? Is there another place to find the Data Usage?

Thank you.


References: Please see the attached screen cap, and compare to the image on the help page, https://support.mozilla.org/en-US/kb/built-in-vpn#w_understand-the-50-gb-data-limit

Solved 2 99

VPN working, quits, sign in screen, <sign in as subscriber>, error, VPN doesn't work, Mozilla says I signed in

VPN working properly, then quits for no apparent reason, gives me a sign up / sign in screen [Screenshot 2026-07-01 111229], I sign in <sign in as subscriber>, erro… (read more)

VPN working properly, then quits for no apparent reason, gives me a sign up / sign in screen [Screenshot 2026-07-01 111229], I sign in <sign in as subscriber>, error [Screenshot 2026-07-01 111537], VPN doesn't work (checked with check my IP), but Mozilla says I signed in! [Screenshot 2026-07-01 111649] What gives? [Tried rebooting already]

Solved 2 59

I am unable to activate the built-in VPN.

I am unable to activate the built-in VPN. I am in a loop of getting started -> Activate Firefox’s built-in VPN for extra privacy and protection' then I click 'Continue… (read more)

I am unable to activate the built-in VPN. I am in a loop of getting started -> Activate Firefox’s built-in VPN for extra privacy and protection' then I click 'Continue' and then I get again back to 'get started'. The built-in VPN never activates. I am signed in while doing that and I am using a macbook to run firefox.

Solved 1 59

Firefox internal vpn

i want to use the firefox internal version of vpn, but there is no buttom in the symbol row, And no symbol either when i choose "symbol row" settings :-(

Solved 1 30

VPN funktioniert nicht mehr in der Version 151.04 (64bit)

Das VPN lässt sich in der neusten Version optisch zwar aktivieren, scheint aber nicht zu funktionieren. Die 50GB bleiben ständig erhalten und reduzieren sich nicht , trot… (read more)

Das VPN lässt sich in der neusten Version optisch zwar aktivieren, scheint aber nicht zu funktionieren. Die 50GB bleiben ständig erhalten und reduzieren sich nicht , trotz durch Test´s mit erhöhtem Datenvolumen. Auch erreichen mich bei aktivierten VPN wieder vermehrt SPAM und Ähnliches.

Viele Grüße

Ulrich Meinecke

Solved 1 49

Auto updated to Firefox 150 yesterday - says it has free VPN, linked to screen to follow prompts to set up, but nothing it says should be there (ff menu icon) is there?

Auto updated to firefox 150 yesterday. What's new screen announced the rollout of the free in browser vpn had reached us (in Canada). Clicked the link to set up, went to … (read more)

Auto updated to firefox 150 yesterday. What's new screen announced the rollout of the free in browser vpn had reached us (in Canada). Clicked the link to set up, went to screen to follow instructions. There's no vpn icon in the firefox menu bar, no matter what I do. (And I have done everything obvious.) Was the VPN not in the actual update I received or is this some bug/glitch? Thanks.

Solved 4 1 167

VPN is turned off by default how can I change this

I have installed Firefox VPN, but it is disabled by default so I have to enable it whenever I use it . How can I change the default setting to make it on by default … (read more)

I have installed Firefox VPN, but it is disabled by default so I have to enable it whenever I use it . How can I change the default setting to make it on by default

Locked 1

Firefox VPN

Hi I'm running Firefox 152.0.1, 64 bit, english version from Italy. From last updates I learned that a built-in VPN is available for users. I looked for it everywhere in … (read more)

Hi I'm running Firefox 152.0.1, 64 bit, english version from Italy. From last updates I learned that a built-in VPN is available for users. I looked for it everywhere in Firefox toolbars and menus, but I cannot find it. Am I stupid or VPN can be unavailable in my local version of Firefox? Thanks!

Solved 5 30