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update deleted my windows and book marks - is there a qway to get those back

Hello, Last night my computer asked me to install an update (not sure if it was Mac or Firefox whose upgrade it was). Although when I restarted, it's closed out all of m… (read more)

Hello,

Last night my computer asked me to install an update (not sure if it was Mac or Firefox whose upgrade it was). Although when I restarted, it's closed out all of my firefox windows (does not allow me to restore session), and all of my book marks are also gone.

Is there any way to get these back?

Thanks so much!

Asked by Chris Marcus 4 hours ago

Last reply by Paul 3 hours ago

Can' access ebay ....

I don't care for your service when you want to make me upgrade software every month and limit the websites I can go to. I'll have to start using another browser to get aw… (read more)

I don't care for your service when you want to make me upgrade software every month and limit the websites I can go to. I'll have to start using another browser to get away from you. You're seem like a bunch of commies.

Asked by Twostinky Feet 2 days ago

Last reply by jonzn4SUSE 18 hours ago

I haven't researched compatibility issues with version 138 as of yet? I don't quite understand features being advertised to users with these issues?

the tab grouping was advertised to me on my startup page? but evidently version 138 isn't compatible? And would you please help us wean off google as much as possible? … (read more)

the tab grouping was advertised to me on my startup page? but evidently version 138 isn't compatible? And would you please help us wean off google as much as possible?

Asked by joeys_pad 3 days ago

Last reply by Paul 3 days ago

Trouble while uploading my Extension project files

Hi Team, As I have created an Extension which is supposed to be compatible with you browser extension market place, when I tried to upload file via you "Add On Developer … (read more)

Hi Team, As I have created an Extension which is supposed to be compatible with you browser extension market place, when I tried to upload file via you "Add On Developer Hub" it shows an error neither it accept any zip file. Can any please suggest me the best possible way to share my project files with you tech team to review?

Asked by Muhammad Irfan Shaikh (QSMIA) 3 days ago

Last reply by James 3 days ago

Website configured improperly

Ever since the beginning of March, my earthlink email no longer functions on my Firefox 48.0.2 via my Macintosh 10.6.8 laptop. Instead, I get the following message.... Y… (read more)

Ever since the beginning of March, my earthlink email no longer functions on my Firefox 48.0.2 via my Macintosh 10.6.8 laptop. Instead, I get the following message....

YOUR CONNECTION IS NOT SECURE The owner of support.mozilla.org has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

Also..... YOUR CONNECTION IS NOT SECURE The owner of accounts.earthlink.net has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

What gives? I didn't have ANY issues prior to May 1.

Asked by sguertin 3 days ago

Last reply by Paul 3 days ago

FireFox & Thunderbird update dialogs no longer speak for blind user w/screen reader

Hello, I'm a blind, screen reader user. I've used FireFox and Thunderbird for years. In the last month-ish something has changed in the Update Dialog for both apps, that … (read more)

Hello, I'm a blind, screen reader user. I've used FireFox and Thunderbird for years. In the last month-ish something has changed in the Update Dialog for both apps, that asks if you want to allow the app to make changes to your hard drive. With Jaws and NVDA screen readers, this dialog has normally spoken, so I can Tab to the Yes button, press Enter, the update happens and all is well. Suddenly, this dialog doesn't speak... not a word. Don't know where I am at all. I've tried pressing Alt-Y, which is a Windows accessibility standard for pressing a Yes button, but that hasn't worked in the past, and doesn't work now. I am blessed with a sighted husband. When this dialog has come up in FireFox and Thunderbird the last month, he has kindly bailed me out and clicked Yes. But this is a nightmare accessibility problem. Using only a screen reader there is no way out of this. Escape doesn't get rid of the dialog and just not update. The dialog sits on the screen, not speaking until you take some action. In fact, the first time this happened I couldn't figure out what was going on, but tried to handle it myself. Nothing talked, so in the middle of things, I used the power button to shut down. Well... we think I shut down in the middle of the app attempting to update. So my laptop came up with an error on the screen, and we actually had to use my husband's computer to get into my Microsoft account and dig up a huge numeric code that would allow my laptop to boot. It was bad and took a long time, and my husband is a saint. So... something changed about a month ago in the Update Dialogs for both FireFox and Thunderbird, that causes them to no longer be readable by screen readers. There is not a keyboard way to just press Yes. There's not actually a way to know for sure that the reason the computer won't talk is because this Update Dialog is sitting on the screen. The developers need to know this has happened and fix it. I don't know any other way to reach them. Thanks!

Asked by Pam Retzloff 1 week ago

Last reply by Mandy 1 week ago

FIrefox Tab indicator visual bug, changing tabs when copying pasting and cutting

everything as mentioned in this reddit issue and its supported links https://www.reddit.com/r/firefox/comments/1ab87im/firefox_changing_tabs_itself/ for the copying issu… (read more)

everything as mentioned in this reddit issue and its supported links https://www.reddit.com/r/firefox/comments/1ab87im/firefox_changing_tabs_itself/

for the copying issue https://www.reddit.com/r/firefox/comments/126rtip/copyingcutting_text_switches_to_another_tab/ "" When I press Ctrl+C, Ctrl+X, or copy/cut by right-clicking, Firefox sometimes switches to another tab. This happens sporadically, and seems to resolve itself without restarting the browser or even closing any tabs.

This happens on multiple sites, from search engines to Google Docs to Reddit: any time I try to copy text I get switched to a random tab. This has happened to me 5 times as of now, some of those occurring after a reboot. "" cant find a solution to it anywhere Operating System: Debian GNU/Linux 12 KDE Plasma Version: 5.27.5 KDE Frameworks Version: 5.103.0 Qt Version: 5.15.8 Kernel Version: 6.1.0-34-amd64 (64-bit) Graphics Platform: Wayland Processors: 12 × 12th Gen Intel® Core™ i7-1255U Memory: 15.3 GiB of RAM Graphics Processor: Mesa Intel® Graphics laptop

Asked by oooo 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

ctrl f

I can't turn off the "Find in Page" or ctrl f function in Firefox. Everytime I type something the bottom bar pops up making Firefox impossible to use. Can anyone help? I'… (read more)

I can't turn off the "Find in Page" or ctrl f function in Firefox. Everytime I type something the bottom bar pops up making Firefox impossible to use. Can anyone help? I've been at this for 2 days now and I am forced to using MS Edge as browser.

Asked by rainfish26 2 weeks ago

Last reply by TechHorse 2 weeks ago

DARK READER

I DON'T KNOW IF I CHOSE CORRECT TOPIC, BUT I CHOSE THE DARK READER MODE THINKING IT MIGHT BE USEFUL FOR MY EYES. BUT I DON'T REALLY CARE FOR THE DARKNESS OF IT, AND I CE… (read more)

I DON'T KNOW IF I CHOSE CORRECT TOPIC, BUT I CHOSE THE DARK READER MODE THINKING IT MIGHT BE USEFUL FOR MY EYES. BUT I DON'T REALLY CARE FOR THE DARKNESS OF IT, AND I CERTAINLY DON'T WANT TO HAVE TO PAY FOR IT. BUT I'M NOT SEEING WHERE I CAN DISABLE THAT AND GO BACK TO THE WAY IT WAS BEFORE. PLEASE ADVISE.

Asked by luzlight 2 weeks ago

Last reply by James 2 weeks ago

Audio volume sliders

I am 82 years old and have Essential Tremor. I am on medications but my hands still shake enough to give me problems with your audio volume sliders. Is there a way to ma… (read more)

I am 82 years old and have Essential Tremor. I am on medications but my hands still shake enough to give me problems with your audio volume sliders.

Is there a way to make the audio volume sliders wider?

If not, there should be.

Thank you.

Asked by j.majka 3 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Report about accessibility

I hope no one is going to come into my accessibility anymore and I want you to help me to reset this my Mozilla Firefox if I did not set it here you can use your settings… (read more)

I hope no one is going to come into my accessibility anymore and I want you to help me to reset this my Mozilla Firefox if I did not set it here you can use your settings for me because some people accessibility to control my device

Asked by oghenovogodswill08 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

I need to set keyboard shortcut for going to previous/next tab on MacOS

Hi, On MacOS, in order to set keyboard shortcut, I need to know the exact name for the feature. But I can't find tab navigations in Firefox's menu. For example, in Chr… (read more)

Hi,

On MacOS, in order to set keyboard shortcut, I need to know the exact name for the feature. But I can't find tab navigations in Firefox's menu.

For example, in Chrome, they have a menu called "Tab" and there is "Select Next Tab" and "Select Previous Tab" in the menu. That are the names I need to set keyboard shortcut. But I can't find the equivalent in Firefox.

From the screenshot, the keyboard shortcut works for Chrome, but not working for Firefox as I don't have the exact name for tab navigation.

Asked by sumtsui 3 weeks ago

Last reply by markwarner22 2 weeks ago

I need a font that makes it easier to distinguish r+n from m. That is my only accessibility issue

Can I substitute a more legible font for one of Firefox's? How? Where would I find suitable fonts. (Increased character spacing is what I will resort to if necessary, but… (read more)

Can I substitute a more legible font for one of Firefox's? How? Where would I find suitable fonts. (Increased character spacing is what I will resort to if necessary, but it wastes space.)

Asked by Dennis C During 3 weeks ago

Last reply by markwarner22 3 weeks ago

Sidebar Hotkey - German

The hotkey for showing/hiding the sidebar is currently ^Z. Since the Y and Z keys are swapped on German keyboards, could this be changed to ^Y when the interface language… (read more)

The hotkey for showing/hiding the sidebar is currently ^Z. Since the Y and Z keys are swapped on German keyboards, could this be changed to ^Y when the interface language is set to German? Or is there already a setting for this that I might have missed?

Asked by Isa Suklares 1 month ago

Last reply by Mutaz Awad 1 month ago