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Crashes at start

I dont knows what happening but my Mozilla still crashes no matters what. Refreshing doesnt help. Opening in Helping Tool crashes too. Aplication working for 2-3 seconds … (read more)

I dont knows what happening but my Mozilla still crashes no matters what. Refreshing doesnt help. Opening in Helping Tool crashes too. Aplication working for 2-3 seconds in both situations. ID: bp-94ac7ca8-275b-48a3-b8ad-27f7e0211119

Asked by arek77rz 1 week ago

Last reply by FredMcD 1 week ago

  • Solved

why did my firefox crash

bp-186b028e-4571-4ea8-8dd6-e13c40211120 bp-b9a18a59-0808-43e2-a103-0c4580211120 bp-88a97ccf-6ac8-4669-9265-a1e3b0211120 bp-1c47ef47-258a-4ad6-92ee-97aee0211120 bp… (read more)

bp-186b028e-4571-4ea8-8dd6-e13c40211120

bp-b9a18a59-0808-43e2-a103-0c4580211120

bp-88a97ccf-6ac8-4669-9265-a1e3b0211120

bp-1c47ef47-258a-4ad6-92ee-97aee0211120

bp-8652fdde-3903-4415-8dc8-10cf20211120

bp-13ade298-bb74-45ca-8912-af80c0211120

Asked by 2102395503 1 week ago

Answered by FredMcD 1 week ago

Task Manager shows 11 Firefox running

I had 9 Firefox applications running in my Task Manager which was taking up too much memory (over 50%) I came across this topic and solution here and reduced the processe… (read more)

I had 9 Firefox applications running in my Task Manager which was taking up too much memory (over 50%)

I came across this topic and solution here and reduced the processes in the settings from 8 to 5.

Instead of reducing the number of processes - as stated in your reply - they have increased to 11 with only 2 tabs open.

Any idea what is going on here, and how can I REDUCE the number of Firefox processes?

Asked by quantum888 1 week ago

Last reply by cor-el 1 week ago

Firefox menu/settings

My firefox menu bar and menu button on my laptop are actually Google's menus. When i want to change settings i'm dupposed to click on Firefox in the menu bar but it's not… (read more)

My firefox menu bar and menu button on my laptop are actually Google's menus. When i want to change settings i'm dupposed to click on Firefox in the menu bar but it's not there. This is true even when i log into my firefox account. The menu button shows tabs for gmail, contacts; etc. All Google stuff. I have been trying to sync my laptop with my android phone but all the instructions tell me to click on things that aren't there.

Asked by Southpaw326 1 week ago

Last reply by FredMcD 1 week ago

Firefox gone u/s

Hi, I have used Firefox since it's launch and have never had a problem before. I have the latest version but everytime it starts, it tries to restore old tabs (no, I don'… (read more)

Hi, I have used Firefox since it's launch and have never had a problem before. I have the latest version but everytime it starts, it tries to restore old tabs (no, I don't have that ticked in settings), and fails . If Firefox is open and I click on a link, it says firefox is open and must be closed before it can display the page. It is driving me mad. It started under windows 10 and now I have upgraded to windows 11, the problem has come with it. I have tied resetting firefox to no avail. What do I do? please email ...


edited email from public and search/spam bots view.

Asked by Howard Firefox Sync 3 weeks ago

Last reply by Howard Firefox Sync 1 week ago

Connection Error

I have recently upgraded to windows 11. After this upgrade, I am facing connection issue in the firefox. Generally, I keep open my Office Gmail Account till my office hou… (read more)

I have recently upgraded to windows 11. After this upgrade, I am facing connection issue in the firefox. Generally, I keep open my Office Gmail Account till my office hours around 8 hrs daily. After the opening the mail it runs as usual, but after ten to fifteen minutes it shows connection error. It continues showing the same error for the whole day. While I tried this things with the other websites, it shows same error for other websites also. The same thing I have tried in Google Chrome browser, there is no such kind of errors or difficulties are found. Kindly guide me further or please update the same.

Asked by Rahul Prajapati 2 weeks ago

Last reply by FredMcD 1 week ago

Problem with syncing and security and cookies

I'm having a problem that appears to be linked to syncing. I can clear it with "Refresh Firefox...", but then it will come back in about 2-3 days. It will manifest it… (read more)

I'm having a problem that appears to be linked to syncing. I can clear it with "Refresh Firefox...", but then it will come back in about 2-3 days. It will manifest itself in a few ways:

  • Facebook feed stops or is blank after about 2 or 3 entries.
  • Pandora won't start, it freezes on the initial opening page.
  • Facebook Marketplace won't display large pictures, they are blurred out.
  • If I try to log into my Firefox account, it tells me that cookies and local storage are disabled. When this happens if I delete all cookies or add exceptions, the issue remains the same and I can't login to my account.
  • Some Yahoo news feeds won't display any pictures.

I've investigated it and reviewed many of the messages about pictures being blurred or not showing, but not finding anything about the problem continually repeating. I have used "Refresh Firefox" about 10 times now, and the issue still comes back.

When it does, other things I've tried are:

  • Added in cookie exceptions for each website above.
  • Turned off Enhanced Tracking Protection for each website above.
  • Cleared all cookies manually.
  • In my Firefox account, I have deleted and re-added all my devices. Would it be helpful to completely delete my account? The issues only occur with one device, my PC desktop machine.

Any assistance is graciously requested, but this is becoming awfully perturbing. I'd love to give you screenshots or logs when this happens, but I can't even log into the forum, but let me know what I need to capture for next time! Thanks!

Asked by roeboat 1 month ago

Last reply by roeboat 1 week ago

Use Default Login for Websites where Multiple Logins are Saved

Not sure if this is an option somewhere and I'm just missing it, but if not it sure needs to be. As an IT manager for my company I use employee logins constantly in the s… (read more)

Not sure if this is an option somewhere and I'm just missing it, but if not it sure needs to be. As an IT manager for my company I use employee logins constantly in the same websites, but I use my own login the most.

Is there a way to set a default login to auto-fill for specific websites? IE SalesForce - I have all my user's logins saved on my machine but I login as myself the most and my name starts with Z, so no matter what it will never be the first/default login.

Thoughts?

Asked by zgadson1 1 week ago

Repeated crashes

For no reason I can identify, Firefox has started repeatedly crashing ever since I upgraded to Monterey on my fairly new Mac. It happens two or three times a day. I alway… (read more)

For no reason I can identify, Firefox has started repeatedly crashing ever since I upgraded to Monterey on my fairly new Mac. It happens two or three times a day. I always send the report. This morning when I started up, I noticed the Firefox browser had been updated to 94.0.1, and I hoped it would have fixed itself, but an hour later it crashed again.

Asked by Angela 2 weeks ago

Last reply by Angela 1 week ago

poshukach

good day. two days ago I was infected by poshukach probably when downloading Opera browser or a torrente file. So, whenever I initiate firefox I am redirected to poshukac… (read more)

good day. two days ago I was infected by poshukach probably when downloading Opera browser or a torrente file. So, whenever I initiate firefox I am redirected to poshukach browser instead. Question is: how can I get rid of poshukach? Thanks a lot

Asked by mail1133 4 months ago

Last reply by raotw.sq 1 week ago

blank unclickable firefox window

I am being plagued by having a blank area to the top of the firefox screen which cannot be clicked in, it obliterates menus, part of bookmarks and makes the window unavai… (read more)

I am being plagued by having a blank area to the top of the firefox screen which cannot be clicked in, it obliterates menus, part of bookmarks and makes the window unavailable to minimise, it only happens on full sized windows. Currently on 93.0 64 bit Firefox Windows 10 PC. I've not added anything new into Firefox.

Is there a keyboard stroke to minimise the window to make it usable inorder that I can finish work on it? What's causing it and Is there a fix?

Tx S

Asked by jesjaspers 3 weeks ago

Last reply by jesjaspers 2 weeks ago

Frequent page crashes on a variety of sites

Here are some crash report IDs: bp-b62fab6a-df71-4382-bea5-d03050211024 bp-91a966b5-2a88-4712-b169-8f8dc0211024 bp-b8403004-faf3-4e38-a07d-201230211024 bp-666b6fbf-ecf4-4… (read more)

Here are some crash report IDs:

bp-b62fab6a-df71-4382-bea5-d03050211024 bp-91a966b5-2a88-4712-b169-8f8dc0211024 bp-b8403004-faf3-4e38-a07d-201230211024 bp-666b6fbf-ecf4-4085-9ac8-58dae0211024

Asked by sglenn06 1 month ago

Last reply by FredMcD 2 weeks ago

Error on my site after 94.0.1 update

So I have a very strange issue I just noticed today. I went to browse to my companies site just doing solidsignal.com and got a "SEC_ERROR_REVOKED_CERTIFICATE" request wh… (read more)

So I have a very strange issue I just noticed today. I went to browse to my companies site just doing solidsignal.com and got a "SEC_ERROR_REVOKED_CERTIFICATE" request when browsing to it. The funny thing is if I browse to it doing www.solidsignal.com the site works perfectly fine. This isn't an issue with Edge or Chrome only Firefox.

I was able to find a work around in an old article where if I go into about:config and edit "security.OCSP.enabled" and set the value to 2. (Are site uses an EV Cert) site pulls up no problem using solidsignal.com it's only when the value is set to 1 that it can't reach.

Asked by joshua.nemith 2 weeks ago

Last reply by jscher2000 2 weeks ago

No longer have the sign in email

I no long have the original sign in email - it has been COMPLETELY deleted and the account also deleted. When I try to make changes to bring my Fiefox account up to date … (read more)

I no long have the original sign in email - it has been COMPLETELY deleted and the account also deleted. When I try to make changes to bring my Fiefox account up to date Firefox keps send security codes to the DEAD email address so I can never reach them. What now. Can I have my account deleted and start over, if so how ? You cannot email me with posible solitions unless you use my secondary email. I was unable to change that to the primary.

Asked by Russ 2 weeks ago

Other browsers work

Hi. Here is a note I sent to the webmaster of this website. Thought you might be interested. This has been a chronic problem for some time with many many websites. Hi, … (read more)

Hi. Here is a note I sent to the webmaster of this website. Thought you might be interested. This has been a chronic problem for some time with many many websites. Hi,

I presume you know about this: Your website (e.g. MyMaxim Login | Maxim Integrated www.maximintegrated.com/en/mymaxim/login.html?resource=%2Fen%2Fstorefront%2Fmy-orders.html&$$login$$=%24%24login%24%24&j_reason=unknown&j_reason_code=unknown) does not work (in some cases) with the Firefox browser.

In fact, in forming this email it reports " Press Ctrl+V to Paste. Your browser doesn't support pasting with the toolbar button or context menu option.".For example, if I press "login" or "register", it does nothing. If I go to the MS Edge browser it works. Ctrl+V pastes "www.maximintegrated.com/en/mymaxim/login.html?resource=%2Fen%2Fstorefront%2Fmy-orders.html&$$login$$=%24%24login%24%24&j_reason=unknown&j_reason_code=unknown" which I copied from the link to the subject web page.

However, many of the other links work fine (e.g. product information, etc).

Assuming you know about this, could you tell me why? I've found this on many websites...and it's been the case for quite a long time now. But I've never found anyone who could tell me why. I'll go to Firefox with this too, but in case you know, I'd appreciate hearing from you...and Firefox might too.

Thanks...

Todd Marshall Plantersville, TX

Asked by withglee 2 weeks ago

Last reply by cor-el 2 weeks ago

problems with profiles switching system

hi every one i need to install multiple firefox apps and i have installed 80 numbers of it in my pc in different folders and some of bokmarks and saved logins in these di… (read more)

hi every one i need to install multiple firefox apps and i have installed 80 numbers of it in my pc in different folders and some of bokmarks and saved logins in these different installations should be same so mostly i go to "%APPDATA%\Mozilla\Firefox\Profiles\" and copy details of one of them who was setted up before and paste it into files of other installations so when i open others every thing was setted up i have done it when i was expanding number of my mozillas from 20 to 80 and every thing worked fine but right now i was trying to expand the number from 80 to 160 and every thing was fine. i ahve installed 80 more and copy/pasted files from the app data of an old one to new ones and opened few of them and all was good but after rebooting my system every time i try to open a fire fox a small window opens with the name of "firefox - choose user profile" and there are bunch of options as default default-release1/ default-release67 most of these files are new installed apps and just some of them are old ones my first problem with it is that even when i chose one of numbers who is linked with a old firefox its not opening as its apps (i have pinned all of them with different icons to the task bar so i know they are opened as new profiles not as the old app itself) my second problem is that i cant access other profiles who are missing and i cant bypass this little menu so is there any one to help me?? i will be doomed if i want to uninstall all of them and reinstall and relogin all sites in each 80 apps i just wnat to bypass all these mini windows and open the normal mozillas like before p.s: im using version 89.0.1 of mozilla as most of them but some of them are 89.0 and some are 88.0 PLS help if u know any way to make it done.

Asked by boland32141 2 weeks ago

Firefox freezes when calling context menus and opening new windows

This has been a persistent problem for me. I first posted about it here. Since then problem has gotten progressively worse - the number of scenarios where the freeze happ… (read more)

This has been a persistent problem for me. I first posted about it here. Since then problem has gotten progressively worse - the number of scenarios where the freeze happens has expanded and the frequency has increased. The gist of the problem is that Firefox freezes: a white transparent overlay appears over the window, the interface stops responding and no crash report is generated.

When it happens:

1) When calling any sort of context menus and dialogs. It first began to happen when interacting with autofill menus for input forms, but now it happens with any context menu - input forms, file save dialogs, menus in the menu tab and even the right click context menu.

2) When opening new windows (notably NOT new tabs) such as when opening a private browsing window, bookmarks window, download history window or when using the picture-in-picture option on Youtube.

How frequently it happens:

The frequency appears to be random and not specific to any website. It used to happen after about an hour of browsing, but after I attempted a clean reinstall of the browser (see below) the frequency increased dramatically and I am now lucky to get half an hour of browsing before it restarts.

What I've tried so far:

1) Looking for problematic extensions. Running Firefox in safe/troubleshooting mode seems to prevent the issue, so I started disabling extensions one by one. Ultimately though, even with all extensions disabled outside of safe mode, the issue persists. Reinstalling the browser without installing any extensions also does not resolve the issue, so any extension-related problems are seemingly ruled out.

2) Tracking memory and CPU usage. Nothing abnormal there - I have 16 GB of memory and Firefox rarely goes over 5. Just in case, I also increased the page file size on the main drive where Firefox is installed and enabled page files on all local drives (it was disabled for 3 out of 6 for some reason). This also didn't resolve the issue.

3) Refreshing Firefox. This did nothing except cause the 'Oops, there was a problem restoring your session' tab to first start appearing. Before the refresh that didn't used to happen at restart.

4) Disabling hardware acceleration. No effect.

5) Removing bookmarks. I had a very large number of bookmarks saved so I tried removing all of them. The issue persisted.

6) Deleting the places database. No effect.

7) Deleting the session restore files. This has been the most interesting option. Deleting the session restore files DID stop the freezing... until it came back again in a couple of days. Deleting the session files again after that did not make the issue go away again.

8) Doing a complete reinstall of the browser. I uninstalled Firefox from the Control Panel, then went into the AppData folder and manually removed any references to Firefox. After that I installed the latest version of the browser and refrained from syncing the new instance with my Firefox Account, or installing any extensions. Even with that, the issue persists.

9) Checked for hardware problems. Tests of RAM and the SSD on which Firefox is installed produced no errors. The issue also persisted through a GPU upgrade. Barring some arcane motherboard or CPU issue, I think hardware problems are ruled out - and it seems unlikely that a motherboard or CPU hardware issue would affect Firefox and only Firefox.

Please help, this is an extremely frustrating problem and

Asked by nlkonovalenko 2 weeks ago

Last reply by nlkonovalenko 2 weeks ago

FireFox portable mode needed

It would seem that Mozilla has not yet created an official portable mode for Firefox(Seriously, after all these years?!?). It needs one in a bad way. Now when I say porta… (read more)

It would seem that Mozilla has not yet created an official portable mode for Firefox(Seriously, after all these years?!?). It needs one in a bad way.

Now when I say portable mode what I mean is that the Firefox EXE runs from the folder it's in, using profiles that generated and exist in that same folder and NOT in the user profile. This functionality is needed not just for easy portability, but also for easy migrations from one system to another or one installation of OS to another.

While the portability mode should be exclusive to the platform FireFox is being used on(IE Windows vs Linux, etc), it should be seamless transition otherwise.

Before anyone chimes in and says this is not possible, please don't waste your time. Forks of FF have been doing so nearly effortlessly for more than a decade while maintaining perfectly functionally and security with the same usability.

So Devs, can you please make this happen? We the public would ever so grateful.

Additionally, can we get some fine grained controls over the appearance of UI elements?

This double spacing nonsense is irritating.

Then there is the Extension Icons labels. They've been gone for a while and they need to return, or at least an option to enable them if we wish.

Next we have the "Home page and new windows" option in settings. Those two options should not be combined. When I open a new instance of FF, I would like to open a blank page. I don't want any navigation happening until I click something or type in an address. I expect FF to sit and wait for my input. Then when I click the "Home" icon button does it go to my define home page.

Next problem we have is the auto update feature. This seems to have become an incredibly nasty feature and behavior. For example, I recently updated to Windows 11. After migrating my previous install of FF to it, it swiftly and without ANY warning or user prompt at all updated itself from 78.15.0esr to 91.3. This was NOT desired So how about to folks show respect to us users by ASKING if we want to upgrade! Had a prompt appeared I would have swiftly canceled. Updates should ALWAYS be at the choice and involvement of the user, not at your whim. I had to spend 40minutes manually backtracking and recopying, which was unpleasant.

Please note that while my above statements have had some negativity to them, I am a ardent supporter of Mozilla and will continue to be. These above points are that of increasing frustration. I am of the school of thought that we the users should have complete and fine-grain controls over every aspect of how our browser operates, whether it be UI elements or nitty-gritty functionality.

I look forward to responses by members of the dev team.

Thank You, Lex

Asked by lexluthermiester 2 weeks ago

Last reply by Seburo 2 weeks ago