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My backup isn't loading :(

Hey! My firefox crashed and I had to uninstall and reinstall it. However, when I signed back in the new browser with the account I created in 2020, it did not transfer my… (read more)

Hey! My firefox crashed and I had to uninstall and reinstall it. However, when I signed back in the new browser with the account I created in 2020, it did not transfer my bookmarks and extensions. Can you please help me? I am freaking out a bit because it is so important that i get those back. I would REALLY appreciate it!

Chetrice

Asked by chdmosley 6 hours ago

Last reply by chdmosley 6 hours ago

How do I copy over backed up JSON bookmarks?

The designers seem to be intent on making this as painful as possible. You'd think you could just open them, at least in text form. Wasn't that possible before? I can … (read more)

The designers seem to be intent on making this as painful as possible. You'd think you could just open them, at least in text form. Wasn't that possible before? I can in Notepad if I want to look at hundreds of pages of gibberish that would take days to copy and paste over. In my updated Firefox it offers a Restore function but to do that I have to wipe out all my existing Bookmarks. Who dreams of this stuff? Why would anyone sane want to do that?

Asked by moz2u 5 days ago

Last reply by moz2u 2 days ago

Unhappy with latest update

Hi, I updated to the newest version this morning and found that it has delete all my bookmarks and delete all my saved data including login and password details to all th… (read more)

Hi,

I updated to the newest version this morning and found that it has delete all my bookmarks and delete all my saved data including login and password details to all the websites i use.

This is extremely annoying and makes me now not want to use your software. I got no warning about this, and it did not ask me to back up my data.

Asked by oliver.john10 2 days ago

Bookmarked icons

Dear Firefox, can you please tell me how to reset all of my saved web sites in my bookmarks. This morning all the icons have become small round balls (earth symbol) and w… (read more)

Dear Firefox,

can you please tell me how to reset all of my saved web sites in my bookmarks. This morning all the icons have become small round balls (earth symbol) and when I click on the site I wish to open nothing happens. The site no longer have their own icons or symbols.

Kind regards,

Mal Baker

Asked by Mal 2 days ago

I imported my bookmarks from an HTML file but they are not showing even after I close and restart the browser

I imported my bookmarks from an HTML file but they are not showing even after I close and restart the browser. Where are my bookmarks? And furthermore, your instructions … (read more)

I imported my bookmarks from an HTML file but they are not showing even after I close and restart the browser. Where are my bookmarks? And furthermore, your instructions for importing them in the first place did not work for me because the sequence and pictures did not match what I saw in my browser. I played around with it until I found the import part. And yet, no bookmarks.

Asked by afiandac 5 days ago

Last reply by afiandac 3 days ago