Firefox Support Forum

Every time Firefox updates, a Firefox shortcut is added to my desktop. In delete it because I already have a shortcut for it in the taskbar. How can I stop this from happening? I have tried turning off automatic updates and manually updating the browser and it still creates a shortcut. It's been happening for over a year and I am close to uninstalling Firefox completely and switching browsers.

After a crash and new Firefox update today (September 28, 2023), Firefox is now opening a new window along with every new tab. If I close the newly opened window, the tab on the browser 'main' firefox window also closes. The 'open links instead of new windows' is ticked. I have tried refreshing Firefox and also uninstalling and reinstalling. Running on Windows 10. Please help! Thanks, Robin

Hi,

I have a Wordpress site with Google Cloud Text to Speech. It works on Chrome. And it has worked on Firefox. Any ideas on how to troubleshoot this?

Thanks!

My Firefox has got inconsistently large font size in some UI, namely on the homepage (text elements with style "font: caption") and texts in the Update Firefox notice box (which I don't know how to reproduce within a resonable time and effort). It just happened after a ordinary restart of Firefox: no updates etc. I tried updating Firefox after that but to no avail. How can I fix it?

There is a serious problem here! I have the latest Firefox browser for Windows installed: 118.0 (64-bit). Under Settings, I have the box checked that says: Open previous windows and tabs.

It isn't working. All my tabs keep getting wiped out. I am a developer. I primarily use Firefox because it is the only browser that knows how to display bookmarks in a column. I have many tabs open at one time. I need to pick up where I left off. Now this is completely unusable. Can someone get this back to normal operation?

Please!!

I have screenshots of the error I receive when logged into the website. The support staff from LawofSelfDefense.com says everything on their side says I should be receiving audio and video. I have checked DuckDuckGo privacy settings and they indicate that their product is not blocking anything from the website.

I used MS Edge this morning to stream a live episode and it works! I do not want to access these streams using any MS products/software. Something in Firefox is preventing me from Live video and Chat activity on the site. What can I send you to help me fix this problem?

I'm having a lot of frustration trying to edit the shortcuts in the New Tab page in any kind of smooth and easy manner. While I recognize that having sync turned on means that Firefox destroyed my pinned shortcuts on this PC when I logged into Firefox on the new PC I am setting up, it's incredibly inconvenient, and the lack of options in regards to editing makes replacing all of it really, really awful. I have no ability to see the history of my shortcuts, nor can I save configured shortcuts and restore them should an improper sync destroy my previous settings. If I want an empty tile, I have to go through and repeatedly dismiss everything from my history to stop more of my visited websites from replacing said tile. Is there something obvious I'm missing here? If not, is there any kind of way that more customization options for New Tab shortcuts might be suggested?

Really too much PR_END_OF_FILE_ERROR

https://www.bbc.co.uk/news/uk does NOT have issues.

this error message occurs regularly ( and sometimes with amazon.de)

Please fix the bug that causes this, or allow a option to ignore the (non existent) error.

If I have a firefox window open (one or more), exit it, and start again, I can restore the previous session. However, if in between I open private browsing, it for some reason overwrides the session restore history with nothing. Can I somehow a) restore the session afterwards? b) prevent this from happening in the future?

I use Firefox and ESET Antivirus on Windows 10 I am using the Firefox password manager with a Primary Password. When I open a window to a bank or other sensitive site ESET Antivirus Banking and Payment Protection automatically opens a new Protected window. The password manager then fills in the login details for the site or offers a choice from a listbox if I have more than one login for that site without me having to provide a password for the password manager. Clicking on "View Saved Logins" from the listbox opens the password manager Search Logins window also without me having to enter a Primary Password. I can now view Usernames AND Passwords without having to enter any Primary Password. This appears to be an out of date copy of the passwords in a unprotected file since it is missing a few recently created entries. When using an standard Firefox browser window everything seems to work as expected with the Primary Password being required to activate the Pasword Manager and the recently created entries are present. One other point which may be relevant is that when viewing the same username/password in both the valid and the duplicate versions the window addresses are identical. This suggests to me that the Password Manager keeps the username/password data and a list of that data as separate enties and that what I have is actually one set of data with two seperate lists of the data. This makes me nervous about trying to delete anything from the unprotected list in case I am deleting the original data. This state of affairs may have come about when I was setting up Firefox Sync and inadvertantly Sync-ed Password Manager with Primary Password turned off. I have since turned off Sync but with no effect on th problem. Is there any way of deleting this apparent additional password list? The alternative seems to be to just uninstall Firefox and ESET Antivirus and re-install and hope that all the data is cleared out in the process and the re-import a password file.

The scrollbar is way too thin. I've searched online and tried all of the tips and they don't work. The scrollbar is almost useless.

Does anyone know a fix for Windows 11?

Out of the blue, I can no longer download files using the download arrow. I used to get the prompt asking where to download the files but now don't get anything. I'll get a zip.part file on my desktop, where I have my downloads saved, but that's it. I've updated Firefox, restarted, uninstalled/reinstalled and nothing works.

For the past few days, the YouTube website has behaving unusually in Firefox. The volume and play/pause controls don't work. The picture in picture mode does not work. And most importantly, the search bar is broken. Whenever I type something and click the search button or press enter, the value entered disappears and I have to type it all again, only that this process goes on for infinite number of times and so, I can't even search for anything on YouTube.

It loaded and played OK prior to this update.... works mighty fine on another browser, if this is not fixed I'm through with Mozilla AND you can remove my account!

Looking in task manager-: Firefox.exe 45,24K Firefox.exe 3,16K Firefox.exe 27,484K Firefox.exe 7,392K Firefox.exe 7,344K Firefox.exe 15,735K Firefox.exe 7,320K Firefox.exe 169,932K, I round it off to about 250MB

Yes I cleared the cach, I change profiles..... as said by each update about:config gets bigger and bigger.

I was set up, in myuserchrome.css, to hide my pinned tabs on the tab bar, allowing them to still be available in the "List all tabs" menu, see first image

.tabbrowser-tab[pinned="true"] { display: none !important;}

All of a sudden, it reverted back

That first image, with the hidden tabs, is actually from Librewolf, with has the identical setting.

Hi all, the shortcut to close a single tab (ctrl+W (Windows) or cmd+W (Mac)) is not working anymore.

here is what I tried so far: - disabling all extensions (via restart in safe mode) but to no avail - reinstalled Firefox but the problem persists - verified, that the command is indeed cmd+W and was not changed by accident - all other shortcuts are working well

NOTE: I can see that when I press cmd+W, the "file" tab up above on the Mac menu bar flashes for a brief moment, as if the system detects the shortcut. But the tab stays open.

Any other ideas I could try out?