Firefox Support Forum

I am setting up my computer using Windows 11. Firefox has suddenly started to use Bing. I have used "Settings" to specify Google but nothing has worked. How do I get rid of Bing permanently from my computer

When I try to launch Verizon TV on my computer, all I see is a red spinning circle. This started happening two or 3 days ago after a firefox update. I was hoping that today's update would fix this but it did not.

As suggested, I un-checked the DRM Content box but that did not resolve the issue. Nor did disabling the Widevine plug-in. When I did that, I receive the message, "You must enable DRM to play some audio or video on this page.. When I click the Enable DRM button, I see the same spinning red circle.

Since I have no issues watching Verizon TV on Chrome, this appears to be a Firefox/Widevine issue. Hopefully, it will be resolved shortly.

Can't load a game. Royal Story only loads to 50% then stops and that's it. I really need some help with this. I've uninstalled and reinstalled the newest version but it still doesn't work. Would really appreciate some help with this problem. Thank you

I do not wish to see advertisements for Mullvad on my Private Browsing new tab pages. But I can't even seem to opt out of them, as they remain even after searching "Sponsored" in about:preferences and unchecking all the applicable boxes. uBlock Origin also seemed unable to remove them, even with a custom filter and after enabling it on about-scheme.

So I went to fix it with userchrome CSS, by adding the following to a file named userChrome.css inside a folder named chrome inside my profile folder (after setting toolkit.legacyUserProfileCustomizations.stylesheets to True):

[code] /* Remove advertisements for Mozilla VPN */ @-moz-document url(about:privatebrowsing) { .promo { display: none !important; } } /code

However, even after restarting the browser, these advertisements are still present.

What am I doing wrong?

Crash also happens when passed the argument `-safe-mode`. Does not happen in new profile. Crash happens both in v96.0.1 and after downgrading to v95.0.1. Console output mentions "Exiting due to channel error." I have not been able to find a way of increasing output verbosity.

$ ls -1 ~/.mozilla/firefox/Crash\ Reports/submitted bp-ae94ba15-6c3a-4479-bb81-ac4850220121.txt bp-be228ec2-dda3-4ec0-83b0-aa25a0220121.txt bp-f652f9d5-7e2b-45af-9804-1b43c0220121.txt bp-f83fe60a-7439-4ed5-ae61-4e44b0220121.txt

$ firefox

1. 1. 1. !!! [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

ExceptionHandler::GenerateDump cloned child 20567 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error.

I've recently noticed that some icons on websites are showing up as "asian" characters. I haven't knowingly changed any settings, gone to any strange sites, nor added any extensions. I've tried clearing the cache and even removed and reinstalled firefox and the few extensions I use, which are the common ones like adaware,etc. Nothing has seemed to work. The icons range from ones that link to facebook, twitter, etc to the search icon. If I inspect the icon it says the font is "MingLiU_HKSCS" I've checked the setting and it says the font is times new roman and even unchecked the box that says "Allow pages to choose their own fonts, instead of your selections above" but neither seems to work. Thanks for your help

Screenshots are downloaded as .png files. I am constantly using Paint to convert them to a .jpg file so they can be attached/uploaded where .png files are not accepted. How can I change settings in Firefox so Screenshots are downloaded as a .jpeg file?? Is it possible to have screenshots download as a .pdf file also??

Hi, I can't install Firefox and I don't know what's going on here.

Yesterday I installed the latest version of Firefox and it worked fine. Then, I turned off the laptop and the next day when I was going to use Firefox, it didn't load any pages. Edge was working fine, Chrome was working fine, but Firefox was not working. Trying to fix the problem, I decided to uninstall Firefox and installing it again. In order to clean even more the previous installation, I even manually deleted the C:\Program Files\Mozilla Firefox folder to remove all possible traces. I restarted the laptop and downloaded again the Firefox installer. I don't know how, but the installer detected that I had already installed Firefox before. I unchecked restart Firefox and hit the button to continue with the installation. After this, was impossible to install Firefox again. I got a message saying that the installation cannot continue because the VCRUNTIME140_1.dll was not found. The message said that this problem can be fixed by reinstalling the program, but that is not true, everytime I try to reinstall it, I get again the VCRUNTIME140_1.dll error.

After this, the installation stops and the Firefox icon appears on the desktop, but it doesn't install properly the software and when I open it, I cannot browse the Internet.

Do you know what's going on here and how to solve this?

Cheers

Hello,

I am building an application which is being loaded into parent page via iFrame. Unfortunately application is hosted under hostname which is treated as tracker. Though application is just chat app and it is not tracking anything.

The past week or two it has been acting haywire and crashing daily. I uninstalled, re-installed, re-started computer. Nothing helps. I have attached picture of error message. windows 10 firefox version 92

https://imgur.com/a/L0JnN4P

picture crash report

When I am already on a website and try to search a new website in the search bar it opens a new tab. Is there a option to search in the same tab? I already tried browser.search.openintab in the about:config. And after restarting the browser that didn't work.

Two new problems: Most recent is

"firefox having trouble restoring your pages...start new session"   

And...for several months, anything I print from website (i.e credit card statement) is in HUGE type that doesn't even come close to fitting the page. This does not happen when I print from Edge, nor when printing documents (pdf, notepad or anything NOT from a website), so the problem has to be in Firefox.

Hi Firefox team,

Recently after firefox browser crash all my Saved logins keep asking to either input password or login while I access that website and this is annoying. Previously it was not the case and i would like to change it to the old way how it was.

Thanks & Regards Gautham

When i cannot login to a websitet for example because I forgot the password, I ask for a password reset mail. For some sites, these mails do not arrive. Changed emaiiadresses, emaoilclient, not to, avail. Examples are Ryanair, Via Michelin aso.