• Solved

Restoring add-ons, extensions, settings, etc from Old Firefox Data

Firefox would not finishing loading so I (stupidly) clicked "refresh firefox" not realizing it would loose add-ons, extensions, etc. It created an Old Firefox Data folder… (read more)

Firefox would not finishing loading so I (stupidly) clicked "refresh firefox" not realizing it would loose add-ons, extensions, etc. It created an Old Firefox Data folder if that can somehow get it back to as it was instead of having to figure what add-ons I had & reinstall everything, etc. My Bookmarks still appear but I need the add-ons back!

Asked by WTM_W7 3 hours ago

Answered by jscher2000 25 minutes ago

  • Solved

how do i get rid of the black popup box that says password required Mozilla firefox please enter the primary paswor

When i go to a website that requires a password I get a black box that pops up In the box it says Password Required - Moizilla Firefox Please enter the primary password. … (read more)

When i go to a website that requires a password I get a black box that pops up In the box it says Password Required - Moizilla Firefox Please enter the primary password.

How can i make that go away.

Asked by phillipesides 5 hours ago

Answered by cor-el 3 hours ago

  • Solved

Firefox 96 - block autoplay still doesn't work

I know it gets posted a lot but none have actual working answers. I have autoplay to be blocked on all sites, I will never want any site to autoplay anything, I'd rather… (read more)

I know it gets posted a lot but none have actual working answers. I have autoplay to be blocked on all sites, I will never want any site to autoplay anything, I'd rather not be ever to ever start the video than for autoplay to happen.

I've checked the about:config against other posts say are the answer but it it's never solved this.

Upgraded to firefox 96 and the problem persists - haven't checked much yet but instagram.com is certainly playing every post.

Asked by Frank & Jen 1 week ago

Answered by TNorth 6 days ago

  • Solved

FF only opens up for about one-third screen

Firefox will now only up with a window about one-third the size of my monitor. I cannot find any way to change it back to filling the entire screen upon opening. I don't … (read more)

Firefox will now only up with a window about one-third the size of my monitor. I cannot find any way to change it back to filling the entire screen upon opening. I don't mean the full screen setting, just filling it top to bottom and side to side. If I hover over screen size icon, I get numerous options, but none allowing me to select wide screen.

Asked by debko900 1 week ago

Answered by debko900 7 hours ago

  • Solved

Transferring Saved Logins from Firefox on another PC

I need to transfer saved logins from Firefox on a soon to be retired laptop to Firefox on a new laptop. New laptop has a few logins created while setting it up than I cop… (read more)

I need to transfer saved logins from Firefox on a soon to be retired laptop to Firefox on a new laptop. New laptop has a few logins created while setting it up than I copied manually knowing that when I import from the old laptop with many logins, the few on the new laptop will be overwritten. My problem is that Firefox can export logins into a logins.csv file but it seems can only import from a Microsoft browser. Is copying the key4.db and logins.json from the old to the new the only correct way to do this? The old laptops logins.json file has a recent date but the key4.db has a 2018 date even though some new logins were saved last month. Do I only need to copy the logins.json file?

Asked by MikeZZ 14 hours ago

Answered by Shashank Shekhar 14 hours ago

  • Solved

Firefox using too much memory

Hi, Firefox brings my computer to halt after a few minutes of usage. The only thing I did after opening the browser is go to support page and the FirefoxCP WebExtensions… (read more)

Hi, Firefox brings my computer to halt after a few minutes of usage. The only thing I did after opening the browser is go to support page and the FirefoxCP WebExtensions process memory usage went over 20 GB of memory.

I have tried restarting my MacBook a few times as well as restarting firefox, but nothing has helped. I’ve the latest version of FireFox installed, and using a MacBook Pro with 16GB of memory.

I haven't made any changes nor added anything new lately. I think it may have started after the last update.

Thank you for your time and support!

Al

Asked by abmail100 10 hours ago

Answered by TyDraniu 9 hours ago

  • Solved

Uploading images for an eBay listing

Never had this problem/glitch ever before! When I attempt to create a new listing and attach 'my' photos, it only imports blocks of color (see attached image)! The only… (read more)

Never had this problem/glitch ever before! When I attempt to create a new listing and attach 'my' photos, it only imports blocks of color (see attached image)! The only thing I can possibly think what might be happening is I went to the Sherwin-Williams website https://www.sherwin-williams.com/homeowners/color/find-and-explore-colors/paint-colors-by-family/SW9130-evergreen-fog and clicked on "Explore in Colorsnap Visualizer" - which did not work! (However, it does work in Safari and Opera!) We have tried everything to try to delete whatever we may have imported (a virus???), i.e. went to Firefox prefs/Privacy&Security and cleared/managed data (which continually repopulates so the clearing/managing seems to do nada); downloaded a new Firefox app...nothing stops this behavior in eBay (and don't know if this behavior shows up elsewhere). My eBay works fine in Safari and Opera with this situation.

Asked by Shelley10 9 hours ago

Answered by jscher2000 8 hours ago

  • Solved

blocked JavaScript

hy! I'm using XP-x86, so the latest version is Firefox 52.0esr A few days ago, I can't use Google search normally, because the search result is displayed as if JavaScript… (read more)

hy! I'm using XP-x86, so the latest version is Firefox 52.0esr A few days ago, I can't use Google search normally, because the search result is displayed as if JavaScript is blocked. Also, I can't change my search settings, the arrow isn't active. I started FF in safe mode, but no change. Any help is appreciated.

Asked by csengh 12 hours ago

Answered by csengh 9 hours ago

  • Solved

Missing Bookmarks Bar after Import

I opened up Mozilla and noticed that my bookmarks bar was empty and can't figure out why my bookmarks are "gone" (but still registered by Firefox), or how to put them bac… (read more)

I opened up Mozilla and noticed that my bookmarks bar was empty and can't figure out why my bookmarks are "gone" (but still registered by Firefox), or how to put them back into my bookmarks bar. The only thing I can think of that might have caused this is that I accidentally clicked on the "Import bookmarks" button at some point during the last time I was using Firefox, but I'm not sure if that would cause my bookmarks to disappear.

Is there any way to restore my bookmarks bar?

Asked by BDF 5 days ago

Answered by Zian Shi 8 hours ago

  • Solved

Close Tab button on left

Obviously people have asked this before, but those threads all seem to be closed now. The idea that a browser would not want to have a consistent UI with every other part… (read more)

Obviously people have asked this before, but those threads all seem to be closed now. The idea that a browser would not want to have a consistent UI with every other part of the operating system is absolutely nuts, so why is it not easier (or even automatic?!) to place the 'close tab' button on the left when running on a Mac operating system?

I have tried the solutions recommended here – https://support.mozilla.org/en-US/questions/1253751 – but without any success. Maybe someone could help me understand what I am doing wrong? Better yet, maybe Mozilla could remove the need for such workarounds and implement what ought to be a standard feature?

Asked by Kit Marsden 1 day ago

Answered by cor-el 1 day ago

  • Solved

Extremely urgent

I just allowed an update to my computer from Mozilla called software updater and now I can't use duckduckgo to search the web. I had to use google to get to this page for… (read more)

I just allowed an update to my computer from Mozilla called software updater and now I can't use duckduckgo to search the web. I had to use google to get to this page for help. Let me know right away how to remove the mozilla updater from my computer and get back to the firefox browser that works. This is interfering with my web searches and banking. This is extremely urgent.

Asked by alubbers 2 days ago

Answered by TNorth 2 days ago

  • Locked

Google Workspace is encroaching n my person systems, inclfueing

bold textI use a Google WorkSpace mananged by my consultant, which is encroaching on my my personal and independent contractor activity. Am I the only person w this probl… (read more)

bold textI use a Google WorkSpace mananged by my consultant, which is encroaching on my my personal and independent contractor activity. Am I the only person w this problem?/ Please help me.

Asked by adagaygriffin 16 hours ago

Last reply by Seburo 15 hours ago

  • Solved

Firefox 96 crashes made downgrade to 95.02 fail too, even after HTTP3 fix

This is what I’ve already reported (via Twitter to @FirefoxSupport, see https://twitter.com/quiet_listening/status/1481598382942703616). Read several support threads, tri… (read more)

This is what I’ve already reported (via Twitter to @FirefoxSupport, see https://twitter.com/quiet_listening/status/1481598382942703616). Read several support threads, tried the http3 fix (as indicated via e.g. https://support.mozilla.org/en-US/questions/1364124), but without any success.

Asked by André Torkveen 1 week ago

Answered by André Torkveen 22 hours ago

  • Solved

browser is blocking 3rd party cookies

it worked perfectly fine until Windows update this week. I now can't watch lecture videos through my school's website. it tells me that the 3rd party cookies are blocked.… (read more)

it worked perfectly fine until Windows update this week. I now can't watch lecture videos through my school's website. it tells me that the 3rd party cookies are blocked. I have followed the suggestions of clearing history and cache, I've changed the settings to allow cookies completely. I've closed and opened website and browser. nothing helps. I don't want to use Microsoft Edge, but its the only browser currently where I can watch my lessons. please help

Asked by anna.f.alexander 1 day ago

Answered by jscher2000 1 day ago